Pricing model: Subscription
Contact Kount for more information on pricing.
5 reviewers had the following to say about Kount's pricing:
Excellent! The integration with Braintree is flawless and the cost per transaction is very low, when you compare to the cost of a chargeback (which can be hard to win).
Pros
It works. This software has helped save us hundreds of thousands of dollars. Our e commerce business was at a loss for what to do to screen out stollen cards.
Cons
If you don't use Braintree (which we now use) as your merchant processor, Kount can be difficult to initially set up.
Rating breakdown
Likelihood to recommend: 10/10
Kount has been a great addition to our company for catching potential fraud while reducing the amount of time our customer service team has to spend on manually researching/reviewing possible fraud orders.
Pros
The amount of features we get for the price is great. We use Kount on all web related applications we build and our customer service team loves using it.
Cons
Sometimes finding the information in the newer support portal is challenging, but once you reach out to support they are very helpful.
Rating breakdown
Likelihood to recommend: 9/10
Their team is very easy to work with and always helpful.
Pros
Kount has allowed us to greatly reduce our manual reviews while still maintaining an extremely low fraud rate.
Cons
The Kount Persona can be a little hard to understand as it is an amalgamation of many different things. We have had confirmed fraud orders have the same persona score as long time repeat customers.
Rating breakdown
Likelihood to recommend: 9/10
Anti-fraud service
Pros
Very customizable and advanced tool for removing unlikely customer buying habits, trends and preventing them from costing further money.
Cons
Doesn't separate unique customers from overall triggers
Rating breakdown
Likelihood to recommend: 10/10
Pros
Kount worked very well at detecting consumer fraud. There was also many ways to create custom rules for blocking. For the most part, it seemed like most of the blocked transactions were valid. The cost of Kount was negligible compared to the "potential" savings. It's long term effectiveness on reducing chargebacks/refunds was inclusive.
Cons
The portal/UI is not mapped out well. The reporting is simple, but a pain to configure and work with. Overall, the reporting was manageable and not a deal breaker because we already have our own internal reporting (not through Kount).
Rating breakdown
Likelihood to recommend: 10/10
