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IRS Solutions Software vs Chargeback Comparison

Overview

IRS Solutions Software is a tax resolution software designed to help tax professionals, attorneys, and enrolled agents automate...

Chargeback is a dispute management software designed to help businesses that offer physical consumer goods, digital products,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$109.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$8000.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

(25)

5

4

3

2

1

22

2

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.3

(10)

5

4

3

2

1

6

2

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

Not only is the software great the customer service has been very good and the support through marketing and online classes is added value.
IRS Solutions Software helps me keep me super organized and on track when working on my Tax Resolution cases.
A great value for the price. In addition, the classes offered are excellent.

Pros

The software is helpful in guiding us for how to best respond.
I like the ability to track Chargeback Agent interactions and have reporting.
Overall, the product is good. It continues to evolve and I look forward to more features being added.

Cons

There were so many features that I missed having that I ultimately stopped using the other software and came back to IRS Solutions.
I wouldn't have a tax or bankruptcy practice without IRS Solutions Software.
I used to use Beyond415 and they had all of the IRS letters and notices, what each one meant, and what to do to respond. IRS Solutions has some of them, but many are missing.

Cons

Some features didn't work. I wanted to get an email alert every time a Chargeback alert came in but every time I tried I got an error.
Lots of dupes, poor dashboards, no definition of key terms.
Its a little more than some of the products out there- but you get what you pay for.
  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features17
  • API
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Alerts / Escalation
  • Analytics
  • Automated Scheduling
  • Automatic Adjustments
  • Automatic Notifications
  • Client Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Custom Forms
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Document Automation
  • Document Generation
  • Document Management
  • Document Storage
  • Electronic Submission
  • Email Integration
  • Fraud Detection
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Reporting & Statistics
  • Scenario Planning
  • Status Reporting
  • Status Tracking
  • Task Management
  • Third Party Integration
  • Workflow Management
  • Total features23
  • API
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Alerts / Escalation
  • Analytics
  • Automated Scheduling
  • Automatic Adjustments
  • Automatic Notifications
  • Client Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Custom Forms
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Document Automation
  • Document Generation
  • Document Management
  • Document Storage
  • Electronic Submission
  • Email Integration
  • Fraud Detection
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Reporting & Statistics
  • Scenario Planning
  • Status Reporting
  • Status Tracking
  • Task Management
  • Third Party Integration
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations10
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

IRS Solutions Software vs. Chargeback

See how IRS Solutions Software and Chargeback stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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