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Rev.io Logo

Rev.io

4.5
(23)

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Sophisticated Billing and Customer Management Solutions

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(2)

Rev.io Features

Features Summary

Functionality

4.4

/5

23

Total features

58

4 categories

Rev.io features

API
Activity Tracking
Alerts/Notifications
Big Data Analytics
Billing & Invoicing
Billing Portal
Billing for Data
Billing for Voice

Common features of Billing and Invoicing software

API
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Billing & Invoicing
Billing Portal

Screenshots

Contenders comparison

Functionality

4.4

/5

23

Price starts from

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No pricing info

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Total Features

58

Unique features

  • Real Time Notifications

  • Post-Paid Systems

  • Rating Engine

  • VoIP

Functionality

4.4

/5

19.9K

Price starts from

ic-pricetag

No pricing info

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Total Features

209

Features in Common

27

Unique features

  • For AEC Industry

  • For Small Businesses

  • Duplicate Payment Alert

  • Rescheduling

Functionality

4.2

/5

6.2K

Price starts from

ic-pricetag

No pricing info

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Total Features

167

Features in Common

29

Unique features

  • Higher Education

  • Invoice Processing

  • Fixed Asset Management

  • Contingency Billing

Common Rev.io comparisons

Rev.io logo
BLUIQ logo
Rev.iovsBLUIQ
Rev.io logo
RevX logo
Rev.iovsRevX
Rev.io logo
Datagate logo
Rev.iovsDatagate

Reviewers who mentioned features said:

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Tom A.

Telecommunications, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rev.IO

Reviewed 3 years ago

Excellent. Great people who care about our success as a company. Willing to help with any problem we have.

Pros

Ease of billing. Rate system saves us hundreds of man hours and works flawlessly.

Cons

Needs better support for inventory but the API is excellent so its very easy to create integrations to products that specialize in these areas.

RL
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Russell L.

Telecommunications, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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More than a Billing System- A Strategic Partner

Reviewed 6 years ago

Rev.io is a great team of skilled, innovative and supportive professionals. The Rev.io system is more than a billing system but it's also configured in a right-for-me approach so that you can deploy it to fit your unique business needs. Whether it is managing the complete customer lifecycle from within the system or passing data to Rev.io via API, the system can support a wide range of setup options....

Pros

Ability to grow with our business, external API options, the ability to push automated notifications out to the customers, catalog management and setup, different options to adjust/correct in-flight orders and most of all the team that supports it all.

Cons

Due to its broad capabilities and configuration options, there is a bit of a learning curve required at first. I also wish that the reporting capabilities granted the user the ability to join data across tables/sources.

EF
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Ed F.

Telecommunications, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rev.io is the best telecom billing and CRM system in the market

Reviewed 3 years ago
Pros

1. Rev.io makes it possible for Atlantech to manage thousands of customers and bring new and cutting edge services to market fast. 2. The ability to integrate our MS PowerBI intelligence engine allows easy dashboard access to billing, payments and customer data to ensure success of the business. 3. Rev.io's customer care is amazing. They are responsive and thorough. We made the right decision to move to Rev.io.

Cons

Literally none. This is a huge improvement over the previous system.

TH
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Thomas H.

Telecommunications, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent CRM software

Reviewed 6 years ago

Been with this company for 6 years now and they never cease to amaze. Was able to consolidate two billing systems into one and haven't looked back. Great people to work with always willing to go the extra mile to get things done. Very dynamic and customizable platform. Constantly innovating and improving the platform. Often taking suggestions from their users and integrating them into their platform. Highly recommend working with this company.

Pros

Ease of Use, Customizable, Flexible

Cons

At this time nothing... software supports all our current needs.

BR
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Ben R.

Telecommunications, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rev.io product, service, and support continues to exceed my expectations.

Reviewed 6 years ago

Reduced billing issues.

Pros

This software has helped us streamline our billing and reduced our billings shortages enough to more than justify paying for the service.

Cons

I would prefer a prettier interface with more graphics (i.e. executive dashboard with modular widgets, etc).

CS
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Charlie S.

Telecommunications, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Overall "A"

Reviewed 6 years ago

I've been using Rev.io for about a year now. They have been extremely helpful in streamlining my billing and make it extremely convenient for my customers to pay their bills, enter trouble tickets, etc. I am also excited about some of the new products they have that will allow me to work seamlessly with my retail customers. The staff is great and the service has been even better. Love the product!

Pros

all of it

Cons

having to deal with my customers

SB
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Steven B.

Telecommunications, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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REV.IO Review

Reviewed 2 years ago
Pros

Works as intended. Good Support team to work with

Cons

Would like more detailed revenue and gross margin reports

BR
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Ben R.

