Kount Reviews

Kount

eCommerce fraud detection & prevention

4.72/5 (58 reviews)

MINDY KEARNS

Enjoy using to help prevent fraud

Used daily for 2+ years
Reviewed 2019-01-09
Review Source: Capterra

I have been able to determine bad versus good orders using the risk evaluation Kount provides. I have been able to stop bot orders from processing through our system while using Kount. I have been able to catch fraud by flagging risky info to decline because of Kount.

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Kount

eCommerce fraud detection & prevention

JASON ACKERMAN

KOUNT: The Tireless Associate

Used daily for 1-2 years
Reviewed 2018-12-27
Review Source: Capterra

I would say KOUNT has been so far a better experience than the manual review solution this company used previously. That was an often archaic and time consuming process that would often lead to mixed results and a lot of unnecessary chargebacks and work. I think another benefit that was not considered upon implementation of KOUNT in 2017 here was how the software is able to help us determine 'intent' for orders that appear to be shipping internationally. The products we build and sell cannot be shipped overseas, so when we see the details from KOUNT (IP Addresses, Bank Info, etc) - we're able to stop far many more international parts orders than we were able to before.

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Kount

eCommerce fraud detection & prevention

Anonymous

Great tool for fraud risk management

Used weekly for 2+ years
Reviewed 2019-04-13
Review Source: Capterra

Kount has help us to reduce the fraud rate and the amount of manual work of agents do analyzing transactions

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Kount

eCommerce fraud detection & prevention

Anonymous

Cuts fraud but has a learning curve

Used daily for 2+ years
Reviewed 2018-12-13
Review Source: Capterra

I'm really happy with the service in general. I find their support very helpful and quick to reply. They also offer a lot of webinars that are extremely useful in keeping up with fraud trends and how to deal with credit card disputes.

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Kount

eCommerce fraud detection & prevention

Marimay Amorin

Highly Recommended

Used daily for 2+ years
Reviewed 2018-12-18
Review Source: Capterra

A lot of fraud and unauthorized transactions were captured. And helps minimized the losses of our company due to fraud transactions. Big thanks to Kount

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Kount

eCommerce fraud detection & prevention

Carla Barry

Benefits of using Kount

Used daily for 2+ years
Reviewed 2018-12-18
Review Source: Capterra

With kount it's easier to get in a short period of time what our decline rates approve rates are etc. We've also been able to quickly isolate what regions fraud is coming from for certain of our websites.

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Kount

eCommerce fraud detection & prevention

Frances Duiker

Feedback

Used daily for 2+ years
Reviewed 2019-01-23
Review Source: Capterra

We have significantly cut down on manual reviews and are able to make quicker decisions on orders for review based on scoring output and VIP flags

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Kount

eCommerce fraud detection & prevention

Zach Stein

Great fraud control software

Used daily for 2+ years
Reviewed 2018-12-27
Review Source: Capterra

Kount's support team has been great as have anyone I've spoken to there. Very professional. Well written Magento extension.

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Kount

eCommerce fraud detection & prevention

Moryna Flannery

Fraud control

Used daily for 2+ years
Reviewed 2019-01-04
Review Source: Capterra

Linked orders feature when reviewing orders has been very helpful in identifying other suspicious orders. Being able to flag payment token, addresses etc for decline from the order with just a few clicks is also quite helpful.

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Kount

eCommerce fraud detection & prevention

Anonymous

Kount Review for ecom

Used daily for 2+ years
Reviewed 2018-12-18
Review Source: Capterra

Kount worked very well at detecting consumer fraud. There was also many ways to create custom rules for blocking. For the most part, it seemed like most of the blocked transactions were valid. The cost of Kount was negligible compared to the "potential" savings. It's long term effectiveness on reducing chargebacks/refunds was inclusive.

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Kount

eCommerce fraud detection & prevention

Anonymous

Easy to Integrate and Maintain!

Used monthly for 2+ years
Reviewed 2019-01-08
Review Source: Capterra

With KOUNT, we finally have visibility over our approval rate, which nears 80% each month on average, with less than 1% of orders going into auto decline status. KOUNT allows for cross-departmental collaboration and communication in order to prevent fraud. The business rules management feature is critical to our business in order to control what transactions we want to review or approve, and it allows our business to react quickly to changes that are required throughout the process. KOUNT has proven itself to be an invaluable business partner for our organization.

