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Invoice Ninja

More than Invoicing. Powerful Apps to Run Your Business!

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(12)

Invoice Ninja Reviews - Page 4

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153 reviews

Recommended

JG
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João G.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best app ever

Reviewed a year ago
Pros

The best finance control The best invoice control Easy usability

Cons

Thaks, but for my use, no need for new features

Vendor response

Great review! Thank you for your supportive review and being a part of the Invoice Ninja community!

AR
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Verified reviewer

Graphic Design, 1-10 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Invoice Ninja is an epic way to manage invoicing!

Reviewed 4 years ago

It's been a great experience so far. They don't have anything unnecessary to waste time on, and it looks sharp. I haven't had any issues.

Pros

I love how crisp and clean it makes our invoices look. I love that Invoice Ninja integrates with stripe (a really big deal for us!) and I really like their recurring billing options. It's also got a great dashboard for clients to manage their bills on, and I love that they can do partial payments and we can both see where their tab is at. I've tried a lot of invoicing systems and this is by far my favorite.

Cons

I can't think of anything I dislike about Invoice Ninja.

MH
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Mike H.

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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LOVE this software. Quite simply could not run my business without it. Support is excellent!

Reviewed 5 years ago

Complete insights into my company financials and a streamlined invoicing process.

Pros

Feature rich and very very lightweight, always runs quick. Support is outstanding and all feature requests are considered fairly and if approved implimented very quickly!

Cons

Absolutely nothing. After many many hours of use, and many many invoices put through this software, I can quite categorically say I have found not one bad feature of this software. Sure, there has been a few bugs, but thats like any software. Whenever I have found and reported bugs they have always been fixed within days, if not even hours and they are never critical enough to stop me working.

Vendor response

Wow, what a review! Thank you so much for your kind words and 5 star rating! We hope we can keep putting out new features to keep you happy! Thank you!

EJ
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Erica J.

Leisure, Travel & Tourism, self-employed

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I use the free version in a very simple way for a one-woman tour operator business. It's perfect!

Reviewed 6 years ago

It links to Stripe to take payments from clients online.

Pros

It just works. No problems. It was easy to set up. I had one question and support replied immediately. It's so easy to use at the level I need now that I'm tempted to see what it can do at the paid level.

Cons

No cons were added to this review

Vendor response

Thank you for your review! If you have any questions about the pro plan let us know. We try to make the free plan extremely usable and will keep adding features to both plans.

JS
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Joseph S.

Information Technology and Services, self-employed

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Invoice Ninja cuts through the Competition

Reviewed a year ago

So far, I have really enjoyed using Invoice Ninja, the White Label cost is very affordable and there are no other extra fees to using the system. It provides a seamless and professional look to your billing system that clients will love and be impressed over!

Pros

This software does what it's meant to; invoicing and billing clients and providing a clean and easy way to manage it all. The software provides a portal for clients to view past invoices and pay existing invoices while seeing your branding (White Label registration required).

Cons

So far, there have been minimal annoyances that I have encountered. I believe invoicing templates could be amped up a bit, and the White Labeling feature doesn't quick get everything, so a bit of custom work is needed. Also, installation is generally speaking simple but some people may still have an issue if trying to install without an auto-installer like Softaculous.

Vendor response

FABULOUS REVIEW! "Invoice Ninja cuts through the Competition" LOVE IT! Thank you very much for your kind words and support!

SP
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Sarah P.

Marketing and Advertising, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Solid Option

Reviewed 5 years ago
Pros

This is overall a really great option for most businesses. I love that it is open sourced and even the monthly fees for the paid tiers are extremely reasonable. The software was really easy to learn and implement. The free version allows you to add your logo and even included features like recurring invoices and read receipts when a client views or pays your invoice which I didn't see in most basic tiers of paid invoicing options out there.

Cons

We ultimately decided to go with another software (Wave Accounting) because we needed a more robust system and wanted an accounting software to accompany the invoicing system. For basic needs, Invoice Ninja is really great and I would consider using it again. I do wish paid versions were fully white label however. The paid versions still have "Invoice Ninja" on the custom urls and emails.

Vendor response

Thank for your review! Hopefully you'll get a chance to use us again in the future. Just to note... with the pro version our branding is removed from all emails sent to the client. We also support changing the link from invoiceninja.com to invoice.services so our brand is completely hidden.

