QuickBooks Payments Features

QuickBooks Payments

Mobile credit card processor for vendors

4.44/5 (39 reviews)

QuickBooks Payments Feature Summary

  • Free card reader
  • Personalized interface
  • Multiple users
  • Encrypted, secure scanner
  • View transaction history
  • Void charges, re-send receipts
  • Geolocation sales tax
  • Syncs with QuickBooks
  • Email invoicing
  • Create custom receipts
  • Video tutorials
  • No customer charges
  • Track offfline payments
  • No long-term contracts
  • Accepts all credit cards
  • ACH bank transfers
  • No setup fee
  • Free mobile application
  • Add business logo
  • Pay-as-you-go option

Competitor Feature Comparison

ACH Payment Processing
API
Access Control
Billing & Invoicing
Cash Management
Check Processing
Customizable Branding
Digital Signature
Direct Deposit
Electronic Payments
Electronic Signature Capture
Invoice Management
Invoice Processing
QuickBooks Integration
Real Time Reporting
Receipt Management
Receiving
Recurring Billing
Sales Tax Management
Transaction History
Learn moreCompare App
ACH Payment Processing
API
Access Control
Billing & Invoicing
Cash Management
Check Processing
Customizable Branding
Digital Signature
Direct Deposit
Electronic Payments
Electronic Signature Capture
Invoice Management
Invoice Processing
QuickBooks Integration
Real Time Reporting
Receipt Management
Receiving
Recurring Billing
Sales Tax Management
Transaction History
Visit WebsiteCompare App
ACH Payment Processing
API
Access Control
Billing & Invoicing
Cash Management
Check Processing
Customizable Branding
Digital Signature
Direct Deposit
Electronic Payments
Electronic Signature Capture
Invoice Management
Invoice Processing
QuickBooks Integration
Real Time Reporting
Receipt Management
Receiving
Recurring Billing
Sales Tax Management
Transaction History
Visit WebsiteCompare App

Mobile apps

iOS App


5,733 reviews

Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


6,890 reviews

QuickBooks Payments Feature Reviews

25 reviewers had the following to say about QuickBooks Payments's features:

Erik Hoffman

Take payments anywhere!

2018-08-31

Pros

Gopayment is a great option for payments on the go.

Cons

It does not integrate with QuickBooks online automatically, adding another step to your payment tracking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Rebecca Neilson

I have been using this for my business for a number of years.

2018-03-08

allows my clients to pay with all credit cards.

Pros

Easy and fast to use with QBO, integrates with my accounting and the card swipe and chip reader work easily.

Cons

Time it takes to post payments to my bank account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Convenient for someone that's always on the move rendering services.

2018-06-08

Pros

Very easy-to-use credit card payment app. I like that it syncs with with your existing QuickBooks account.

Cons

The inability to deliver invoices in conjunction with the payment being made.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Laura Sarna

We use the Go Payment mobile app at work.

2018-07-15

Convenience, ease of use, fair pricing.

Pros

What I like most about the Go Payment app is that in real-time it is easy to use.

Cons

Least favorite thing about Go Payment is QuickBooks merchant services.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Intuit


Hi Laura. I can provide some insight into why funds may be held, as I know how this could affect a business. Please know this protocol is in place to keep you safe and protect against greater loss. This being said, I appreciate your review and the opportunity to help.

To start, check out the info at community.intuit.com/articles/1601181. Because each case is different, customer's with funds on hold must speak to a case manager who has the expertise to get you squared away. The article above touches on how you can find the status of your transaction in the Merchant Service Center (more on that at community.intuit.com/articles/1600594). In the event your deposit is under review, you'll also receive an official notification email including a case number and next steps.

If you have questions, please feel welcome to send me an email (QBCares@Intuit.com). I want to make sure you have all the info you deserve and hope to hear from you soon.

Jess, The QuickBooks Team

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Tate Coulter

Receiving payment through Quickbooks was an easy way to accept payment as a start-up business

2018-05-25

Pros

This allowed us to easily and quickly start sending invoices and receive payment as a new start up business.

