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Rev.io vs LogiSense Billing Comparison

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Overview

Rev.io delivers agile billing and a powerful customer management system to scale with your growing business.

We believe that people should pay only for the services they want and use. LogiSense provides of real-time usage and subscription-based...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

23

5

4

3

2

1

15

7

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.7

6

5

4

3

2

1

4

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Ease of ability to change and edit processes, open development work and willingness to help provide input into product enhancements and an exceptional team of good people to work with.
Great people who care about our success as a company. Willing to help with any problem we have.
The ability to integrate our MS PowerBI intelligence engine allows easy dashboard access to billing, payments and customer data to ensure success of the business. Rev.io's customer care is amazing.

Pros

Not enoughreviews yet

Cons

The only problem I have experienced with them is in the follow through with customer service. We lost our main contact and had to call to find out.
The functionality around sales tax exemption is clumsy and difficult to use. There is a lack of control over how services appear on the Statements and the format of Statements in general.
We discovered that once you choose a billing platform, you're married to it, and it's painful to get a divorce.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features58
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Big Data Analytics
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Billing for Data
  • Billing for Voice
  • Carrier Access Billing
  • Chargeback Tracking
  • Charting
  • Client Portal
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contingency Billing
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Billing
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Mapping
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Device Management
  • Discount Management
  • Drag & Drop
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Financial Management
  • Fixed Line Compatibility
  • Flexible Rate Tables
  • Forecasting
  • Hourly Billing
  • Internet
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Key Performance Indicators
  • Mobile Line Compatibility
  • Mobile Payments
  • Monitoring
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Order Management
  • Payment Collection
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Post-Paid Systems
  • Pre-Paid Systems
  • Predictive Analytics
  • Price / Margin Management
  • Product Catalog
  • Profitability Analysis
  • Project Billing
  • Projections
  • Provisioning
  • Purchasing & Receiving
  • Quotes/Estimates
  • Ratings Engine
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduled / Automated Reports
  • Search/Filter
  • Self Service Data Preparation
  • Self Service Portal
  • Service Request Management
  • Strategic Planning
  • Subscription Management
  • Tax Calculation
  • Third Party Integrations
  • Time & Expense Tracking
  • Trend / Problem Indicators
  • Trend Analysis
  • Usage Tracking/Analytics
  • VoIP
  • Workflow Management
  • Total features93
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Big Data Analytics
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Billing for Data
  • Billing for Voice
  • Carrier Access Billing
  • Chargeback Tracking
  • Charting
  • Client Portal
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contingency Billing
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Billing
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Mapping
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Device Management
  • Discount Management
  • Drag & Drop
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Financial Management
  • Fixed Line Compatibility
  • Flexible Rate Tables
  • Forecasting
  • Hourly Billing
  • Internet
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Key Performance Indicators
  • Mobile Line Compatibility
  • Mobile Payments
  • Monitoring
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Order Management
  • Payment Collection
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Post-Paid Systems
  • Pre-Paid Systems
  • Predictive Analytics
  • Price / Margin Management
  • Product Catalog
  • Profitability Analysis
  • Project Billing
  • Projections
  • Provisioning
  • Purchasing & Receiving
  • Quotes/Estimates
  • Ratings Engine
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduled / Automated Reports
  • Search/Filter
  • Self Service Data Preparation
  • Self Service Portal
  • Service Request Management
  • Strategic Planning
  • Subscription Management
  • Tax Calculation
  • Third Party Integrations
  • Time & Expense Tracking
  • Trend / Problem Indicators
  • Trend Analysis
  • Usage Tracking/Analytics
  • VoIP
  • Workflow Management

Integrations

  • Total integrations2
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Alternatives

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User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rev.io logo

Rev.io

Rev.io product, service, and support continues to exceed my expectations.

Reviewed 5 years ago

Reduced billing issues.

Pros

This software has helped us streamline our billing and reduced our billings shortages enough to more than justify paying for the service.

Cons

I would prefer a prettier interface with more graphics (i.e. executive dashboard with modular widgets, etc).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rev.io logo

Rev.io

Rev.IO

Reviewed 2 years ago

Excellent. Great people who care about our success as a company. Willing to help with any problem we have.

Pros

Ease of billing. Rate system saves us hundreds of man hours and works flawlessly.

