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FreshBooks vs Recurly Comparison

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Overview

Category Leaders

FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting...

Category Leaders

Recurly was born in 2009 from the changing needs of businesses. By automating the complexities of subscription billing management,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

6

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

149

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,047

1,208

232

34

28

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.5

5

4

3

2

1

33

14

0

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

FreshBooks combined with other applications is a great tool. In any case, if you want to create invoices and send it in a split second and then track and monitor its progress, I recommend FreshBooks.

CB

Cheikh B.

It has a great interface which makes it feel very easy to use and has a great set of templates you can use from the beginning for various accounting needs.

KB

Kristina B.

Fresh Books is a must have for businesses that want to simplify their accounting software. My team loved all the options and great support.

WW

Wesley W.

Pros

While the features and ease of use are great, I'm most impressed with their customer service and ability to answer each question my team or I have quickly and thoroughly.

Jack T.

The software is good, the API and connetivity is good, the new catalog upgrade will be very helpful for us. And the support team is EXCELLENT.

SD

Steve D.

The ability to set recurring billing on automation is great and easy to set up. Plus their customers service team is awesome and always their when you need them.

MM

Mona M.

Cons

We would lose all of that if we switched, so unfortunately we are stuck with having to use this horrible new format.

Steve H.

It is really frustrating to have a client not be able to pay through the invoice, and for this reason, only, I have been considering a new software company.

JB

Jeff B.

Tier based pricing from Lite to Premier is a bit confusing. WePay advocates having a Chase bank account for faster processing otherwise fails to integrate.

KM

Khurram M.

Cons

Very frustrating as an admin to manage that somewhat confusing anomaly.

ER

Eric R.

Charged us thousands of dollars for collecting on a single bill.

PN

Poohan N.

At my previous company, we used an ancient subscription management tool that worked but was very painful to use at every step.

RN

Ryan N.

  • Vendor responds to reviews
  • Last reviewa day ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features97
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts/Notifications
  • Attendance Tracking
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Calendar Management
  • Campaign Management
  • Cancellation Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Contact Database
  • Contact Management
  • Core Accounting
  • Credit Card Management
  • Credit Card Processing
  • Currency Conversion
  • Customizable Branding
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Document Storage
  • Document Templates
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Enrollments/Onboarding
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • General Ledger
  • Hourly Billing
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Order Management
  • PCI Compliance
  • Partial Payments
  • Payment Processing
  • Payment Processing Services Integration
  • Payroll Management
  • Performance Metrics
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Quotes/Estimates
  • Real-time Updates
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Tax Management
  • Search/Filter
  • Self Service Portal
  • Spend Control
  • Status Tracking
  • Subscription Plan Management
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Usage Tracking/Analytics
  • Visual Analytics
  • Total features40
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts/Notifications
  • Attendance Tracking
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Calendar Management
  • Campaign Management
  • Cancellation Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Contact Database
  • Contact Management
  • Core Accounting
  • Credit Card Management
  • Credit Card Processing
  • Currency Conversion
  • Customizable Branding
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Document Storage
  • Document Templates
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Enrollments/Onboarding
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • General Ledger
  • Hourly Billing
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Order Management
  • PCI Compliance
  • Partial Payments
  • Payment Processing
  • Payment Processing Services Integration
  • Payroll Management
  • Performance Metrics
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Quotes/Estimates
  • Real-time Updates
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Tax Management
  • Search/Filter
  • Self Service Portal
  • Spend Control
  • Status Tracking
  • Subscription Plan Management
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Usage Tracking/Analytics
  • Visual Analytics

Integrations

  • Total integrations289
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics 365 Business Central
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations128
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics 365 Business Central
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Fantastic Cloud based accounting

Reviewed 5 years ago

Saves me hours of time in saving and reviewing expenses. Plus automated recurring invoices prompt me to bill recurring clients and get paid more regularly.

Pros

iPhone and iPad app is great allowing you to take photos of receipts and instantly enter and save your expense. Support is fast and helpful from actual people with timely responses to email. Easily create projects, time budgets and then generate invoices from time entries. Full colour/logo customization even on free plan. Integrate with lots of other helpful business apps - Basecamp, Google, Xero, etc. Easily add users as sub-contractors and create teams to track times and expenses.

