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FreshBooks Logo

Invoice and accounting software tailored to small businesses

FreshBooks Reviews - Page 98

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4,493 reviews

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Verified reviewer

Used monthly for 1-2 years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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It's ok for freelancers but not the first that I would recommend

Reviewed 7 years ago

User friendly time tracking and invoicing.

Pros

The interface is easy to use and great for invoicing and time tracking. There are limited reports and while you get basic bookkeeping features, I wouldn't call it an accounting software. This is ok for freelancers that need time tracking and plan to do all of their bookkeeping, for everybody else I recommend other services.

Cons

Accountant access is view-only, so I don't recommend it to my customers that want me to do their bookkeeping, yes they could just create an username for me, but that is not ideal to my workflow. Customer support for accountants is painfully slow, I submitted an inquiry that took weeks to replied to. For these reasons I no longer recommend this software to my clients.

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Verified reviewer

Apparel & Fashion, self-employed

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Freshbooks review

Reviewed 6 years ago
Pros

It's very helpful and has a lot of cool features.

Cons

It hangs sometimes. Then sometimes it takes me back to where I started.

Vendor response

Hey there, thanks for writing your review of FreshBooks! I'm happy to hear that you found FreshBooks to be helpful for you with the features that we provide. I'm sorry to hear however that you had some technical issues with navigating through the software. This may have been a browser issue or something on our end. If there is anything we can assist with in this matter, please feel free to reach out to our team at support@freshbooks.com or 1-866-303-6061 Monday through Friday, 8am-8pm EST. ^DM