CM
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Chris M.

Information Technology and Services, self-employed

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Clear And Easy

Reviewed 5 years ago

Time. Ninja cuts a lot of tedious paperwork for me. Checking for double entries is easy, checking clients is easy, checking everything is quicker and easier for me to do. The learning curve is gentle when changing from another invoicing software to Ninja and the whole feel is professional yet simple and clean.

Pros

Clear, modern look to the produced invoice.

Cons

The search box is called 'Filter'. It says a lot when my biggest con is a word!

MG
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Marco G.

Internet, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I recently switched from a desktop software to Invoice Ninja and i am very Happy!

Reviewed 5 years ago
Pros

Platform-independent. Works on my Mac, PC, Tablet and Smartphone. Very helpful customer support. Excellent Software-quality.

Cons

Slightly confusing how invoicing of time-tracking tasks combined with fixed invoice positions works. But i am sure this will be figured out in a future release.

Vendor response

Thank your for your great review! Please email us and we'll work to figure out the fixed positions issue.

KS
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Kiko S.

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Invoice Ninja review

Reviewed 6 years ago
Pros

Firstly the great support, secondly the user experience that it's so intuitive. Overall feeling its a robust system. Congratulations to them team, them awesome on what they do.

Cons

No cons were added to this review

Vendor response

Thank you very much for your kind review!

AF
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ALlexandre F.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best invoicing application

Reviewed a year ago
Pros

It is extremely easy to use, and, as a small business, the free edition has everything I need to invoice my customers

Cons

The translation to Portuguese is sometimes confusing, but that is not a serious problem.

Vendor response

Great review! Thank you very much your complements and being part of the Invoice Ninja community!

FA
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Fausto A.

Accounting, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy, ubiquitous, consistent

Reviewed 4 months ago

It permits invoncing anywhere, everytime, from any device, just requires internet access

Pros

Easy of use.Modern user interface.Works similarly on any platform

Cons

For ecuadorian market, lacks of support for electronic Invoice

Vendor response

Thank you for your great review! We appreciate you taking time to give your feedback!

PM
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Patrick M.

Computer Hardware, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent invoicing and finance app

Reviewed 4 years ago

Invoice ninja has been a free and easy way to start my business and invoice customers and keep track of my expenses. would highly recommend.

Pros

Usually FOSS is clunky and has bad UI/UX. Invoice Ninja is easy to use, is packed full of features and has everything to run your small business finances.

Cons

Overall this product is great and does what I need. The only real con is really a feature request and that is for double entry accounting and Charter of accounts to make this a full accounting package, which is almost not what it was designed for. inventory tracking would be great but I think there could be a module for this already that I have just not installed.

AR
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Verified reviewer

Professional Training & Coaching, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great for Invoicing and time tracking

Reviewed 3 years ago
Pros

The invoicing is simple and easy online and mobile Time tracking is easy and I can charge different clients with different hourly rates

Cons

Can't really use it for accounting since expenses are not (fully) implemented

Vendor response

We're happy to have you on-board, thank you for your review!

SM
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Shannon M.

Veterinary, self-employed

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Great until the website crashes for multiple days!

Reviewed 4 months ago

I loved it until this week not being able to do my invoices as account stuck!

Pros

Haven’t been able to do last weeks invoicing as my account will not let me off the settings page. I have emailed the contact email twice but no reply

Cons

Customer service, difficult to get hold of anyone as only an email address

Vendor response

We're sorry for any trouble! We offer [almost] 24/7 customer services with offices on 2 continents. Please feel free to try us again and we'll do our best to help resolve any issues!

NC
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Nicolas C.

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Best invoice system for small online entrepreneurs

Reviewed 6 years ago
Pros

The tool is simple and easy to learn, very versatile and their customer service is helpful, fast and friendly.

Cons

Can't think of any to be honest.

Vendor response

Thank you for taking the time to review the app, it's really appreciated! Hope the app is still working well for you!

CM
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Clemens M.

Information Technology and Services, 1-10 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing support, easy to use

Reviewed 4 years ago

Invoicing used to take a lot of time, now its a matter of minutes per week. Also love the way customers can see and pay their invoices online, which also saves me a lot of time.