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Kount

eCommerce fraud detection & prevention

Christian Zappato

One of the best fraud detection tools in the industry

Used daily for 2+ years
Reviewed 2018-12-31
Review Source: Capterra

Excellent. I love Kount. I have been working in Fraud Detection and Analysis for over 10 years and I have used, reviewed, and I'm familiar with almost all the softwares out there and I must say that Kount stands out to me as one of the best, if not the best anti fraud tool in the entire industry.

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Kount

eCommerce fraud detection & prevention

Anonymous

Exceptional Fraud Tool

Used daily for 2+ years
Reviewed 2018-12-19
Review Source: Capterra

Kount has allowed us to manage our e-commerce fraud in a much better way than our previous manual review procedure. Chargebacks dropped significantly as we are looking at orders that we should be looking at and passing through those that do not pose a risk. We are very pleased with the investment and relationship with Kount.

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Kount

eCommerce fraud detection & prevention

Lani Lautoa

Fraud Manager

Used daily for 1-2 years
Reviewed 2018-12-18
Review Source: Capterra

Overall I enjoy my experience with Kount. Whenever I have an issue, it can be quickly solved and addressed by a technical account analyst. I have been fortunate to have very hands on account analyst who helps solve any issues that arise and having someone who I can call with issues is always a great help. Lastly, because of Kount's ease of use, I never have difficulty teaching the platform to new users.

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Kount

eCommerce fraud detection & prevention

Anonymous

Great product at a Great price!

Used daily for 2+ years
Reviewed 2018-12-28
Review Source: Capterra

Kount has been a great addition to our company for catching potential fraud while reducing the amount of time our customer service team has to spend on manually researching/reviewing possible fraud orders.

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Kount

eCommerce fraud detection & prevention

Aurelien Jean

Very good features and very good support

Used daily for 2+ years
Reviewed 2018-12-18
Review Source: Capterra

Using Kount we've been able to reduce our CBK rate significantly. The tool overall is very effective, easy to use. Our customer success manager, Tyler, is very efficient, knowledgeable and always willing to assist us.

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Kount

eCommerce fraud detection & prevention

Dennis L

Best in the business

Used daily for 1-2 years
Reviewed 2018-12-18
Review Source: Capterra

We were suffering from serious fraud attacks and the previous software was canceling good orders and letting through Fraud. With Kount, our chargebacks went down from 5-6% to under 1% within 6 months.

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Kount

eCommerce fraud detection & prevention

armin mosalla

Kount REVIEW

Used daily for 2+ years
Reviewed 2018-12-19
Review Source: Capterra

Would be great if we could block SKUs would be great to block paypal users

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Kount

eCommerce fraud detection & prevention

anne proscia

Kount rocks!

Used daily for 2+ years
Reviewed 2018-12-18
Review Source: Capterra

Our manual review rate has decreased drastically as have our chargebacks. There is no more guessing orders are diligently screened and processed confidently.

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Kount

eCommerce fraud detection & prevention

Svetoslav Savov

Kount Review

Used daily for 2+ years
Reviewed 2018-12-19
Review Source: Capterra

I'm impressed of the powerful device fingerprint mechanism of Kount.

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Kount

eCommerce fraud detection & prevention

kendra cymbor

Koubt Review

Used daily for 2+ years
Reviewed 2018-12-19
Review Source: Capterra

I have had a great response with Kount. I like the software and it is easy to use. It helps with deciding fraud and bad debt as well as chargebacks

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Kount

eCommerce fraud detection & prevention

Terry Lehn

Kount Integration

Used daily for 2+ years
Reviewed 2018-12-18
Review Source: Capterra

Quick integration, Customer UI (portal) is very intuitive, we can add our own user defined fields so that we can easily track data according to our business model.

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Kount

eCommerce fraud detection & prevention

Anonymous

Help for a seemingly hopeless process

Used daily for 2+ years
Reviewed 2018-12-18
Review Source: Capterra

I enjoy how easy Kount is to use, all of the information that I need is clearly laid out for my team and I to find and make quick decisions on orders in review.

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Kount

eCommerce fraud detection & prevention

Robyn Cino

Kount Pros & Cons

Used daily for 6-12 months
Reviewed 2018-12-18
Review Source: Capterra

We found that Kount was not as relevant in our industry as other fraud tools that are more geared toward the travel industry. I'm sure it works well for industries selling goods, however it didn't work well for us. Overall, our agents were at times confused, and most often not able to use Kount in their decision making process.

