Fusebill was designed to support professionals who are looking to decrease the time they spend billing clients and increase the time they spend growing their businesses. Specifically, the cloud-based platform is most frequently utilized by companies with revenue in the $1 million to $50 million range, focusing on those in the technology and media space. The platform itself is usually run by the members of an organization’s billing and accounting departments.
Fusebill is used by hundreds of businesses around the world. A few of the company’s most well known clients include ConceptShare, iWatchLife, AutoGov.com, and e-Sign Live.Read the full GetApp Analysis
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Fusebill is a web-based subscription management platform that automates tasks related to basic accounting and financial processing. With a sharp focus on simplifying monthly billing processes for subscription-based businesses, Fusebill offers tools intended to drive revenue growth and help business owners better capitalize on new opportunities.
Despite the dizzying array of features that Fusebill provides—including things like call-to-action dashboards, reporting, invoicing, dunning management, product cataloging, role management, price overrides, one-click renewals, offline payments, NetSuite and Salesforce integrations, charge reversals, and many more—at its core, Fusebill is a straightforward subscription and billing management solution. Fusebill differentiates itself from competitors with a streamlined onboarding process and a ledger that allows companies to properly close their books at the end of every month.
Fusebill is a subscription and billing management platform that was designed to provide businesses with a better way to automate monthly billing processes. Things like pricing changes and new products can be added to a business’ product catalogs in mere minutes, while real-time analytics provide users with key insights into how their companies are performing on a day-to-day basis.
Businesses that use Fusebill should be able to decrease the hours they spend manually entering data into accounting spreadsheets and sending out recurring invoices each month, which frees up time for growing their businesses and looking for new revenue opportunities.
One of the first steps when creating a recurring subscription program is for a business to map its product portfolio. Fusebill offers tools that allow businesses to map their product portfolios with Fusebill’s catalog. The application can handle any kind of product offer or billing process.
To create a product catalog, sign on to Fusebill and answer a few questions about each product being added to your catalog. Along with pricing information about each product, Fusebill will ask about the expected behavior. You can add products to plans and set up your own plan pricing. Fusebill also offers quantity reset functionality for products that are added to a plan, but require a new quantity to be added each month.
Fusebill’s dunning management system is completely customizable. Designed to eliminate revenue leakage and ensure that client credit card information always remains up-to-date, businesses can set up their Fusebill accounts to automatically charge their customers’ cards each month and manage things like charge failures or fraud.
Decrease the time you spend dealing with issues like credit card payment declines by utilizing Fusebill’s dunning management features. Fusebill automatically retries charges after failures and changes a customers’ status when payments are unable to be processed. In the event that a collection attempt fails, Fusebill will send an email to the customer right away.
Fusebill believes that business owners are spending too much time manually creating and sending invoices each month. To eliminate this issue, the application offers invoicing automation features to help businesses run more efficiently.
Using Fusebill’s invoice automation tools, you can integrate your subscription accounts with more than 40 different payment gateways. You can also create itemized invoices and automate the delivery of virtual products to your customers.
Businesses can apply discounts to their customers’ accounts on an individual basis using Fusebill’s tools. They can then manage the coupons they’ve created and apply them to subscriptions with minimal effort.
Create a new discount by logging in to your Fusebill account and selecting the “Catalog” button. From there, you can select the “Discounts” menu and click on the “Add Discount” button. Fill in the discount information, making sure to include a name and a unique code. Save your new discount, and then create a coupon using the discount you just saved. Activate that coupon, and you’re ready to go.
New customers who sign up for a business’ services can do so on hosted checkout pages. Hosted checkout pages are a part of Fusebill’s white label solution, providing companies with registration pages that integrate to Fusebill without requiring businesses to write custom code.
When your customers want to subscribe to your services or purchase your products, they can do so through your own hosted checkout page. This is the place where customers will enter their billing and shipping information and setup a payment methods. Fusebill provides you with plenty of options for designing checkout pages that fit with the existing aesthetics of your business website.
Fusebill integrates with Salesforce, NetSuite, and Avalara. Two-way integrations allow users to enter product sales and billing information into Fusebill without leaving their Salesforce or NetSuite accounts. Customer accounts in Fusebill are seamlessly published in Salesforce and NetSuite, while sales opportunities from Salesforce and NetSuite are created as billing accounts in Fusebill.
