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João G.
Marketing and Advertising, 1-10 employees
Used daily for 1-2 years
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The best finance control The best invoice control Easy usability
Thaks, but for my use, no need for new features
Great review! Thank you for your supportive review and being a part of the Invoice Ninja community!
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Graphic Design, 1-10 employees
Used weekly for 1-2 years
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It's been a great experience so far. They don't have anything unnecessary to waste time on, and it looks sharp. I haven't had any issues.
I love how crisp and clean it makes our invoices look. I love that Invoice Ninja integrates with stripe (a really big deal for us!) and I really like their recurring billing options. It's also got a great dashboard for clients to manage their bills on, and I love that they can do partial payments and we can both see where their tab is at. I've tried a lot of invoicing systems and this is by far my favorite.
I can't think of anything I dislike about Invoice Ninja.
Mike H.
Information Technology and Services, 1-10 employees
Used daily for less than 6 months
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Complete insights into my company financials and a streamlined invoicing process.
Feature rich and very very lightweight, always runs quick. Support is outstanding and all feature requests are considered fairly and if approved implimented very quickly!
Absolutely nothing. After many many hours of use, and many many invoices put through this software, I can quite categorically say I have found not one bad feature of this software. Sure, there has been a few bugs, but thats like any software. Whenever I have found and reported bugs they have always been fixed within days, if not even hours and they are never critical enough to stop me working.
Wow, what a review! Thank you so much for your kind words and 5 star rating! We hope we can keep putting out new features to keep you happy! Thank you!
Erica J.
Leisure, Travel & Tourism, self-employed
Used daily for 6-12 months
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It links to Stripe to take payments from clients online.
It just works. No problems. It was easy to set up. I had one question and support replied immediately. It's so easy to use at the level I need now that I'm tempted to see what it can do at the paid level.
No cons were added to this review
Thank you for your review! If you have any questions about the pro plan let us know. We try to make the free plan extremely usable and will keep adding features to both plans.
Joseph S.
Information Technology and Services, self-employed
Used weekly for less than 6 months
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So far, I have really enjoyed using Invoice Ninja, the White Label cost is very affordable and there are no other extra fees to using the system. It provides a seamless and professional look to your billing system that clients will love and be impressed over!
This software does what it's meant to; invoicing and billing clients and providing a clean and easy way to manage it all. The software provides a portal for clients to view past invoices and pay existing invoices while seeing your branding (White Label registration required).
So far, there have been minimal annoyances that I have encountered. I believe invoicing templates could be amped up a bit, and the White Labeling feature doesn't quick get everything, so a bit of custom work is needed. Also, installation is generally speaking simple but some people may still have an issue if trying to install without an auto-installer like Softaculous.
FABULOUS REVIEW! "Invoice Ninja cuts through the Competition" LOVE IT! Thank you very much for your kind words and support!
Sarah P.
Marketing and Advertising, self-employed
Used weekly for less than 6 months
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This is overall a really great option for most businesses. I love that it is open sourced and even the monthly fees for the paid tiers are extremely reasonable. The software was really easy to learn and implement. The free version allows you to add your logo and even included features like recurring invoices and read receipts when a client views or pays your invoice which I didn't see in most basic tiers of paid invoicing options out there.
We ultimately decided to go with another software (Wave Accounting) because we needed a more robust system and wanted an accounting software to accompany the invoicing system. For basic needs, Invoice Ninja is really great and I would consider using it again. I do wish paid versions were fully white label however. The paid versions still have "Invoice Ninja" on the custom urls and emails.
Thank for your review! Hopefully you'll get a chance to use us again in the future. Just to note... with the pro version our branding is removed from all emails sent to the client. We also support changing the link from invoiceninja.com to invoice.services so our brand is completely hidden.
Chris M.
Information Technology and Services, self-employed
Used daily for 6-12 months
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Time. Ninja cuts a lot of tedious paperwork for me. Checking for double entries is easy, checking clients is easy, checking everything is quicker and easier for me to do. The learning curve is gentle when changing from another invoicing software to Ninja and the whole feel is professional yet simple and clean.
Clear, modern look to the produced invoice.
The search box is called 'Filter'. It says a lot when my biggest con is a word!
Marco G.
Internet, self-employed
Used daily for 6-12 months
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Platform-independent. Works on my Mac, PC, Tablet and Smartphone. Very helpful customer support. Excellent Software-quality.
Slightly confusing how invoicing of time-tracking tasks combined with fixed invoice positions works. But i am sure this will be figured out in a future release.
Thank your for your great review! Please email us and we'll work to figure out the fixed positions issue.
Kiko S.
Used daily for 1-2 years
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Firstly the great support, secondly the user experience that it's so intuitive. Overall feeling its a robust system. Congratulations to them team, them awesome on what they do.
No cons were added to this review
Thank you very much for your kind review!
ALlexandre F.
Information Technology and Services, 1-10 employees
Used daily for 6-12 months
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It is extremely easy to use, and, as a small business, the free edition has everything I need to invoice my customers
The translation to Portuguese is sometimes confusing, but that is not a serious problem.
Great review! Thank you very much your complements and being part of the Invoice Ninja community!
Fausto A.
Accounting, 11-50 employees
Used daily for 6-12 months
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It permits invoncing anywhere, everytime, from any device, just requires internet access
Easy of use.Modern user interface.Works similarly on any platform
For ecuadorian market, lacks of support for electronic Invoice
Thank you for your great review! We appreciate you taking time to give your feedback!
Patrick M.
