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HIPAA Compliance Software vs Microsoft Bookings Comparison

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Overview

The Guard, by Compliancy Group, is a cloud-based HIPAA compliance software that helps compliance officers with security risk...

Microsoft Bookings is an online appointment booking and scheduling tool for small businesses, available as part of Microsoft...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

6

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

13

5

4

3

2

1

11

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.3

82

5

4

3

2

1

43

26

11

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

I now have a better understanding of HIPAA as well as my staff and have the confidence I have been looking for.
I found it to be very organized. It is time efficient and I appreciate that when it comes to things like this.
What I like most about this software was the ease of use and how fast we were able to implement this program into our medical practice.

Pros

I promise you guys this is the most accurate way to make an appointment with a company. This is very easy to use and understand which is very good.
I liked that I could post my availability and my clients could book their own appointments. I liked that I could create different meeting types/categories and lengths.
The great thing about this scheduling tool is that you can customize questions to ask the requester so that you can prepare for the upcoming appointment.

Cons

Any issues that others had were due to user error.
There were only a few set backs that were due to user error, not the program.

Cons

To access the full functions user should have the premium version which will cost some bucks. And there are still some functions missing which should include in a scheduling tool.
However, I believe some parts of the program are confusing and the price is a bit much for the product you are receiving.
There is no middel person needed to take phonecalls and schedule customers in.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features30
  • Access Controls/Permissions
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Audit Management
  • Automated Routing
  • Availability Indicator
  • Availability Management
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Claims Management
  • Client Database
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Customizable Branding
  • Dashboard
  • Data Security
  • Documentation Management
  • EMR/EHR
  • Email Management
  • Email Reminders
  • For Healthcare
  • For Salons and Spas
  • HIPAA Compliant
  • Incident Management
  • Live Chat
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • OSHA Compliance
  • Online Booking
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Policy Training
  • Process/Workflow Automation
  • Real Time Notifications
  • Real-time Updates
  • Recurring Appointments
  • Remediation Management
  • Reminders
  • Reservations Management
  • Risk Assessment
  • Risk Management
  • Sarbanes-Oxley Compliance
  • Self Service Portal
  • Third Party Integrations
  • Vendor Management
  • Version Control
  • Website Integration
  • Total features24
  • Access Controls/Permissions
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Audit Management
  • Automated Routing
  • Availability Indicator
  • Availability Management
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Claims Management
  • Client Database
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Customizable Branding
  • Dashboard
  • Data Security
  • Documentation Management
  • EMR/EHR
  • Email Management
  • Email Reminders
  • For Healthcare
  • For Salons and Spas
  • HIPAA Compliant
  • Incident Management
  • Live Chat
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • OSHA Compliance
  • Online Booking
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Policy Training
  • Process/Workflow Automation
  • Real Time Notifications
  • Real-time Updates
  • Recurring Appointments
  • Remediation Management
  • Reminders
  • Reservations Management
  • Risk Assessment
  • Risk Management
  • Sarbanes-Oxley Compliance
  • Self Service Portal
  • Third Party Integrations
  • Vendor Management
  • Version Control
  • Website Integration

Integrations

  • Total integrationsN/A
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations8
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Microsoft Bookings logo

Microsoft Bookings

My Personal Experience with Bookings

Reviewed 3 years ago
Pros

Great Softwares to schedule appointments with customers and colleages

Cons

I personally still struggle with the functions in the software, only because I fairly new in usuing the software

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Microsoft Bookings logo

Microsoft Bookings

Great booking app

Reviewed 3 years ago
Pros

We use Microsoft Outlook and this software goes great with it. I can easily schedule my meetings on Outlook. Streamlining the booking process is very easy.

Cons

Not every one is familiar with this software so you need to guide and train others for using this software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Microsoft Bookings logo

Microsoft Bookings

Book It!

Reviewed 4 years ago
Pros

I use Bookings to schedule meetings with our valued agents. Overall ease of use, and integration into my other software makes this software a no-brainer

Cons

Nothing. Fully integrated into my work life.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Microsoft Bookings logo

Microsoft Bookings

Booking and Appointments made easy

Reviewed 4 years ago
Pros

For my small business clients can easily visit the booking page and make their appointments for when they need. The 24/7 Service allows me to focus on other tasks that are involved with the business. In a digital world this is more than necessary.

Cons

There is nothing bad I can say about this software

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Microsoft Bookings logo

Microsoft Bookings

Good but a little half baked.

Reviewed a year ago

The software works but could definitely benefit from some more polish and features.

Pros

Setup and use in simple. Setting up the software is hassle free. Using it is also very simple. It overall works to the base amount.

