FreshBooks vs Send Invoice Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Anonymous
A verified reviewer

Simple, easy to use, decent features

2018-02-16

It allows us to send invoices to get paid.

Pros

It's a very easy to use interface. I can quickly find what I'm looking for and it allows me to keep track of pending invoices very easily.

Cons

You can't duplicate invoices from the mobile app, rendering the app almost useless for me. The current version of Freshbooks isn't integrated with some of the other software we use, mainly our CRM Hubspot and document program Pandadoc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Dustin Eubank

User Friendly

2019-04-02

Send invoices with ease, receive payments in a timely manner.

Pros

This software is very easy to use and interpret.

Cons

I have had no issues with this program.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Feli D

Customer support sets them apart from anyone else

2018-11-03

It’s really easy to send invoices and receive payments online!

Pros

Tracking my hours is made really simple!

Cons

So far so good! No negative comment here

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Pablo Gonzalez

Easy to setup and use

2017-05-18

It's easy and quick to create estimates/proposals and send invoices.

Pros

I can copy/clone estimates and invoices with ease. The new Online payment system saves me time. My clients can pay directly using the app. And they can view balance and approve estimates quickly.

Cons

There are some customizations that are not permitted. The time tracking is cumbersome. Need to be a better way to track your time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Anonymous
(Health, Wellness and Fitness company, 201-500 employees)

Fresh Books

2019-02-06

Pros

I like how easy it is to send invoices.

Cons

The user interface looks quite a bit tacky.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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siobhan lamont

Nice to use for customers who want to see the progress of projects and invoicing is the best part.

2018-02-28

Easy to invoice on this software and you can send invoices by regular mail

Pros

The freshbook has great customer support and is simple to use as well as a nice simple design and easy to use features

Cons

I think it is quite expensive and not worth the price and the app can't be used in different languages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Anonymous
(Apparel & Fashion company, 1-10 employees)

Love Compared to Quick books!

2018-08-19

We use this every day to send invoices to our clients.

Pros

It's so easy to use! Creating invoices and proposals is a breeze! This Company has seriously helped me keep my company organized and growing!

Cons

For a time we keep getting duplicates to our expenses from our bank account. We are still having that issue now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Timika Crawford

Nice accounting software

2018-12-19

Pros

I liked that you could send invoices and track time

Cons

Very bland nothing stands out about the software if I had not heard through word of mouth I would have by passed it

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Dan Sipos

Great Product

2018-08-28

Pros

Highly recommend for small businesses and freelancers.

Cons

After using this product to send invoices for my side business, I have had 0 issues or complaints!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Luisana Sosa

FreshBooks

2017-01-25

The best cloud to small business accounting software for send invoices, track time, manage receipts, etc

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Anonymous
A verified reviewer

TO KNOW THIS TOOL HAS SAVED ME A LOT OF TIME, IT HAS BEEN WONDERFUL

2018-07-10

NOW IS MORE EASY TO TAKE MY ACCOUNTS. BEFORE I HAD TO GO TO SOMEONE TO HELP ME

Pros

THE BEST OF THIS APP, IS THAT IT HANDLES SEVERAL TYPES OF CURRENCIES, BECAUSE IN MY COUNTRY WE WORK WITH VARIOUS COINS.

Cons

HOWEVER, YOU SAVE ENOUGH TIME, AND IT'S EASY TO USE, EVEN SEND INVOICES IN PDF

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Mat O'Flynn

FreshBooks Finally Made Accounting Easy For Me!

2016-06-28

FreshBooks makes sending invoices, creating recurring profiles, tracking billable time and most importantly receiving money, incredibly easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Anonymous
(Design company, myself only employees)

FreshBooks review

2018-10-23

Pros

Freshbooks makes it easy to keep track of freelance time and send invoices.

Cons

Sometimes hard to navigate and the look of the invoices are clumsy.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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maria teresa santillana

Its simple to use and in addition,you can generate essential financial reports to obtain information

2018-04-30

Pros

it possesses a method that you can synchronize with a bank account to automatically track expenses. great!!