Cons

I didn't like how long it took for the funds to post to our account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Consumer Goods company, 1-10 employees)

Great super simple design

2019-01-24

Pros

It was extremely intuitive to set up and it makes accepting payment a breeze!

Cons

I wish you could attach the payment to an invoice from the mobile app instead of going through the regular quickbooks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
kalyn hoffman

Easy payments with an okay intetgration

2018-03-15

Pros

Love the convenience of the gopayment square reader! We can take it on the go to any our events and fundraisers. The success rate for swipes is GREAT!

Cons

We were hoping for streamlined payments with the square.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
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Phil Scoville

More seamless to transition data to Quickbooks

2018-05-16

Pros

I love that it makes the importing of data from GoPayment to Quickbooks online seamless.

Cons

Cost is fair, would like to pay less but we've typically used it now that the process is so seamless to import GoPayment data into Quickbooks online.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kent Wilhelmi

It's Not Your Fault Your Swiper Is a Piece of Garbage

2019-05-18

For real, we use this piece of software quite a bit and it's been a very flexible tool for us.

Pros

Tracking those payments is also pretty simple.

Cons

It's not GoPayment's fault that our swiper is a piece of garbage, but I wish there was someone else to blame. Most of the shortcomings of this software are purely user-related, because users and lame, and dumb.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Real Estate company, myself only employees)

Perfect for Service Providers (no card reader necessary!)

2018-09-05

I'm a home inspector and I am able to take payments right at the home now.

Pros

I love that this software feels extremely professional when I'm asking for payment when I'm at someone's home.

Cons

I also wish it integrated more seamlessly with Quickbooks Invoicing. Obviously I also would like to see the fee for credit card processing lower, but it's not horrible.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

I used Gopayment for my retail business to track purchases and process card payments.

2018-03-20

Pros

I liked the the software is very user friendly and easy to manage inventory, and view transactions for order details.

Cons

I dislike that customers can not be added to track their purchases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 1-10 employees)

Easy to Use and Integrates Perfectly into QuickBooks

2018-11-27

Pros

Simple to setup and process payments.

Cons

The processing cost is a little high but I think it's worth the convenience especially since I don't use it every day.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Martin Miller

Quick Payment

2019-09-06

This payment solution has been great.

Pros

Easy to use, appears very secure and customer like the payment method.

Cons

The security is so tight that sometimes it can be hard to get signed in. We don’t use it every day so sometimes it takes a few tried to get the log in correct. That’s as much a user issue as it is a complaint. Naturally, I’d Like lower fees but for periodic usage, this a great value.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Intuit


Empowering you with the tools you need to make your job easier is our top priority, Martin. We love knowing that you've enjoyed using QuickBooks GoPayment to receive your hard earned money even faster! To learn about the security measures is place, we recommend checking out the Community: https://community.intuit.com/

Thanks for an awesome review!
Morgan, The QuickBooks Team

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Sally Bender

The montly cost is well worth it

2018-11-02

Pros

With a click of a button it is so easy to send a bill or statement to a client

Cons

No issues or concerns with the payment feature of the software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Intuit


Hi Sally. I'm thrilled QuickBooks is streamlining the billing and statement process for Dr. Charles Ashley Mann & Associates. Should you ever have any questions about the payments feature, I invite you to explore the Community database at https://community.intuit.com/browse/quickbooks-online-payments. I want you to know that help is only ever a click away, and the Community is an excellent support space.

I appreciate you taking the time to review, by the way!

Jess, The QuickBooks Team

Read more
Stephanie Faris

Mobile Payment App for Businesses

2013-11-11

With so many options for mobile payment processing, businesses should choose the option that will provide the best functionality with the lowest rates.

Pros

Easy to use, trusted name

Cons

May not be ideal for businesses that want a customized interface

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Ricky Clay

QuickBooks GoPayments Review

2019-05-24

Pros

What I liked most about this software was how closely integrated the QuickBooks accounting and payment processing are to one another.

Cons

This software is not very cost effective.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Marsha Kelly

Verified Reviewer

Recommend to my business clients and they love it

2017-05-13

Pros

Super easy and free set-up, automatic entry and sync with Quickbooks Online, our recommended small business accounting.

