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HoneyBook Logo
HoneyBook

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Client management for freelancers & SMBs

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(159)

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HoneyBook Features

Features Summary

Functionality

4.6

/5

610

Total features

142

44 categories

HoneyBook features

ACH Payment Processing
API
Access Controls/Permissions
Accounting Integration
Accounts Payable
Accounts Receivable
Activity Dashboard
Activity Tracking

Common features of Coaching software

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Management

Price starts from

19

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.6

/5

610

Price starts from

19

Per month

visit website

Total Features

142

Unique features

  • Social Media Integration

  • For Startups

  • Templates

  • Work Order Creation

Functionality

4.4

/5

20.2K

Price starts from

199

Per month

learn more

Total Features

215

Features in Common

54

Unique features

  • Takeoff

  • Product Identification

  • Fixed Asset Management

  • Overrun Reporting

Functionality

4.5

/5

2.8K

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

100

Features in Common

37

Unique features

  • Tips Management

  • Inventory Management

  • Returns Management

  • Sales Reports

Common HoneyBook comparisons

Reviewers who mentioned features said:

KK
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Kathryn K.

Events Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Tries to do a lot of things, but none of them are done very well

Reviewed 3 years ago

I felt like the app looked great and had great potential, but the clunky UI design left me frustrated. We had been using it for almost a year and still felt that something just wasn't clicking. We ended up moving away from Honeybook and chose another program that was more specific to our industry.

Pros

The look and feel of the app is very clean, love the ability to add images and customize the look and feel of contracts, flyers, brochures and more. Adding a custom form field to our website was easy to do. Automation feature seems nice, but we didn't really use it.

Cons

In contracts the most frustrating thing is that you can only add line items at the very bottom of the invoice. That means if you have a very long invoice and want to add a line to the top of the page, you have to add a line at the bottom and drag it all the way up to the top ( which is extremely tedious ). It wastes so much time that it made me wonder if we wasted more time trying to use this clunky app than just doing things the way we were used to in excel!

SS
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Steve S.

Photography, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The sweetest solution for photographers

Reviewed 2 years ago

Honeybook continues to be a game-changer for our photography business. It has been an integral part of our daily workflow for years now. This year they added calendar and booking functionality.

Pros

Love the customer service. Whenever I need help they are always right there. We use HB for every booking. As soon as a lead goes active, we start a new project and manage everything from communication to proposal to contact to invoicing with HB.

Cons

There could maybe be more freedom to customize but really it's just an advanced issue. First world problems.

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Jaime S.

Accounting, 1-10 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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If you would like to be charged for a questionable product use HoneyBook

Reviewed 4 months ago
Pros

If I could think of a pro I would add it. If you are looking to be overcharged and never refunded use this software.

Cons

No customer service. When they charge incorrectly you cannot reach them to get it corrected. Product was not impressive to start to have to deal with this billing issue.

Vendor response

Hey there! We're so sorry to hear about your frustrating experience so far with HoneyBook. Our customer support team is actually available to all members via email and via live chat from directly inside of your account. They are also online and available to you 7 days a week to assist with any questions or issues. HoneyBook also offers three tiers of membership so that you can find what works best...

SF
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Stephanie F.

Photography, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My favorite CRM ever

Reviewed 3 years ago

I've loved every minute! Even with the few things that I think could be improved on, I think their team is doing an amazing job!

Pros

The best part about HoneyBook is that I'm able to fully customize everything to match my brand's visuals. Everything about this CRM is easy to use. The support team is always incredible if you need help - they're seriously the best around. The community around HB is also amazing. I love how easy it is to go from an inquiry to a booked project with my automated workflows! The newer client portal feature is always a client favorite, too!

