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Fusebill

Subscription management & recurring billing software.

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Fusebill Pricing, Features, Reviews and Alternatives

Fusebill product overview

Price starts from

199

Per month

Per Feature

What is Fusebill?

Simplify complex subscription billing and payments operations. Eliminate billing bottlenecks, get paid quickly, and scale your business without worries. Advanced, real-time reporting allows businesses to identify lost revenue and take actions to reduce revenue leakage.

Key benefits of using Fusebill

Automated billing speeds collections, reduces costs and eliminates errors.
Two way Salesforce CRM integration so teams can manage Fusebill accounts without leaving Salesforce CRM.
Executive overview provides real time insights into subscription businesses.
Fusebill Webhooks - collect and push information to other systems in real-time.
Fusebill Payments - a built-in payment gateway with low-fee processing options.
Reduce customer calls by using the self-service portal.
Centralized customer information.
Full reporting and dashboarding - visibility of key subscription metrics.
Accurately track account ledgers.
Apply taxes based on geography.
Rapidly test price changes without IT.
PCI Level 1 compliant facilities

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

Webinars
Live Online
Videos
In Person
Documentation

Fusebill pricing information

Value for money

3.9

/5

30

Starting from

199

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Fusebill features

Functionality

4.0

/5

30

Total features

125

7 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
API
Third Party Integrations
Reporting/Analytics
Compliance Management
Data Import/Export
Alerts/Notifications

Fusebill users reviews

Overall Rating

4.3

/5

30

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.06/10
Rating distribution

5

4

3

2

1

17

9

2

1

1

Pros
It's an enjoyable team to work with - they are very responsive and helpful, and helped us really find the best way to use the features.

MA

Mark A.

Breadth of features suits our business. Super responsive and great personalized support.

MA

Melanie A.

We can now use those resources for selling. Great team, awesome support = so happy.

S.

Spencer .

Cons
They only caused problems and waste of time at my company.

AR

Anonymous Reviewer

They never were able to issue one invoice/nota fiscal for our international operations. We wasted almost 2 years and had to drop the implementation project.

AR

Anonymous Reviewer

Currently our biggest problem with Fusebill is updating the price for a product in our subscriptions.

AR

Anonymous Reviewer

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fusebill has gone over and above

Reviewed 5 years ago
Pros

We had a unique situation with our business and the Fusebill team went out of their way to find a solution. They were able to build an API into our CMS software that our business has to use to integrate the software flawlessly! We have used Fusebill for almost a year now and couldn't be more pleased with our decision.

Cons

So far there are really no cons that come to mind. Maybe that the dashboard isn't customizable although the dashboard they currently have seems to have everything anyone would want on it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fusebill Subscription Software

Reviewed 2 years ago

We reviewed their features and compared them to other subscription software systems. They will do our invoicing and interface with our other systems.

Pros

Our company chooses Fusebill as our Subscription Software and Billing System. We are in the process of implementing it now with our internal systems. Great standard accounting reporting.

Cons

One of the limitations is the number of API transactions per day. They use more batch systems instead of real-time transactions. They are used to be the complete billing system.

Vendor response

We are really excited to be working with CCM and being a partner in your continued success, Tony. Thank you very much for the review.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Global company? Chose other vendor.

Reviewed a month ago

Unfortunately, none. They only caused problems and waste of time at my company. We never went live.

Pros

Platform seems complete theoretically covering most of your subscription billing/subscription management needs (we never actually went live, though). - Some good people/professionals in their services organization tried to help, but the overall project was a massive failure.

Cons

During the sales process there we several false mistatements made to us, such as: -- We can cover your subscription management worldwide; -- We have live customers in Brazil, and we can fit your needs there. We can even introduce you to local customers later down the road. -- We integrate with Avalara for global tax calculations; These were all false. - They never were able to issue one invoice/nota fiscal for our international operations; - We wasted almost 2 years and had to drop the implementation project.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Support, Excellent Team, and Ever Improving

Reviewed 3 years ago

Fusebill really listens to their customers and they care! They are very helpful in finding solutions to any issues and always come up with some work around.

Pros

Their support team is amazing! Very quick and helpful responses by phone, chat or email. Also, they are always improving. I'm loving their new dashboard customization.

Cons

Invoices are written in stone and once posted cannot be edited in anyway unless deleted (this causes movements on the GL). Reports aren't great but ALL the data points are there so if you are an Excel wiz you can make some serious magic. I wish they would become best friends with ChartMogul.

Vendor response

Thanks for the great feedback, Ann. I'll pass your kudos on to the team and I'm sure they'll be pleased. We are continuously improving our efforts based on valuable feedback from users like you. Our customer experience team will be in touch shortly to gain any additional insights you may have on the reporting capabilities of Fusebill. We look forward to play a continued role in your success. -Jacob Varghese VP, Marketing Fusebill

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Fusebill for mHelpDesk

Reviewed 3 years ago
Pros

The Self Service Portal for our customers The ability to auto update experiencing cards Ease of changing/upgrading subscription plans More Secure

Cons

Minor glitches -Address fields sometimes malfunctions when updating billing info - If another account is open in the same browser, sometime accounts will mimic the changes or another

Vendor response

Hello Meeka, Thank you for your feedback. We are glad that you are enjoying the auto updates for expiring credit card, ease of modifying your subscription plans, and the security. Do not hesitate to report any issues you may find and our CS team will be glad to help out. We continue to take all feedback into our development road map. Jacob Varghese V.P. Marlketing, Fusebill.

Fusebill FAQs and common questions

Q. What type of pricing plans does Fusebill offer?

Fusebill has the following pricing plans:
Starting from: $199.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Fusebill?

Fusebill has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Fusebill support?

Fusebill supports the following languages:
English


Q. Does Fusebill offer an API?

Yes, Fusebill has an API available for use.


Q. What other apps does Fusebill integrate with?

Fusebill integrates with the following applications:
Authorize.Net, HubSpot Marketing Hub, PayPal, Digital River, Zapier, QuickBooks Online Advanced, Avalara, NetSuite, NetSuite OneWorld, Stripe, Salesforce Sales Cloud, Braintree, HubSpot Sales Hub


Q. What level of support does Fusebill offer?

Fusebill offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

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