Fusebill customers pay a monthly platform fee and a customer fee. Fusebill does not charge a percentage of a company’s revenue, unlike many of its competitors. Basic Fusebill accounts start at $189 per month.
Commercial Producer / Board Operator (Broadcast Media company, 5001-10000 employees)
Fusebill has helped me to take more efficient control of my business. The product catalog is flexible and allows me to streamline it specifically for my business needs. It is easy to integrate and use. I love the automated invoicing and the analytics in real-time so I can easily monitor the progress of my business. The support team is amazing. They are very accommodating and eager to help or answer any questions I may have. Fusebill allows me to manage my business and take it to the next level!
Pros: Highly efficient automated invoicing. Excellent product catalog.
Cons: None to speak of here.
Value for money
Ease of use
Less than 6 months
Dave Jamison, Founder & Owner at Intellectuapp
The user interface is very easy to navigate. In a few clicks I can open plans and make them live. Everything is highly functional, and even if you have any questions, the customer support is always here to answer. This is a great tool for subscription management.
Pros: Intuitive, functional, great support team
Cons: I can't add nothing here so far.
Value for money
Ease of use
A verified reviewer
Fusebill has great support team. They are responsive and fast on any inquires you may have. Their features are really helpful to me and my team. They support various options that we found very handy. The UI of the program is very intuitive and time-saving. It is making our work organized and it saves us a lot of time. The Recurring Billing and Automated Invoicing are the two features we used the most and it is really helping us in the last few months.
Pros: Easy to use, great customer support, highly functional software
Cons: Nothing to add here.
I love Fusebill's invoicing features. So easy to use and so many ways to personalize my invoice. The invoice tab makes finding things so simple! I can't believe how much time it saves me.
We had outgrown our old billing system /process and were spending a lot of time and effort correcting errors and tracking down payments. The guys at Fusebill (Tyler+) were a big help in answering all of our questions (and educating us about billing systems). We've been running with Fusebill for several months now and it's a world of difference.
We have two employees managing declines of credit cards for our memberships. That's two full time resources dealing with these all day long. We needed to automate the entire process from sign up to follow up and found Fusebill. Within a week we were up and running. We can now use those resources for selling!! Great team, awesome support = so happy!!!
Pros: Easy to use, friendly staff, quick deployment.
Not only is Fusebill easy to use, it also offers excellent value for money with extensive functionality that you don't see with the other offerings out there. The customer service is outstanding as well; there is always someone there to support us if we have any questions. Fusebill has truly taken the headache out of subscription management for us.
Pros: Ease of use, customer service, value for money, quick ROI
We were desperate to find a recurring billing vendor that could allow us to process manual checks and set up accounts receivable terms. After looking at the most popular onlien vendors in this space, we finally found Fusebill and have solved a major pain point for our business.
Pros: The engagement process with these guys was great. They really took the time to understand our business and unique requirements. The user interface is easy to use, does not require an MBA to navigate and does not need a dedicated resource to manage.
Cons: That we didn't find them earlier and wasted so much time lookng at their competitors.
Fusebill is a great team to work with. The service provides a broad range of features that support both credit card and invoiced customers. They really know their stuff when it comes to the challenges of recurring billing in a cloud world. The interface is straightforward to use, and the reporting is excellent. Most importantly, the on boarding and support teams have been very responsive, and very helpful. They even go the extra mile to give you new ideas for new packaging and pricing your own services.
Pros: Breadth of features suits our business Super responsive and great personalized support. You really get the sense that your business and success matters to them. Lets us free up our development team to work on our product, not on billing issues.
Cons: We still need to have a payment gateway for credit card processing. At least we now have the choice of the processor we want unlike Paypal, where we found out several months too late that we couldn't process AMEX because we were located in Canada.
Fusebill now takes care of all of our billing - we used to have a fair bit of manual processes each month, and had to get a developer involved for pricing changes. With Fusebill everything is automated. It's an enjoyable team to work with - they are very responsive and helpful, and helped us really find the best way to use the features
Pros: Automatated. We have some small customers that are billed on credit cards, and others that get sent a monthly bill. Fusebill deals with all of our billing needs. The checkout pages let us sign up new customers online and accept credit cards.