MeridianLink Consumer Features


Competitor Feature Comparison

ACH Payment Processing
API
Alerts / Escalation
Alerts/Notifications
Applicant Tracking
Application Management
Auto Loans
Borrower Management
Business Loans
Configurable Workflow
Contact Database
Credit Card Processing
Data Capture and Transfer
Data Import/Export
Digital Signature
Electronic Signature
Financial Management
Integrated Vendor Services
Loan Management
Loan Origination
Loan Portfolio Management
Loan Processing
Loan Servicing
Multi-Branch
Online Applications
Pipeline Management
Pre-Qualification
Price / Margin Management
Pricing Management
Real Time Reporting
Risk Management
Rules-Based Workflow
Student Loans
Third Party Integrations
Transaction History
Workflow Management
Visit WebsiteCompare App
ACH Payment Processing
API
Alerts / Escalation
Alerts/Notifications
Applicant Tracking
Application Management
Auto Loans
Borrower Management
Business Loans
Configurable Workflow
Contact Database
Credit Card Processing
Data Capture and Transfer
Data Import/Export
Digital Signature
Electronic Signature
Financial Management
Integrated Vendor Services
Loan Management
Loan Origination
Loan Portfolio Management
Loan Processing
Loan Servicing
Multi-Branch
Online Applications
Pipeline Management
Pre-Qualification
Price / Margin Management
Pricing Management
Real Time Reporting
Risk Management
Rules-Based Workflow
Student Loans
Third Party Integrations
Transaction History
Workflow Management
Visit WebsiteCompare App
ACH Payment Processing
API
Alerts / Escalation
Alerts/Notifications
Applicant Tracking
Application Management
Auto Loans
Borrower Management
Business Loans
Configurable Workflow
Contact Database
Credit Card Processing
Data Capture and Transfer
Data Import/Export
Digital Signature
Electronic Signature
Financial Management
Integrated Vendor Services
Loan Management
Loan Origination
Loan Portfolio Management
Loan Processing
Loan Servicing
Multi-Branch
Online Applications
Pipeline Management
Pre-Qualification
Price / Margin Management
Pricing Management
Real Time Reporting
Risk Management
Rules-Based Workflow
Student Loans
Third Party Integrations
Transaction History
Workflow Management
Visit WebsiteCompare App

MeridianLink Consumer Feature Reviews

16 reviewers had the following to say about MeridianLink Consumer's features:

Lindsey H.

LoansPQ Review

2021-02-11

They integrate with many of our vendors, making it a very streamlined process for our loan originators and member service representatives to use!

Pros

LoansPQ is a very easy product to use - very streamlined and the process workflow is well laid out for the user.

Cons

The only things that could really improve, is being able to add more fields and logic to the coding of reports, forms, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shyam P.

Meridian Link Review

2019-09-27

The experience is great, the workflow on Xpress Account is very user friendly.

Pros

easy to use (Xpress Accounts) Custom ability

Cons

Navigation (Loans PQ) isn't as easy to navigate for loans as Xpress Accounts

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Cliff C.

Good but keep going

2019-10-03

automation, integration, frictionless lending, preapproval solutions, 24x7 solutions - LoansPQ offers many options in this space but we now expect more from them as a leader in this space - keep going!

Pros

The integrations and forward looking vision of ML.

Cons

The limitations of the software - unable to pull fields into reports, unable to make changes that would impact other users (even if a positive change), the amount of information on most pages is overwhelming

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Patrick W.

Meridianlink System Review

2019-08-09

Meridinalink provides our staff and membership with an efficient, customizable experience across all channels.

Pros

Meridianlink has a network of 3rd party providers that allows other functionality to be integrated within their ecosystem.

Cons

The system needs to be more consistent with the Business Rule set up. Dependent upon where you are in the system(ie. Custom Queues, Custom List, Product Setup, etc), the Business Rules to select from are different within these system functions. Meridianlink needs to have the options consistent across all functions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Karen M.

Loans PQ - Great Product and Value

2019-10-03

Significantly reduced time it takes to open accounts and process loans.

Pros

The system can automate a lot of steps saving you time and money.

Cons

New Account side is not as strong as the Lending side.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin W.

