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FreshBooks vs Quicken Comparison

Overview

FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting...

Quicken helps you to bring your accounts together and you will easily understand how much money you really have. Intuits...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$6/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$49.99
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,006

1,196

231

32

22

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

94

109

39

19

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

The most helpfull thing i found in freshbooks is that it helps us managing our bills effectively and you don't require any professional to do this for you any more. It is very good for small business.
Another great feature of Freshbooks is the availability of Support Tickets. I was very pleased with the opportunity to change the standard templates for emails.
The UI is awesome ,easy to use, also that you know when a user has read the invoice is great. The app is awesome as well.

Pros

This software help me to monitor the performance of my investment at my convenience which helps to make effective financial decisions personally and for others.
Customer service is pretty good. Customer service is pretty good did I say the customer service is.
When I started using this software about 15 years ago it was like a glorified spreadsheet and it was amazing. Then they wanted to start adding bells and whistles and it did not work as well.

Cons

I emailed them about this dangerous lack of basic security features and as of December 2019 Freshbooks says there is no plan to add two factor authentication in the future.
I had a very difficult time using the bookkeeping software on the program. I couldn't customize taxes, and I found that because I have no background in accounting I was really messing up frequently.
The features and functionalities are limited. It takes little bit more time set up and charges on each transaction and need to pay an account after second client.

Cons

This is so irritating I switched software. If you are looking for a simple tool to just manage your checkbook QUICKEN is NOT it.
Have been waiting since 1/6/19 for account activation, so can still not pay bills through quicken using the subscription version I am paying for. Many other customers with same complaint.
Constant download errors, constant have to reset accounts, no communication anymore with Capital One.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features71
  • API
  • Activity Dashboard
  • Activity Tracking
  • Attendance Tracking
  • Authentication
  • Automated Billing
  • Automated Expense Input
  • Automatic Notifications
  • Billable Hours Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Brainstorming
  • Calendar Management
  • Client Management
  • Collaboration Tools
  • Collaborative Workspace
  • Contact Management
  • Credit Card Processing
  • Currency Conversion
  • Customizable Branding
  • Customizable Templates
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Discount Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Feedback Collection
  • Feedback Management
  • Financial Analysis
  • Financial Management
  • Invoice Management
  • Invoice Processing
  • Mobile Alerts
  • Mobile Integration
  • Multi-Currency
  • Multi-Language
  • POS
  • Performance Reports
  • Preview Functionality
  • Profit / Loss Statement
  • Project Accounting
  • Project Budgeting
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Projections
  • Proposal Generation
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Sales Tax Management
  • Spend Control
  • Status Tracking
  • Time & Expense Tracking
  • Time Clock Integration
  • Timer
  • Timesheets
  • Visual Analytics
  • Total featuresN/A
  • API
  • Activity Dashboard
  • Activity Tracking
  • Attendance Tracking
  • Authentication
  • Automated Billing
  • Automated Expense Input
  • Automatic Notifications
  • Billable Hours Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Brainstorming
  • Calendar Management
  • Client Management
  • Collaboration Tools
  • Collaborative Workspace
  • Contact Management
  • Credit Card Processing
  • Currency Conversion
  • Customizable Branding
  • Customizable Templates
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Discount Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Feedback Collection
  • Feedback Management
  • Financial Analysis
  • Financial Management
  • Invoice Management
  • Invoice Processing
  • Mobile Alerts
  • Mobile Integration
  • Multi-Currency
  • Multi-Language
  • POS
  • Performance Reports
  • Preview Functionality
  • Profit / Loss Statement
  • Project Accounting
  • Project Budgeting
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Projections
  • Proposal Generation
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Sales Tax Management
  • Spend Control
  • Status Tracking
  • Time & Expense Tracking
  • Time Clock Integration
  • Timer
  • Timesheets
  • Visual Analytics

Integrations

  • Total integrations267
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations9
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

FreshBooks

Great Software/ Reasonable/ Feature Filled

Reviewed 4 years ago
Pros

I like the fact that this software is cloud based and doesn't cost me an arm and a leg. Better than Quicken

Cons

Monthly Fee structure. The mobile app could use some work. I don't like the fact that I can't use this offline.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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FreshBooks

I was new to this software, wish it was a little more user friendly.

Reviewed 3 years ago

Organizing some data we needed for our organization.

Pros

Some of the category features were very simplistic, it made the ease of us very practical even when I couldn't fully understand the functions.

Cons

The ability to fully understand it's functions. I'm new to using software as such outside of Quicken, so learning it was a little difficult.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

FreshBooks

Good accounting product to use for small businesses

Reviewed 3 years ago

It helps me in doing some of my accounting work and this relives my stress when it comes to accounting.

Pros

What I like most about this software is that it is fairly easy to use. Once you open it, you can begin using it within a very short time period. Most of the functions are easy to use.

Cons

The functionality is not the best. I have used other software products, such as, Quicken, and in my opinion, this product is not as functional.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks

Excellent and easy to use platform

Reviewed 3 years ago

Operated my business successfully, tracking expenses correctly.

Pros

I loved that it was so easy to use right from the beginning. I used it for over a year and it was much simpler than Quicken or Quickbooks. I would highly recommend it for small businesses.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FreshBooks

Freshbooks Is Great

Reviewed 2 years ago

My experience has been really great. It is great that it is online and the software gets updated and improved all the time. It is heads and shoulders better than the Quicken system I was using before. Probably the best feature of Freshbooks is the really excellent customer service. One call and a rep picks up the phone right away!

Pros

The logic of the system and the ease of producing reports.

Cons

That it did not accept an electronic list of transactions from my credit card.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend8/10

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FreshBooks

This is a great small business accounting program

Reviewed 3 months ago

Set up was a little daunting, but I was able to make it work. The price is great. Worth playing with. The program is going to get better, they always do, and I like affordable. Businesses are getting hit with more and more subscription services, and affordability is key as they add up quickly. Anything I can do to lessen overhead is key to taking the $ home versus spending it on software or applications.

Pros

The program is very intuitive. Accounting programs or software can be difficult to review because you are basically using a program that ensures the books' left side matches the right side. However, this program gives you more. The program supports invoicing, and what I really liked was estimating, which is important to forecast and for projects for specific clients. It is really flexible for the small business, and switching from Quickens was easy as my accountant supports both when they do the summaries. A must-have for the small business. Using it for our small farm. Works great.

Cons

Set up can be difficult, and the dashboard could use some updating to include easier to reach functions. Dashboards are such an important feature, and I bet it improves over time. Quarterly taxes are not included, but I am ok since I only use it for a tiny farm. Someone who wants to use this for a larger company would have to use both the program and their accountant. For my larger firm, I use an accountant as a CYA anyway, so perhaps that is why it isn't used.

FreshBooks vs. Quicken

See how FreshBooks and Quicken stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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