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Kount vs Alessa Comparison

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Overview

Kount's online platform provides a simple and comprehensive tool to reduce fraud and manual reviews for online and CNP merchants

Alessa is an AML compliance, continuous controls monitoring and fraud prevention solution that provides early risk detection...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

5

4

3

2

1

50

14

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.3

5

4

3

2

1

12

10

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

I have been fortunate to have very hands on account analyst who helps solve any issues that arise and having someone who I can call with issues is always a great help.
I highly recommend implementing Kount. If you do not have a team of specialists to monitor and manage your transactions, then Kount is your answer to not only save money but save sanity.
The ease of integration of the API was good. I also like that you can read where the device is, versus what IP they're using.

Pros

What I loved about the company is that it has strong culture with great values. The company takes effort to discuss with employees their personal as well professional challenges.
The software is User Friendly. Easy to join the webinar and Q & A section was great.
We have been satisfied with the effectiveness of Alessa for several years.

Cons

The reason for the search is to find a fraud order that I do not have the specific details for and the dollar amount is all I have. I usually find it, but it takes more time.
The Kount Persona can be a little hard to understand as it is an amalgamation of many different things. We have had confirmed fraud orders have the same persona score as long time repeat customers.
Also took a lot of my time to do further research online to decide if the order in question would be a fraud order. Very time consuming to decided what to do on questionable orders.

Cons

Some frequent errors of the app that difficult the work sometimes.
Up to now I misted nothing. So I have on negative points.
I missing a manuel in german. Own further development is complex.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features36
  • AI/Machine Learning
  • API
  • Access Management
  • Activity Dashboard
  • Activity Monitoring
  • Alerts/Notifications
  • Anomaly Detection
  • Assessment Management
  • Audit Management
  • Audit Trail
  • Behavioral Analytics
  • Case Management
  • Check Fraud Detection
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Custom Fraud Rules
  • Customer Accounts
  • Data Discovery
  • Deep Learning
  • Financial Transaction Approval
  • For Banking
  • For Insurance Industry
  • For eCommerce
  • Fraud Detection
  • Identity Verification
  • Internal Fraud Monitoring
  • Investigation Management
  • ML Algorithm Library
  • Mobile Access
  • Model Training
  • Monitoring
  • PEP Screening
  • PSD2 Compliant
  • Payment Fraud Prevention
  • Performance Management
  • Performance Metrics
  • Policy Management
  • Predictive Modeling
  • Procurement Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • SARs
  • Scheduling
  • Statistical Modeling
  • Third Party Integrations
  • Threat Intelligence
  • Transaction History
  • Transaction Monitoring
  • Visualization
  • Watch List
  • Workflow Management
  • Total features40
  • AI/Machine Learning
  • API
  • Access Management
  • Activity Dashboard
  • Activity Monitoring
  • Alerts/Notifications
  • Anomaly Detection
  • Assessment Management
  • Audit Management
  • Audit Trail
  • Behavioral Analytics
  • Case Management
  • Check Fraud Detection
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Custom Fraud Rules
  • Customer Accounts
  • Data Discovery
  • Deep Learning
  • Financial Transaction Approval
  • For Banking
  • For Insurance Industry
  • For eCommerce
  • Fraud Detection
  • Identity Verification
  • Internal Fraud Monitoring
  • Investigation Management
  • ML Algorithm Library
  • Mobile Access
  • Model Training
  • Monitoring
  • PEP Screening
  • PSD2 Compliant
  • Payment Fraud Prevention
  • Performance Management
  • Performance Metrics
  • Policy Management
  • Predictive Modeling
  • Procurement Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • SARs
  • Scheduling
  • Statistical Modeling
  • Third Party Integrations
  • Threat Intelligence
  • Transaction History
  • Transaction Monitoring
  • Visualization
  • Watch List
  • Workflow Management

Integrations

  • Total integrations5
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations3
  • Authorize.net
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Kount vs. Alessa

See how Kount and Alessa stack up against each other by comparing features, pricing, ratings, integrations, security & more.