Have used Sage for twenty years we looked at all the online - We tested all the other systems and Kashflow was the quickest to set up the easiest to use. Although customer support is by email its very quick so why wasted hours on a phone. They also offer a discount at http://kf.cm/LrG3g1Read the full review
If you need to upload actual or older bank statements you'll have a nasty surprise. Also, the customer service is quiet most of the time, no matter your issues. Stay away!Read the full review
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Starting from: £7.00/month
Pricing model: Open-source, Subscription
Free Trial: Available (No Credit Card required)
Business + Payroll: £18/month
Designed to take the hassle out of bookkeeping and accounting for small business owners so they can focus on running and growing their businesses, KashFlow is a cloud-hosted accounting software that’s intuitive, easy to use, and devoid of the accounting jargon that generally leave non-accountants scratching their heads in frustration. Invoice templates can be used right out of the box, and recurring monthly invoicing can be automated. Online bank accounts can be linked for automatic transaction inputs, as well as payment gateways like PayPal and GoCardless.
KashFlow’s dashboard provides an at-a-glance real-time view of how a business is doing financially, and the tabs on the left-hand side of the screen allows for quick and easy navigation and account management. Some of KashFlow’s core features include quotes, invoicing, automatic bank feeds, online payments and automatic payment chasing, and dedicated UK-based support.
KashFlow is a simple yet effective cloud-based small business accounting software built for both accounting professionals and those without any accounting experience, allowing them to easily manage their tax and accounts, business payroll, and invoicing. KashFlow lets users save huge amounts of time usually spent balancing the books, invoicing, managing payroll, and others, which then affords them more time to focus on the more value-adding aspects of their businesses. Optimized for mobile use, KashFlow can be used to issue invoices and create quotes even when on the go.
Aside from recurring invoices, recurring purchases can be automated, and suppliers are informed through email when payment is made. Email alerts are likewise automatically pushed for overdue invoices. Some of the financial and accounting reports built into the system and can be used right out of the box are balance sheets, customer history reports, lists of receivables and payables, monthly P&L (profit and loss), transaction reports by supplier or customer, trial balance, and more. Custom reports can be created.
Estimates, quotes, pro forma invoices – however they’re called, they’re important financial documents small business owners and accounting professionals create, send to their customers, and keep track of. With KashFlow, quotes creation can be done within minutes, and there’s no limit to the number of quotes users are allowed to create. Quotes can be printed and sent to customers via email or snail mail from within the application, and if the client decides to pursue the transaction, quotes can be converted into invoices with just a click of a button.
In the KashFlow Quotes tab, categories, which can also be customized to suit your business needs, are set up and managed by clicking on the Add button. Once done, depending on the circumstance, you’re ready to create, send, print, or convert your quotes into sales invoices.
KashFlow’s invoicing capability is as robust as it is versatile. Invoices can be customized and edited, even sent automatically (in the case of recurring invoices), with email push notifications telling you if they’ve already been paid or when they become overdue. You can create as many invoices as your business warrants; there are no hidden charges to worry about. Created as PDFs, invoices can be sent by email or printed from within the app. In case you need them sent to customers via standard snail mail, KashFlow’s ready integration with ViaPost automatically prints out and mails the invoice to the recipient.
Product/service lists can be pre-entered into the system. Come invoice creation time, items are auto-filled with the price, description, and VAT rate, among other data, preserving users' finite time, plus the effort needed to check through various spreadsheets, stacks of folders, or software systems to ensure accuracy. Created and managed through the KashFlow dashboard, invoices can include discounts, custom fields such as project name or purchase order number, and a “Pay Online” button that links to a page where customers pay you via PayPal, credit card or other payment channels.
Bank accounts can be linked with KashFlow for faster, easier and more accurate financial transaction monitoring and processing. To import and view your banks’ balances directly on the KashFlow dashboard, you need to set up a feature called Automatic Bank Feeds, which lets users connect their KashFlow bank accounts with their online accounts. Previously, for bank transactions to be imported into KashFlow, users manually input transaction data through the bank transactions CSV importer. While this is no doubt a nifty tool to have, for it to properly work, users will need to create or download their banks’ spreadsheets and format the spreadsheets accordingly, an undertaking that may warrant a considerable amount of time, depending on the user's familiarity with the tool.
