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HIPAA Compliance Software vs Thryv Comparison

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Overview

The Guard, by Compliancy Group, is a cloud-based HIPAA compliance software that helps compliance officers with security risk...

Category Leaders

Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

13

5

4

3

2

1

11

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.2

428

5

4

3

2

1

275

80

20

8

45

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

I now have a better understanding of HIPAA as well as my staff and have the confidence I have been looking for.
I found it to be very organized. It is time efficient and I appreciate that when it comes to things like this.
What I like most about this software was the ease of use and how fast we were able to implement this program into our medical practice.

Pros

The integration with email reminders for customers is awesome... everything I was stressing about maintaining was brought to one nice package.
I love that Thryv does everything that I need as a course creator, blogger and business agency owner needs. It is everything all in a fantastic package and the customer support is outstanding.
I have had a terrific experience with Thryv. We will have a long and happy journey with one another, as their abilities grow and expand and as my Business grows and deepens.

Cons

Any issues that others had were due to user error.
There were only a few set backs that were due to user error, not the program.

Cons

No traffic actually comes to your website, everything goes through a proxy fake version of your site. You have no say so in how your ads look or what message they deliver.
Haven't been getting ANY business or leads from this supposed program. Asked to be cancelled last year and yet to be cancelled and still being charged.
I was told it would take 1 week to be up an running, took over a month and was still terrible and most features still don't work.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features30
  • 2-Way Messaging
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Audience Targeting
  • Audit Management
  • Automated Publishing
  • Automated Responses
  • Automated Routing
  • Automated Scheduling
  • Automatic Re-ordering
  • Availability Management
  • Batch Processing
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Brand Tracking
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Channel Management
  • Chat/Messaging
  • Claims Management
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Dental Practice Management
  • Document Storage
  • Documentation Management
  • Drip Campaigns
  • Dynamic Content
  • EMR/EHR
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Estimating
  • Event Scheduling
  • Event Triggered Actions
  • Feedback Management
  • For Chiropractors
  • For Healthcare
  • For Insurance Industry
  • For Real Estate
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Group Scheduling
  • HIPAA Compliant
  • Image Library
  • Incident Management
  • Interaction Tracking
  • Internal Chat Integration
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Job Scheduling
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Coupons
  • Mobile Keywords
  • Mobile Payments
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Channel Social Integration
  • Multi-Location
  • Multi-Physician
  • Negative Feedback Management
  • OSHA Compliance
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Store
  • Opportunity Management
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Payment Processing
  • Pipeline Management
  • Policy Training
  • Post Scheduling
  • Process/Workflow Automation
  • QuickBooks Integration
  • Quotes/Estimates
  • ROI Tracking
  • Ratings / Reviews
  • Real Time Notifications
  • Real-time Updates
  • Recurring Appointments
  • Referral Tracking
  • Remediation Management
  • Reminders
  • Reporting/Analytics
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Risk Assessment
  • Risk Management
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • Sales Pipeline Management
  • Sales Reports
  • Sarbanes-Oxley Compliance
  • Scheduled Messaging
  • Scheduling
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Shortcodes
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Source Tracking
  • Tagging
  • Tax Calculation
  • Template Management
  • Third Party Integrations
  • Vendor Management
  • Version Control
  • WYSIWYG Editor
  • Web-based Deployment
  • Website Management
  • Total features154
  • 2-Way Messaging
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Audience Targeting
  • Audit Management
  • Automated Publishing
  • Automated Responses
  • Automated Routing
  • Automated Scheduling
  • Automatic Re-ordering
  • Availability Management
  • Batch Processing
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Brand Tracking
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Channel Management
  • Chat/Messaging
  • Claims Management
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Dental Practice Management
  • Document Storage
  • Documentation Management
  • Drip Campaigns
  • Dynamic Content
  • EMR/EHR
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Estimating
  • Event Scheduling
  • Event Triggered Actions
  • Feedback Management
  • For Chiropractors
  • For Healthcare
  • For Insurance Industry
  • For Real Estate
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Group Scheduling
  • HIPAA Compliant
  • Image Library
  • Incident Management
  • Interaction Tracking
  • Internal Chat Integration
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Job Scheduling
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Coupons
  • Mobile Keywords
  • Mobile Payments
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Channel Social Integration
  • Multi-Location
  • Multi-Physician
  • Negative Feedback Management
  • OSHA Compliance
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Store
  • Opportunity Management
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Payment Processing
  • Pipeline Management
  • Policy Training
  • Post Scheduling
  • Process/Workflow Automation
  • QuickBooks Integration
  • Quotes/Estimates
  • ROI Tracking
  • Ratings / Reviews
  • Real Time Notifications
  • Real-time Updates
  • Recurring Appointments
  • Referral Tracking
  • Remediation Management
  • Reminders
  • Reporting/Analytics
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Risk Assessment
  • Risk Management
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • Sales Pipeline Management
  • Sales Reports
  • Sarbanes-Oxley Compliance
  • Scheduled Messaging
  • Scheduling
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Shortcodes
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Source Tracking
  • Tagging
  • Tax Calculation
  • Template Management
  • Third Party Integrations
  • Vendor Management
  • Version Control
  • WYSIWYG Editor
  • Web-based Deployment
  • Website Management