Cons

I would love to see a more flexible method for viewing pipelines and tasks. I prefer to view a Kanban-type of pipeline/workflow and tasks. I'd like to be able to click on a workflow and see how many clients/projects I have under it. I also don't like that I can't charge for certain appointment types. I would love to use the scheduling feature for booking mini sessions or other items that I would charge for outside of weddings/brand sessions. It would also be great if certain appointment types could work as lead capture forms (i.e.: when an appointment is booked, a new inquiry is created). For financial tracking, it would be nice to be able to create a recurring expense.

AR
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Verified reviewer

Professional Training & Coaching, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great All-In-One Tool

Reviewed 5 years ago

I love it. It's improved my clients' experiences working with me and helped me automate several processes of my business. It's been one of the best decisions I've made for my business.

Pros

HoneyBook has all the features I needed: invoicing, creating contracts and proposals, digital signing for clients, time tracking, etc. But it also has everything I wanted on top of those: automated workflows, email templates, digital brochures for prospects to click and choose, a pipeline to track everyone from inquiry to signed contract to deposit paid. Each tool is beautifully designed, and I get positive feedback from clients about how seamless the experience is on their end.

Cons

Most of the templates seem designed with photographers in mind. As a graphic designer, marketing consultant, and business coach, I have to adapt everything pretty heavily. However, HoneyBook provides an awesome foundation to start with and tons of flexibility.

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Victoria N.

Marketing and Advertising, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One stop project management

Reviewed 2 years ago

It's been pretty great for me. I'm runing a freelance business with just myself and it provides all the tools I need to give my clients options on my services and get them booked.

Pros

Honeybook is easy to use, customizable and easy for my clients to use as well. I like the projet portals so everything is there for my clients, emails go directly to them. Invoicing is easy and provides my clients with a clear concise copy for their records.

Cons

Sometimes editing things for a client when they don't like it is more difficult such as payment dates or legal terms if you include the contract with the invoice in the proposal template.

AG
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Abigail G.

Photography, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HoneyBook is amazing!

Reviewed 5 years ago

It’s been great!! Any time I’ve had an issue it’s been resolved quickly. I do find that asking a question in the group & getting a personal email is rather annoying. I specifically ask in Facebook for a reason - so when I get an email I usually don’t see it right away whereas I’m looking for a notification or other users experiences.

Pros

User friendly for both myself and my clients, ease of set up (love that they do most of the upload work & it’s easily changeable!), the community it’s created, & the “opportunities” section.

Cons

1. I wish there was more internal automation, like the workflow applied just sent out the emails and not prompted me to act. 2. While “linked” with Calendly, it’s not linked in the correct way. I wish when someone signed up for a slot in Calendly, it could generate an automatic proposal that I could look over before sending, or sent automatically. When adding my “Calendly link” to a honeybook email, the link always fails. I don’t use Calendly enough to have this be a major issue, just a nuisance. 3. More flexibility in personal branding & branding the contact form. I don’t currently use the form on my site because of this.

Vendor response

Thank you for being a member Abigail! I know you will be excited about some upcoming functionality we'll be releasing in early 2020! I'll be sure to share your feedback with the product team.

MB
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Monica B.

Photography, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I LOVE IT

Reviewed 3 years ago

The invoices are my favorite. I love being to bill clients through HB and not have to use a different program to do that. I get to keep EVERYTHING in one spot which actually saves me money. I don’t need a separate software for bookkeeping, calendars, workflow, etc. It’s ALL here. In one place. I’m obsessed. I can’t imagine not having HB.

Pros

Very user friendly, they offer so much! I love being able to track my expenses and schedule clients. I love the workflow feature, it’s so helpful. I REALLY love the fact that clients can pay you through the HB invoice. That’s probably the best part. Its awesome that they added a COVID-19 tool kit that shows you which clients are most likely to be affected. And then they have email templates that are COVID related. So many resources are provided, it’s like they actually care about us 🥺 💕 haha. Highly recommend

Cons

The only thing that’s a little slow is the payment actually getting to my bank account. I’m not even sure if HB has anything to do with the time it takes, but I do wish it didn’t take 2 days to finally show up in my account. I wish there was an option to “instantly” transfer the funds for like a 1% fee. Like Venmo! That way if someone needs the money ASAP, they can instantly get it OR they can choose to wait the 1-2 business days to get the full payment. That would AMAZING

KJ
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Kaycee J.