Cons

Could be a little less expensive for the low-user plan...but still worth the cost for what it saves me in time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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FreshBooks logo

FreshBooks

Easy Invoicing For SMB

Reviewed 2 years ago

Overall it has been positive and it meets the need, however, I wish there were a little more value for the money by adding accounting like quickbooks. I'm happy with the reports and importing capability as well. Just don't use all of the features...

Pros

I mainly use this software for invoicing and recurring billing. It's really hard to find economical systems for recurring billing. A lot will do recurring invoicing but will not do auto pay. This is possible with Freshbooks.

Cons

I think the cost is high as I just use for invoicing. There are some alternative solutions using paypal or similar.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Everything I need to run my business

Reviewed 6 years ago

I came across freshbooks when a fellow freelancer recommended it, and have loved using it ever since. I love the ability to send out professional looking quotes and estimates per email, and also see whether the customer has viewed my email or not. My customers appreciate being able to pay online, and I get paid fast.

Pros

Detailed reporting, ease of use, great app for iphone and ipad, ability to accept credit cards, recurring invoices and recurring payments.

Cons

Can't set up a task with tax automatically attached to it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Make Managing your customer invoices easy!

Reviewed 5 years ago

Using this tool has been a life saver, setting up recurring invoices for my hosting and other recurring services, also helps this freelancer have a more professional look when sending estimates and invoices!

Pros

Recurring Invoices Customer Management Always adding new features

Cons

Wish they had different fees based on how you pay, cash, check, card, or paypal.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

A SaaS using Freshbooks API

Reviewed 5 years ago

Prior to integrating with Freshbooks (FB), we evaluated a handful other vendors to use for our billing/invoicing integration (bookkeeping wasn't a concern at the time) and found that the other guys simply didn't handle subscription billing, taxes, and/or automated billing like we needed. During the integration about a year ago, I was blown away with FB's customer service. How many companies these...

Pros

API, customer service, recurring billing & autopay functionality

Cons

No bank reconcilation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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FreshBooks logo

FreshBooks

Freshbooks used to be great! Now they're resorting to desperate tactics.

Reviewed 3 years ago

Freshbooks used to be great! However, in the last couple of years things have changed. They've made changes to their site for the worse, removing valued features such as Paypal as a payment processor. They've also gone up in price dramatically and started calling us frequently with marketing calls, pushing services on us that we didn't ask for and don't need. At the same time a lot of competitors have entered the market with better products that cost less.

Pros

Easy to use and supports recurring invoices

Cons

Tremendous price increases once you're an established customer - this last year our price increased 67% even though we didn't change a single thing! Also, we started receiving sales calls from Freshbooks pushing 3rd party services on us.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreshBooks logo

FreshBooks

Use FreshBooks if You Want to Make More Money!

Reviewed 5 years ago

FreshBooks has been invaluable to the growth of my businesses and is the reason I now get paid in an average of 7 days (versus 30 days or more with offline invoicing and manually recurring billing).

Pros

Get paid online! Can set up recurring billing!

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

FreshBooks logo

FreshBooks

Best SMB Accounting and AR platform

Reviewed 6 years ago

I've used Freshbooks for 3 years now for a web development company I founded and since switching to Freshbooks, our accounts receivable has evolved substantially. We get paid faster, and our clients LOVE working with the application.

Pros

Get paid faster, easier invoicing and recurring payments

Cons

I don't like the limitations on the # of customers we can have given our current plan.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FreshBooks logo

FreshBooks

Easy platform to use for bill pay and payment tracking

Reviewed 4 days ago

Freshbooks is a great way to pay recurring bills to vendors and services.

Pros

Easy to use interface. Easy bill payments. Easy recurring billing. Nice bill tracking.

Cons

Since FreshBooks is its own accounting platform, it doesn't integrate with QuickBooks (easily). That is understandable, of course, but my and most CPAs use QuickBooks, so using two platforms can be a pain.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreshBooks logo

FreshBooks

Great software for new and existing businesses

Reviewed 5 years ago

Free up more time to work in the business and spend less time on administrative work - like generating invoices and collecting payments.