Integrations

  • Total integrationsN/A
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations57
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Thryv logo

Thryv

Health and Wellness online business using Thyrv

Reviewed 8 months ago

I am yet to fully use it to service customers, but the features are great

Pros

The key feature of using Thryv software is the protection of customers' data using HIPAA account. Connecting with customers online which can lead to sales. I am yet to work with clients using the software

Cons

Initially I had a problem whenever I accepted a client for consultation. There was no zoom link sent to the customer. I have problem with system not accepting payment from HIPAA account

Vendor response

Hi Prima, thnk you for your review and valuable feedback/. HIPPA is so important and it is great to hear that you are able to use it. I would like to see if there is anything that I can do to help you out, would you mind sending me your account information to gabriel.vasquez@thryv.com? I will send it to our Executive Claims team for further assistance. - Gabe

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Thryv logo

Thryv

REC Front Office Administration

Reviewed 5 months ago

We appreciate the overall experience with Thryv. The ease of being able to respond to reviews and clients that reach out to us through the HIPAA compliant email is very good. [SENSITIVE CONTENT], our customer support rep, is amazing!

Pros

The ease of use and ease of customer support when needed. The ability to respond to reviews easily and speak with patients through HIPAA compliant email.

Cons

Most of our leads are not leads. When leads are called most of them say they have no idea who we are and they never reached out to us. Seems like a waste of valuable time chasing down possible leads that are sent to us. I would say about 80 to 85% of the leads are not.

Vendor response

Hi Laurie, thank you for your review. We are glad to hear that you are enjoying Thryv. I would like to see if there is anything we can do about the leads you are getting. If you could, can you send me your account information to gabriel.vasquez@thryv.com? I will send this to our team for further assistance. - Gabe

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Thryv logo

Thryv

HIPAA Compliant Reminder System Plus Web and Social Media Posts

Reviewed 2 years ago

They do all the work, they taught me how to use the product, they still check on me randomly and are ALWAYS so nice, upbeat and happy to help - the full Disney Experience!! You HAVE to check out their CONNECT conference, when they bring in major business speakers from across the globe to give you their hints, tricks, tips and business success secrets. Worth joining just to attend!

Pros

First, this is worth every penny!! Great client appointment reminders, you set the schedule you want and the client can set their own appointments or call to make the appointment. Tags help make client categories easy for things like client appreciation days, teacher or nurses day, birthday cards can be sent, the list is endless!!! You can mass email, AND they offer HIPAA compliance!! If you do the website, it all works together and melds with your social media, facebook, twitter, basically all 70 search engines are tagged. You can get auto posting or make your own or personalize what they have.