Cons

Also, you can not send invoices batch to customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Anonymous
(Law Practice company, 1-10 employees)

Great way to send invoice

2019-04-19

Pros

I use Freshbook to send invoices -- it's fast and easy and my clients love it

Cons

I don't like the reporting feature. It's hard to see how much money I made this week and this month

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Anonymous
A verified reviewer

Helps to track billable hours of clients

2018-07-02

Pros

Freshbooks is a great software for tracking billable hours for clients, creating and sending invoices.

Cons

It's not intuitively the most user friendly software that I have used. However, customer support is very helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Anonymous
(Internet company, 1001-5000 employees)

Go-To tool for online invoicing and time tracking service

2018-12-31

We use it to create and send invoices to our clients.

Pros

Dashboard is very easy to navigate. Context-sensitive feature is amazing. Reminders can be sent at designated intervals

Cons

Features are less compared to its competitors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Carl Heyerdahl

Really great basic accounting

2017-07-21

Financial organization for my business.

Pros

I love how you can send invoices right and accept credit cards, and import bank transactions automatically.

Cons

It's lacking in some more fleshed out features. For example, tab doesn't move the the next line, and you can't apply sales tax to a total cost, only individual items.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Melissa Foulkes

The best

2018-02-08

Pros

The best based small business accounting software, I can Send invoices, track time , manage receipts and expenses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Anonymous
(Management Consulting company, 1-10 employees)

Easier to just upgrade to a proper accounting solution

2018-11-26

Pros

Look, for a micro business it is very easy to set up, get going, send invoices etc.

Cons

It does not have the app ecosystem around it that the other solutions like Xero, QBO, Sage etc. have. There is a reason that apps don't connect to it and that limits its potential.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from FreshBooks


Hey there, thank you for sharing your review of FreshBooks!

FreshBooks has integrations with dozens of different apps, both direct and through third party connection apps. All of the apps that we integrate with can be found at https://www.freshbooks.com/integrations.

If there's a particular integration you are looking for, our team would be happy to find out if we have an integration available, or pass the feedback along to our Integrations Team! We can be reached at 1-866-303-6061 Monday through Friday, 8am-8pm EST or support@freshbooks.com. ^DM

FreshBooks Reviews
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Cloud Accounting Software for Small Business Owners
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Garret Williams

Easy, recurring invoice software that helps automate revenue. Great for freelancers

2017-11-07

The biggest benefit is saving the time of billing, and collecting recurring payments. It saves me hours of tedious work than can be better spent on my business goals and strategies.

Pros

Fresh Books is Easy to use, and saves a lot of time when it comes to creating recurring invoices. It's great for Freelancers, like myself, who charge monthly retainers.

Cons

I was not able to send invoices that were already paid.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Haley Spindler

Easy to use

2018-10-18

I'm using Freshbooks to bill a client. It's really simple for that use and I enjoy using the platform.

Pros

I liked that it's very clear where all values need to go in order to properly send invoices.

Cons

I didn't like that the description section was so small.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Dillon Derek

Now work is easy to manage.

2018-02-16

Work is easily manageable now and tracking progress is represented very amazingly. sending invoices to clients is very easy to manage and check

Pros

Tracking orders progress is very easy and sending invoices. Amazing grpahical user interface has made it very attractive and east to understandable.

Cons

Freshbooks isn't very good for amazon seller or different Ebay seller those who have stock and inventory system, but overall it's an amazing software no doubt.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Hanson Grant

Used it in our last company and loved it

2017-01-25

We used Freshbooks in my last company and used it to send invoices for custom t shirt jobs.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Elisabeth Castañenda Luna

Manage finances and track collections.

2018-07-19

Creating and sending invoices is a headache on many occasions, with fresgbooks I provide the necessary tools to provide support and facilitate my work.

Pros

Every time it is more impressive, I love the facility it offers you to handle invoices and the best thing is that you can also see your status from a mobile device.

Cons

To be able to adapt is really difficult and it takes time to understand it completely, the panel confuses if you are not used to accounting systems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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