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HR Hero Logo

HR compliance—It's what we do best

HR Hero Reviews - Page 2

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58 reviews

Recommended

JH
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JoLynn H.

Human Resources, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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This is a must-have for HR

Reviewed 3 years ago
Pros

This product is very easy to use, and a critical resource for those of us in the HR field.

Cons

It is a but pricey for small businesses but the value is worth it.

Vendor response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through HR Hero.

JS
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Julie S.

Nonprofit Organization Management, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HR Hero

Reviewed 3 years ago

I'm most interested in news updates and training materials and forms. I have to go through a lot more steps to find what I need than before.

Pros

I used this software several years ago and loved it. So far, I liked how it was before, but that may be because I haven't figured it out yet.

Cons

I'm having trouble finding what I need. It was a lot easier to navigate before!

Vendor response

Thanks for taking the time to leave a review. We are constantly looking for ways to improve our product. We would love to speak with you further, please email us at marketing@blr.com, so we can set up a time to connect.

HH
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Heather H.

Nonprofit Organization Management, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Members get all they need in one location.

Reviewed 3 years ago

This product is amazing and truly helps our HR professionals stay on track.

Pros

Our members can get all the resources they need for Human Resources in one location.

Cons

The handbook development could be a little less cumbersome.

Vendor response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through HR Hero.

DL
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Dave L.

Financial Services, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Helpful Resource with Current Updates

Reviewed 3 years ago
Pros

Very helpful resource when needing to research an issue. Laws and regulations are all current and and accurate

Cons

Include Credited Webinars for HR & Payroll

Vendor response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through HR Hero.

RS
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Robin S.

Human Resources, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great resource for even experienced HR professionals

Reviewed 3 years ago

Typically to understand the individiual state laws.

Pros

I often use the feature designed to pull a report, by state, for laws within specific topics. Great resource and abilit to download into PDF and send along is terrific.

Cons

I would love to be able to pull the above mentioned reports into an excel file so I can manipulate it after download.

Vendor response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through HR Hero.

AC
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Aarin C.

Automotive, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Grand Canyon Auto Supply

Reviewed a year ago

I’m happy and will continue to use the product.

Pros

Meets all compliance…allows for easy updates. Also allows for ease of use with employees.

Cons

Not excited about the recurring cost just for yearly maintenance. You should have a cost for creating the product and another for maintaining the product. I am a small business and know many others and have recommended your product, all with the same response.

Vendor response

Hello Aarin, thank you for your response, it is highly valued. We will be sure to review the concerns you listed.

JK
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Jeannie K.

Nonprofit Organization Management, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We LOVE EHS Hero!

Reviewed a year ago

We have had an excellent experience using this program.

Pros

EHS Hero has made our jobs so much easier! We really enjoy and use the program for use in our compliance programs and other areas we have questions about and need more information.

Cons

There is nothing that we have not been happy with this program.

Vendor response

Hello Jeannie, thank you for your response, it is highly valued. We will be sure to review the concerns you listed.

NM
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Natalie M.

Human Resources, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Helpful~

Reviewed 3 years ago

Its the best. HR Hero allows me an easy ready and access to information.

Pros

Using HR Hero allows me the opportunity to provide the proper assistance to my clients by ensuring I am staying in compliance.

Cons

There is nothing that I do not like from HR Hero! Everything is wonderful!

Vendor response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through HR Hero.

RR
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Ron R.

Hospital & Health Care, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Overview

Reviewed a year ago

Very good, great resource.

Pros

Employment Law Newsletter and Ask an Expert

Cons

At this time, I do not have any concerns about this product.

Vendor response

Hello Ron, thank you for your response, it is highly valued.

ET
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Erin T.

Wholesale, 1,001-5,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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"First year user"

Reviewed 3 years ago
Pros

The ability to look up laws and make state guideane reports.

Cons

Login in shuts down often and I have to have it escalated to be able to log back in. Not a system that I can get departmental buy in to use. Not sure why, maybe not as user friendly as I thought. Job descriptions do not allow for the title we use

Vendor response

Hi Erin, Thanks for taking the time to leave a review. We are constantly looking for ways to improve our product. We would love to speak with you further, please email us at marketing@blr.com, so we can set up a time to connect.

MD
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Michelle D.

Banking, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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HR Hero Review

Reviewed 3 years ago

Mostly medium of the road

Pros

It gave some helpful information at times.

Cons

Many times there was a charge to find out information and I did not want my company to have to pay extra.

Vendor response

Thanks for taking the time to leave a review. We are constantly looking for ways to improve our product. We would love to speak with you further, please email us at marketing@blr.com, so we can set up a time to connect.

DS
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Dorothy S.

Utilities, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Just Use the Newsletter

Reviewed a year ago
Pros

So far we just use the newsletter portion

Cons

So far we just use the newsletter portion.

Vendor response

Hello Dorothy, thank you for your response, it is highly valued.

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Lauren F.

Pharmaceuticals, 1,001-5,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Job Description Assistance

Reviewed 3 years ago

We just started with HR Hero, so this was my first experience. Although it wasn't the greatest and was a little quirky, it still provided me with the outcome I was looking for so I'd use it again in the future for a similar need.

