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FreshBooks vs Zoho People Comparison

Overview

FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting...

Zoho People is an online, on-demand HRIS for maintaining employee information, ensuring process consistency and automating...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$6/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$0.83/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,006

1,196

231

32

22

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

81

66

14

6

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

The most helpfull thing i found in freshbooks is that it helps us managing our bills effectively and you don't require any professional to do this for you any more. It is very good for small business.
Another great feature of Freshbooks is the availability of Support Tickets. I was very pleased with the opportunity to change the standard templates for emails.
The UI is awesome ,easy to use, also that you know when a user has read the invoice is great. The app is awesome as well.

Pros

Overall our experience with Zoho People has been excellent, we are relying it as an integral part of how our organization works. The sales and support teams are fantastic and very friendly.
Great visibility for all the functions. Good tool for the employee evaluation.
There's a lot of conceptual things to like about zoho people - as with most Zoho products out there (And believe me.. I have tried just about all of them) There are a lot of great ideas.

Cons

I emailed them about this dangerous lack of basic security features and as of December 2019 Freshbooks says there is no plan to add two factor authentication in the future.
I had a very difficult time using the bookkeeping software on the program. I couldn't customize taxes, and I found that because I have no background in accounting I was really messing up frequently.
The features and functionalities are limited. It takes little bit more time set up and charges on each transaction and need to pay an account after second client.

Cons

Had problems with attachments, problems with additional integrations. Our manager has to spend time on calls with support to report about bugs in the most essential features.
Very, very, very disappointed in the customer support at Zoho People.
We let employees know their balances on every paycheck and let them request vacation or sick through the app.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features71
  • 360 Degree Feedback
  • API
  • Absence Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Authentication
  • Automated Billing
  • Automated Expense Input
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Benefits Management
  • Billable Hours Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Brainstorming
  • Calendar Management
  • Client Management
  • Collaboration Tools
  • Collaborative Workspace
  • Configurable Workflow
  • Contact Management
  • Credit Card Processing
  • Currency Conversion
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Discount Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Self Service
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Feedback Collection
  • Feedback Management
  • Financial Analysis
  • Financial Management
  • Forms Management
  • Geolocation
  • Goal Setting / Tracking
  • Invoice Management
  • Invoice Processing
  • Job Scheduling
  • Leave Tracking
  • Location Tracking
  • Mobile Alerts
  • Mobile Integration
  • Multi-Currency
  • Multi-Language
  • Multiple Format Support
  • POS
  • Performance Appraisal
  • Performance Management
  • Performance Reports
  • Permission Management
  • Preview Functionality
  • Profit / Loss Statement
  • Progress Tracking
  • Project Accounting
  • Project Budgeting
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Projections
  • Proposal Generation
  • Real Time Notifications
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Request Routing
  • Role-Based Permissions
  • Sales Tax Management
  • Search Functionality
  • Self Service Portal
  • Self-Appraisals
  • Sick Leave Tracking
  • Spend Control
  • Status Tracking
  • Task Scheduling
  • Team Calendars
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock
  • Time Clock Integration
  • Time Off Requests
  • Timer
  • Timesheets
  • Training Management
  • Travel Management
  • Vacation Tracking
  • Visual Analytics
  • Workflow Management
  • Total features56
  • 360 Degree Feedback
  • API
  • Absence Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Authentication
  • Automated Billing
  • Automated Expense Input
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Benefits Management
  • Billable Hours Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Brainstorming
  • Calendar Management
  • Client Management
  • Collaboration Tools
  • Collaborative Workspace
  • Configurable Workflow
  • Contact Management
  • Credit Card Processing
  • Currency Conversion
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Discount Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Self Service
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Feedback Collection
  • Feedback Management
  • Financial Analysis
  • Financial Management
  • Forms Management
  • Geolocation
  • Goal Setting / Tracking
  • Invoice Management
  • Invoice Processing
  • Job Scheduling
  • Leave Tracking
  • Location Tracking
  • Mobile Alerts
  • Mobile Integration
  • Multi-Currency
  • Multi-Language
  • Multiple Format Support
  • POS
  • Performance Appraisal
  • Performance Management
  • Performance Reports
  • Permission Management
  • Preview Functionality
  • Profit / Loss Statement
  • Progress Tracking
  • Project Accounting
  • Project Budgeting
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Projections
  • Proposal Generation
  • Real Time Notifications
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Request Routing
  • Role-Based Permissions
  • Sales Tax Management
  • Search Functionality
  • Self Service Portal
  • Self-Appraisals
  • Sick Leave Tracking
  • Spend Control
  • Status Tracking
  • Task Scheduling
  • Team Calendars
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock
  • Time Clock Integration
  • Time Off Requests
  • Timer
  • Timesheets
  • Training Management
  • Travel Management
  • Vacation Tracking
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations267
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations17
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

FreshBooks vs. Zoho People

See how FreshBooks and Zoho People stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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