Graphic Design, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Honeybook is a game-changer for Service Oriented Small-Businesses

Reviewed 2 years ago

The biggest problem that I've struggled with since launching my business is obtaining payment in a timely fashion. Honeybook totally fixed that problem for me. I don't have to give a laundry-list of payment methods or pay for additional payment services, wait around for physical checks, or process e-checks. My customers just plop in their card information and then it hits my bank account. SO. NICE.

Pros

Honeybook took my booking process to a massively higher level of success. My contracts are all signed, and invoices are paid before I even start designing. I walk my customers through the process and we discuss TAT and rates, next steps, and then I kick them over the Proposal with the same details we discussed during the sale. With other software I've struggled to receive timely payments, or contract signatures. Not anymore!

Cons

The contract templates are pretty limited to social media management and marketing ops. I think that every business needs their own contracts, period, but it would be nice to have a better starting place for other service providers. Additionally, the emails that Honeybook kicks out for proposals, payments, contracts and the like have reportedly found their way to many of my customer's spam box. I just warn them ahead of time, but it's not super reassuring to some more leery customers.

DO
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Dan O.

Photography, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Studio Management Software for Photographers

Reviewed 2 years ago

I am still relatively new to HoneyBook, but the customer service is top-notch. There is a lot of support, esp. in the set up of your business on their platform. They offer lots of help at every level. There are also weekly webinars to help users at any level, that save time for Q&A.

Pros

Being able to integrate this program/system with the other parts of my business is great. HoneyBook allows me to integrate a booking calendar into my website and to integrate financial software.

Cons

The learning curve is a little higher than other applications, but I think it is because it is so unique in its mission - to help organize multiple parts of a photography business.

CM
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Corbin M.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Can’t do business without it!

Reviewed 4 years ago

It’s streamlined, helpful beyond what I can write here. I would absolutely recommend it to anyone with a small business with multiple clients.

Pros

The workflow feature helps me keep track of everything from inquiries down to executing the final details before the event. It’s easy to use and customer service is quick and helpful when I do get stuck!

Cons

I wish the deposits and payments made were a little clearer on my end so I don’t have the check the bank and HoneyBook at the same time to cross reference. That being said, I JUST started using the payment feature and it could be that I’m just not used to it yet.

NG
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Natasha G.

Consumer Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Natasha Rae Artistry Review

Reviewed 2 years ago

Very user friendly

Pros

Streamlines workflow, templates are either already perfectly set up, or if not, so easy to make changes.

Cons

Con mentioned in previous question when asked how can you improve

BD
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Barbara D.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Honeybook is the best!

Reviewed 5 years ago

Before Honeybook, we were having issues with past due account and staying on top of them. With Honeybook-that issue has gone away. Our customers are thrilled with the reminders and the ability to pay online. Before Honeybook we either had to have couples come back to the venue to book or would mail out the contracts delaying bookings by up to 2 weeks. Now we can send out everything and have our...

Pros

The ability to work from anywhere at any time is one of the best features. I can access all the information for our clients from home and answer any questions. Since leads go directly to this program, all emails are attached to each project so you have a record of everything you said. The Library stores all our documents and handouts. I love the report section--last month the owner was starting a project to see what months was our best months for bookings. He said he was going to have to dig through Quickbooks for the information. I pointed out that the information was already in the Honeybooks!

Cons

The only thing have to say that is bad about this program is when there is an update of change. Opening up the program to do something and finding that things have changed with no notice is frustrating.

AL
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Alicia L.