Cons

In the beginning, multiple people (family members) could not use the same phone & email, but they do offer a tagging system for sharing an email & phone, so your message will get to the shared email & phone.

Vendor response

Hi Pamela! Thanks for the awesome feedback. We love having you and the team at Love your Healthy Life as part of the Thryv family! Please let us know if you're ever needing assistance, or have additional feedback for us! -Chandlor

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Thryv logo

Thryv

Great business management tool

Reviewed 3 years ago

The onboarding has been very excellent the girl that is handling my account communicates with me everyday my overall experience is pretty awesome

Pros

I like these of the use. I like it but it's affordable and it has everything that I need to run my business. Great software.

Cons

There's really nothing to dislike about this software it's actually very good software and very competitive.

Vendor response

Hi Benjamin! We're so glad to hear you're enjoying Thryv! Thanks for the awesome review! If you ever need anything, don't hesitate to contact us!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Thryv logo

Thryv

great econimical option

Reviewed 3 years ago

very smooth transition very helpfull customer service..

Pros

the software has many features of much more expensive services, all wrapped up into one easy to use software

Cons

I really have not come to dislike any features, although i suggest that they form the software to meet the needs of more of the niche markets, like Us , we make grave stones..although we have been able to adapt it well

Vendor response

Hi Ryan! Thanks for the awesome review! If you have any questions in the future, please don't hesitate to reach out! -Chandlor

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Thryv logo

Thryv

The Best App Out There.

Reviewed 4 years ago

I run my whole business now from this software.

Pros

User friendly and customer support. I use it for estimates, invoices, payments with Braintree and it's calendar is fantastic- automated text messages to my clients in the mornings is really cool.

Cons

I thought the price was high but after I've seen the ROI, it's the best investment I've ever made.

Vendor response

Hi Marc, We're very happy to know how satisfied you are with Thryv! Thank you so much for choosing to be a valued client and for taking the time out of your busy schedule to provide your feedback! - Ed

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Thryv logo

Thryv

Great Software

Reviewed 8 months ago

i need software that help me to do the booking..

Pros

Booking options , Scheduling,customer data

Cons

add on on the website like services, details

Vendor response

Hi Ihosvany, thank you for your review and feedback. If you could, can you send more details on the feedback you provided? I would like to send that to our team to see if there is something we can do! You can send it to gabriel.vasquez@thryv.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Thryv logo

Thryv

amazing and helps to great leads

Reviewed 2 years ago

always willing to help

Pros

I love the ease of this software. I love that i can schedule and invoice through this software as, well as send informational info to my clients and the best part is I can track info on hits to my website

Cons

i dont have any issues with this software

Vendor response

Hey Angelique, we are excited to hear that you're enjoying Thryv. If you ever need anything, please call into our free 24-Hour Thryv Support line. - Gabe

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Thryv logo

Thryv

Ricky Smith Roofing

Reviewed a year ago

receiving all calls and written messages. Not only are they on our Thryv software but we also receive personal emails alerting us to messages. We love that this program even offers payments options.

Pros

I have enjoyed this marketing agency more than any other I have ever used. I was paying for four different agencies to what Thryv does for me all in one.

Cons

We haven't had any problems with our software.

Vendor response

Hi Ricky, thank you for the 5-star review. Excited to hear that Thryv has been able to consolidate all of your other agencies to one platform. Whenever you need assistance, please call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Thryv logo

Thryv

Business Management

Reviewed 2 years ago

We are very happy with the Thryv software and the team.

Pros

This software is great for our company as it took various aspects such as scheduling, customer outreach, social media, and contacts and put them into one program.

Cons

Their social media presence for our company doesn't quite capture our message as it is a lot of articles and stock pictures, but we have been working with them to try and better this aspect.

