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Value for money rating
4.7
/5
67
Price starts from
No pricing info
What users say
MG
Mike G.
Will F.
Price starts from
19.95
/user
Per month
Pricing model
Free trial
Price starts from
8.50
/user
Per month
Pricing model
Free trial
Price starts from
19
Per month
Pricing model
Free trial
Price starts from
1000
Per month
Pricing model
Free trial
Price starts from
0.53
/user
Per year
Pricing model
Free trial
Anonymous Reviewer
Verified reviewer
Wholesale, 1,001-5,000 employees
Used daily for 2+ years
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Kount has been a great addition to our company for catching potential fraud while reducing the amount of time our customer service team has to spend on manually researching/reviewing possible fraud orders.
The amount of features we get for the price is great. We use Kount on all web related applications we build and our customer service team loves using it.
Sometimes finding the information in the newer support portal is challenging, but once you reach out to support they are very helpful.
Will F.
Verified reviewer
Retail, 11-50 employees
Used daily for 1-2 years
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Excellent! The integration with Braintree is flawless and the cost per transaction is very low, when you compare to the cost of a chargeback (which can be hard to win).
It works. This software has helped save us hundreds of thousands of dollars. Our e commerce business was at a loss for what to do to screen out stollen cards.
If you don't use Braintree (which we now use) as your merchant processor, Kount can be difficult to initially set up.
Anonymous Reviewer
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for 2+ years
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Kount worked very well at detecting consumer fraud. There was also many ways to create custom rules for blocking. For the most part, it seemed like most of the blocked transactions were valid. The cost of Kount was negligible compared to the "potential" savings. It's long term effectiveness on reducing chargebacks/refunds was inclusive.
The portal/UI is not mapped out well. The reporting is simple, but a pain to configure and work with. Overall, the reporting was manageable and not a deal breaker because we already have our own internal reporting (not through Kount).
Anonymous Reviewer
Verified reviewer
Retail, 11-50 employees
Used daily for 1-2 years
Review source
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Their team is very easy to work with and always helpful.
Kount has allowed us to greatly reduce our manual reviews while still maintaining an extremely low fraud rate.
The Kount Persona can be a little hard to understand as it is an amalgamation of many different things. We have had confirmed fraud orders have the same persona score as long time repeat customers.