Pros

We were able to locate a job description that provided an excellent starting point for creating our own. There were a couple options that we were able to reference in order to compare which one would be most relevant to our search.

Cons

In order to do a search, you have to first create a search option, before you can actually perform your search. And although there were a couple options to choose from, there were not many in our search results. The job we were searching for was not out of the ordinary either, so I would have expected to find more results. And when we found one that was suitable, it was a little quirky in order to figure out how to download it.

Vendor response

Thanks for taking the time to leave a review. We are constantly looking for ways to improve our product. We would love to speak with you further, please email us at marketing@blr.com, so we can set up a time to connect.

EF
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Erika F.

Human Resources, 1,001-5,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HR Consultant perspective

Reviewed 3 years ago
Pros

The software is easy to navigate. It is also reliable.

Cons

I would like to see statistical information by industry such as turnover ratios. This is public information and I feel it could be added to the software.

Vendor response

Thanks for taking the time to leave a review. We appreciate your feedback and are pleased you are happy with the tools and service available through HR Hero.

AG
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April G.

Higher Education, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Handbook Builder

Reviewed 3 years ago

It was a good learning tool.

Pros

I used it for looking up various items and the handbook builder. The handbook builder was an excellent tool for compiling a handbook.

Cons

I am not aware of any issues with any of the products I used.

Vendor response

Hi April, Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through HR Hero.

KB
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Katherine B.

Renewables & Environment, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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New Comer

Reviewed a year ago

Presentation was very friendly and relateable

Pros

I really cannot give an honest answer to these questions before I am just starting to set up my account

Cons

Same as above. Not enough experience with product to comment

Vendor response

Hello Katherine, thank you for your response, it is highly valued. We hope your future experience with the product proves beneficial.

DM
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Deborah M.

Nonprofit Organization Management, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great information and easy to use!

Reviewed 3 years ago

It was particularly helpful during the pandemic with all the rapidly changing regulations. As a small firm it is not always easy to keep up in such an environment.

Pros

It's great to be able to narrow down research to information that deals with our state. I don't need to know about other states and this really helps. The wide variety of reference guides, forms and policies always give me a great jumping off point when writing new policies or revising old ones.

Cons

I can't think of anyting that I would like to add to the software.

Vendor response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through HR Hero.

MM
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Mandi M.

Human Resources, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great product

Reviewed 3 years ago
Pros

The information available is extremely helpful

Cons

There is nothing I don't like for find not useful about this software.

Vendor response

Hi Mandi, Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through HR Hero.

JG
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Janine G.

Machinery, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Resource for our HR Team

Reviewed 3 years ago
Pros

The program is easy to use for our HR team and helps solve questions that arise.

Cons

I can't think of any cons. The service is very user friendly.

Vendor response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through HR Hero.

AG
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Andrell G.

Human Resources, 1,001-5,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Review

Reviewed 3 years ago

Would love to learn how to access all of its products and services.

Pros

When I am able to find what I am looking fo it is very good information

Cons

It is not user friendly and I find it difficult to view and retrieve information

Vendor response

Hi Andrell, Thanks for taking the time to leave a review. We are constantly looking for ways to improve our product. We would love to speak with you further, please email us at marketing@blr.com, so we can set up a time to connect.

VW
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Virginia W.

Construction, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good value for the money

Reviewed 3 years ago

Information is probably the best, Customer Support is exceptional when asking questions of clarity

Pros

Informational on all aspects of HR, up to date articles, very specific

Cons

sometimes the articles are hard to find, and searching sometimes is time consuming

Vendor response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through HR Hero.

JT
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John T.

Construction, 1,001-5,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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New to the tool but very satisfied

Reviewed a year ago
Pros

Easy tool to use and great access to HR and Compliance matters

Cons

Would like to have a team price so others could have access without the subscription getting too expensive.

Vendor response

Hello John, thank you for your response, it is highly valued. We will be sure to review the concerns you listed.

DM
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Dawn M.

Human Resources, 1,001-5,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Review

Reviewed 3 years ago
Pros

The state chart builder is very effective.

Cons

Search functionality is a little cumbersome. More positions could be included in the JD builder.

Vendor response

Thanks for taking the time to leave a review. We are constantly looking for ways to improve our product. We would love to speak with you further, please email us at marketing@blr.com, so we can set up a time to connect.

VC
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Veronica C.

Human Resources, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HR Hero Feedback

Reviewed 3 years ago

The software was easy to use and the ability to narrow it to a city.

Pros

The system was user friendly. The ability to filter with city and size of company was great.

Cons

Would have liked to have additional filters to narrow positions

Vendor response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through HR Hero.

DT
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Darryl T.

Human Resources, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Resources and Service

Reviewed 3 years ago

Fantastic experience with the staff. Good resources and tools.

Pros

Customer support is very responsive. No bots or chats!

Cons

Would like more employee training and development materials.

Vendor response

Thanks for taking the time to leave a review. We are pleased you are happy with the tools and service available through HR Hero.