Vendor response

Hi Kate, I am excited to hear that you are enjoying Thryv and the features that it provides. We are always looking to make Thryv even better, and appreciate your feedback! - Gabe

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Thryv logo

Thryv

Very Important Piece Of Software

Reviewed 2 years ago
Pros

I found this software very helpful. It save me a lot of time because I am able to put in my information once and it it populates all the search engines at once. It is a great tool.

Cons

I really don't have any cons with this software right now. I am still learning some of what this very useful piece of software can do.

Vendor response

Hi Dale, thank you for your feedback, and I am glad to hear that you are enjoying the secure listings. If you need any assistance, please call into our free 24-Hour Thryv Support line at 844-998-4798. - Gabe

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Thryv logo

Thryv

Thryv ~ small business software more like an assistant

Reviewed 4 months ago

Great software - very professional staff and always willing to help. Thanks!

Pros

Using Thryv helps our company stay organized and do what sales needs to accomplished. CRM, calendar, sms texting, and website are a few of the areas we use. So much more.

Cons

There is a learning curve. Many aspects with Thryv using partnerstack etc. Once you learn, very easy!

Vendor response

Hi Leslie, thank you so much for your review. We are so excited to hear that Thryv is helping you stay more organized and able to communicate easier with your customer. If you ever need assistance, please call our Free 24-Hour Thryv Service line at 844-998-4798. - Gabe

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Thryv logo

Thryv

THRYV Software

Reviewed 2 months ago

It a great platform and receive professional support from business advisor when requested.

Pros

Create post ads and schedule post frequently to get visibility to user on social media platforms.

Cons

No Cons concerning software at this time to mention.

Vendor response

Hi Sylvania, thank you for your review and for choosing Thryv. We are so excited to help your social media presence grow and if you ever need assistance, please call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Thryv logo

Thryv

How to use Thryv

Reviewed 4 years ago

My sales rep is awesome, my team rep is amazing.

Pros

I'm learning more every day. Customer support is absolutely perfect. They are there for you whenever you have a question.

Cons

Its taking me dome time to learn the software

Vendor response

Hello Rob, Customer care and support are paramount to us here at Thryv. To hear that we're meeting that high standard makes us very proud. Thank you for choosing, Thryv! - Ed

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Thryv logo

Thryv

Truly helpful product AND service

Reviewed a year ago

I'm grateful for the ease of use and the service that Thryv offers.

Pros

Integrating this software with our business was easy and fast. The training & support that came along with the software was incredible helpful as well.

Cons

I find that the software has more capabilities than we currently need, which isn't necessarily a con... I look forward to being able to implement additional changes that will enable us to fully use the software.

Vendor response

Hi Emily, thank you for this great review. We are excited to hear that you were able to integrate Thryv easily with your day-to-day. We always suggest to our users to learn and become an expert on the important features first. Then, start tackling the rest. Remember, your software will always be there and so will we. When you need assistance or a refresher, please call our Free 24-Hour Thryv Support line at 844-998-4798. Our team is available and ready to assist. - Gabe

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Thryv logo

Thryv

did not get much for my money

Reviewed 3 years ago

very unsatisfactory lots of promises, few results, I would not recommend them,

Pros

software program with Leeds was not fixed

Cons

The Leeds never worked right after explaining my dilemma to my Business Adviser my calls/emails never returned neither her supervisor' It took me 2 weeks to realize I was ripped off, the lesson in life never believe promises

Vendor response

Hi Steven, The satisfaction of our clients is of the utmost importance to us here at, Thryv. I can assure you that we take matters of this nature very seriously. We'll be reaching out to you as soon as possible to address the concerns outlined in your review. Thank you, Ed

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Thryv logo

Thryv

They will lie to you!

Reviewed 3 years ago

Beware Thryv! They will lie to you and rip you off! Don't do business with them! They told me that the advertising budget was adjustable after three months but then when I tried to adjust it after three months they wouldn't let me.