Cons

The options to customize appointments is lacking along with more integrations. Overall it doesn’t have the MS polish.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Microsoft Bookings logo

Microsoft Bookings

Great booking tool

Reviewed a year ago

It is a decent software to create and book appointments. It is easy to use.

Pros

Another great Microsoft product to book appointments. It is very easy to use this software. It uses a straightforward approach to book an appointment with any of the companies/businesses.

Cons

Customization is limited. There is not much room or flexibility in creating the booings. For starters, it might take some time to figure things out and set up.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Microsoft Bookings logo

Microsoft Bookings

Great use for my customers

Reviewed 4 years ago
Pros

This software has been extremely helpful and easy for my customers to book appointments. More and more people are online and this allows the customer to book in their own time.

Cons

I think the notifications option with this software should be able to add a continuous option.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Microsoft Bookings logo

Microsoft Bookings

Microsoft Bookings is a indispensable tool to life organization

Reviewed a year ago

My overall experience by using this software is very positive, improves a lot my organization daily and I don't have to worry about repetitive scheduling in my meetings.

Pros

The integration with Outlook is the best way to optimize my calendar with the other people who use Microsoft Bookings and is easy to schedule some meetings, for example, without the risk of repetitive scheduling.

Cons

I think that the app installed on the mobile phone has to be improved, it doesn't work very well...crashes all the time...but the tool by using the website (online) works very fine and I only have compliments about it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Microsoft Bookings

Not happy

Reviewed 3 years ago
Pros

I like the concept of bookings online. While this software was easy to set up, the backend work did not function how I had hoped.

Cons

This was not easy to maintain. I had issues syncing calendars. We missed appointments and had lots of miscommunication.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Microsoft Bookings logo

Microsoft Bookings

Integrated with Outlook for simple and effective setup and deployment

Reviewed 6 months ago
Pros

Since this is part of the Office subscription we already use in our company this software was a great no additional cost component for our needs

Cons

The one thing that is missing was the ability to have the person booking set a time period that works for them instead of being locked into creating set intervals

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Microsoft Bookings logo

Microsoft Bookings

Bookings

Reviewed 4 years ago
Pros

I thought this was great to integrate with my calendar and not have to go outside the Microsoft suite for a booking tool.

Cons

I felt it was not as easy to use as other booking software. The messaging was not as customize-able and it was hard for clients to reschedule.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Microsoft Bookings logo

Microsoft Bookings

Excellent appointment scheduling tool

Reviewed 2 years ago

This software is a great tool to have an organized schedule and ensure you are not overbooking yourself. It is very easy for clients to use and it even sends out meeting reminders to them.

Pros

I liked that I could post my availability and my clients could book their own appointments. I liked that I could create different meeting types/categories and lengths.

Cons

The initial set-up process can take a bit of time and can be difficult if you aren't very tech savvy, but there are tutorials and people who can help you get this software set up.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Microsoft Bookings logo

Microsoft Bookings

Never worry about scheduling issues again!

Reviewed 4 years ago

Microsoft Bookings is a very unique software that makes it very easy to book appointments, as the name suggests. It is a solution for people who need to incorporate sophisticated scheduling without much hassle at all.

Pros

The polished interface of Bookings provides a very professional look to the application. The ability to add an email reminder is extremely helpful for confirming services.

Cons

The interface for notifications is great because it is built off of Microsoft's platform; however, there isn't an easy way to notify someone who isn't apart of the team, such as a company group email.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Microsoft Bookings logo

Microsoft Bookings

Organize appointments with just a touch, ideal for online bookings.

Reviewed 4 years ago

I have used this software to schedule a couple of appointments in other countries and it is very effective, I don't need to call agents, but I have not been able to use it in my country.

Pros

Create appointments and reservations is very easy with this software, allows you to adapt alarms in a private calendar to not forget any commitment, is very convenient to use and allows you to avoid unanswered phone calls because it sends with just a few clicks, emails and text messages to schedule appointments, can be used from any smart device.

Cons

Not many people use it in my country, Venezuela, and you need the internet to access the calendar and schedule appointments.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Microsoft Bookings logo

Microsoft Bookings

Convenience and functionality that work for us

Reviewed 5 months ago

Overall for us Microsoft Booking works quite well and is a very helpful tool to make sure we get appointments scheduled quickly and have additional tools for the functionality of the booking system that make it very simple to use.

Pros

The convenience of being able to sync calendars, create recurring appointments and send and get confirmation through the booking systems connection to our outlook, makes Microsoft Booking a highly effective and very necessary part of our tools and systems. Clients can confirm within the email and we get that confirmation as well as regular reminders on the appointed day. Fewer missed appointments by our clients because they also get SMS reminders making it really convenient for us. I also like that it integrates with zoom and teams to have additional functionality to what appears to be a "simple" scheduler.

