Invoice Ninja Reviews - Page 2

Version 4 had everything I needed as "one-man show" for my small IT business.

I thought, awesome there is this new Version 5. Let's start early and get onto the new features it has. This decision not only cost me a lot of valuable time to fix lots of bugs of the "automated" Migration process itself, but also it finally cost me almost $700 of my income because of an unwanted (automated) email that went out to a customer unplanned and unwarned. The new design of Version 5 seemed...

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They offer a plan for free forever which is best for startups, small businesses and individuals who doesn’t want to spend money for invoicing yet. Easily integrable with most e-commerce solutions. You can fully brand the whole thing by paying only a few dollars per month. You can use their server or host it yourself on yours easily without having any programming skills. Also they. Offer a easy to use mobile app which makes invoicing mobile

Most payment processors like PayPal offer invoicing app for free.

Thank you for your great review!

This software is so easy to use, but is packed with features! Everything gets calculated automatically, and all of my clients' information is stored in one place. Probably the most valuable feature for me is the automatic email reminders, since some clients forget to pay me on time. I never have to go back and figure out who's paid me and who hasn't, since Invoice Ninja tracks this for me. I can even see who has Viewed my invoices, which is very helpful.

1. I think recurring invoices can be improved. Ideally, payments would automatically be drafted at each interval, rather than emailing an invoice for client to pay. Also, I'd like a better way to automatically display the correct service date range for quarterly invoices when the recurring invoices are generated. For annual invoices, I can use the year variable which would change each year, but for...

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Thank you for your very kind review! Please email us and we'll help you setup auto-billing so your invoices are automatically paid. When editing a recurring invoice if you click the question mark next to the frequency select you'll see some more help. Invoice item taxes have been added to the export in our latest release.

InvoiceNinja is extremely easy to use for both your team and clients. It allows for you to create customizable and nicely designed invoices and quotes. You can customize the messaging sent in email communications. It also gives your clients their own portals to manage their accounts.

Reoccuring invoices can be difficult to use and understand how they work. Also, when sending quotes they valid dates seem to end the day before in the evening and clients cannot accept the pricing sent so a new quote must be sent. There is also a lack of direct customer support and instead provide a knowledge base.

Thank you very much for your support & high recommendation! If you every need any support or have questions, we're at your service! Thanks again!

I settled on Invoice Ninja after trying a plethora of other free or low-cost open source invoicing platforms because it's super easy to navigate, and handles importing and exporting data with ease. Installing a self-hosted instance was a breeze and updates have always gone smoothly without causing any downtime for me. Managing client contact information to generate quotes or track time is simple, as is creating, sending, and getting paid for Invoices. I definitely recommend Invoice Ninja to any small business looking for a relatively simple and inexpensive invoicing solution.

I don't have many complaints about Invoice Ninja, but there are a few things I'd like to see improved in future updates. Invoice Ninja's self-hosted installation & update process becoming easier through an automated installer / updater, similar to WordPress, would be great to see for those who are less technically savvy. I'd also love to see service tracking / ticketing implemented for repair tracking, and maybe even job tracking for businesses with mobile technicians or tradesmen, like plumbers or mobile mechanics. The Invoice Ninja team is very open with users about what needs fixing and implementing though, so I know they'll listen if enough people request a specific feature or report bugs.

Fantastic review! Regarding your feedback, right now we're working to launch a "ticketing" system that we also be used as a CRM & in-house tool for your team, you can see the video here for a pre-release demo: https://www.youtube.com/watch?v=5u3j2sCwrvc Thank you again!!!

Ease of use of this product. HOnestly can't say more as I'm just filling the "40" min count right now.

Missing so many features, mobile payments and online payments not offered

This account user mailed us a paper check via postal mail 1 month after the Pro account expired for non-payment. We were unable to keep them upgraded to a Pro plan until the paper check was received by postal mail. This user was quite upset. We asked them to simply pay online, they were unable.

The amount of work it took off my plate. I didn't have to pay someone to send invoices or struggle with PDF templates, Google doc formatting, or other bloated invoice software.

The Invoice Ninja messaging is a little low budget, but I also know INC 5000 companies that use the free version. It's really a matter of preference.

Fabulous review! Thank you very much for taking the time to provide such wonderful feedback! Welcome to the Invoice Ninja community!

First of all, a multilingual app is great, more comfortable to work in your native language. One of the greatest feature in task and timer (timer can be installed directly on computer). In one click, task (with detailed timing) can be transformed in invoice, and a second click to send it to the client. I saved so much time with that !! Working in graphic design, invoice template is important to me....

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Actually, I can not think of any cons. Of course, it is natural to want more and more features but comparing to other apps, this app is the best and more accurate. Moreover, after many topics on support forum, support helped me a lot to resolve all issues. And try to add new features or options to match these needs.

Thank you for your kind review! I'm so glad that you're enjoying the platform and features! If we can add anything or address any questions, we're here to help! Thanks again!

InvoiceNinja works out-of-the-box. It's easy and reliable and specifically designed for freelancers and SMEs.

Would love to see integration for platforms such as Payoneer and QuickBooks for payment requests and accounting. However, I understand that the lack thereof is probably more of an issue with respective providers. The proposal editor could use a rework as well to make it more intuitive.

Great review! Thank you for your kind words and being apart of the Invoice Ninja community! If you have any questions we're at your service!

This is free and open source invoice system. I have been using this for over two years and loved it! It is easy for my clients and me. It also helps my clients to understand what they owe and what the cost the products. I have used various payment gateways for this and have not had a single complaint from any of my clients. This software is highly recommended to anyone, and I have been telling my clients...

