FreshBooks vs Time Tracker Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
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Reviews

Kent Krueger

Like it But Lacking Decent Timer

2017-04-12

But Freshbooks doesn't make the time tracking simple.

Pros

Very easy to invoice.

Cons

Time tracking methods/tool are totally lacking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from FreshBooks


Hi Kent!

Tim from FreshBooks here, thanks for taking the time to leave us a detailed review. I'm happy to hear that you're enjoying using the auto-bill, recurring invoicing aspect of the software!

I definitely hear you when it comes to the lacking experience for time tracking. I'm not too sure if you've tried the new FreshBooks yet, but we did improve upon time tracking section so that you'll only need to enter in your client to track time (no more entering all sorts of information!), we also display the last five timer you've used on the page so that you can switch between them quickly.

That said, the new FreshBooks' time tracker isn't as smart as Chronomate, but we hope we'll continue to build on it to make it work for you, as well as including more add-ons that will work with it.

Thanks again, Kent! If you have any additional questions or comments, feel free to reach out to our support team at 1-866-303-6061 between 8am - 8pm eastern time.

Best,

- Tim

FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Dino Tyson

Accounting made simple

2018-09-05

The invoice tab removes the need for multiple lookups from different apps

Pros

Address book for clients and invoice tracking is a snap

Cons

Time tracking report was a pain to set up

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Mathew Chan

New redesign is a much more intuitive and efficient experience

2016-12-08

But the thing that didn't stand out for me was the time tracking, it felt a little more intrusive and complicated than it needed to be.

Pros

Fast UX for time tracking.

Cons

An even faster mac menu bar time tracking would be awesome.

Rating breakdown

Ease of use
Features

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Ali Green

Long time customers

2017-10-03

Pros

We love the ability to view when clients view our invoices. It's also nice to grant permissions to our internal team for viewing and editing invoices.

Cons

Also wish it had better time tracking and 3rd party integrations for time tracking with PM apps like Asana.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Benji Walklet

Fantastic support is the cherry on top

2015-12-04

Pros

Automated invoicing and invoice reminders. Not having to manually send emails about invoices is such a huge time saver.

Cons

The time tracking element is clunky with too many steps for recording time spent on a task.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering FreshBooks

If you're a small business or sole proprietor that offers a service, this is the perfect accounting software.

Source: Software Advice
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Anonymous
(Computer Networking company, myself only employees)

My FreshBook Review

2018-09-20

Pros

It is the best when it comes to saving billing time and tracking expenses appropriately.

Cons

Also time tracking tools seem to be missing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Max Waters

Accounting + Easy = I'm not kidding you.

2017-04-19

Freshbooks - truly for entrepreneurs on the go. In my freelance work I needed mobile access to accounting software. I sold product to retail clients - sent invoices from my mobile on delivery. When I did my consulting, I used the project and timer features. Holy cow! Freshbooks was extremely malleable to my business. It was able to export reports to my accountant. I was able to access it on my smart phone. The support was robust and friendly. I found it was fairly intuitive to use. If I was still freelancing, I would still be using Freshbooks. If you need a solution to keep you organized - look no further.

Pros

Apps, export reports, time tracking, interface

Cons

N/a

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Hemant Kumar

It is a good account software

2018-05-11

Pros

Multiple good options are available e.g. import, good information in reports. It is having a friendly user interface. Very flexible invoice - and expense-management.

Cons

Didn't find the time tracking and looks too basic.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Jessie Rogers

Great platform for small business owners.

2017-07-19

Pros

Easy to use. I am a visual person and for me it has great functionality. Imports banking info safely. Overall a good product and not as expensive as QB.

Cons

And the calendar and time tracking had more options or you could search in time tracking and zero out a client without having to go to each day...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Jessica Lunk

Verified Reviewer

Simple app for solopreneurs and freelancers

2015-11-24

Freshbooks makes it easy to send and manage invoices. I also love that it has a mobile app. I only take on freelance work every once in a while, so I appreciate how easy it is to set up a project and get an invoice out on the fly.

Pros

Friendly interface, love the time tracking tool.

Cons

No cons, I've found it super simple to use.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Esther Ng'ang'a

No downloading and installation is required because it is web hosted. This saves a lot of time.

2018-05-10

Unlike other software's where one has to pay extra cash for time tracking ,Fresh books offers time tracking for free.

Pros

It is easy to use especially when you are logging in.The software offers great customer care if you need help with the setup they have provided instructions and guidelines.

Cons

I was very disappointed for their misleading advertisement of being an accounting web software while its not.They don't offer any accounting solutions .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Patty McKenna

Excellent product for the "accounting-challenged"

2016-11-18

I especially love the time tracking feature.

Pros

Time tracking and the reports it can generate.

Cons

I have a little trouble with duplicate entries -- I enter expenses manually and then they are also entered because I paid for them from my bank account (which is connected). I guess that's a user problem, not a Freshbooks problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Aicy Anto

Good

2019-01-27

Pros

Easy to manage expenses, invoice, reports, and time tracking.

