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MYOB Business Reviews - Page 5
135 reviews
Recommended
Adrian A.
Accounting, 11-50 employees
Used monthly for 2+ years
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MYOB is most definitely one of the worse companies i've ever dealt with. Customer service is non existent. Took literally months to reduce my licenses. Account manager doesn't reply to email unless you cc the general manager in.
nothing at all i liked about this product. Would not reccomend
Terrible technical support, slow and hard to understand
Russell E.
Marketing and Advertising, 1-10 employees
Used monthly for 2+ years
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I have been using the MYOB Essentials purely for payroll of a bout 10 employees. I find the customer service frustrating as it seems impossible to actually speak to anyone. However the taxation reporting is very user friendly and makes very monthly reporting and payment very easy to use. Overall, the price is very good and for the purposes of just payroll it does the job reasonably well
Taxation reporting
Customer service
Ricki475
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MYOB has been the main software package in my business for over 18 years I would have to say that this is the slowest version I have ever come across and am very disappointed, between the not being able to create a new customer in the invoice to having timed out when Im not in cloud it is very frustrating to work with, MYOB you were once good is this the sign of the future?????. there may be bugs but really for the cost of the software I would have thought you could afford better software engineers or are you cutting corners.
Better reporting (though you have to wait longer)
Slow operating system,Timing out, New customer only by card file
Verified reviewer
Computer Software, 501-1,000 employees
Used monthly for 2+ years
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I suggested this software to my friend for daily bookkeeping. she is satified from this product.
simple use for data entry within the software, simple offline product to use for accounting & bookkeeping.
difficult to import the transactions with the help of excel. and little bit difficult to change and customize reports
Steve S.
Accounting, 11-50 employees
Used monthly for 2+ years
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Cloud based and extremely speedy. Bank feeds are easier to navigate and interpret than competitors. Support is good.
Hard sell to clients who are aware of other market leaders in the cloud accounting space. Practice level reporting and tools aren't up to par compared to competitors.
Kirsten R.
Accounting, 1-10 employees
Used other for 1-2 years
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That it is pretty user friendly and you can do most functions you want to
You need to have a good understanding about bookkeeping
Verified reviewer
Management Consulting, 1-10 employees
Used weekly for 6-12 months
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Cheap, easy to set up, basically does the job that you need it to do.
Once on it, you cannot graduate to Account Right Live or other products if your organisation grows. You are basically stuck on a sub standard product. App ecosystem is not robust.
Andrew K.
Financial Services, 11-50 employees
Used monthly for 2+ years
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Could based software makes it easy to log into from any computer and phone to make changes or reconcile transactions. Really like MYOB Essentials
Moved from a once off payment for the desktop version to a monthly subscription based system which costs a lot more to maintain.
Frances S.
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This is a very simplified online version of MYOB accounting service which is ideal for a small business with one or two contractors. You are able to have one employee on payroll, but if you have more, you need to pay additional money each month to allow for this. It is easy to navigate and does have some good features like the in-tray and linked bank accounts. I found that the cost compared to Account Right was pretty close once I added my PAYG employees to the system. I needed more complex options so I switched over.
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Zoe W.
Construction, 11-50 employees
Used weekly for 6-12 months
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Overall is an asset
Does the job and can track incoming and outgoing accounts
Multiple windows and lack of auto-fill function for repetitive entries.
Les W.
Management Consulting, 1-10 employees
Used monthly for 2+ years
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running a small business is easier with this program.
Very traditional, easy to use accounting package that is easy for non-accountants to use.
It costs a lot, considering its simplicity.
Bruce M.
Logistics and Supply Chain, 1-10 employees
Used daily for less than 6 months
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The software is easy to use, and user friendly. It gives plenty of instructions, and it is easy to show a new user the basics
No cons were added to this review
Dmitri I.
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As a small business, its got everything we need it in. The downside is that the mobile app is very limited. All you can do on it is view or create invoices and take payments, which is where it also comes in handy. We purchased PayDirect card reader for a one time payment. It doesnt have on-going chargers, like many others do, but just minimal fees for eftpos transaction and 1.95% for credit cards.
No pros were added to this review
No cons were added to this review
Martine H.
Financial Services, 11-50 employees
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Bookwiz Bookkeeping has been operating since 2000 and over the years we have used many accounting software products. MYOB is hands down the best Accounting & Payroll Software solution for our clients and we highly recommend it. We now have nearly all of our clients online and with features like Bank Feeds and Pay Super we have been able to really streamline the bookkeeping and payroll process for our clients which they love as it saves them money. We also love that MYOB caters for the very small business operators out there by have a very affordable and easy to use solution for them which is MYOB Essentials.
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Nigel B.
Information Technology and Services, 1-10 employees
Used other for less than 6 months
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Simple to generate a quote or invoice. Creating customers while creating quotes or invoices is good to keep you moving easily. Good integration features, such as cards.
When theres an error, sometimes its not clear what the source of the problem is. This can be frustrating and better error message text would be on the advice to developers list.
Kirsten E.
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I used this to do a charity accounts. I think I was using a much older version of MYOB. It was bug free and reliable. It was fast. Tasks were very repetitive though and it would help if I could duplicate entries more.
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No cons were added to this review
Rino S.
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We've been using MYOB effectively for several years now and would highly recommend it. The only negative I have to say is the lack of compatability between MYOB and M-Powered services.
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Verified reviewer
Financial Services, 1,001-5,000 employees
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MYOB covers most things that you need in accounting and payroll software for a small business, especially in Australia
As you scale and need international reporting and accounting procedures, MYOB becomes less comprehensive as a tool
George V.
Computer Software, self-employed
Used weekly for less than 6 months
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I like that you can make big changes easily and that it is guided by the software. They definitely know what they are doing.
Nothing to report here thankfully.
Daryl C.
Facilities Services, self-employed
Used monthly for less than 6 months
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not good too complicated for a beginner like myself
I used Myob for the first 6 months of my own business was way too complicated for me.
Very complicated if you are not up to date with all the terminology of accounting if not for that I would have continued to use MYOB.
Ludovic C.
Hospitality, 11-50 employees
Used weekly for less than 6 months
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Payroll is very easy. Bank feed, bank rules and reconciliation help to save a lot of time. Very simple dashboard. Good support.
No scan of documents on the go. No app to use the software yet. Don't offer all the functionalities of the computer version
Irina K.
Computer Software, 51-200 employees
Used monthly for less than 6 months
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I have used myob for simple invoicing and it’s flawless. You can tell that it has more capabilities.
There’s nothing negative about myob and the price is affordable
Hey Irina! We're so glad to hear you enjoy using MYOB. Thank you for taking the time to share your experience. Cheers, Amanda.
Les V.
Chemicals, self-employed
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Great templates, works well and the logic seems functional.
It no longer supports submission to the ATO and is no longer used by the ATO for reporting.
Low J.
Education Management, 501-1,000 employees
Used monthly for less than 6 months
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For accounting and statistical analysis of market survey data.
Feature-rich, more than enough features. Many built-in functions and formulae that can be used to speed up the process.
Design can be sleeker and more customisable, to make it more user friendly. Inability to charge bulk transactions.
Renae P.
Computer Software, 1-10 employees
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