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Kount vs Alessa Comparison

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Overview

Kount's online platform provides a simple and comprehensive tool to reduce fraud and manual reviews for online and CNP merchants

Alessa is an AML compliance, continuous controls monitoring and fraud prevention solution that provides early risk detection...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(67)

5

4

3

2

1

50

14

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.3

(27)

5

4

3

2

1

12

10

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Kount is a great product which is easy to use and helps me feel confidence that my business is protected.
I have been fortunate to have very hands on account analyst who helps solve any issues that arise and having someone who I can call with issues is always a great help.
The ease of integration of the API was good. I also like that you can read where the device is, versus what IP they're using.

Pros

The software is User Friendly. Easy to join the webinar and Q & A section was great.
We have been satisfied with the effectiveness of Alessa for several years.
Overall it has been a good experience. The support team is great.

Cons

We were suffering from serious fraud attacks and the previous software was canceling good orders and letting through Fraud. With Kount, our chargebacks went down from 5-6% to under 1% within 6 months.
We see often people with absolutely no links to fraud orders suddenly have a false positive and be denied. This can lead to additional emails or calls to our phone/email staff.
Kount has drastically reduced the amount of manual oversight required by our order processing team. Kount will find and flag orders that it suspects are fraudulent and most of the time it is correct.

Cons

Some frequent errors of the app that difficult the work sometimes.
Up to now I misted nothing. So I have on negative points.
I missing a manuel in german. Own further development is complex.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features36
  • AI/Machine Learning
  • API
  • Access Management
  • Activity Dashboard
  • Activity Monitoring
  • Alerts/Notifications
  • Anomaly Detection
  • Assessment Management
  • Audit Management
  • Audit Trail
  • Behavioral Analytics
  • Case Management
  • Check Fraud Detection
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Custom Fraud Rules
  • Customer Accounts
  • Data Discovery
  • Deep Learning
  • Financial Transaction Approval
  • For Banking
  • For Insurance Industry
  • For eCommerce
  • Fraud Detection
  • Identity Verification
  • Internal Fraud Monitoring
  • Investigation Management
  • ML Algorithm Library
  • Mobile Access
  • Model Training
  • Monitoring
  • PEP Screening
  • PSD2 Compliant
  • Payment Fraud Prevention
  • Performance Management
  • Performance Metrics
  • Policy Management
  • Predictive Modeling
  • Procurement Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • SARs
  • Scheduling
  • Statistical Modeling
  • Third Party Integrations
  • Threat Intelligence
  • Transaction History
  • Transaction Monitoring
  • Visualization
  • Watch List
  • Workflow Management
  • Total features40
  • AI/Machine Learning
  • API
  • Access Management
  • Activity Dashboard
  • Activity Monitoring
  • Alerts/Notifications
  • Anomaly Detection
  • Assessment Management
  • Audit Management
  • Audit Trail
  • Behavioral Analytics
  • Case Management
  • Check Fraud Detection
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Custom Fraud Rules
  • Customer Accounts
  • Data Discovery
  • Deep Learning
  • Financial Transaction Approval
  • For Banking
  • For Insurance Industry
  • For eCommerce
  • Fraud Detection
  • Identity Verification
  • Internal Fraud Monitoring
  • Investigation Management
  • ML Algorithm Library
  • Mobile Access
  • Model Training
  • Monitoring
  • PEP Screening
  • PSD2 Compliant
  • Payment Fraud Prevention
  • Performance Management
  • Performance Metrics
  • Policy Management
  • Predictive Modeling
  • Procurement Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • SARs
  • Scheduling
  • Statistical Modeling
  • Third Party Integrations
  • Threat Intelligence
  • Transaction History
  • Transaction Monitoring
  • Visualization
  • Watch List
  • Workflow Management

Integrations

  • Total integrations5
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations3
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Kount vs. Alessa

See how Kount and Alessa stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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