With Automatic Bank Feeds, users no longer need to worry about the intricacies associated with the bank transactions CSV converter. Instead, their bank accounts, whose transactions are viewable on the KashFlow screen, are directly linked to KashFlow via a secure service. Once assigned, transaction details (amount, date, and comment) can be directly imported to your KashFlow account.
KashFlow comes with built-in integration with various credit card processing services, which enable virtual terminals within KashFlow. Once connected, customer credit or debit card payments can already be accepted, and your accounts are automatically updated with the corresponding payment information. KashFlow’s card processor pool includes GoCardless, Sage Pay, CardSave, Realex Payments, WorldPay, PayPal, Barclaycard, and others. A handful of these services also provide add-ons like payment buttons on invoices, e.g., PayPal.
While making more sales is definitely a positive, for a business to continually thrive and grow, cash flow monitoring is equally important. Because KashFlow is equipped with automatic push notifications when invoices are due or about to go overdue, chasing customers for payments doesn’t necessarily have to be a headache-inducing proposition.
Aside from client data being stored securely in the UK and a tool library that allows easy data import from other programs, even weekly or monthly data backups that are automatically emailed to users, KashFlow’s Help tab gives you easy access to the KashFlow self-service knowledge base/help center that contains how-to articles and other information about KashFlow’s features and functions.
The support team can also be contacted 24 hours a day, every day, free of charge. Support channels are email, online form, social media, community forums, webinars, user guides, and live trainings. Although phone support isn’t offered at this time, KashFlow representatives can be reached via phone for additional queries.
KashFlow readily integrates with third-party software like PayPal, GoCardless, MailChimp, Receipt Bank, eBay, Salesforce, Shopify, among others. The solution also has a full-featured API (application programming interface) that allows KashFlow customers to develop bespoke add-ons for their businesses, to be integrated with their KashFlow accounts.
When the free 14-day trial expires, customers can choose from three pricing packages: Basic, priced at £5 per month; Business, the most popular, which costs a monthly £10; and the “all you can eat” Business + Payroll package pegged at £15 per month.
All subscription packages include customer support, quotes, invoicing, and bank feeds. Both the £10 and £15 packages come with unlimited invoicing and the option to use multiple currencies. The £15 package that includes Payroll is recognized by the HMRC (Her Majesty’s Revenue and Customs) in the UK. There are no contracts, and subscriptions can be upgraded, downgraded, or cancelled any time.
I like the automatic VAT, Pay Roll RTI updates and self assessment filing, these features make it simple to make the correct submissions the the HMRC first time.
The mobile app could be more fully featured as it only offers a small portion of the websites functionality.
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
- Some of the reports are fun. - Being cloud-based is great because you can log in anywhere. - The basic menu is straight-forward.
- The support is terrible - slow, uninformed, slack. They don't know the software or understand what you want to do with it - Beyond the basic menu it's a nightmare trying to find anything. - Some of the features (like journal) are locked away to try and make you upgrade to the payroll version. - Statements and invoices will be logged as "sent" when they haven't been sent - no way of finding out without asking your customers. - The app is a bit pointless. - When something goes wrong, you're on your own.
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
I find Kashflow a mixed bag. In some ways, it's a good system and works well when everything is perfect. If you suddenly need to change something, however, prepare to get frustrated (no doubt you will at some point and good luck not messing your accounts up!). Charging for their basic tutorials on how to use the software to avoid messing things up will cost you on top of the monthly subscription you're paying. This reason alone, I feel their not customer centric and am personally moving to another system due to this.
Kashflow can generate some nice reports and it looks fairly appealing. Straight forward to set up in some ways. Support is ok, can be a mixed bag.
