HITRUST Assessment XChange Features

HITRUST Assessment XChange

Risk management tool for maintaining compliance information

4.83/5 (6 reviews)

HITRUST Assessment XChange Feature Summary

  • Alerts/Notifications
  • Corrective and Preventive Actions (CAPA)
  • IT Risk Management
  • Reputational Risk Management
  • Response Management
  • Risk Reporting
  • Risk Scoring

Competitor Feature Comparison

API
Alerts / Escalation
Assessment Management
Auditing
Automatic Notifications
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Communication Management
Compliance Management
Configurable Workflow
Data Extraction
Data Format Management
Data Import
Data Import/Export
Data Storage Management
Data Synchronization
Data Visualization
Engagement Analytics
Exceptions Management
Predictive Analytics
Risk Alerts
Risk Analytics
Risk Assessment
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Visit WebsiteCompare App
API
Alerts / Escalation
Assessment Management
Auditing
Automatic Notifications
Collaboration Tools
Collaborative Review
Communication Management
Compliance Management
Configurable Workflow
Data Extraction
Data Format Management
Data Import
Data Import/Export
Data Storage Management
Data Synchronization
Data Visualization
Engagement Analytics
Exceptions Management
Predictive Analytics
Risk Alerts
Risk Analytics
Risk Assessment
Search Functionality
Supply Chain Collaboration
Third Party Integration
Workflow Management
Visit WebsiteCompare App
API
Alerts / Escalation
Assessment Management
Auditing
Automatic Notifications
Collaboration Tools
Collaborative Review
Communication Management
Compliance Management
Configurable Workflow
Data Extraction
Data Format Management
Data Import
Data Import/Export
Data Storage Management
Data Synchronization
Data Visualization
Engagement Analytics
Exceptions Management
Predictive Analytics
Risk Alerts
Risk Analytics
Risk Assessment
Search Functionality
Supply Chain Collaboration
Third Party Integration
Workflow Management
Visit WebsiteCompare App

HITRUST Assessment XChange Feature Reviews

6 reviewers had the following to say about HITRUST Assessment XChange's features:

Brian Cayer

Wellforce Review

2020-11-25

Using HAX has allowed us to enhance our Third Party Risk Management program without the need to add additional staff, since HITRUST is managing the vendor assessment process for us.

Pros

Vendors may already exist on the XChange which minimizes the assessment time.

Cons

The reporting features are still in development, but API's can be used to integrate with GRC tools to support individual reporting needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from HITRUST Assessment Exchange


Brian, we are pleased to hear the XChange has helped you enhance your Third-Party Risk Management program in an efficient manner. We want to thank you and your team for being early adopters of the XChange and helping guide the product development.

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Michael Beamon

Cone Health

2021-01-29

The product is effective in managing our vendor management program.

Pros

Plus the ability to export the Rapid results so they are actionable.

Cons

I would like to see more executive level reporting and more ability to create ad hoc reporting.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from HITRUST Assessment Exchange


Michael, we appreciate your review. Based on valuable input from customers like you, our team has recently deployed an enhanced reporting module. We are working on further innovation with new data visualization and more customized ad hoc capabilities.

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Willie Hight

Efficient and simplistic

2020-11-25

Pros

A condensed effective questionnaire that gives assurance of the vendors security program.

Cons

Inability to export full report for record keeping purpose.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from HITRUST Assessment Exchange


Willie, we appreciate your positive review! Thank you for your helpful feedback regarding the ability to export full reports for record-keeping purposes. This request has been passed on to our product development team.

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Derek Costa

Shields feedback

2020-11-25

Great service for us, and ability to leap frog forward to build our vendor management program.

Pros

Great tool with simple portal capability that is easy to use.

Cons

We really woul like to see the ability to download the IRQ and HAX for a vendor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from HITRUST Assessment Exchange


Derek, thank you for your review! We are glad to hear the XChange has helped you leapfrog forward in building your vendor management program. Thank you for the helpful feedback regarding the ability to download reports. The XChange currently allows the download of IRQ results, and we will pass on your request for a report download capability to our product development team.

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Victor Salazar

A great solution to assist in our third-party risk management security assessments!

2020-11-24

Great experience, the staff and support are awesome and have had no issues with the overall program.

Pros

The ease of use is wonderful, easy to navigate console, and great overall workflow process.

Cons

Allow offline downloads for questionnaires would be a good feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from HITRUST Assessment Exchange


Victor, it's great to hear you are pleased with your experience with the XChange. We appreciate your positive review and helpful feedback regarding the offline downloads for questionnaires. The full results of the IRQ and the Gaps and Not Applicable sections of the Rapid Assessment are currently available for download. We have passed on the request for additional report download functionality to our product development team.

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Chris Becker

TPRM Done Correctly and Inexpensively

2020-11-24

TPRM is a full time job when performed properly.

Pros

We KNOW our TPRM partner is familiar with our compliance framework.

Cons

The portal is still maturing, but that can also be a strength because we are helping to polish the final product and get enhancements fairly quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from HITRUST Assessment Exchange


Chris, it is great to hear the XChange is helping with your third-party risk management efforts! We appreciate you and your team's contributions to the product innovation efforts. Thank you for the positive review!

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