Cons

A few people have mentioned that it can be hard to cancel your account if you change merchant accounts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Cameron Henderson

This is very easy to use and if you're already using QB it integrates flawlessly.

2018-03-09

Pros

The setup process is very fast and you can start receving payments right away if it's a credit card based payment.

Cons

There are other apps that can integrate and perform this service, perhaps for cheaper.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Nathan Sevrinus

Fast and easy credit card processing

2018-10-29

This allowed us to take mobile payments anywhere we had a cell phone and get out of those long term contracts.

Pros

I has many options for taking a credit card payment. Plug in chip reader, take a picture of the card or a Bluetooth card reader is available.

Cons

When you get logged out it can be a slow process at times to get logged back in while a customer is waiting to give you their payment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Intuit


Hi Nathan. I'm glad the integration options and flexible methods for processing have provided a simple payment management system for Complete Carpet. Thanks for reviewing, and for being a member of the QuickBooks family.

If you're running into latency with logins, rest assured I've got you covered. I suggest uninstalling/reinstalling the GoPayment app, which is the easier way to ensure your software is updated. This simple troubleshooting step will get you back up to speed and cut-down on customer wait times.

Before you go, I want to ensure you continue to get the most from the payment system. The support landing page for the program has insights into the connection to QuickBooks, as well: https://community.intuit.com/products/quickbooks-payments-help-en-us.

As for the price, I'd be glad to discuss your options. There are alternatives for your average volume, and I've got the tools to dig into your account. We'll go from there.

Jess, The QuickBooks Team

Read more
Michael Reffner

Solid product for companies of all sizes

2016-11-30

It possesses customizable features, to keep it simple for users and help you get the most from the software.

Pros

Works well with all computers and mobile devices.

Cons

If you really like or need analytics, you may find yourself wanting more than it can give.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering QuickBooks Payments

Great payment processing tool for small to large business.

Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Tried it didn't like it

2018-03-07

Pros

It would connect straight to my quickbooks account so I wouldn't have to enter a second time.

Cons

It is very expensive. You can get almost all the same service much cheaper. If they would make it cheaper then I would use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Remington Kesten

GoPayment is an easy-to-use Credit Card payment app that syncs with with your existing QB.

2018-06-06

Pros

It syncs with your existing Quickbooks Payment. Mobile swipers are available.

Cons

The credit card swipe rates are in the mid-price range. Customer Service is not always well educated on their product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Andrew Cunningham

Good credit card processing

2018-04-18

Pros

Works well for credit card payments. It has some nice features like putting a hold on a card.

Cons

I wish the hold on the credit card could be for a longer duration. Sometimes it is a bit clunky to figure out how to release or apply a hold.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No

Response from Intuit


Well hello again, Andrew. Once more, thanks so much for leaving your observations, and I'll gladly provide some more information about how holds work. While the amount of time an authorization stays on your customer's card is dependent upon their financial institution, most fall off on their own (typically within 7-10 business days). This means you'll need to reauthorize after seven days to ensure the money is still available in the customer's bank. After authorizing the funds in the Merchant Service Center, you can capture them. You can do this from Processing Tools > Capture Authorized Funds, and a capture is the point at which the funding process begins. While I have you here, I'll link you to this overview article on this topic: https://community.intuit.com/articles/1600562-process-and-capture-a-voice-authorization. I hope this helps!

Jess, The QuickBooks Team

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Anonymous
(Architecture & Planning company, 11-50 employees)

Quickbooks on the Go

2018-12-08

Pros

Great software to use for managing your business on the go.

Cons

Not a fully functional program to use if you need a complete accounting software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Moses Wambugu

Gopayment mobile POS is great for accepting card payments.

2018-06-20

Despite Gopayment not being perfect its a great mobile companion for accepting card and other types of payments.

Pros

The fact that it is available on mobile phone makes it amazing, its easy to use, easily available, does not require any skills its just like you use the camera, its the best for small scale shop and store owners as it requires no space you just pocket it with the phone and produce it when needed.

Cons

some bugs makes it boring, its charges amount is way much for such a simple software especially for common goods with fixed prices in small shops, poor customer support response team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more