A bit un-intuitive, unable to open links in new windows for some things which mean you have to keep re-running a report to work through each item in a list rather than quickly skip forwards and backward (Kashflow also forgets which dates you had selected so you have to re-select both dates every time!). Unclear in places Tutorials to learn the software are paid for those who are already subscribed, this is unforgivable. What kind of company charges their subscription paying customers to learn the software they pay for?? Kashflow feels like a strange mix between last gen software (and the frustrations that came with it) along with new gen (clean-ish interface). The whole package doesn't feel polished or finished. Things like importing bank files will lead to duplicates without warning, Kashflow won't bother to check if any items are dupes. There goes the rest of your month manually removing all the duplicate items! Support will say it can only be done manually, can you tell it happened to me?
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering KashFlow
Make sure it's right for you, it's not bad - in fact there are lots of things to like but overall I'd look into other options before making a concrete decision on Kashflow. The whole paying to get access to their tutorials was the final straw for me.
If you need to upload actual or older bank statements you'll have a nasty surprise. Also, the customer service is quiet most of the time, no matter your issues. Stay away!
Have used Sage for twenty years we looked at all the online - We tested all the other systems and Kashflow was the quickest to set up the easiest to use. Although customer support is by email its very quick so why wasted hours on a phone. They also offer a discount at http://kf.cm/LrG3g1
invoices, statements and reminder letters all by email. Payroll can be included. Simple to set up. Quick Support via email - you can be working on the items instead of hanging on the end if a phone and then you also have a clear answer which you can refer to in the future Value for money No long Term Contract
Last time I checked I could not include the supplies invoice number of the payment remittence advice.
Time used: 1-2 years
Hi there - thanks for your invaluable review. Enjoy the product!
So badly written I could cry. The amount of times I have to switch screens to do simple job involving the same customer account is incredible. As someone else has said you waste so much time. I wish I'd bought another package. Also, there are very few software updates so I don't see these problems being sorted any time soon. Avoid, for your own sake avoid!
Kashflow lauched bank feeds and I thought great. I signed up on my Barclaycard and imported using the steps highlighted in software. The system amended all my transaction for 7 months to negative. I sent details to Kashflow who advised the bank feeds is not support, issues are with yodal so there his nothing they can do. Its there service they are offering. I would avoid using bank feeds as well as Kashflow as the support on this new enhancement they have offered is shocking.
Their support is only by e-mail. The problem is when they don't know the solution. They simply cut and paste the same standard reply back. Even though it's incorrect. They will not admit if they don't know. So it waists so much time. I’m 4 days into a simply request and still not solution. So it may be cheap, but it’s false economy as it’s waists so much time. Data also take more time to enter than any other package we’ve used. You can’t steam in bank data etiher.
It's inexpensive. It's in the cloud.
E-amil support can take up a lot of time. Slow at entering data. No Bank streaming. KashFlow have a habbit of stringing you along.
Hi there! So sorry you didn't have a good support experience. The team is definitely not only email based, and if this has been your experience then we'd love a chance to rectify it. Some goods news for you is that we are in the advanced stage of developing a bank feed service, which will save a lot of time in data entry and much more!
We have used Kashflow for our business for many years and will continue to do so, simply because there is nothing that touches it for ease of use, stability and reliability.
Integrates with all of our other software and can be automated saving valuable time all round. Updates keep the program current and there is you can tell a concerted effort to improve on what is already a great piece of kit.
We have yet to find any negative points to using this software - hey even our accountant likes it!
Specifically created for small to medium-sized businesses with up to 20 employees, KashFlow is a key tool used by a growing number of accountant practices in the UK, mostly members of the IRIS KashFlow Connect Partner Programme, to manage their clients’ financial and accounting needs. KashFlow also works well within larger companies and is aimed at job functions such as solopreneurs, business owners, accounting professionals, bookkeepers, finance managers, payroll personnel, and other finance-related positions.
KashFlow’s customer pool includes the likes of Celtic Tuning, I.R. Marketing Consultancy, and CODE Public Relation.Read the full GetApp Analysis