Medius Reviews - Pros & Cons, Ratings & more

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Medius AP Automation is a cloud-based solution designed to help small to large businesses automate accounts payable (AP) processes and manage vendor invoices and approval workflows. Medius invoice matching engine enables managers to streamline the entire invoice processing lifecycle.

Medius

Web-based

Controller

I also appreciate the two tiered security, so one person can upload the file, the next can approve the actual payments. The cost is great and we feel we get a great value for the product.

Accounts Payable

I love how you can work quickly, and push invoices to each location/person for approval.

ERP System Administrator

This software we use is very basic, but its simplicity is nice.

Accounting Director

As much as we were told otherwise, the software does not work well for large volumes of payments.

Overall, everything has been great and easy to use.

International Accounting Supervisor

We are constantly surprised at what the system can do and are learning new things on a weekly basis about functionality. At a base level this was a huge improvement in our processes.

SREC Operations Manager

Specifically, we were disappointed when customer zip codes were used as passwords, as we found that to be a security concern.

Finance Manager

Great way to keep track of all invoices, knowing who's queue they are in and how long it's been there.

Group Manager - Information Systems

The customer support is very good and the response time is usually very quick.

SENIOR ACCOUNTANT

I had the hard drive gone wrong and new pc when we downloaded the active vendor file was changed to the last one instead of using the new one.

The credit card refund we get pays for the service and then some, so we actually make money using the product.

I also don't like the two part verification that requires authentication code every time I login.

SitePro internal user

Medius is GREAT!

It has been very helpful. All the account department liked and enjoyed the easy and quick way in which this paltaform works. 

East way to work with account

Hi Jo?o, thanks so much for your feedback, and thanks for being our valued client! We're thrilled to be able to help streamline your AP process. We're also pleased to announce that we're releasing a brand new UI for our platform this quarter. We're proud to continue enhancing our ability to fulfill our mission to improve the lives of accounting departments globally with our new UI.

Overall experience with OnPay was excellent. [SENSITIVE CONTENT HIDDEN] was our onboarding specialist and he was a pleasure to work with. Extremely professional and knowledgeable about the product and if he didn't know an answer, he would get in touch with the developers and get back with a solution. I am very satisfied with our decision to go with OnPay. We also earn a monthly cash rebate for all payments made with a virtual card, which offsets our monthly fee. Can't beat that. [SENSITIVE CONTENT HIDDEN] helped us from the beginning, as he was the one who sold us the product and he has reached out to make sure everything was running smoothly during and after implementation. I highly recommend OnPay to other businesses. 

OnPay Solution product review

Big Help for Our Team

Hi Steven, thanks so much for leaving a review. We're delighted to hear that you are enjoying our AP automation solution and that you were able to enable remote functionality before offices closed due to COVID-19. We are also ecstatic that you're getting the most out of your virtual card program. Our solution is designed to cover any hosting costs and transaction fees. Like you, most of our clients generate profit from our solution and save on costs associated with manual paper-based processes. Security is of utmost importance to us, especially when the majority of workers are logging into systems from home. Happy to hear that everything is functioning as intended or better. 

After seeing this review, we have updated your admin permissions. You can now edit access and add/ delete users. We are also pleased to announce that we are currently working on updating our UI and several other product enhancements. We will update you via email when the updates are released. Thanks again! 

 
We would recommend them to anyone seeking a solution for electronic payments. 

OnPay Solutions Is a Great Fit

Wow! Thanks for the glowing review, David! We feel the same way about working with you and the rest of the Coastal Construction Products team!

Medius has allowed us to take our invoicing processing time down from a few weeks to a few days.  We have moved accountability of approvals to the business owners and this has allowed AP to focus on more value-added activities.  We are constantly surprised at what the system can do and are learning new things on a weekly basis about functionality.  At a base level this was a huge improvement in our processes.  We are gaining even more efficiency as we become familiar with the product and all of the available tools.