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Kount

eCommerce fraud detection & prevention

Shelly Green

Kount has lowered our manual reviews significantly

Used daily for 1-2 years
Reviewed 2019-01-04
Review Source: Capterra

Once you set up the rules, it is pretty simple to use. It eliminates a lot of manual review.

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Kount

eCommerce fraud detection & prevention

Anonymous

Kount is people serious about preventing unwanted customers

Used daily for 2+ years
Reviewed 2018-12-27
Review Source: Capterra

Anti-fraud service

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Kount

eCommerce fraud detection & prevention

Majranish Perez

Very Useful

Used daily for 2+ years
Reviewed 2019-01-01
Review Source: Capterra

We have been using Kount for 6 years and so far it serves its purpose as one of our primary tools in fraud department.

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Kount

eCommerce fraud detection & prevention

Anonymous

Great Fraud Detection Automation

Used daily for 1-2 years
Reviewed 2018-12-18
Review Source: Capterra

Their team is very easy to work with and always helpful.

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Kount

eCommerce fraud detection & prevention

Anonymous

Kount Software Review

Used daily for 2+ years
Reviewed 2019-01-07
Review Source: Capterra

Overall Experience with Kount is Great!!!!!!

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Kount

eCommerce fraud detection & prevention

Tara Holman

Great tool- very informative.

Used daily for 2+ years
Reviewed 2018-12-18
Review Source: Capterra

I really enjoy the product and the support team is great!

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Kount

eCommerce fraud detection & prevention

Sonia Kumar

Best Software used for large Organizations

Used daily for 2+ years
Reviewed 2019-01-04
Review Source: Capterra

Overall this is a wonderful program in which I've used in multiple large organizations

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Kount

eCommerce fraud detection & prevention

Mari Varner

Kount review

Used daily for 6-12 months
Reviewed 2018-12-18
Review Source: Capterra

Very impressed with functionality and use. Would highly recommend to another company!

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Kount

eCommerce fraud detection & prevention

Valerie Hayes

Thoughts on Kount

Used daily for 1-2 years
Reviewed 2018-12-20
Review Source: Capterra

Kount is a great product which is easy to use and helps me feel confidence that my business is protected

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Kount

eCommerce fraud detection & prevention

Anonymous

You can Kount on it!

Used daily for 1-2 years
Reviewed 2018-12-19
Review Source: Capterra

I've been using Kount daily for a little less than a year and it has been one of the most useful tools I've come across in e-commerce fraud prevention.

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Kount

eCommerce fraud detection & prevention

Anonymous

One of the best fraud detection software

Used daily for 1-2 years
Reviewed 2019-01-04
Review Source: Capterra

The good thing about this software is we get results in as little as 1 second. So, fraud detection while doing payments can be found out instead of having chargebacks.

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Kount

eCommerce fraud detection & prevention

David Summers

Director Asset Protection

Used daily for 1-2 years
Reviewed 2019-01-04
Review Source: Capterra

Kount

eCommerce fraud detection & prevention

Tucker Phelps

Kount your savings

Used daily for 1-2 years
Reviewed 2018-12-27
Review Source: Capterra

Kount's integration with omnichannel purchasing has made our fraud mitigation objectives a breeze

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Kount

eCommerce fraud detection & prevention

Kristine Mendoza

Kount review

Used daily for 1-2 years
Reviewed 2018-12-27
Review Source: Capterra

User friendly and comprehensive

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Kount

eCommerce fraud detection & prevention

Alessandra De Sena Ferreira

A support that Kounts!

Used daily for 1-2 years
Reviewed 2019-01-11
Review Source: Capterra

Kount has been helping me a lot with fraud manual checks and fraud-related chargebacks.

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Kount

eCommerce fraud detection & prevention

Anonymous

Great product

Used daily for 1-2 years
Reviewed 2018-12-18
Review Source: Capterra

We have drastically reduced our fraud rate once we started using Kount

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Kount

eCommerce fraud detection & prevention

Anonymous

Easy to use

Used daily for 6-12 months
Reviewed 2018-12-27
Review Source: Capterra

I love that we can control everything from Kount. It made it easier to approve orders without having to look into different platforms.

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Kount

eCommerce fraud detection & prevention

Will Fisher

Everyone should be using this.

Used weekly for 6-12 months
Reviewed 2018-12-18
Review Source: Capterra

Excellent, could not be happier!

