FreshBooks Case Study


Cloud Accounting Software for Small Business Owners

4.47/5 (2,835 reviews)

FreshBooks use case: Sandra Layden

Sandra Layden

Verified Reviewer  
23rd of November, 2016
Helps keep business easy!

I have never been a big fan of accounting, or the software. I hated one software only being for PC's, especially when I work between a PC and a MAC. With Freshbooks I have options to work from wherever, as it's cloud based - along with my phone. It's easier than ever to keep tabs on the expenses with automatic importing from your bank account. Most importantly it makes it easy to add a copy of your receipt to the expense in the unlikely event of an audit.

What do you like best?

- Ease of billing - Clients think it's easy - Can accept CC or Cash - Can send paper bills - Clients can log in to check their account

What do you dislike?

- The CC fees are a little high - No where to upload contracts to get signed.

Why did you end up selecting FreshBooks over other applications?

Canadian company and ease of use.

If so, why did you switch?

Multi platform capable, available app and ease of use/

What is your main use case with FreshBooks?

Billing/invoicing clients

Give one example how FreshBooks has improved the way your organization functions

I don't have to worry about keeping tabs on my spending, freshbooks does it for me.

What is your ROI?

100 percent ROI I believe

Likelihood to recommend


Recommendations to others considering FreshBooks

It's an excellent investment and your clients/partners will thank you for it.

Time used

2+ years

Frequency of use


Rating breakdown

Value for money
Ease of use
Customer support