Medius delivers excellent value

Hi Trevor, thank you so much for taking the time to write a review on Medius. Great to hear about you being able to reduce invoice processing times from a few weeks to a few days, very impressive! And that you have your AP team focusing on more value-add activities and that you're gaining even more efficiencies as you learn to utilize the system more effectively. 

REVIEW

Thank you for the excellent feedback, Carla! We greatly value your partnership! We are rolling out some exciting news about our check printing functionality in the coming weeks. Stay tuned for details!

Constant issues with processing

Since last week when we became aware of the issues you are experiencing, our team has gone to work on resolving any operational inefficiencies. Rest assured that our team has a solution. We pride ourselves on excellent customer service and wish we had been notified of the gaps in the process sooner. Please do not hesitate to contact us if you have any questions.

Overall an excellent experience with OnPay.

Secure Pay Check printing

Thanks so much for the valuable feedback, Matthew! We love working with you and your team!

Very customer consciences and helpful when issues do arise. 

Good Value

Thanks so much for the feedback, Edith! We really enjoy partnering with you!

(cannot address this as I don't deal with Accounts Payable)

Easy to Use and Great Customer Service!

Thanks for the great feedback, Trudi! We value your partnership!

It is terrible. Every single time we ran a payment run we ran into different issues. Do not recommend.

Good in theory, terrible in practice.

Thank you for your feedback, Rebecca. We are very sorry to learn that you are having issues processing large payment runs. This should not be the case.  We have many other clients processing thousands of payments a week without such problems. Our team is committed to streamlining your payments process as well and will be reaching out to you today to help troubleshoot your issue.  We hope to find a solution that exceeds your expectations!  

To be honest, we struggled with the setup, but a lot of that was on us and our IT department.  We didn't do a good job of involving our IT department at the right time.  Medius has a great team of people and they are always so willing to help work through issues!

Great software with great support team!

Hi Angie, thank you so much for taking the time to write a review on Medius. Great to hear about your ability to keep track of all invoices and reduce paper in your AP operations! Great advice on getting the IT team involved earlier in the AP automation implementation project. Thank you for the feedback on being able to edit invoices after they've been sent to the payment system, we'll share that with our development team. Glad to hear the great feedback on our team, let us know if there's anything else we can do to help you achieve the highest possible touchless invoice processing rates!

MediusFlow was extremely easy to work with throughout the whole process.  Our IT department still calls the solution implementation their golden standard.  Medius was also with us throughout the whole user training phase, and continues to improve the solution to make it even more beneficial and efficient for our organization.

MediusFlow is the best practice solution for AP Automation

Hi Paul, thank you so much for taking the time to write a review on Medius. Great to hear that the implementation of MediusFlow is now the golden standard in your organization, and that you've gained better visibility of your invoice process, eliminated email chains, centralized your invoicing and are utilizing mobile capabilities to improve your operations. We'll share your feedback on the initial system setup with our development team. Thank you also for the positive feedback on our team being there to support users during the training phase!

Good customer service, product is not always easy to use. 

Ease of use. Only have to use one program and less errors.

Much better. A huge difference over the previous software we used. Easier to use. Less steps.

It makes it easy for us to pay vendors by credit card. It is efficient and simple to use to we get time savings over cutting checks too. 

This software we use is very basic, but its simplicity is nice!

Really love the prompt customer service

easy to print checks and easy to create virtual card payment to the vendors.

On pay is very helpful and reliable to help

review

Chris -- We are sorry you feel the install was complicated.  We typically can get a system up and running with off-site checks and all electronic payments in under 20 business days from receiving a usable payment file.  

We would like to hear your feedback about streamlining and making installs seem more smooth.  One of us will reach back out to you very soon.  

We have been using this software for 20 years to issue accounts payable and payroll checks.  About 1 year ago we added the virtual card payment feature which allows us to make accounts payable payments via single use credit card numbers.  We export the payment information from our ERP system and import it into SecurePayPlus (SPP).  We have SPP configured to required 2 people to enter user names and passwords before a payment can be generated.  Overall the software works well although it does have a few minor quirks.  The customer support is very good and the response time is usually very quick.

Medius Reviews

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