Luxury Goods & Jewelry, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An All in One Platform for Automatic Workflows

Reviewed a year ago

This is one of the best automatic workflow systems I have used. Perfect for maintaining contracts and setting up auto-billing. I love that it reminds you when you have new leads so that you remember to follow up. This is perfect for running my business.

Pros

This is a great tool for sending invoices, signing contracts, booking and scheduling appointments, tracking inquiries, managing projects, accepting payments, and sending forms. It is incredibly easy and fast to set up and use, this is a really powerful tool.

Cons

I have no complaints except that the proof reading capability could be enhanced in the platform and/or translation options available.

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Mohamed A.

Internet, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I am very satisfied about HoneyBook because it has helped me to grow my online business.

Reviewed a year ago

Overall I am very satisfied about HoneyBook's interface and client management system.

Pros

HoneyBook is an excellent business partner for client management, thank you very much !

Cons

So far i am very satisfied about all the feature from HoneyBook. Thank you !

JH
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Jennie H.

Entertainment, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Honeybook Is Amazing!

Reviewed 4 years ago

I no longer have to keep paper copies of contracts or invoices. Honeybook reminds me of who needs to pay, who has paid, who I have to follow up with. I can save email templates which saves me so much time. Overall, I can do business more effectively in less time! That's huge for me.

Pros

That everything is at my fingertips no matter where I am. I also like that I can track a clients contract, contact info, entire email exchange, invoicing at once. I like the reports and data that I can access easily. I like the ease of seeing the pipeline and where I'm at with my bookings. I like the daily reminders to follow up on my clients.

Cons

I would like the ability to look up a clients files by date - the calendar only shows bookings that have a retainer paid. I'd like to search by date and find prospectives. I'd like to search by category - for instance school dances versus weddings versus company parties. And, I'd like to see reports of how many of each type of gig we do each year.

AG
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Anna G.

Events Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I couldn’t run my business without it

Reviewed 5 years ago

I’ve never had any issues. I tell all of my wedding vendors friends about how much I love it! I’ve had one sign up through my code so far and I made $200!

Pros

I love the pre made templates, it makes answering emails and creating files for my clients extremely easy and cuts my time down. Before using HoneyBook, I was going crazy managing all my weddings and searching for certain correspondence from a certain bride, I was sometimes mixing up dates and losing certain files all together. I love being able to pull up my bride’s file and having all of our correspondence in one place, along with all of my files for them.

Cons

I wish there were more options for the pre made templates, that we can title and choose from. For now, I can only make the one follow up email. There are others that I would like to make. Also, I wish I could change the body of the email and it would save it to how I would like to word it. For now, I have to change some wording around every time I send out files to my potential clients. I also really would like to be able to make a timeline through HoneyBook. For now I have to create it in another space and email it separately to my client. It would be nice to have it all under the same file, especially with handling so many brides and weddings.

TB
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Tracy B.

Hospital & Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Traumatized: 2 Years of Headaches then back Square 1

Reviewed a year ago

Traumatizing. They’ve got the right idea but not a single clue about operating a business. In the end, the lesson learned in my own business is to stop paying for headaches sooner rather than later.

Pros

Customizing the aesthetics of Client facing files was the reason we used it and the time invested in getting those things created, was why we stuck with it far longer than we should have. Regret every penny and every hour spent on this software, ultimately they “updated” their format (again) and we had to start all over - at our expense and time investment. They lost every payment dispute, dispute our never having lost one when we could handle them: our contracts are iron clad. You’re not given the choice to handle dispute: they must do it - they charge you for it too!

Cons

Customer service is pass-the-buck and no phone number and call backs hours to days later…don’t bother calling on a Friday afternoon, and if u do biz on weekends - too bad for you. Extremely slow to create something, it freezes, slow to upload assets, not intuitive to use whatsoever, help docs are vague. I once begged them to add non-gmail email and they told me their software was “not sophisticated” enough for me.

DB
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Deborah B.

Events Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This Product is a Must.