Pros

Ability to see when customers view your invoices and forward invoices. I also like the ability to set up recurring invoices. For one-time and recurring invoices, customers can pay online via Stripe or other payment portals.

Cons

Cannot track expenses in multiple currencies. I have clients in the US and Canada. Expenses on one project can often be in two currencies. Since the system can't track multi-currencies, I track expenses in Excel.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Easy, Fast, and Great Customer Service

Reviewed 4 years ago

Automated billing, client billing portal, automated alerts, easy invoicing software, credit card billing, recurring profiles, and more.

Pros

We've been using Freshbooks for the past 10 years, and I was one of the people at our company who helped set up its automated billing functions. It's easy to learn -- even from a "non-accounting" person's perspective -- and the customer service team is great. Every interaction we've had with them over the years has been pleasant and productive. We primarily use Freshbooks to invoice our clients via...

Cons

There really isn't anything I don't particularly like about the software, but I think it suites the size of our business. Time will tell if we outgrow it, but for now, it meets our needs. There are some upgrades and modules we don't use, so we'll explore it when the time comes. But I'm confident if we call Freshbooks, the friendly customer service team will be more than happy to help us.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreshBooks logo

FreshBooks

FreshBooks Finally Made Accounting Easy For Me!

Reviewed 6 years ago

FreshBooks makes sending invoices, creating recurring profiles, tracking billable time and most importantly receiving money, incredibly easy.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

FreshBooks offers Easy Invoicing

Reviewed 5 years ago

We've had a great experience using FreshBooks from an invoicing and billing perspective since we started using it in 2010. They've steadily made improvements over the last six years that have not been too cumbersome to learn but have improved our interactions with our customers and their ability to pay us. We've most recently added the FreshBooks payment processing option to our account, and we've...

Pros

* Ease of Use * Payment processing options * Recurring fee options * Support - top notch! * Cost

Cons

* Reporting - though great it could be more robust * Features - I would love to see more active feature development from FreshBooks

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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FreshBooks logo

FreshBooks

Freshbooks is great for managing automatic invoicing

Reviewed a year ago

We are using Freshbooks to generate quick recurring invoices. It's fast and pretty efficient. The recent UI refresh has been a little clunky and there are some basic filtering and sorting features that would go a long way to make it a better tool, but all in all it's good for what we need from it.

Pros

We can set up recurring invoices with lots of flexibility on how often they are sent (weekly, monthly, quarterly, annually, etc) and the contents of the invoice. We can set up recurring invoices in a matter of minutes.

Cons

Since I most frequently use it to set up recurring invoices, I found that it is a little too easy to overwrite data such as contacts. Also, it really needs a more robust filtering option to view active / inactive recurring invoices.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Great for small Freelancers

Reviewed 3 years ago

Needed it to do recurring billing with clients. Setup them up once and have monthly billing done automatically.

Pros

The ease of use, rich features and reporting and the ability to setup recurring automatic billing is what sold me on Freshbooks.

Cons

In the beginning the payment options to setup were limited but that was years ago. Now it works great with my payment processor.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

the best choices when searching for an accounting software.

Reviewed 2 years ago

It has a good import capability, and I can keep my clients history, recurring invoices, credit card information.

Pros

It can be utilized to track expenses and revenues, and it's so easy and fast, I enjoy using it.

Cons

I'm currently very satisfied with the product, the current features are already great.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

FreshBooks logo

FreshBooks

Low-cost, high functionality invoicing software

Reviewed 2 years ago

I use freshbooks almost every single day to invoice clients. I have a couple of gripes with it, but they're mainly UX issues, not major functionality. I wish the recurring invoices were a little more intuitive or sent alerts or something, but that's possibly a settings issue. The other annoyance I have is the way invoices fill and wipe out previously entered content if you go to a previous field on that line. It's got a workaround but this is a bug, not a feature.

Pros

Quick and easy invoicing, immediately send to clients.

Cons

Recurring invoices are a little less than intuitive and good have a better UX.

Overall Rating
  • Value for money
  • Ease of use
  • Features