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Subscription management & recurring billing software.
Value for money rating
4.0
/5
31
Price starts from
199
Per month
Per Feature
What users say
Price starts from
15
Per month
Pricing model
Free trial
Price starts from
500
Per month
Pricing model
Free trial
Price starts from
1999
One-time payment
Pricing model
Free trial
Price starts from
Free
Pricing model
Free trial
Price starts from
10
Per month
Pricing model
Free trial
Verified reviewer
Automotive, 11-50 employees
Used daily for 1-2 years
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There are a lot of options for custom pricing for an individual subscription. Decent API, though limited in some odd ways (only certain major changes trigger events, others don't. SSO breaks standard login). They'll create some custom reports if a report is missing. They import data, just make sure that you're not live yet when they do it (they messed ours up when importing into live system). I think Fusebill is probably well suited to companies that need to bill a small number of clients with varying prices, discounts and terms. Too many customers, though, and manual updates become infeasible. A single, simple pricing structure won't be easy to update if you have a lot of customers.
Price is on the high side. Slow UI response at the end of the month, though improved somewhat in recent months. Complex UI required a lot of training for our employees to complete simple tasks. Frequent trivial UI updates require additional training. Reporting is not configurable and marginally useful. Cost based accounting isn't supported well. Previously there was a frequent issue with their...
Hi, Thank you for taking the time to post a review of Fusebill. At Fusebill we value all feedback from our customers, and we use it to constantly improve. Our Customer Experience team would like to connect with you to discuss your concerns as we strive to ensure the satisfaction of all of our customers. Please reach out to us by email or a phone call to Fusebill Support.
Selena M.
Accounting, 51-200 employees
Used daily for 6-12 months
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Easy of use. Pretty easy to get set up on and works well for our customers.
Change is always hard so getting set up wasn't the easiest process but that is more internally then has to do with the system.
Hello Selena, Thank you for taking the time off to provide a review. We are very glad that Fusebill adds value for your customers and look forward to continue working with the mhelpdesk team. -Jacob Varghese VP. Marketing
Melanie A.
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Fusebill is a great team to work with. The service provides a broad range of features that support both credit card and invoiced customers. They really know their stuff when it comes to the challenges of recurring billing in a cloud world. The interface is straightforward to use, and the reporting is excellent. Most importantly, the on boarding and support teams have been very responsive, and very helpful. They even go the extra mile to give you new ideas for new packaging and pricing your own services.
Breadth of features suits our business Super responsive and great personalized support. You really get the sense that your business and success matters to them. Lets us free up our development team to work on our product, not on billing issues.
We still need to have a payment gateway for credit card processing. At least we now have the choice of the processor we want unlike Paypal, where we found out several months too late that we couldn't process AMEX because we were located in Canada.
Subathra M.
Civic & Social Organization, 11-50 employees
Used daily for less than 6 months
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High security with PCI compliance. Multiple users with the same subscription. can be enabled for all payment options including PayPal & credit cards. Quickbook integration also be done.
No major cons in this software tool. Only the pricing is much higher if we move from startup to Rapid growth.
Mark A.
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Fusebill now takes care of all of our billing - we used to have a fair bit of manual processes each month, and had to get a developer involved for pricing changes. With Fusebill everything is automated. It's an enjoyable team to work with - they are very responsive and helpful, and helped us really find the best way to use the features
Automatated. We have some small customers that are billed on credit cards, and others that get sent a monthly bill. Fusebill deals with all of our billing needs. The checkout pages let us sign up new customers online and accept credit cards.
No cons were added to this review
Marty W.
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Not only is Fusebill easy to use, it also offers excellent value for money with extensive functionality that you don't see with the other offerings out there. The customer service is outstanding as well; there is always someone there to support us if we have any questions. Fusebill has truly taken the headache out of subscription management for us.
Ease of use, customer service, value for money, quick ROI
No cons were added to this review