Cons

Needs better support for inventory but the API is excellent so its very easy to create integrations to products that specialize in these areas.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Rev.io logo

Rev.io

Good platform

Reviewed 3 years ago

Rev.io helps us with billing and making quotes to potential customers. It's easy to use and of good value!

Pros

Great tool for billing and quoting. The amount of details and personalization is great. Overall Rev.io is very good at what it does.

Cons

Links don't open in a new tab automatically, which will be better. Quotes should be able to be seen as a quote after you turned into an order.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Rev.io logo

Rev.io

Rev.io works for Esco

Reviewed 6 years ago

We have been with Rev.io for almost a year. Billing ticketing system works well and Rev.io really partners with you to succeed.

Pros

Very stable and tested out very well. Constantly being updated and maintained.

Cons

The software is a bit linear.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Rev.io logo

Rev.io

New to Rev.io-team is great!

Reviewed 6 years ago

We are new to Rev.io, just went live last month, the team is great! Rev.io helped us with best practices on billing and they have an excellent training program.

Pros

Rev.io gets it up and running quickly.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rev.io logo

Rev.io

Great 2nd Marriage!

Reviewed 6 years ago

We discovered that once you choose a billing platform, you're married to it, and it's painful to get a divorce. In spite of the termination fees from our previous provider, we decided to go with Rev.io to support our need to scale.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rev.io logo

Rev.io

Effective Billing System - Outstanding Customer Support

Reviewed 6 years ago

Since becoming a Rev.io customer, we have been extremely pleased with this robust Billing+ system which is easy to use, flexible & scalable to meet our growing business needs, includes reporting capabilities and automation to help manage our business-- and--comes with consistent excellent customer service and support.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Rev.io logo

Rev.io

Ready Wireless's Rev.io Review

Reviewed 6 years ago

"We have owned our own billing system and have been with several other vendors in the past. We chose Rev.io because they provided the flexibility we needed to grow our company. They were able to migrate our significant base of customers with no downtime and have continued to develop solutions with us to support the changing needs of our business and emerging channels.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rev.io logo

Rev.io

Rev.io is the best telecom billing and CRM system in the market

Reviewed 2 years ago
Pros

1. Rev.io makes it possible for Atlantech to manage thousands of customers and bring new and cutting edge services to market fast. 2. The ability to integrate our MS PowerBI intelligence engine allows easy dashboard access to billing, payments and customer data to ensure success of the business. 3. Rev.io's customer care is amazing. They are responsive and thorough. We made the right decision to move to Rev.io.

Cons

Literally none. This is a huge improvement over the previous system.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rev.io logo

Rev.io

Overall "A"

Reviewed 6 years ago

I've been using Rev.io for about a year now. They have been extremely helpful in streamlining my billing and make it extremely convenient for my customers to pay their bills, enter trouble tickets, etc. I am also excited about some of the new products they have that will allow me to work seamlessly with my retail customers. The staff is great and the service has been even better. Love the product!

Pros

all of it

Cons

having to deal with my customers

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rev.io logo

Rev.io

Excellent CRM software

Reviewed 6 years ago

Been with this company for 6 years now and they never cease to amaze. Was able to consolidate two billing systems into one and haven't looked back. Great people to work with always willing to go the extra mile to get things done. Very dynamic and customizable platform. Constantly innovating and improving the platform. Often taking suggestions from their users and integrating them into their platform. Highly recommend working with this company.

Pros

Ease of Use, Customizable, Flexible

Cons

At this time nothing... software supports all our current needs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rev.io logo

Rev.io

More than a Billing System- A Strategic Partner

Reviewed 6 years ago

Rev.io is a great team of skilled, innovative and supportive professionals. The Rev.io system is more than a billing system but it's also configured in a right-for-me approach so that you can deploy it to fit your unique business needs. Whether it is managing the complete customer lifecycle from within the system or passing data to Rev.io via API, the system can support a wide range of setup options....

Pros

Ability to grow with our business, external API options, the ability to push automated notifications out to the customers, catalog management and setup, different options to adjust/correct in-flight orders and most of all the team that supports it all.

Cons

Due to its broad capabilities and configuration options, there is a bit of a learning curve required at first. I also wish that the reporting capabilities granted the user the ability to join data across tables/sources.