Patriot Payroll Pricing

It's much less expensive, and simpler that Quickbooks. I was able to get a live person on the phone when I needed support.

I've had issues entering vacation hours because my employees accrue vacation every 2 weeks. I'm not able to track that properly in Patriot

The support folks really seem to care both in setup and addressing issues. Rather amazing for a 'value priced' service. I'm really happy.

Time tracking could be a bit better, but improving.

I absolutely love how responsive Patriot's support is and it's US-based, which is a huge plus because of alternative language barriers or time zone issues. They offer phone, email and/or chat support with low to no wait times. I love how self-explanatory things are - it's easy to 'find' what you're trying to do in most cases, without enlisting the help of Support. Definitely saves me time and money versus using an overpriced and under-delivering PEO, that's for sure.

Patriot does not yet offer the ability to break employees out by department, which is particularly useful for reporting purposes, when entering info into accounting software such as QBO, etc. While I'm told they're working on this functionality, it's been 9 months since I was told this and am still not hearing updates on progress in rolling this out. But we have since come up with a feasible workaround and realize no single solution will do 100% of what you're needing, in almost any case. So it's not impacting our workflow in an overall negative way, it'd just be nice to have this when it rolls out.

I do not have a business degree but I have my own medical practice. I used other companies for payroll and they repeated made mistakes and were expensive. I switched to Patriot 2 years ago and have been so happy about my choice! The staff was very helpful getting set up and once I was set up, it is so easy to use! I would never return to the big companies! I recommend Patriot to all of my colleagues!

The ONLY con is that it takes 5 business days to get the payroll done, so if there is a holiday and we forget it falls in the middle of the week, I end up having to hand write the payroll instead of direct deposit.

The full service payroll is totally "hands off". They do everything, including filing reports. For the price it's a bargain. I can run Payroll in less than 5 minutes. The Wizard works well. If you make a mistake, delete the run and start over. Software is highly Available, as it is in AWS as I understand. Have never had an unplanned outage. If you are looking at the Payroll, consider the Accounting package also as the integration is totally seamless.

The reports can be confusing, but that's not an issue with the software, it's because I'm not an accountant. YTD reporting could be a little better.

Patriot is an easy to use, basic payroll program that allows the user to customize many aspects of their payroll processing. The customer service and support at Patriot are top notch!

I would appreciate more comprehensive reporting and the ability to somewhat customize report layouts to present the relevant information for the end user.

When joining Patriot Payroll, I was sceptical about the cost and functionality. I have used 3 "big name" companies, and was always in disagreement about their products, pricing and what they actually did. When you need payroll, it was one cost, then if you needed reports, tax payments, and many other things, the costs just kept going up. Those costs avergaed $150 a month. Now I see why they are...

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None that I can think of, and after many years of using, that's awesome!

The software is easy to use and the value for the dollar is the best part for me. I had a C Corporation with many employees for 35 years and now I have an LLC. The customer service people are the best part - professional, friendly and efficient.

I really have no complaints. Years ago I was developer of commercial software for IBM with extremely high standards for user interface and user experience. If I studied the usability I probably would make some suggestions about the user experience and what I call "intuitively obvious' user interface but nothing that I consider show stoppers.

I signed up as a Partner and got 50% discount off the retail rates. I like that the full service payroll handles all the tax remittances and reporting. Plus, I generated W-2s with the click of a button.

My biggest disappointment was the 4 day lead time on Direct Deposit. We typically set up pay periods to end on Saturday, so we had to run payroll on Monday in order to make direct deposit show up on Friday. That left no cushion of time and a holiday pushed the direct deposit back to the following Monday! The "solution" was to Prefund the Payroll by giving Patriot a "Deposit" that they used for each payroll and then "refilled" to the set amount. Luckily, this worked for my some of my clients, but many of them can't afford to tie up that much cash. This may be a deal breaker for some companies.

You can't beat the price point for the technology. it's a solid platform for a small business. They are constantly developing new features that enhance the experience. Their customer service is the best in the business, by far! I don't know how they do it but they hire the nicest most helpful people out there.

Their reports are somewhat limited and the ability to capture history for changes is non-existent.

To generate a payroll period, it is straight forward. I appreciate the fact of Patriot taking care of the tax filings. I also appreciated that they automatically added the FFCRA paid leave and paid FLMA leave . I greatly appreciate their customer service personnel. They appear to train them well and are actually helpful either knowing the answer/solution or will inquire with a supervisor to get an answer if at all possible. If not, they are great in following up with an answer or simply responding that they are still researching.

Navigating through reports could be improved by having a link on every report window to go back to the Report menu rather than having to use the side menu bar. When navigating EE time cards, it would be nice to have the dates appear at the top of the page as you scroll down to enter other hours to ensure you are entering on the correct day. I would prefer EE timecards would open to the pay period...

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The customer support is very effective and made Implementation process very smooth. The process for logging employee hours and applying deductions are very easy to understand and straightforward. This product has a very user-friendly UI that is clean and very intuitive, this makes reporting very flexible. This is a cost effective solution for small companies as long as you do not need extensive job costing integration into an accounting system.

The direct deposit functionality is very restrictive at times and they require that the payroll is processed by Monday for it to be distributed to the employee's account on Friday. Patriot Payroll does use ADP as a third party to do the direct deposits. This doesn't really work well with our paperless environment. After you have entered hours you can not go back and correct any mistakes you may have made on a payroll deduction. This is frustrating at times. You have to delete the entire payroll, edit the deduction and then re-enter the payroll. This makes the software feel very clunky, an alternative would be to approve the payroll void the incorrect check and then re-run another payroll.