Computer Hardware, self-employed
Used weekly for 6-12 months
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Invoice ninja has been a free and easy way to start my business and invoice customers and keep track of my expenses. would highly recommend.
Usually FOSS is clunky and has bad UI/UX. Invoice Ninja is easy to use, is packed full of features and has everything to run your small business finances.
Overall this product is great and does what I need. The only real con is really a feature request and that is for double entry accounting and Charter of accounts to make this a full accounting package, which is almost not what it was designed for. inventory tracking would be great but I think there could be a module for this already that I have just not installed.
Verified reviewer
Professional Training & Coaching, 1-10 employees
Used daily for 6-12 months
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The invoicing is simple and easy online and mobile Time tracking is easy and I can charge different clients with different hourly rates
Can't really use it for accounting since expenses are not (fully) implemented
We're happy to have you on-board, thank you for your review!
Shannon M.
Veterinary, self-employed
Used weekly for 1-2 years
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I loved it until this week not being able to do my invoices as account stuck!
Haven’t been able to do last weeks invoicing as my account will not let me off the settings page. I have emailed the contact email twice but no reply
Customer service, difficult to get hold of anyone as only an email address
We're sorry for any trouble! We offer [almost] 24/7 customer services with offices on 2 continents. Please feel free to try us again and we'll do our best to help resolve any issues!
Nicolas C.
Used daily for 6-12 months
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The tool is simple and easy to learn, very versatile and their customer service is helpful, fast and friendly.
Can't think of any to be honest.
Thank you for taking the time to review the app, it's really appreciated! Hope the app is still working well for you!
Clemens M.
Information Technology and Services, 1-10 employees
Used weekly for 1-2 years
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Invoicing used to take a lot of time, now its a matter of minutes per week. Also love the way customers can see and pay their invoices online, which also saves me a lot of time.
Easy to use, and comes with an API, love it! The recurring invoices & auto bill invoices are a life saver for me. Saves me a ton of time.
It is technically possible to write your own plugins for this software, but its very limited and hard to create a plugin. It's not easily extendable like WordPress for example.
Brittany C.
Marketing and Advertising, 11-50 employees
Used weekly for less than 6 months
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It helped us organize and stay on track with invoicing and payment. Super user friendly!
It was very easy to implement on the back-end of our WordPress sites. It keeps our e-commerce running smoothly so we do not have to manually go in everyday and sent invoices for purchases.
There really isn't anything I dislike. It had a ton of options for payment integration which gives us and clients options.
Amazing! Thank you very much for your kind words! We're so happy you like the software!
Rachel C.
Writing and Editing, self-employed
Used weekly for less than 6 months
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Smooth and easy to understand and setup.
Easy to use AND includes both invoicing as well as time tracking.
I would love to have a Chrome extension for this.
Great review! Thank you very much for your kind words and being part of the Invoice Ninja community!
Rushell H.
Food Production, 1-10 employees
Used weekly for 6-12 months
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The experience has been and continues to be a good one. It is simple, quick and easy to use, cost-effective, and most importantly efficient.
The best thing about invoice ninja is that it is a quick and easy to use invoicing tool for small business owners. It has invoice templates that are easy on the eyes and appealing to both business owners and clients. It gives access to numerous payment options.
What I believe this software is missing out on is the ability to provide inventory and detailed reports.
Thank you very much for your review and kind words! We're happy to have you aboard!
Nick P.
Used weekly for 2+ years
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I love the live .PDF invoice creation. Overall it's just easy to use, and has all the tools that I need to invoice my clients.
Not sure on this. The only nit-picky thing I can think of, being a graphic designer, I would change a couple of the icons.
Thank you for your excellent review! We hear ya... choosing icons is hard.
Jack M.
Consumer Services, 51-200 employees
Used daily for 6-12 months
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Easy to use syncs with many CRM's Client Portal
Does not have an option where I can charge customers CC from merchants end.
Thank you very much for your great review & input! We'll keep working hard to improve & improve!
Yonge C.
Consumer Services, 1-10 employees
Used weekly for 2+ years
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Really helps in organizing and tracking billing.
Easy to setup/deploy and maintain. Always improving and adding new features.
Used to be complicated updates fixed now with an automated update script.
Wow! 10/10! Thank you very much! You're kind words are appreciated, we'll keep working to keep you happy!
Verified reviewer
Marketing and Advertising, 11-50 employees
Used weekly for 6-12 months
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I'm very happy and my experience has been superb.
I love that the free version has plenty of options but there's room to grow/upgrade when my business gets bigger. You can integrate payment systems or just invoice someone. I love that you can track time and invoice, plus add expenses.
Took a bit of time to figure the features out.
Great review! We'll be happy to grow with you as you scale your business!
Braunson Y.
Information Technology and Services, 1-10 employees
Used weekly for 2+ years
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Wonderful, would recommend to anyone looking for invoice management software (and then some)
InvoiceNinja is feature packed with more features and customization then you'll ever need.
So cheap it feels like I'm stealing. The cost is more than worth it!
Verified reviewer
Industrial Automation, 1-10 employees
Used weekly for less than 6 months
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Mi experiencia con Invoce Ninja es buena. Con ella realizo facturas recurrentes para mis clientes mes a mes.
Lo que me gusta de Invoice Ninja es que lo puedes alojar en tus propios servidores, por lo que te aseguras que tus datos no los compartes con nadie.
La única desventaja es que no es muy escalable. Diría que es para empresas pequeñas como la mia.
Showing original review in Spanish. See translation
Thank you very much for your kind review! Welcome to the Invoice Ninja community!