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HoneyBook Reviews - Page 2

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600 reviews

Recommended

MM
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Matteo M.

Textiles, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Un buon software CRM

Reviewed a year ago
Pros

Honeybook è una piattaforma di gestione del lavoro e della clientela progettata specificamente per creativi, liberi professionisti e imprenditori. Ho avuto l'opportunità di utilizzare questa piattaforma e devo dire che sono rimasto molto soddisfatto.Uno dei principali vantaggi di Honeybook è la sua interfaccia utente intuitiva e facile da usare. La piattaforma è molto ben organizzata e ti consente...

Cons

Purtroppo, anche se Honeybook ha molte funzionalità interessanti, devo esprimere alcune critiche sulla piattaforma.Innanzitutto, il prezzo di Honeybook è piuttosto elevato rispetto ad altre soluzioni simili presenti sul mercato. Questo potrebbe essere un problema per molti freelance e piccole imprese che hanno un budget limitato e che non possono permettersi di pagare costi elevati per la gestione...

Showing original review in Italian. See translation

TB
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Tracy B.

Hospital & Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Traumatized: 2 Years of Headaches then back Square 1

Reviewed a year ago

Traumatizing. They’ve got the right idea but not a single clue about operating a business. In the end, the lesson learned in my own business is to stop paying for headaches sooner rather than later.

Pros

Customizing the aesthetics of Client facing files was the reason we used it and the time invested in getting those things created, was why we stuck with it far longer than we should have. Regret every penny and every hour spent on this software, ultimately they “updated” their format (again) and we had to start all over - at our expense and time investment. They lost every payment dispute, dispute our never having lost one when we could handle them: our contracts are iron clad. You’re not given the choice to handle dispute: they must do it - they charge you for it too!

Cons

Customer service is pass-the-buck and no phone number and call backs hours to days later…don’t bother calling on a Friday afternoon, and if u do biz on weekends - too bad for you. Extremely slow to create something, it freezes, slow to upload assets, not intuitive to use whatsoever, help docs are vague. I once begged them to add non-gmail email and they told me their software was “not sophisticated” enough for me.