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Kount

eCommerce fraud detection & prevention

Shaw Skunca

Stops most fraud, but could have better features

Used daily for 1-2 years
Reviewed 2019-02-20
Review Source: Capterra

stops most fraud, some features are very easy to use

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Kount

eCommerce fraud detection & prevention

robin green

Kount Usage

Used daily for 1-2 years
Reviewed 2018-12-18
Review Source: Capterra

Really straight forward information provided

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Kount

eCommerce fraud detection & prevention

Jennie May

Verifying if information

Used daily for 6-12 months
Reviewed 2018-12-18
Review Source: Capterra

verifying if its the client booking with there own credit and if the credit card is good and not fraud

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Kount

eCommerce fraud detection & prevention

Brandon Squires

After trying several ecommerce fraud prevention platforms, Kount inc. yeilded unparalled results!

Reviewed 2015-11-03
Review Source: Capterra

One doesn't have to utilize the underwhelming performance of ecommerce fraud prevention software provided by PayPal for very long to understand the limitations of the product. After we suffered a string of fraudulent purchases and began to notice an increase in chargebacks, accompanied by dead ends in Pay Pal's customer service, we began to shop around for partners to help us deal with our problems. We reached out to several platforms and found Kount inc. to be the most motivated, informed and eager to assist us. They analyzed our issues, reviewed where we needed assistance, provided the suitable software for our situation and educated our employees about the proper use of the product. Our chargebacks slowed quickly and our ability to identify new fraud accelerated allowing us to focus on sales rather than on fraud research.

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Kount

eCommerce fraud detection & prevention

Anonymous

Great product

Used weekly for 2+ years
Reviewed 2018-12-18
Review Source: Capterra

I love to use kount, it makes my job as a fraud analyst much more simple. I feel more secure in my decision ever since we got Kount.

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Kount

eCommerce fraud detection & prevention

Brett Dussault

KOUNT REVIEW

Used daily for 6-12 months
Reviewed 2018-12-27
Review Source: Capterra

Awesome system. I use it mostly everyday and it make my job a lot easier.

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Kount

eCommerce fraud detection & prevention

Nicole Logo

Kount is EASY to use and FUNCTIONAL

Used daily for 6-12 months
Reviewed 2018-12-28
Review Source: Capterra

Kount has great customer service, which is very helpful!

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Kount

eCommerce fraud detection & prevention

Chaim Lichy

Reliable

Used daily for 6-12 months
Reviewed 2018-12-27
Review Source: Capterra

Keeping our merchants secure from possible fraudulent shoppers

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Kount

eCommerce fraud detection & prevention

Ahthea Manauf

CATCHING FRAUDSTERS ONE STEP AT A TIME

Used weekly for 2+ years
Reviewed 2019-02-07
Review Source: Capterra

This software provides accurate information and helps business everywhere preventing fraud.

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Kount

eCommerce fraud detection & prevention

Ali Raeisi

Ali Raeisi

Used daily for 1-2 years
Reviewed 2018-12-27
Review Source: Capterra

easy to use and the ability to modify /add rules very easily

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Kount

eCommerce fraud detection & prevention

Kristina Laplante

Kount

Used weekly for 1-2 years
Reviewed 2019-01-04
Review Source: Capterra

It's good, I need help here and there to understand what the error messages may be, but other than than it's good

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Kount

eCommerce fraud detection & prevention

Melissa Nguyen

Kount Review

Used daily for less than 6 months
Reviewed 2018-12-28
Review Source: Capterra

I think its great that it does the verification of the credit cards for us so we do not have to worry about fraud charges going through. They are very thorough and build their knowledge of our business as it goes

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Kount

eCommerce fraud detection & prevention

Catherine Mariani

Kount Review

Used daily for less than 6 months
Reviewed 2018-12-28
Review Source: Capterra

I like that you can use the software to build rules for your business in order to mitigate fraud when you notice patterns.

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Kount

eCommerce fraud detection & prevention

Cory Bensen

I recommend Kount!

Used occasionally for 6-12 months
Reviewed 2018-12-18
Review Source: Capterra

Lots of information, and easy to use interface.

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Kount

eCommerce fraud detection & prevention

Sahman Aleboyeh

All encompassing

Used monthly for 1-2 years
Reviewed 2018-12-27
Review Source: Capterra

I find that Kount is great at fraud monitoring and easy to navigate

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Kount

eCommerce fraud detection & prevention

Jorriel Purugganan

Excellent

Used occasionally for less than 6 months
Reviewed 2019-01-16
Review Source: Capterra

Loved the kount. It was very easy to use!

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Kount

eCommerce fraud detection & prevention