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Recommended
Chris P.
Retail, 11-50 employees
Used daily for 2+ years
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The software is good for a small entity but once you grow and need more detail it becomes a handbrake on information.
easy to use ,A very easy to use and follow accounting software, the flow of information is easy to follow
I have been using the MYOB Essentials purely for payroll of a bout 10 employees. I find the customer service frustrating as it seems impossible to actually speak to anyone.
Adam W.
Supermarkets, 11-50 employees
Used daily for 2+ years
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Application layout makes it easy to navigate
The upgrade feature needs to run in the background.
Elizabeth W.
Food & Beverages, 1-10 employees
Used weekly for 2+ years
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Very frustrating, dissatisfaction and disappointment. Will be looking at Xero.
Nothing about the new upgraded platform, all information has to transferred over. Too many gimmicks of cartoon characters , boxes with useless information and graphs taking up half of the dashboard. Support of myob is very inexperienced and wasted 3 hrs on the phone to resolve payroll issues. Did not ask or want the upgrade now paying more for a useless product.
Navigation is too complex, nothing is clear and simple. Super is not calculated correctly, some of the information has not migrated over with the new platform had to re input details. A lot of wasted time.
Mark R.
Maritime, 1-10 employees
Used weekly for 2+ years
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A very unprofessional company. I have been using MYOB for over 5 years and have found the service disgraceful. The service is the worst of any company I have ever used. They take forever to answer a phone call and quite often after waiting u to an hour for hepl, the phone is disconnectred. I need to call them agaion and try for help. I did not leave hoping for MYOB to improve its service. Also the work to find an alternative. Just now i spent 3/4 hour and they hung up after the wait.
Nothing. Very bad service. No service. The software was very hard to use. I accepted and learned more. No ease of use.
The complete usability and back up service.
Pam D.
Primary/Secondary Education, 51-200 employees
Used daily for 2+ years
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Good program for small business and very easy to fix mistakes but no audit trail
Easy to use and can have detailed accounts set up,at 4 levels Reports are set up so easy to use out of the box Great program in box
From an audit perspective not great as you can renter things without an audit trail No reporting flexibility
Nicole G.
Staffing and Recruiting, 201-500 employees
Used daily for 2+ years
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I enjoy using MYOB simply because it does everything you need for a small business - sometimes needs more explanation with accounting though for new people.
glitches with POS machines is really the only thing I ever came across with this program, so not alot from a small business perspective.
Jason P.
Hospitality, 11-50 employees
Used weekly for 2+ years
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A can't imagine a business could do worse than this product, go elsewhere and save yourself the hassle.
It didn't fail on install... that's about it!
I paid for the full version of the software and not even 12 months in they are forcing me to pay for a subscription service as well! Having disabled single touch payroll for offline users they have made the software obsolete. Support is terrible and slow, you'll quickly get sick of the on hold music. Doesn't matter once you've identified yourself as soon as you're transferred you'll have to do it again. And the reporting is a waste of time (and paper), you can't even print a list of employees with their birthdays!
Marilyn K.
Retail, 1-10 employees
Used daily for 2+ years
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The background of MYOB needs to be updated to keep up with the updates
This software is easy to use . It has all the modules you need to run a small to medium business in todays environment.
Processing is slow and will freeze the screen Myob does not like large files which is a huge problem.
Michele H.
Accounting, 1-10 employees
Used daily for 2+ years
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Makes my work life convenient
Helps a lot with accounting work for clients. Myob essential version allows me to log in and work on in where ever I’m located (as long as I have internet access)
Only worked when there is internet access available, not available offine.
Chris F.
Construction, 1-10 employees
Used daily for 2+ years
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I have been using this software for over 10 years it is a bit expensive but works well Especially after it went to cloud based
And I like if anything goes missing my computer gets Stolen or burns or virus then I don't lose everything because it's on the clouds
The cons are that it is too expensive for what it is
Karen Y.
Education Management, 1-10 employees
Used daily for 2+ years
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I used MYOB a few years ago. At that time MYOB seems the only one which is capable of doing accounting tasks in Australia
I used MYOB a few years ago. At that time MYOB online version seems poorly designed, not suitable for multitasking
Verified reviewer
Legislative Office, 501-1,000 employees
Used daily for 1-2 years
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I would recommend it to someone say a professional bookkeeper, I found Quickbooks to be more user friendly for easy bookkeeping soultuons also finding Quickbooks a lot cheaper than MYOB.
Very detailed, Easy to add transactions.
I found the software was not very “user friendly” especially as someone who isn’t the greatest at Bookeeping, the terms (words) and navigation was very hard sometimes. I ended up switching to Quickbooks.
