Kount Pricing Plan & Cost Guide

Kount

eCommerce fraud detection & prevention

4.7/5 (67 reviews)

Kount Pricing

Pricing model: Subscription

Contact Kount for more information on pricing.

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Kount Pricing Reviews

Pros
  • I have been fortunate to have very hands on account analyst who helps solve any issues that arise and having someone who I can call with issues is always a great help.Lani L.Read the full review
  • I highly recommend implementing Kount. If you do not have a team of specialists to monitor and manage your transactions, then Kount is your answer to not only save money but save sanity.Mike G.Read the full review
  • The ease of integration of the API was good. I also like that you can read where the device is, versus what IP they're using.Robyn C.Read the full review
Cons
  • Also took a lot of my time to do further research online to decide if the order in question would be a fraud order. Very time consuming to decided what to do on questionable orders.Fabian B.Read the full review
  • The Kount Persona can be a little hard to understand as it is an amalgamation of many different things. We have had confirmed fraud orders have the same persona score as long time repeat customers.Verified ReviewerRead the full review
  • The reason for the search is to find a fraud order that I do not have the specific details for and the dollar amount is all I have. I usually find it, but it takes more time.MINDY K.Read the full review
98%
recommended this to a friend or a colleague

5 reviewers had the following to say about Kount's pricing:

Will F.

The more the merrier!

Used daily for 1-2 years
Reviewed 2019-09-04
Review Source: Capterra

Excellent! The integration with Braintree is flawless and the cost per transaction is very low, when you compare to the cost of a chargeback (which can be hard to win).

Pros
It works. This software has helped save us hundreds of thousands of dollars. Our e commerce business was at a loss for what to do to screen out stollen cards.

Cons
If you don't use Braintree (which we now use) as your merchant processor, Kount can be difficult to initially set up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Great product at a Great price!

Used daily for 2+ years
Reviewed 2018-12-28
Review Source: Capterra

Kount has been a great addition to our company for catching potential fraud while reducing the amount of time our customer service team has to spend on manually researching/reviewing possible fraud orders.

Pros
The amount of features we get for the price is great. We use Kount on all web related applications we build and our customer service team loves using it.

Cons
Sometimes finding the information in the newer support portal is challenging, but once you reach out to support they are very helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Great Fraud Detection Automation

Used daily for 1-2 years
Reviewed 2018-12-18
Review Source: Capterra

Their team is very easy to work with and always helpful.

Pros
Kount has allowed us to greatly reduce our manual reviews while still maintaining an extremely low fraud rate.

Cons
The Kount Persona can be a little hard to understand as it is an amalgamation of many different things. We have had confirmed fraud orders have the same persona score as long time repeat customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Kount is people serious about preventing unwanted customers

Used daily for 2+ years
Reviewed 2018-12-27
Review Source: Capterra

Anti-fraud service

Pros
Very customizable and advanced tool for removing unlikely customer buying habits, trends and preventing them from costing further money.

Cons
Doesn't separate unique customers from overall triggers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Kount Review for ecom

Used daily for 2+ years
Reviewed 2018-12-18
Review Source: Capterra

Pros
Kount worked very well at detecting consumer fraud. There was also many ways to create custom rules for blocking. For the most part, it seemed like most of the blocked transactions were valid. The cost of Kount was negligible compared to the "potential" savings. It's long term effectiveness on reducing chargebacks/refunds was inclusive.

Cons
The portal/UI is not mapped out well. The reporting is simple, but a pain to configure and work with. Overall, the reporting was manageable and not a deal breaker because we already have our own internal reporting (not through Kount).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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