Telecommunications, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great 2nd Marriage!

Reviewed 7 years ago

We discovered that once you choose a billing platform, you're married to it, and it's painful to get a divorce. In spite of the termination fees from our previous provider, we decided to go with Rev.io to support our need to scale.

Pros

No pros were added to this review

Cons

No cons were added to this review

CT
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Chelsea T.

Information Technology and Services, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Outstanding Service

Reviewed 6 years ago

Rev.io's customer support and willingness to meet our needs is second to none. The variety of resources and training available has been very helpful to our organization. While the system still lacks functionality and features that would better fit our business needs and increase the efficiency of performing required tasks, the overall experience in working with the staff at Rev.io has been great! I look forward to the SureTax integration, which will add value to the software for us. The ability to add requests to Rev.io ideas has been helpful and will hopefully, over time, result in the added features and functionality that would better the fit of the system to our business needs.

Pros

There is a lot of flexibility in making the software what you want it to be and to fit it to your business needs. Rev.io is easy to use, has an endless amount of possibilities for reporting, and most of all is the most well-supported software I currently use. The staff is helpful, knowledgeable, and always willing to go above and beyond to assist and meet our needs.

Cons

The functionality around sales tax exemption is clumsy and difficult to use. There is a lack of control over how services appear on the Statements and the format of Statements in general. Would like to see the system have more complex accounting functionality.

DP
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Dana P.

Telecommunications, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ready Wireless's Rev.io Review

Reviewed 7 years ago

"We have owned our own billing system and have been with several other vendors in the past. We chose Rev.io because they provided the flexibility we needed to grow our company. They were able to migrate our significant base of customers with no downtime and have continued to develop solutions with us to support the changing needs of our business and emerging channels.

Pros

No pros were added to this review

Cons

No cons were added to this review

EB
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Ed B.

Telecommunications, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Rev.io works for Esco

Reviewed 6 years ago

We have been with Rev.io for almost a year. Billing ticketing system works well and Rev.io really partners with you to succeed.

Pros

Very stable and tested out very well. Constantly being updated and maintained.

Cons

The software is a bit linear.

RR
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Rickie R.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Altaworx Billing Server Partner

Reviewed 6 years ago

Rev.io has become a very important part of partner for our company's success. Many of their modules have contributed greatly to our ability to deliver complex solutions to our clients and grow our business over 500% since adding them as a SaaS vendor. I would recommend their platform to anyone selling carrier services or looking at a platform to launch a new offering.

Pros

No pros were added to this review

Cons

No cons were added to this review

JR
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Josh R.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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rev.io relationship

Reviewed 6 years ago

In my time as the vendor relations manager, dealing with rev.io, the platform has been more than adequate for our business needs and the ability and willingness of the rev.io team to enhance or change things when we need them to be has been great. There has never been anything that I have dealt with that could not be resolved.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you, Josh!

AR
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Verified reviewer

Internet, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good platform

Reviewed 3 years ago

Rev.io helps us with billing and making quotes to potential customers. It's easy to use and of good value!

Pros

Great tool for billing and quoting. The amount of details and personalization is great. Overall Rev.io is very good at what it does.

Cons

Links don't open in a new tab automatically, which will be better. Quotes should be able to be seen as a quote after you turned into an order.

TW
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Trisha W.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Billing Review

Reviewed 6 years ago

I would give Customer Support higher because they all are extremely helpful, knowledgeable and wonderful to work with...But there are times where we can wait awhile before resolution.....However, it is getting much better and next review will probably be higher. Ideas for improvement are well received and quickly implemented.

Pros

No pros were added to this review

Cons

No cons were added to this review

TM
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Terri M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Effective Billing System - Outstanding Customer Support

Reviewed 6 years ago

Since becoming a Rev.io customer, we have been extremely pleased with this robust Billing+ system which is easy to use, flexible & scalable to meet our growing business needs, includes reporting capabilities and automation to help manage our business-- and--comes with consistent excellent customer service and support.

Pros

No pros were added to this review

Cons

No cons were added to this review

SU
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Susan U.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding Customer Support!

Reviewed 6 years ago

All my encounters with Rev.io customer support have been nothing but AMAZING ... they always take their time and explain everything in great detail. Very pleased.

Pros

No pros were added to this review

Cons

No cons were added to this review

TF
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Timi F.

Telecommunications, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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New to Rev.io-team is great!

Reviewed 6 years ago

We are new to Rev.io, just went live last month, the team is great! Rev.io helped us with best practices on billing and they have an excellent training program.

Pros

Rev.io gets it up and running quickly.

Cons

No cons were added to this review