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Inkle Reviews

Overall rating

4.9

/5

11

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.73/10

Reviews by rating

Pros and cons

Great team, who take care of things proactively and do not require any mental bandwidth on our front. They are always there to advise/guide us with respect to any questions that we may have.4.
Every conversation and workflow with them has been a very enjoyable one. As an entrepreneur, I like the way the team is run too.
I just don't need a user interface to manage my accounts, service is the most important aspect. Inkle provides a perfect blend of technology + human service, which is key for accounts and taxation.
Occasionally, I harbor concerns about the inability to contact the team directly by phone in urgent situations.
As a result, my apprehensions have yet to materialize.
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11 reviews

Recommended

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Nishant J.

Food & Beverages, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Inkle saved me a bunch of time

Reviewed 4 months ago

smooth

Pros

easy to use, simple UI, super hands on customer support to save me time and headache

Cons

No issues. Team has been super on top of things. Dhanraj from their team saved me one time when i had forgotten a key filing deadline and the team hustled to get it done for me in the last moment. life saver.

KK
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Kesavan K.

Internet, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A real saviour for cross border startups

Reviewed 5 months ago

Outstanding. It is my top product recommendation of the year to any startup founder.

Pros

Simple chat based interfaceOne place for all compliance and taxation needsFantastic teamNotifications and steps are a huge saviour

Cons

Recently they moved from usage based pricing to subscription based pricing. This will need some refinement.

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Suvansh B.

Human Resources, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great team building a solid product

Reviewed 5 months ago

Great experience. Every conversation and workflow with them has been a very enjoyable one. As an entrepreneur, I like the way the team is run too.

Pros

The amazingly helpful team. They are literally a call away as the Calendly links of the customer support manager and other relevant folks are available on chat. They are well-prepared and get things done!

Cons

Not much really. Taxation and compliance are complicated areas so obviously, a lot can be done to solve for that.

SG
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Snehanshu G.

Computer Software, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Peace of Mind wrt your Compliance Requirements

Reviewed 5 months ago
Pros

1. The best part about Inkle for us is the complete visibility of all our upcoming compliances, why they are required, when they are due etc.2. Easy chat interface with timely reminders for things that are required from us.3. Great team, who take care of things proactively and do not require any mental bandwidth on our front. They are always there to advise/guide us with respect to any questions that we may have.4. Easy way for us to provide any information that we need to give to them through the step by step forms that they have got for each compliance. These forms are also auto filled for most of the things based on our existing information & bank account integrations etc., we just have to review those and confirm.

Cons

Nothing really. The experience has been great overall.

Vendor response

Hi Snehanshu, Thanks a lot for your kind words. We will keep on improving our product regularly. Feel free to get back to us anytime.

CP
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Chalam P.

Information Services, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Experience

Reviewed 5 months ago
Pros

Inkle alleviates the burdensome compliance and bookkeeping challenges that arise from overseeing a US company as a non-resident. Moreover, the team has fostered a sense of trust in their accounting and bookkeeping services, and I can confidently state that the founders genuinely care about the problem and their customers.

Cons

Occasionally, I harbor concerns about the inability to contact the team directly by phone in urgent situations. Nevertheless, despite Inkle's chat-based system, I have never encountered any significant delays in their responses. As a result, my apprehensions have yet to materialize.

HS
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Harsh S.

Consumer Services, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Solving all finance and compliance needs with tech

Reviewed 5 months ago

User friendly product, customer obsessed team.

Pros

Product itself. How intuitive and user friendly it is.

Cons

Monthly subscription is of less value. I don't need it every month and mandatory subscription to do anything isn't needed when you charge fees.

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Anurag D.

Machinery, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Useful product for early stage India US companies

Reviewed 5 months ago

Great. We were one of the early adopters and have seen the platform evolve and mature over the last couple of years.

Pros

Ease of use, approachability and responsiveness of the team, pricing

Cons

We would love to have additional features for US business like BRs, Stock mgmt etc, so that we have a single platform of truth

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Jayant P.

Real Estate, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best service provider for US based accounting

Reviewed 5 months ago
Pros

I just don't need a user interface to manage my accounts, service is the most important aspect. Inkle provides a perfect blend of technology + human service, which is key for accounts and taxation!

Cons

Nothing as of now, A+ service till now. Anand is also extremely helpful!

DA
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Divyaansh A.

Information Technology and Services, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product & great support!

Reviewed 5 months ago
Pros

Quick and easy. They've made tax management a breeze.

Cons

Nothing majorly. They're constantly improving as well.

MH
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Mamlakatoi H.

Information Technology and Services, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Inkle is the best!

Reviewed 5 months ago
Pros

Easy to use software. Customer support is great, they are prompt to reply to the enquiries.

Cons

Need more information about tax registration in other countries as well.

US
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Urvin S.

Computer Software, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Put your tax, accounting and compliance on auto pilot

Reviewed 4 months ago
Pros

I love the quick customer support and the software which helps get a 360 view of finance and compliance functions. I also appreciate the fact that the [sensitive content hidden] is an expert in the field and often goes above and beyond to give his time to consult on some essential questions.

Cons

There were some small ux issues initially in the software however they have already been fixed once reported.