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Functionality
4.4
/5
23
Total features
58
4 categories
Rev.io features
Common features of Billing and Invoicing software
Functionality
4.4
/5
23
Price starts from
No pricing info
Total Features
58
Unique features
Real Time Notifications
Post-Paid Systems
Rating Engine
VoIP
Functionality
4.4
/5
19.9K
Price starts from
No pricing info
Total Features
209
Features in Common
27
Unique features
For AEC Industry
For Small Businesses
Duplicate Payment Alert
Rescheduling
Functionality
4.2
/5
6.2K
Price starts from
No pricing info
Tom A.
Telecommunications, 51-200 employees
Used daily for 2+ years
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Excellent. Great people who care about our success as a company. Willing to help with any problem we have.
Ease of billing. Rate system saves us hundreds of man hours and works flawlessly.
Needs better support for inventory but the API is excellent so its very easy to create integrations to products that specialize in these areas.
Russell L.
Telecommunications, 51-200 employees
Used daily for 6-12 months
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Rev.io is a great team of skilled, innovative and supportive professionals. The Rev.io system is more than a billing system but it's also configured in a right-for-me approach so that you can deploy it to fit your unique business needs. Whether it is managing the complete customer lifecycle from within the system or passing data to Rev.io via API, the system can support a wide range of setup options....
Ability to grow with our business, external API options, the ability to push automated notifications out to the customers, catalog management and setup, different options to adjust/correct in-flight orders and most of all the team that supports it all.
Due to its broad capabilities and configuration options, there is a bit of a learning curve required at first. I also wish that the reporting capabilities granted the user the ability to join data across tables/sources.
Ed F.
Telecommunications, 51-200 employees
Used daily for 1-2 years
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1. Rev.io makes it possible for Atlantech to manage thousands of customers and bring new and cutting edge services to market fast. 2. The ability to integrate our MS PowerBI intelligence engine allows easy dashboard access to billing, payments and customer data to ensure success of the business. 3. Rev.io's customer care is amazing. They are responsive and thorough. We made the right decision to move to Rev.io.
Literally none. This is a huge improvement over the previous system.
Thomas H.
Telecommunications, 11-50 employees
Used daily for 2+ years
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Been with this company for 6 years now and they never cease to amaze. Was able to consolidate two billing systems into one and haven't looked back. Great people to work with always willing to go the extra mile to get things done. Very dynamic and customizable platform. Constantly innovating and improving the platform. Often taking suggestions from their users and integrating them into their platform. Highly recommend working with this company.
Ease of Use, Customizable, Flexible
At this time nothing... software supports all our current needs.
Ben R.
Telecommunications, 1-10 employees
Used daily for 2+ years
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Reduced billing issues.
This software has helped us streamline our billing and reduced our billings shortages enough to more than justify paying for the service.
I would prefer a prettier interface with more graphics (i.e. executive dashboard with modular widgets, etc).
Charlie S.
Telecommunications, 1-10 employees
Used daily for 1-2 years
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I've been using Rev.io for about a year now. They have been extremely helpful in streamlining my billing and make it extremely convenient for my customers to pay their bills, enter trouble tickets, etc. I am also excited about some of the new products they have that will allow me to work seamlessly with my retail customers. The staff is great and the service has been even better. Love the product!
all of it
having to deal with my customers
Steven B.
Telecommunications, 11-50 employees
Used daily for 2+ years
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Works as intended. Good Support team to work with
Would like more detailed revenue and gross margin reports
Ben R.
Telecommunications, 11-50 employees
Used daily for 1-2 years
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We discovered that once you choose a billing platform, you're married to it, and it's painful to get a divorce. In spite of the termination fees from our previous provider, we decided to go with Rev.io to support our need to scale.
No pros were added to this review
No cons were added to this review
Chelsea T.
Information Technology and Services, 1,001-5,000 employees
Used daily for 6-12 months
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Rev.io's customer support and willingness to meet our needs is second to none. The variety of resources and training available has been very helpful to our organization. While the system still lacks functionality and features that would better fit our business needs and increase the efficiency of performing required tasks, the overall experience in working with the staff at Rev.io has been great! I look forward to the SureTax integration, which will add value to the software for us. The ability to add requests to Rev.io ideas has been helpful and will hopefully, over time, result in the added features and functionality that would better the fit of the system to our business needs.
There is a lot of flexibility in making the software what you want it to be and to fit it to your business needs. Rev.io is easy to use, has an endless amount of possibilities for reporting, and most of all is the most well-supported software I currently use. The staff is helpful, knowledgeable, and always willing to go above and beyond to assist and meet our needs.
The functionality around sales tax exemption is clumsy and difficult to use. There is a lack of control over how services appear on the Statements and the format of Statements in general. Would like to see the system have more complex accounting functionality.
Dana P.
Telecommunications, 51-200 employees
Used daily for 2+ years
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"We have owned our own billing system and have been with several other vendors in the past. We chose Rev.io because they provided the flexibility we needed to grow our company. They were able to migrate our significant base of customers with no downtime and have continued to develop solutions with us to support the changing needs of our business and emerging channels.
No pros were added to this review
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Ed B.
Telecommunications, 11-50 employees
Used daily for 6-12 months
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We have been with Rev.io for almost a year. Billing ticketing system works well and Rev.io really partners with you to succeed.
Very stable and tested out very well. Constantly being updated and maintained.
The software is a bit linear.
Rickie R.
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Rev.io has become a very important part of partner for our company's success. Many of their modules have contributed greatly to our ability to deliver complex solutions to our clients and grow our business over 500% since adding them as a SaaS vendor. I would recommend their platform to anyone selling carrier services or looking at a platform to launch a new offering.
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Josh R.
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In my time as the vendor relations manager, dealing with rev.io, the platform has been more than adequate for our business needs and the ability and willingness of the rev.io team to enhance or change things when we need them to be has been great. There has never been anything that I have dealt with that could not be resolved.
No pros were added to this review
No cons were added to this review
Thank you, Josh!
Verified reviewer
Internet, 1-10 employees
Used weekly for less than 6 months
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Rev.io helps us with billing and making quotes to potential customers. It's easy to use and of good value!
Great tool for billing and quoting. The amount of details and personalization is great. Overall Rev.io is very good at what it does.
Links don't open in a new tab automatically, which will be better. Quotes should be able to be seen as a quote after you turned into an order.
Trisha W.
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I would give Customer Support higher because they all are extremely helpful, knowledgeable and wonderful to work with...But there are times where we can wait awhile before resolution.....However, it is getting much better and next review will probably be higher. Ideas for improvement are well received and quickly implemented.
No pros were added to this review
No cons were added to this review
Terri M.
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Since becoming a Rev.io customer, we have been extremely pleased with this robust Billing+ system which is easy to use, flexible & scalable to meet our growing business needs, includes reporting capabilities and automation to help manage our business-- and--comes with consistent excellent customer service and support.
No pros were added to this review
No cons were added to this review
Susan U.
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All my encounters with Rev.io customer support have been nothing but AMAZING ... they always take their time and explain everything in great detail. Very pleased.
No pros were added to this review
No cons were added to this review
Timi F.
Telecommunications, 51-200 employees
Used monthly for less than 6 months
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We are new to Rev.io, just went live last month, the team is great! Rev.io helped us with best practices on billing and they have an excellent training program.
Rev.io gets it up and running quickly.
No cons were added to this review