Pros

Easy to use, and comes with an API, love it! The recurring invoices & auto bill invoices are a life saver for me. Saves me a ton of time.

Cons

It is technically possible to write your own plugins for this software, but its very limited and hard to create a plugin. It's not easily extendable like WordPress for example.

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Brittany C.

Marketing and Advertising, 11-50 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Keeps our e-commerce running smoothly

Reviewed 4 years ago

It helped us organize and stay on track with invoicing and payment. Super user friendly!

Pros

It was very easy to implement on the back-end of our WordPress sites. It keeps our e-commerce running smoothly so we do not have to manually go in everyday and sent invoices for purchases.

Cons

There really isn't anything I dislike. It had a ton of options for payment integration which gives us and clients options.

Vendor response

Amazing! Thank you very much for your kind words! We're so happy you like the software!

RC
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Rachel C.

Writing and Editing, self-employed

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love this solution!

Reviewed 3 years ago

Smooth and easy to understand and setup.

Pros

Easy to use AND includes both invoicing as well as time tracking.

Cons

I would love to have a Chrome extension for this.

Vendor response

Great review! Thank you very much for your kind words and being part of the Invoice Ninja community!

RH
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Rushell H.

Food Production, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Simple and easy to use invoice app

Reviewed 2 years ago

The experience has been and continues to be a good one. It is simple, quick and easy to use, cost-effective, and most importantly efficient.

Pros

The best thing about invoice ninja is that it is a quick and easy to use invoicing tool for small business owners. It has invoice templates that are easy on the eyes and appealing to both business owners and clients. It gives access to numerous payment options.

Cons

What I believe this software is missing out on is the ability to provide inventory and detailed reports.

Vendor response

Thank you very much for your review and kind words! We're happy to have you aboard!

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Nick P.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Super easy to setup and use. Makes it really easy to invoice customers.

Reviewed 5 years ago
Pros

I love the live .PDF invoice creation. Overall it's just easy to use, and has all the tools that I need to invoice my clients.

Cons

Not sure on this. The only nit-picky thing I can think of, being a graphic designer, I would change a couple of the icons.

Vendor response

Thank you for your excellent review! We hear ya... choosing icons is hard.

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Jack M.

Consumer Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great app with my syncs

Reviewed 3 years ago
Pros

Easy to use syncs with many CRM's Client Portal

Cons

Does not have an option where I can charge customers CC from merchants end.

Vendor response

Thank you very much for your great review & input! We'll keep working hard to improve & improve!

YC
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Yonge C.

Consumer Services, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing must have for small shops

Reviewed 5 years ago

Really helps in organizing and tracking billing.

Pros

Easy to setup/deploy and maintain. Always improving and adding new features.

Cons

Used to be complicated updates fixed now with an automated update script.

Vendor response

Wow! 10/10! Thank you very much! You're kind words are appreciated, we'll keep working to keep you happy!

AR
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Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for Freelancers

Reviewed 4 years ago

I'm very happy and my experience has been superb.

Pros

I love that the free version has plenty of options but there's room to grow/upgrade when my business gets bigger. You can integrate payment systems or just invoice someone. I love that you can track time and invoice, plus add expenses.

Cons

Took a bit of time to figure the features out.

Vendor response

Great review! We'll be happy to grow with you as you scale your business!

BY
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Braunson Y.

Information Technology and Services, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic software

Reviewed 4 years ago

Wonderful, would recommend to anyone looking for invoice management software (and then some)

Pros

InvoiceNinja is feature packed with more features and customization then you'll ever need.

Cons

So cheap it feels like I'm stealing. The cost is more than worth it!

AR
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Verified reviewer

Industrial Automation, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Buen software para gesionar facturas recurrentes

Reviewed 4 months ago

Mi experiencia con Invoce Ninja es buena. Con ella realizo facturas recurrentes para mis clientes mes a mes.

Pros

Lo que me gusta de Invoice Ninja es que lo puedes alojar en tus propios servidores, por lo que te aseguras que tus datos no los compartes con nadie.

Cons

La única desventaja es que no es muy escalable. Diría que es para empresas pequeñas como la mia.

Showing original review in Spanish. See translation

Vendor response

Thank you very much for your kind review! Welcome to the Invoice Ninja community!