Cons

I don't like that getting paid for appointments is still not a simple as some of their competitors who have their standalone booking systems that also allow for payment within their software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Microsoft Bookings logo

Microsoft Bookings

Microsoft Bookings is Essential to My Business

Reviewed 2 years ago

I have completely gone hands-off with scheduling my time. I just check my calendar every day and my time with customers is already arranged. I just join the meeting at the time required.

Pros

This software has completely removed me from the need to schedule my time with customers. I used to have to reach out to each new customer directly and deal with finding time on my schedule that worked for them. I also had to deal with different time zones which made this task even more difficult. I especially like that it builds in downtime between my calls with clients. This gives me the flexibility to prevent back-to-back meetings without having to manage it myself.

Cons

I do wish the software would allow me to create a single SKU and allow the customer to book 1 hour, 2 hours etc rather than having to create a SKU for each number of hours.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Microsoft Bookings logo

Microsoft Bookings

It might be worth it if your needs are super simple and you don't need to charge for your bookings.

Reviewed 2 months ago

I had used Calendly and tried to move everything to Microsoft Bookings. It was difficult, the software is cumbersome, not very flexible, not easy to use, and even though they changed their layout to something better, it is still not really up to par with the competition.

Pros

It was free with my Microsoft 365. Honestly that is probably the one thing I liked.

Cons

If you don't want or need Microsoft 365, or if you want your clients to pay when they do the booking, this software doesn't even come close to the features and flexibility of Calendly or Squarespace (formerly Acuity Scheduling). Microsoft charges over $20 a month in order to have this simple feature...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Microsoft Bookings logo

Microsoft Bookings

Excellent Addition to our office

Reviewed 3 years ago

Overall the experience has been great. Both staff and clients love it.

Pros

I like that the software integrates with our Outlook Calendar. I can easily change users availability and it makes it easy for clients and our staff to schedule appointments. Clients like that they receive an email confirmation and reminders of their upcoming appointment.

Cons

I wish that their was the option to have the clients name listed as the main heading on the outlook calendar. Currently staff need to open the calendar appointment in order to see who they are going to be meeting with.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Microsoft Bookings logo

Microsoft Bookings

Impossible to make a recurring appointment (in 2021)!!!

Reviewed a year ago

I think it's an unnecessary product and that they should have simply improved Outlook (which is already pretty great).

Pros

I think the ability to send unlimited reminder emails is a nice feature, but it's already possible to customize email reminders in Outlook (albeit unfortunately in a more limited capacity--it seems like you can only choose a one-week reminder or a one-day reminder, which I don't understand) so why doesn't Microsoft simply make the email reminders in Outlook more robust?

Cons

I have been forced to use this software to book recurring weekly trainings for up to 6 months, which means I am obliged to MANUALLY ENTER each and every appointment for my students. I think that the reminder emails are a nice feature, but it's already possible to do in Outlook. Frankly I find it absolutely insane that you can't book a recurring appointment. It might work great for something like a hair salon, but for regular appointments, it's torture.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Microsoft Bookings logo

Microsoft Bookings

Vital for distributed teams with multiple systems

Reviewed 3 years ago

We have people all over the country using many different systems to book time with our staff. Bookings takes the guess work out and allows users to control their calendars more effectively. If someone is attempting to schedule a meeting and isn't on the network, we immediately provide the link to our Bookings page and make it easier on everyone.

Pros

There are many tools that provide the same type of service as Bookings but the security of the Microsoft suite was important to us. We've previously used other tools but we were able to get everyone into Bookings which made training and troubleshooting easier for the entire staff. Our recruiters are asked to meet with students daily and rather than emailing the student their available times, recruiters...

Cons

The customization opportunities are limited. Users can set things like email reminders and calendar invites, and modify color schemes and logos. Would like to see more integrations with other MS products. For example, if a meeting is booked that is going to require a conference call or an online software. It would be nice to automatically have a Microsoft Teams meeting and invite created and emailed to the participants. Ability to create a one-time bookings page that incorporates the calendars of several people would be a nice addition to the product.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Microsoft Bookings logo

Microsoft Bookings

Just Falls Short

Reviewed 2 years ago
Pros

As with so many things from Microsoft, this software just falls short of delivering what we need. I operate a consumer bankruptcy practice and I deal with consumers, so text message reminders are a must. The text message reminders in MS Bookings do not work. The texts often give a time 2 to 3 hours after the actual appointment. I have spent quite a bit of time reading about this and changing the...

Cons

Accurate Text message reminders and integrations at least with other MS products.