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FreshBooks vs Timely Comparison

Overview

FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting...

Timely is the world's smartest salon, spa and wellness software. Timely runs on all your devices. Manage your appointments,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$6/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
A$25/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,006

1,196

231

32

22

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

472

127

29

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The most helpfull thing i found in freshbooks is that it helps us managing our bills effectively and you don't require any professional to do this for you any more. It is very good for small business.
Another great feature of Freshbooks is the availability of Support Tickets. I was very pleased with the opportunity to change the standard templates for emails.
The UI is awesome ,easy to use, also that you know when a user has read the invoice is great. The app is awesome as well.

Pros

M so glad I finally found Timely. The ease of use, all the integrated functions, the availability of the staff and their openness to suggestion and ideas is so wonderful.
Wonderful software, great value and amazing customer service. M so happy that I found Timely.
The best and most important advantage for using this software is the ease it provides for my clients booking themselves in online. I get great feedback from clients.

Cons

I emailed them about this dangerous lack of basic security features and as of December 2019 Freshbooks says there is no plan to add two factor authentication in the future.
I had a very difficult time using the bookkeeping software on the program. I couldn't customize taxes, and I found that because I have no background in accounting I was really messing up frequently.
The features and functionalities are limited. It takes little bit more time set up and charges on each transaction and need to pay an account after second client.

Cons

Change the layout and look without informing customers (making it look and function worse).
You can't copy and paste the shifts, that's a bummer, and it can be messy when more than one person is using the tool.
M a very busy stylist/mother. After I had my children I had to cut a few budgets, and my salon software was one of them.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features71
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Appointment Management
  • Attendance Tracking
  • Authentication
  • Automated Billing
  • Automated Expense Input
  • Automatic Backup
  • Automatic Notifications
  • Barcode Scanning
  • Barcode Support
  • Benchmarking
  • Billable Hours Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Brainstorming
  • Calendar Management
  • Campaign Segmentation
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Contact Database
  • Contact History
  • Contact Management
  • Credit Card Integration
  • Credit Card Processing
  • Currency Conversion
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Discount Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Employee Database
  • Employee Management
  • Employee Profile
  • Employee Self Service
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Feedback Collection
  • Feedback Management
  • Financial Analysis
  • Financial Management
  • Follow-up Scheduling
  • Gift Card System
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Invoice Management
  • Invoice Processing
  • Labor Projection
  • Loyalty Program
  • Mobile Alerts
  • Mobile Integration
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Online Booking Integration
  • POS
  • Performance Reports
  • Permission Management
  • Preview Functionality
  • Productivity Reporting
  • Profit / Loss Statement
  • Project Accounting
  • Project Budgeting
  • Project Management
  • Project Notes
  • Project Planning
  • Project Time Tracking
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Ratings & Reviews
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Recurring Tasks
  • Referral Source Tracking
  • Referral Tracking
  • Reminders
  • Remote Access
  • Reporting & Statistics
  • Reservations Management
  • Resource Allocation
  • Resource Management
  • Retail Inventory Management
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Sales Analytics
  • Sales Reporting
  • Sales Tax Management
  • Scheduled Reporting
  • Social Media Integration
  • Spend Control
  • Status Tracking
  • Stock Management
  • Tagging
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock Integration
  • Timer
  • Timesheets
  • Transaction History
  • Visual Analytics
  • Website Integration
  • Widgets
  • Total features80
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Appointment Management
  • Attendance Tracking
  • Authentication
  • Automated Billing
  • Automated Expense Input
  • Automatic Backup
  • Automatic Notifications
  • Barcode Scanning
  • Barcode Support
  • Benchmarking
  • Billable Hours Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Brainstorming
  • Calendar Management
  • Campaign Segmentation
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Contact Database
  • Contact History
  • Contact Management
  • Credit Card Integration
  • Credit Card Processing
  • Currency Conversion
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Discount Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Employee Database
  • Employee Management
  • Employee Profile
  • Employee Self Service
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Feedback Collection
  • Feedback Management
  • Financial Analysis
  • Financial Management
  • Follow-up Scheduling
  • Gift Card System
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Invoice Management
  • Invoice Processing
  • Labor Projection
  • Loyalty Program
  • Mobile Alerts
  • Mobile Integration
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Online Booking Integration
  • POS
  • Performance Reports
  • Permission Management
  • Preview Functionality
  • Productivity Reporting
  • Profit / Loss Statement
  • Project Accounting
  • Project Budgeting
  • Project Management
  • Project Notes
  • Project Planning
  • Project Time Tracking
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Ratings & Reviews
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Recurring Tasks
  • Referral Source Tracking
  • Referral Tracking
  • Reminders
  • Remote Access
  • Reporting & Statistics
  • Reservations Management
  • Resource Allocation
  • Resource Management
  • Retail Inventory Management
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Sales Analytics
  • Sales Reporting
  • Sales Tax Management
  • Scheduled Reporting
  • Social Media Integration
  • Spend Control
  • Status Tracking
  • Stock Management
  • Tagging
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock Integration
  • Timer
  • Timesheets
  • Transaction History
  • Visual Analytics
  • Website Integration
  • Widgets

Integrations

  • Total integrations267
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations22
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation