Mortgage+Care Reviews

Mortgage+Care

Loan origination and servicing for credit unions and banks

4.43/5 (7 reviews)

Krystyna Raporte

Accurate Easy and User Friendly Software

Used daily for 6-12 months
Reviewed 2019-08-05
Review Source: Capterra

I am very pleased with the software implementation and early results that I can already experience.

Pros
Very easy to learn, intuitive software that provides and compiles all info I need to handle any call from the investor.

Cons
First steps implementing any software are never easy. But Mortgage +Care customer service team made it painless and almost enjoyable process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mortgage+Care

Loan origination and servicing for credit unions and banks

Carrie Johns

This product has support from the manaufacture/owner available at all times.

Reviewed 2008-08-22
Review Source: Capterra

This product has support from the manaufacture/owner available at all times. Product is simple and does not require a large output of cash to get started. Contract simple and straight forward with no legal issues attached.

Pros
Turnkey system with abundance of enchancements available to the user. Can be easily configured to users application. On going support via phone and hands on as needed. Competitive pricing to meet any application.

Cons
Without proper training, errors and complex issues can occur. Penny issue with some computations.

Rating breakdown

Ease of use
Customer support

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Mortgage+Care

Loan origination and servicing for credit unions and banks

KATHIE KNIGHTEN

review of mortcare

Reviewed 2010-07-22
Review Source: Capterra

We already pay yearly for the updates, etc. I do not feel you should bill for a problem that the system created.

Pros
Customer service is good. Sometimes I would like a quicker call back, but I understand we are all busy.

Cons
I do not like when the system changes something on it own and I then have to pay to get it fixed. That is just wrong! (i.e. the zero pays being put on our check run were working fine then the system created an error & wouldn't work for 2-3 months, I then got it to work the next month and then it didn't work again. Customer service fixed it. But, I had to pay for it. The file that messed it up.... hadn't been touched in years! I should have to pay for something that I didn't break.

Rating breakdown

Ease of use
Customer support

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Mortgage+Care

Loan origination and servicing for credit unions and banks

Andriy Lesyshyn

Great Software, Great Value!

Reviewed 2010-08-04
Review Source: Capterra

Mortgage-care offers the best value to a small or medium-size business.

Pros
The best part about Mortgage-care is that it gives its users the ability to customize it to meet their unique needs. It is simple to use and is quite versatile. Support staff is responsive and knowledgeable.

Cons
While it is easy to learn and operate, a comprehensive manual or help menu would be helpful for those "out-of-the-norm" situations.

Rating breakdown

Ease of use
Customer support

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Mortgage+Care

Loan origination and servicing for credit unions and banks

Dave DeLaura

Great Loan Servicing Software

Reviewed 2017-02-01
Review Source: Capterra

I've been using Mortgage Care for about 2 years now and it is a great program for servicing mortgage loans. The software is very user friendly and the reporting is excellent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Mortgage+Care

Loan origination and servicing for credit unions and banks

Esther Bell

review

Reviewed 2011-03-07
Review Source: Capterra

good rating

Pros
Good company that stays on top of the mortgage industry and it's requirements

Cons
nothing really negative

Rating breakdown

Ease of use
Customer support

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Mortgage+Care

Loan origination and servicing for credit unions and banks

Lea Tedrowe

Review of Consulting Plus

Reviewed 2011-04-15
Review Source: Capterra

I think the product is 100%

Pros
Great support

Cons
I have had no problems

Rating breakdown

Ease of use
Customer support

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Mortgage+Care

Loan origination and servicing for credit unions and banks