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FreshBooks vs Urbest Comparison

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Overview

Category Leaders

FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting...

Urbest's collaborative job tracking platform allows organisations to seamlessly capture, organise, track and take actions...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

7.50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

600

/yryear
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,027

1,199

231

33

23

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.7

5

4

3

2

1

21

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The best I found in this software was the ease of use, it is very friendly to the user, the cost is very good too. Is a very good value for the money.
For a small company as myself the excellent invoice features has been very helpful and useful.
Ease of use, simplicity, and reliability. I love how easy it is to access, upload information, and navigate through the site.

Pros

The strengths of this software are that it is very easy to implement and to use. It is easy to onboard service providers.
And that is the essence of a good system where the whole community is involved and one can see how her/his issue is resolved in near real time.
Simple is key and that's the main adjective to it. KISS: Keep it Simple and Straightforward fits this software perfectly.

Cons

We would lose all of that if we switched, so unfortunately we are stuck with having to use this horrible new format.
It is really frustrating to have a client not be able to pay through the invoice, and for this reason, only, I have been considering a new software company.
Tier based pricing from Lite to Premier is a bit confusing. WePay advocates having a Chase bank account for faster processing otherwise fails to integrate.

Cons

As said above, the reporting of problems is often a bottleneck in traditional systems whereby one will see the problem and will have to call/email/ or phone the helpdesk to report it.
From taking the decision to having it running, no more than a week passed by.
Integration with our existing CAFM is possible but the overlap of functionalities has made it difficult for our IS teams to draw the line.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features105
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Asset Tracking
  • Attendance Tracking
  • Authentication
  • Automated Scheduling
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Bid Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Brainstorming
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Claims Tracking
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commercial Properties
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Credit Card Processing
  • Currency Conversion
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Deferred Billing
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Employee Management
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Feedback Management
  • File Storage
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Facility Management
  • For Schools
  • Forms Management
  • General Ledger
  • Hourly Billing
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Tracking
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Online Time Tracking
  • Order Management
  • Partial Payments
  • Payment Collection in the Field
  • Payment Processing
  • Payor Management
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Preventive Maintenance
  • Preview Functionality
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Quality Control
  • Quality Control Management
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Receipt Management
  • Recurring Invoicing
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Routing
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Spend Control
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Tax Management
  • Technician Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • User Management
  • Visual Analytics
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features84
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Asset Tracking
  • Attendance Tracking
  • Authentication
  • Automated Scheduling
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Bid Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Brainstorming
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Claims Tracking
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commercial Properties
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Credit Card Processing
  • Currency Conversion
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Deferred Billing
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Employee Management
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Feedback Management
  • File Storage
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Facility Management
  • For Schools
  • Forms Management
  • General Ledger
  • Hourly Billing
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Tracking
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Online Time Tracking
  • Order Management
  • Partial Payments
  • Payment Collection in the Field
  • Payment Processing
  • Payor Management
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Preventive Maintenance
  • Preview Functionality
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Quality Control
  • Quality Control Management
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Receipt Management
  • Recurring Invoicing
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Routing
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Spend Control
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Tax Management
  • Technician Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • User Management
  • Visual Analytics
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations270
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrationsN/A
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

FreshBooks vs. Urbest

See how FreshBooks and Urbest stack up against each other by comparing features, pricing, ratings, integrations, security & more.