Tony, as of December 2018, we no longer use a third party to manage direct deposit. Everything is seamless and in our software. Did you know that if you are paying your employees by direct deposit, and have set them up with the free employee portal, no printing is necessary on your end? Employees can log in to their employee portal and download paystubs from their if needed, making your payroll paperless. :)

It is very inexpensive and takes on clients that have very few employees. Customer service reps are EXTREMELY HELPFUL, polite, and very knowledgeable of the program abilities and shortfalls.

You can cancel ANYTIME, but then you have to send all the State/Government taxes collect to their respective agencies with the appropriate paperwork. Patriot sends all the taxes back to you to deal with. Some taxes are due annually, due the end of January, so if you want Patriot to file it, you have to keep the subscription until that date. Nickel and diming. If you want them to track sick days, accumulated...

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I'd like to take the opportunity to clarify some of your misgivings about Patriot: 1. You are correct, you can cancel anytime. If you do cancel, we do give you any money back we have collected so that you can make your filings yourself. If you want Patriot to file, for you, (we'd be happy to), you just need to cancel after the filings have been made. 2. You do not get charged to keep track of sick...

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1.) Its simple to use. 2.) Its cheap. 3.) Full featured but lets me print my own checks instantly.

I thought at first that Patriot was going to send out the Tax documents to my employees. But that wasnt the case. That was a bummer as i wasnt at first prepared. But it makes since that we should send them to know we meet our deadlines and have proof they were sent.

Neal, you've made our day! Thank you for spreading the word about Patriot!

The best things about Patriot are (1) the customer service - always pleasant and get our answers easily, (2) the price - it really can't be beat for full service payroll, and (3) ease of use - their web portal is very easy to use and navigate.

I do wish there was an actual app for mobile phones to more easily run payroll that way. Going through a browser on a phone can sometimes be clunky. I would like to see more options for customizable payroll reports.

My clients love the fact that they can process payroll in Patriot (especially using direct deposit) and be done with it. Patriot handles direct deposit, federal, state and local tax payments and filings, generating W-2's, generating 1099's for contract workers, etc. It makes it all very simple.

There are really only three things I would like to see changed: 1. If you start a payroll and want to change ANYTHING for ANY employee, you have to abandon all that you have done, change the employee information, and start over. I have clients with 40+ employees and this is something that they dread. I can understand the challenges of allowing the underlying data to be changed, but if it could require...

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The software covers most of the frequently payroll needs. The price is according for what you get. Customer service is quick response, helpful and kind. Easy to navigate between companies. Easy to set up, the steps guide you very well to avoid any error. Contains value information of how to get tax account from other states. The blog contains value HR information.

The 4 days direct deposit. It does not notify that the date to run is coming up. Prefund next day payment.

I love how easy it was to switch my payroll from an annually purchased in-house software package, to the Patriot system. I love that I no longer have to open a file, save a backup, and process each employee individually, print tax reports monthly, quarterly, and annually. I wasted so much time in the past. Besides being easier, this payroll system is actually less expensive in the long haul for hours of work saved.

Having to modify my in-house record keeping on Quicken software. I'd been set up for my manual payroll previously, with automated entry system in quicken. I've had to modify that process over time to be sure and track my tax payments. Not a huge deal, more of a process of transitioning from one system to another. Still a WHOLE LOT EASIER to manage than all the work I did before.

The ease of setting up a company and employees was great. It's very easy to process a payroll and if there are any issues, the customer service team is very responsive! The cost of using Patriot is way more affordable than the prior company we were using. Never have regretted the change!

I haven't found anything that I don't like other than having a quick way to send reports to CPA. Not an issue, just print reports.

Patriot has a very simple approach for the layman. If you don't understand they guide you and with patience and ease to get the job done. I highly recommend the payroll software.

I've only used Patriot for just over a month. So far so good.

Patriot is very user friendly and cost effective. Payroll is very easy to run and reports are easy to find and put together.

There are a few items that could use some help: 1st - Payroll Draws could have a section on the payroll run versus backing out and having to go in under the employee first. 2nd - Having the option to pay out a bonus without zeroing out a salary and adding in hours. System requires a 0 salary but 1 hour to pay out a bonus. 3rd - The option to pay out a bonus with only social security and medicare....

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The UI - it is super easy and user friendly. The FAQ - it is one of the best FAQs and super accurate. Always resolved my problems. The cost - Super competitive and cost effective

I wish they would not charge extra for using the payroll for competitors.

I am both a scientist and an educator, not a business person by training. Patriot Software was recommended to me by my accountant. I primarily use the payroll features for my small business. It is so easy to use for both myself and employees. I appreciate the fact there is an employee portal. All of the features from running payrolls, to creating W2s is so user-friendly. And when I haven't been sure how to accomplish something the phone in teach support has been amazing. Aside from the product being a wonderful time saver for me to use, it also at a price point that is incredibly reasonable.

This is one of the rare items I have ever used where I have nothing constructive that should be changed. I have been thrilled with all aspects of the Patriot System.

We love being able to use direct deposit for our employees. Saves me time writing checks, and employees like it better. In 2020, it was so helpful having things automated for purposes of PPP loan forgiveness. It probably saved me 5-10 hours of work that would have had to be done otherwise. Also, the ease of generating W2s for 2020 was a great help. I no longer need to spend money on W2 forms and software every January. It is well worth the monthly fees, in my opinion.

I really can't think of any cons. I guess the only con would be having to pay for it monthly, but it is well worth the fees, and really I feel like it's a good value. I guess the only thing I would like to see is an easy way to show how many employees we had at any given pay period (for filing the 940 forms quarterly). I haven't seen how to do that in the reports section, so I just have to manually check the books and see how many checks I wrote for employees on any given pay period.