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There is not one single thing I do not like about this software. If I didn't like this software, I would have gone with another invoice system.

Great review! This sentence says it all: " customers pay me on time" that is our goal! Thank you so for our kind review, we're super happy that it helps you GET PAID!

Invoice Ninja is easy to use and support has been very impressive when needed. I like that I can almost forget to do invoicing because it is done for you, especially recurring invoicing. It would be nice if statements could be sent out automatically on all overdue accounts.

I cannot always tell if clients have Viewed their invoices. Syncing with phone app not reliable for android. Proposals need some work. I am using Plutio.com for my proposals and digital signatures. The proposal sections look dated. More templates and a community that can share temples.

Thank you for your lovely review & great feedback/input! We'll definitely take your input into consideration as we release future updates!

Hi., We have customers worldwide and we sell our subscription service to the customers for the shipping portal freightmarket.com Invoice ninja has helped us to expand globally by billing clients in multiple currency using a single payment gateway. Highly recomended for business trading worldwide

Simple to use and easy to understand. If you cant use Invoice ninja, you shouldnt be in business. Cheap pricing

Thank you very much for your great review, we're thrilled you love our platform!

We are able to self-host Invoice Ninja on our cpanel website using Softaculous, other panels supported by Softaculous will also work.

Some functions aren't intuitive. For example importing takes some work. On the plus side forum support provided by the developer is excellent.

Great review! Thank you for your fantastic feedback!

Me encanta su interfaz, muy fácil de usar. La administración de clientes y recibos frecuentes y ordinarios es muy práctica. Nos ha sido de mucha utilidad, pues llevamos un control exacto de los clientes, sus pagos pendientes y recurrentes. Puedes agregar los servicios a cobrar, así como su costo, o que el precio se actualice al momento de cambiar este en el recibo. Envía recordatorios y puedes personalizar cada mensaje de correo.

A la fecha no he encontrado nada que no me haya gusto. Todo me resulta muy práctico y útil. Lo recomiendo ampliamente. Seguro que, una vez que no conozcas, no lo dejarás de usar.

I love this! "I love its interface, very easy to use. " That is what we're going for!!! Thank you for taking time to give a wonderful review!

I love that I can access Invoice Ninja from anywhere whether I'm in my office or infront of a customer I can quickly put together a quote, lookup a product or send off an invoice. With the customer portal my customers know exactly where they stand, saving my staff time from having to look up information for customers. We love that customers can accept or decline quotes, and pay invoices right from their email or portal. Getting notifications when customers have completed actions such as viewing an invoice helps us know where our customers stand in the quote and invoice process.

I wish the project and time tracking modules were improved a bit, they don't exactly fit our needs, but it's not a deal breaker. I also would love to be able to add pictures of each product so that when the customer sees a quote or invoice they can see a picture of the product.

- Easy of use - Customization of the software - Integration to payment gateways - Automatic Invoice Reminders

- No inventory option would be nice - Additional Columns to be added for customization - Mobile tutorials for users

Awesome review, thank you very much for taking the time to post your feedback! It's appreciated!

Recurring billing/ Invoices cycle and ability to customize my Invoices to fit my company brand.

Tack of multi company support is by far the biggest drawback for my use case.

The “Estimates” and the “proposal” functionality is one of a kind for a product in this category.

Services and Products unable to be combined in single invoice when generated from expenses and tasks. For “tasks” the manually recording the hours is time consuming because it requires entry of the actual day time hours. The first thing the customer portal home page displays in 18pt font when my customer logs in, is the total amount the customer has paid (not owes, not billed, not quoted) since inception; to much information (TMI) With no advantage to any business.

Thank you very much for your review & important input! We'll work to improve/implement your requests with our upcoming v2 release in mid 2020!

This software has streamlined our interaction with our clients like no other product. I can't remember the last time a client phoned and asked us to send a statement. Clients ask us what software we are using. Everybody who uses it is pleased with it. Now that we have been using it for a while, there is real value in seeing all the transactions in one place. New features are constantly being added. Response from support requests are always promptly handled. I love Invoice Ninja.

I honestly can't think of anything that I am not happy with. There are no negatives. When multiple contacts are loaded for a company, the one that was loaded first, is always the one shown on the invoice, even after a different contact was selected. A minor issue.

Thank you for your stellar review!

- Recurring billing was very easy to implement for all our subscriptions- Invoicing and billing is done with a click of a button to send invoice via email- Client's portal is very helpful to remind clients of their pending invoices without the need to resend everything again- Expenses tracking is very useful and easy to maintain and manage

There are some minor issues on the development side, during the installation and updating of the Self-hosted version of the software. Even in this case, they company also provides hosted/cloud based subscriptions that eliminate this issue.

Great feedback! We love our self-hosting community, thank you for being an active member!

Easy to use with basic features. Quick response from support.

Support is fast but often not efficient enough. Some features are not working properly.

Thank you for your review, we are always working to improve our user support and hope you stay with us as we improve!

Everything! This software is so easy to use and has provided me with effortless invoicing to my clients. I don't have a big business so having a free invoicing program that makes me look good is really awesome!

Honestly have nothing bad to say about InvoiceNinja

You're great! Thank you very much for taking the time to wrote your kind review, we appreciate it very much!

I was able to spin this software up within minutes and begin invoicing immediately. Software is highly customizable. Appreciate the open-source nature

Australian reporting and integration is where it lacks, and I understand it is hard to integrate with everything but it would be a "nice to have".

Thank you for your fantastic review! We appreciate you being a part of the Invoice Ninja community!