Reviewed 3 years ago

This software organizes our contracts, our proposals, our payments and essentially preps all our accounting in such a quick easy way. Our business became so much easier. We don't have to sit over paperwork for hours and that gives us time to give it our clients...which in turn gives us more clients. Our clients have never had to ask how to pay through the software because it is easy. The system even sends out payment reminders to our clients so we don't have to...which is definitely a major plus. I have already recommended HoneyBook to several other businesses who were struggling with all the paperwork and payments for their companies. This software makes that much of a difference.

Pros

The complete set up of contracts, invoices and legal portions was so quick and easy. Now we don't have to struggle with creating new proposals with each client. The auto population of products previously used is a huge time saver and makes it really easy for new employees to get the right price with the right product.

Cons

The only thing I would like to see, and truly, I haven't asked, so it may even be there already; the monthly report of income shows the total of all contracts that came in during the month. We only collect a deposit from each. We would like to see the income report reflect just the deposit total of the month for our accounting purposes.

JK
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Jennifer K.

Photography, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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HoneyBook is the right CRM for you!

Reviewed 3 years ago

I love HoneyBook. I have looked at switching just because I’m interested in seeing what else is available & how they compare, but I think my loyalty & the overall satisfaction with HoneyBook will keep me here!

Pros

HoneyBook just overall has so many great features that will help you run & maintain your business every day. During the onset of Covid & with so many of us experiencing cancellations & such, they were the only CRM I knew of that rolled out any help with legal documents to help you convey the right words to your clients to not only help you stay level headed & in charge of your business, but also helped...

Cons

The only things I wish that HoneyBook would improve on the most would be trying different variations with the project pipeline, with adding more availability or being able to choose between pipelines for different project types, & working out some kinks with the scheduling system between what we intend for clients to see in availability & what they actually see; & for the client to be able to go in & change their selection of date & time immediately afterwards & up to half an hour later.

AP
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Alyssa P.

Design, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Using HoneyBook is like having a personal sales assistant helping me run my business 24/7

Reviewed 4 years ago

Wow, just keeping everything in one place for my business and the way HoneyBook automatically saves everything that I've been working on has been absolutely transformational. I feel like HoneyBook is 5-10 apps all in one. I also like your customer support and the overall vibe of your company that I get from using your product. I feel like you truly care about your customers :) Also, I'm currently on the $1 per month plan for 6 months. Keep offering that, because that is what made me commit to HoneyBook! Also, your pre-written proposal legal contract is AMAZING! So professional and easy to customize.

Pros

Honeybook is incredibly intuitive and easy to use. Luckily, I started using it when I began my business, so I didn't need to transfer any existing CRM or sales data over. When I was onboarding, HoneyBook's support staff loaded in a bunch of pre-designed templates specific to my industry. They also took images I sent them of my products and prices and turned them into usable sales proposals. That alone has saved me WEEKS of time that I would have had to spend learning how to use HoneyBook and manually inputting my content.

Cons

The time tracker does not function to the extent that I need it to. I currently use Time Doctor to track my time, but it would be nice if I could keep everything in HoneyBook. Also, I oftentimes don't see my reminders for following up with "tasks" for clients in my projects pipeline. If there's a way to have those notifications automatically sync with my personal google calendar and send me an email...

SG
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Shelbye G.

Entertainment, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The easiest way to get paid fast!

Reviewed 4 years ago

My overall experience has been very pleasant! The customer service is always very helpful and the little frustrations of working with a start up or nothing compared to the benefit that it’s given our business in the past two years!

Pros

1.Template building for sure. Not having to hand customize every single contract has saved so much time. 2. The fact that, in the wedding industry, it is heavily female dominant.... which means a lot of us are moms.... which means that this app allowed me to take care of critical work while on my phone. THAT is a lifesaver with kiddos. If you know you know! 3. The time between sending a proposal and getting paid (depending on how ready to book a client was) was minutes at most. I’d get live feedback when they opened the file, signed the contract, and made a payment. I never had to guess. 4. Customer service was great!!! They actively ask for feedback from their customers and even go granular with their questions so they can consider the nuances of each client’s industry!