Pros

I don't like anything about the software

Cons

The leads are terrible and the customers that we get from the leads spend very little money

Vendor response

Hi Toby, Client satisfaction means the world to us, so it's definitely a concern when we hear that a client is not happy with the results of the software. We'll be reaching out to you as soon as possible to discuss your concerns and addressing in detail. Thank you, Ed

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Thryv

Terrible platform. Do not use

Reviewed 2 months ago

It's terrible. There are better platforms out there for a fraction of the price of this software. I hate it and feel the company is extremely underhanded. there's a reason they lock you into a 6-month contract--because the platform sucks and they know after two months people will cancel.

Pros

I don't like anything about the software

Cons

The software was so complicated to use it took three on-boarding calls to get familiar with it. By the time I realized it wasn't for me I was passed the 3-day trial window and was locked into a 6-month contract.

Vendor response

Hi Rafer, we are sorry to hear about your experience with Thryv. If you could, can you send an email to gabriel.vasquez@thryv.com? I can send this information to our Executive Claims team for further assistance. - Gabe

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Thryv

Great Software

Reviewed 3 years ago

It's been overall very good

Pros

To be able to communicate with our church members upcoming events

Cons

Sometimes the software freezes and doesn't send campaigns right away

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thryv

Great Product Great Support

Reviewed a year ago

enrollment for our school and engagement for our families

Pros

I liked the integration of the system with all of our functions Additionally, the support from our teams at Thryv has been phenomenal Love this product and this group!!!!

Cons

I am pleased with the software cannot think of anything

Vendor response

Hi Maher, we are glad to hear that Thryv was easy to integrate and makes your day-to-day run smoother. As you know, anytime you need assistance, feel free to call our 24-Hour Thryv Support line at 844-998-4798. - Gabe

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thryv

Great Product

Reviewed 4 years ago

Keeping a connection with my clients, and having them organized so I'm able to reach different groups of clients.

Pros

I'm able to keep track of all of my clients, in different categories and group. I can access them and except payments right from the crm.

Cons

There was nothing I did not like about the software.

Vendor response

Hi - Thank you for choosing Thryv! We appreciate you taking the time out to share your experience! - Ed

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thryv

Thryv for small businesses

Reviewed 4 years ago

So far so good been using for a month. Getting familiar with the software.

Pros

The ease of use. The ability to post on social media and schedule the postings.

Cons

Did not have long enough to least like anything.

Vendor response

George - Awesome feedback and thank you for choosing Thryv! We're here if you have any question or need assistance with the platform. - DexYP

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thryv

Making Life Easier

Reviewed 2 years ago

Overall, I still believe this software will be of great benefit to my business.

Pros

I appreciate that I can have everything in one location. Contacts, email, calendar, etc. So nice to be able to track things better.

Cons

The email marketing feature needs to be updated so that you can use it as a newsletter. You should be able to load more than one video or link. In addition, when someone first begins using this feature, it can be very frustrating when a few bounce backs shuts you down and you have to contact administration to get the feature reactivated.

Vendor response

Hey Starr! Thanks for an insightful review. I'm glad to hear you're enjoying the benefits of Thryv! While we're constantly working to improve our product, we love to hear our client's thoughts on the features they use. You can always call our On Demand team at 844-998-4798 for questions, feedback and comments on our software and its features! -Chandlor

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thryv

Very good customer Service

Reviewed 4 years ago

the customer service is wonderful

Pros

I am able to navigate it wonderful, I can get all my work done in one place

Cons

it's fine for me, I am at ease with their software

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thryv

Highly Recommend-- Thryv is Incredible!

Reviewed 3 years ago

This software allows me to reach potential customers and current customers immediately with offers and specials. The Rep is always available whenever I need anything.. I am a customer for life!

Pros

I love the text blasts and campaigns and tracking so I can see who is clicking on my offers. I see an immediate increase in business after each blast. The Rep helped put together a digital business card that links to my icecream site, Facebook, and Google. All my listings are correct --before thryv my business name was showing as the old owner's business... can not say enough about thryv !!

Cons

Nothing --the software is perfect for my needs and priced great.