Cons

For me there is no any drawbacks. Can find in some other time.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Anonymous
A verified reviewer

It's ok for freelancers but not the first that I would recommend

2017-12-14

User friendly time tracking and invoicing.

Pros

The interface is easy to use and great for invoicing and time tracking. There are limited reports and while you get basic bookkeeping features, I wouldn't call it an accounting software.

Cons

Accountant access is view-only, so I don't recommend it to my customers that want me to do their bookkeeping, yes they could just create an username for me, but that is not ideal to my workflow. Customer support for accountants is painfully slow, I submitted an inquiry that took weeks to replied to. For these reasons I no longer recommend this software to my clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Tom Cull

Great piece of software for the pro

2015-12-09

Pros

Freshbooks is easy to use and powerful. I loved the invoice generating tool and ease of use being able to email to clients. It's an attractive UI and many other companies are familiar with it.

Cons

I sometimes found the time tracking functionality a little clunky and confirming when invoices were paid.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Likelihood to recommend

8/10

Recommendations to others considering FreshBooks

Roadtest the time-tracking element and invoicing thoroughly.

Source: Software Advice
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Erica Weiner

Great Time Tracking

2018-03-30

Pros

The time tracking feature is one of the best things about this software, and then using that info to create invoices is a smooth process.

Cons

This software is not a full accounting product, but it works well for time tracking and invoicing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Goutham R D

It tracks expenses and provides invoice to payment features .

2018-03-13

Pros

1.This Software makes easy to tracks Expenses. 2.Simple to create reports for payments. 3.It provide invoice to payment features

Cons

1.It Cost price is Higher 2.This Tool Lack in reporting features. 3.Time tracking methods/tool are totally lacking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Kimberly Purcell

I suggest Freshbook to all of my clients!

2016-12-13

I am a productivity consultant and I help businesses to find ways to improve, be more efficient and I cannot tell you how many clients I have gotten to switch to Freshbooks. I have always had A+ customer service from them.

Pros

Clear, informative reports. Time tracking for team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Anonymous
A verified reviewer

Use it weekly for freelance and love it.

2018-02-08

Pros

This software takes care of everything I need for invoicing, keeping track of income, and also tracking expenses. It really works well for all of these things.

Cons

I wish that I could do time tracking within it, but I don't think that exists (as far as I can find).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Lisa Martin

Great for freelancers

2018-04-04

Time tracking for projects, electronic invoicing and reporting

Pros

If you're just looking for a simple tracking method and invoicing system for your projects such as web design or other related type consulting jobs than this is a great find.

Cons

I really don't have anything negative to say other than I feel like pricing could be a little more diverse especially for those just starting out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Pranay Trivedi

FreshBooks is a reliable and fast accounting suite that turns otherwise complex financial management

2017-09-08

FreshBooks is the site to beat when it comes to managing and tracking invoices, time, and expenses for the very small business that doesn't need full-blown double-entry accounting.

Pros

Thanks to it, businesses get to manage invoices and recurring subscriptions in less than no time, and collect online payments within the same system.

Cons

Exceptional time-tracking tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Pablo Gonzalez

Easy to setup and use

2017-05-18

It's easy and quick to create estimates/proposals and send invoices.

Pros

I can copy/clone estimates and invoices with ease. The new Online payment system saves me time. My clients can pay directly using the app. And they can view balance and approve estimates quickly.

Cons

The time tracking is cumbersome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Ramish Imran

Easy to use effective - does what it says makes me look good pretty

2018-04-24

Pros

API, customer service, recurring billing & autopay functionality Also very easy to invoice. I honestly can't think of any. It's easy to invoice for computer illiterates

Cons

Time tracking methods/tool are totally lacking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Michelle Greene

Accounting Software designed with Small Business in mind

2016-06-28

You don't need to be a rocket scientist to figure out the Freshbooks software and its mobile app lets you take payments and send invoices on the fly.

Pros

Expenses, invoicing, estimates, time tracking all in one location without the hassle.

Cons

As of right now I have nothing negative to say about Freshbooks. I love it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering FreshBooks

great way to streamline processes and keep everything in one location. It's easy to invite your accountant to the program so they can access everything they need.

Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Anonymous
(Graphic Design company, 1-10 employees)

Best Accounting Software for Creatives

2019-03-26

Pros

The ease of use, time tracking, invoicing, and expense tracking is unparalled.

Cons

It could use a few more reports. And I would love it if they let you enter customer contact info without having to save the contact.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Sarah Willoughby

eBillity is okay

2018-11-06

Pros

It is accurate and allows for PDF reports.

Cons

I use Freshbooks to keep track of time for my side business, which works well for what I do.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Time Tracker Reviews
Time Tracker
Time tracking from any device for payroll and client billing
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