Cons

1. The email communication side of the app is very hit or miss. Where they soar with sending files and making payments a BREEZE, the ability to create a streamlined, semi-automated Follow-up process for leads that come in is sorely lacking. Even if HoneyBook never intends to be the best at that portion of sales, I feel it is a simple task to add a feature that makes it easy to add tags to leads so that you can export those contacts to a service that DOES soar in email communication and lead nurturing. 2. There is still a lot of room for more organization in the communication process from sales to project completion.

CS
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Cori S.

Photography, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best CRM Software EVER!!!

Reviewed 4 years ago

I am keeping my workflow seamless. I am not falling behind with not knowing what i have and havent done. I get notifications in my app on my phone to keep me up to date when i am not at a desk. Saving templates keeps me from having to re-do contracts and brochures to send to clients. And honestly the BIGGEST thing is it keeps me on top of clients and either closing things out if they arent interested, booking them if they just forgot to get back to me, or making sure they are seeing things.

Pros

I love how seamless and easy to use it is. It may be a transition at first but once you get changed over you will NEVER go back. The workflow is so easy to use and very customizable. Other softwares i've tested are not even comparable to how simple honeybook is to use.

Cons

The only thing i wish were better is the calendar system. It would be nice to be able to block dates out on the calendar to avoid booking, like if you had planned a vacation. I also with it would sync directly to ical. I hate having to make it use google becuase if google runs out of space it doesnt tell me and then i have a calendar issue.

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Christina S.

Legal Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best Client Management Resource-- goes beyond normal software

Reviewed 5 years ago

Before I used HoneyBook, I had tried several other client management platforms. All of them were clunky, and often I'd have to hunt around for things in the interest of the app developer's attention to folders and organization. What a mess! I'm so glad I switched to HoneyBook. They've consistently made product improvements and seem to really care about their customers. It gets easier and more fun to use every day, with just enough features to accomplish what I need without overwhelming me. I highly suggest this to anyone who is managing multiple clients, especially if you have client projects that tend to go dormant for awhile then pick back up.

Pros

I love how easy it is to use, and how amenable the HB team is to updating the software if you have a feature request or complaint. It provides very visual, easy user prompts that allow me to easily accomplish what I need in a fraction of the time of other software apps I've tried.

Cons

It's annoying that I can't delete the default emails that came with my account to replace them with my own workflow, so myself or a team member doesn't get confused with their suggested emails vs. the ones I actually want to use.

Vendor response

Christina, thank you for you being a HoneyBook member! We are so happy to hear that HB allows you to manage your clients in a fraction of time of other systems! Our Product Team works hard to consistently meet and exceed our members expectations. Thank you for the feedback on the default email templates. I will share with our team. Incase you didn't know, you can edit the default templates text and format to meet your needs.

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Casey C.

Events Services, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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From Employee to Business Owner Honeybook has been by my Side

Reviewed 5 years ago

Overall, Honeybook saves us so much time and allows my business to be operated with only 2 full time employees. If I were to try and run this business on my own, without Honeybook, I would not be able to give my clients the attention to detail and quick response time they deserve.

Pros

There is a very small learning curve using Honeybook. When I convinced my previous employer to purchase Honeybook, I realized how very quick and easy it was to integrate into the company. Now, as a business owner, my employees can utilize Honeybook as well and our company can have full transparency on where we are at with each client.

Cons

I really wish that Batch Emailing had more options. We often need to send specific batch emails to our clients dependednt on which stage they are at on our timeline. Only having the options to hand select each client to send the batch emails to or to send them to our entire client list is an inefficient use of our time and thus we find no use for this tool that has so much potential to be so valuable to our business.