Michael B.
Law Practice, 11-50 employees
Used daily for 2+ years
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Ese of use, accessibility, features are simple, seamless integration, reporting functions, governance
None, it is clear and easy to use daily.
Ivan M.
Retail, 11-50 employees
Used daily for 2+ years
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I have used MYOB for years, it's perfect for getting the job done, and easy to use.
Sometimes the ability to change or delete transactions is a little bit dangerous.
'Kim's A.
Accounting, 1-10 employees
Used daily for 2+ years
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Keep clients complaint!
This product makes the day to day task of a business owner more professional!
the Cost of the software could put a few people off!
Verified reviewer
Civil Engineering, self-employed
Used daily for less than 6 months
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Good software with lots of useful functionality, but too pricey for my needs and too cumbersome compared to other options
MYOB will polished with lots of mine integrations and options.
There are a number of different portals with different purposes and I would get lost sometimes navigating the various sites.
Neil W.
Veterinary, 1-10 employees
Used weekly for 2+ years
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I would definitely not recommend this product when there are better ones on the market, such as Xero.
It integrated with my previous payroll programme
Difficult to fix problems. Useless customer support. Currently on hold for 110 minutes and counting, and have been "first in the queue" for at least 40 minutes. Their support number is not easy to find and the wait times are unacceptable. Also, the payroll needs more steps than xero to pay staff and report to IRD.
Edward T.
Retail, 11-50 employees
Used daily for 2+ years
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Ease of use. Pricing Easy interface Online storage
Limited reporting and search functions Limited customs report
matt C.
Construction, self-employed
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its ease of use, Its simple. Everything is a click a way all bookkeepers and accountnats will have access in the back ground to pullt he data they need to complete tax things
I would ideally like to see a scheduling app or component added which id desktop and phone friendly
Karen Z.
Arts and Crafts, 1-10 employees
Used weekly for 2+ years
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I've been using MYOB for many years, mainly to raise invoices and purchases, plus to track the P&L and balance sheet. It's a pretty robust product that doesn't need specialist instruction to use the basic functions, but it started getting pretty annoying when I upgraded late 2013 and now one has to be connected to the internet in order to use it. That means if your internet connection is down or you're out of WIFI reach on the road, you can't do anything with your company files. That's my biggest complaint.
Fairly easy to use; robust
You have to have internet connection to use your company files.
Karim D.
Telecommunications, 1,001-5,000 employees
Used weekly for 2+ years
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C'est le moyen rapide et facile de gérer mes flux de trésorerie et mes exigences de conformité ATO.
Ce n'est pas vraiment très facile à s'adapter avec mais une fois c'est fait c'est bon
Showing original review in French. See translation
Glenn L.
Computer Software, 1-10 employees
Used daily for less than 6 months
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I would avoid unless you only want to use it for a small business with no plans to grow to the stage where you need to upgrade your accounting software. Also requires a internet connection to run.
Easy to use for a small business. Its web based so you dont need to install any software, and you can use it from any location where you have internet access.
Import and export data options VERY limited. Can only import items and contacts, can only export a account and journal summary for your accountant. This means you cant use Essentials with a 3rd part system, or export your data if you later decide to stop using Essentials, effectively locking you in. Would make it difficult for a growing business to upgrade to a more advanced accounting system, you would need to manually enter all your records from scratch.
Adam P.
Real Estate, 11-50 employees
Used daily for 6-12 months
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We use MYOB for our payroll and it is very simple and functional software
I don’t have a con for this software as we are very happy with it
Paul T.
Telecommunications, 1-10 employees
Used other for 2+ years
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I had little to do with the software save reading my payslips and annual payment summary. These werre accurate and easy to read.
I received my payslips from the office and they were done on MYOB. They were easy to read and showed everything necessary
There was no app for my to use at the time to record timesheet activities. I had to make a google spreadsheet and email it. If I had an app then my pays would be uploaded and so less mistakes would have occurred.
Harinder S.
Mechanical or Industrial Engineering, 1-10 employees
Used daily for less than 6 months
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Horrible experience so far with MYOB, time I have waste every day to get my MYOB going is beyond limit as I have other things to do.
Overall software is not bad but support team is not trained enough to sort out all the issues customer might have. I know my licence issue not been resolved from last two months!!!
I'm trying to sort out my licence issue from last two months but unfortunately it is still keep going. I have to spend couple of hours on phone to get it sorted and they assure it won't happen again but after couple of weeks and sometime every next day it stop working and keep asking for renew your subscription. I'm very much pissed off with support people as it seems like they don't know shit and I'm thinking to change to xero instead.