HoneyBook vs Fattmerchant Comparison

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Overview

HoneyBook is a client management tool designed for small business owners and freelancers to help manage and process payments,...

Fattmerchant is a subscription-based payment platform offering unlimited credit card processing at direct cost, giving industries...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$40.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$99.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

261

22

5

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.8

(18)

5

4

3

2

1

16

1

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I LOVE how user-friendly it is. Customer service is AMAZING, I've had two different representatives reach out to me and make sure I was comfortable using the software (Thanks Mak and Lily!).
I love how you put what you need and the vendors reaches out to me with their quotes and availabilities. It makes comparing quotes easy and payment function is also built in so it feels secure.
Having a solid on-boarding process is crucial, and having HoneyBook helped me up my game SO much. I love, love, love how confident I feel in my processes, especially my on-boarding process.

Pros

The platform is intuitive and easy to use. The help is always there if you have a question and they are always pleasant to deal with.
I have had an overall great experience with fattmerchant. Great customer and a great product.
Customer service is excellent. Every time I have need help in any way they are very accommodating.

Cons

My only complaint, which is more of a personal preference than a complaint, is that the invoice templates are a bit difficult to figure out when you begin using them.
After a disagreement about drapery our wedding planner quit and refused to return our money and deleted all information off honeybook immediately.
Very confusing switching over. I have been running my client management for over 4 years on my own.

Cons

We were using SAGE before switching to Fattmerchant. I was concerned that the transition would be difficult.
I wouldn't even need to be able to see the entire number, but if it could just collect it to be charged in the future.
Right now the only way I have to collect a card number is either have the customer pay the first invoice, or have them call me and collect it over the phone, which I don't like.
  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last review10 months ago

Key features

  • Total features29
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Automatic Notifications
  • Barcode Scanning
  • Billing & Invoicing
  • Calendar Management
  • Catalog Management
  • Client Management
  • Contact Database
  • Contract Management
  • Credit Card Processing
  • Customer Database
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Visualization
  • Deadline Management
  • Digital Signature
  • Discount Management
  • Document Templates
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Follow-up Scheduling
  • Heatmap
  • Inventory Tracking
  • Invoice Management
  • Meeting Management
  • Mobile Integration
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • PCI DSS Compliance
  • POS
  • POS Integration
  • Pipeline Management
  • Project Management
  • Project Planning
  • Proposal Generation
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Receipt Management
  • Receiving
  • Records Management
  • Recurring Billing
  • Sales Reporting
  • Secure Data Storage
  • Shopping Cart
  • Status Tracking
  • Summary Reports
  • Task Management
  • Task Planning
  • Third Party Integration
  • To-Do List
  • Transaction History
  • Transaction Monitoring
  • Visual Analytics
  • Workflow Management
  • eCommerce Integration
  • Total features35
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Automatic Notifications
  • Barcode Scanning
  • Billing & Invoicing
  • Calendar Management
  • Catalog Management
  • Client Management
  • Contact Database
  • Contract Management
  • Credit Card Processing
  • Customer Database
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Visualization
  • Deadline Management
  • Digital Signature
  • Discount Management
  • Document Templates
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Follow-up Scheduling
  • Heatmap
  • Inventory Tracking
  • Invoice Management
  • Meeting Management
  • Mobile Integration
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • PCI DSS Compliance
  • POS
  • POS Integration
  • Pipeline Management
  • Project Management
  • Project Planning
  • Proposal Generation
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Receipt Management
  • Receiving
  • Records Management
  • Recurring Billing
  • Sales Reporting
  • Secure Data Storage
  • Shopping Cart
  • Status Tracking
  • Summary Reports
  • Task Management
  • Task Planning
  • Third Party Integration
  • To-Do List
  • Transaction History
  • Transaction Monitoring
  • Visual Analytics
  • Workflow Management
  • eCommerce Integration

Integrations

  • Total integrations78
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations7
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

HoneyBook vs. Fattmerchant

See how HoneyBook and Fattmerchant stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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