The Apple of LOS's

2019-08-06

I think LoansPQ does a good job overall and it does what its supposed to do. I call it the Apple of LOS's because it does everything you need it to do but everything has to be done the way LoansPQ wants it to be done as oppose to creating a custom experience/approach that fits your organization's needs. I feel if the software was a bit more "open sourced" it would go along way.

Pros

There are some very good vendor integrations such as Lenders Protection and Allied Solutions Debt Protection, GAP, and MBP.

Cons

The LOS is not very customizable. It would be great if we could rename fields, make certain fields required/not required without the assistance of MeridianLink Support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Deana M. G.

Highly Integrated System, Perfect for Consumer Lending

2019-08-07

With LoansPQ I rally like having a PSM to help guide me, especially if I have a question on if the system can do this and I cannot find it in Knowledge Base.

Pros

The application is a workflow and optional booking validations help ensure that there are no compliance errors.

Cons

Would like more flexibility to add in a custom field in the application instead of having to add in a custom question. Also would like more updates on tickets that I submitted. I have to keep reaching out to LPQ support to see what is the status. Which always happens to have some programing issues that can take awhile to fix.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
joshua t.

LoansPQ Review

2019-09-05

Overall the relationship has been valuable, they work with us to ensure that we are getting the value out of the product.

Pros

It allows for lending and deposit account opening all in one product.

Cons

The back office interface is dated and can be a little confusing to navigate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Yuriy F.

MeridianLink LoansPQ Review

2021-02-11

Implementation is hard if you do not have on-staff dedicated engineers like us, but MeridianLink SDCs are very knowledgeable and helpful.

Pros

Landing Page - configurable set of application types which can be hosted by online/mobile banking vendor or on a public facing website.

Cons

Not all AVM integrations that we needed were available, e.g., Equifax Mortgage Solutions for a tri-merge credit pull.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robin G.

MeridianLink

2019-08-06

Their Support team is the best, their Sales team is approachable and not smothering at all, their management is quick to resolve issues when needed.

Pros

They take their time schedule meetings if they are needed to make sure the problem is resolved.

Cons

Really there isn't anything that MeridianLink isn't already working on to improve

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Don M.

MeridianLink LoansPQ Review

2019-09-06

Pros

The software integrates seamlessly with our various other software programs thereby substantially reducing the amount of time needed to process and fund a loan.

Cons

The decision engine is by far the worst aspect of the software. With that being said, MeridianLink has told us they are committed to improving it in 2020 and ff they build what they told us they were going to build, we will be very pleased.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica F.

Very user friendly

2019-10-01

Staff are very knowledgeable and if they don’t know the answer they research it and follow up with you.

Pros

The fact that it can check all 3rd party vendors with one click.

Cons

The slowness in the beginning but it has been resolved. Also having to navigate from page to page to check different pages but this is also changing with the new upgrade.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
PONCIETTA C.

SEAMLESS APPLICATOIN

2021-02-11

THE SOFTWARE IS EASY TO USE AND THE STEPS ARE EASY TO FOLLOW.

Pros

THE RESPONSE TIME IS ALSO GREAT, ESPECIALLY IN THESE DAYS WHEN YOU HAVE TO WAIT FOREVER TO GET HELP FROM ANYONE ONLINE .

Cons

I HAVE NOT COME ACROSS ANYTHING THAT I DID NOT LIKE ABOUT THIS SOFTWARE. IT HAS BEEN ABLE TO FULFILL ALL OF THE NEEDS THAT I HAVE SO I WOULD HAVE TO SAY, NOTHING.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kymberli R.

Many Benefits & Features

2021-02-11

Have learned a lot about the software and have interacted with many of the staff members, all of whom have been great to work with.

Pros

There are many options to customize the software to meet our organization's needs.

Cons

The deployment was a bit tricky, however, I've seen subsequent tools rolled out by MeridianLink to make the process easier, ex. new spreadsheet/checklist that drives the direction of what needs to be set-up next.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Leann W.

Long time customer

2019-10-02

Pros

Workflow capabilities are great.

Cons

Instant approval decision engine is limited

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Renee M.

Convience

2021-02-16

I like this program a lot because it is very easy to use and convenient.

Pros

It is easy to use and convenient.

Cons

I don't see any problems with this program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more