It is so simple to use and train people on. The customer service is out of this world. I needed help with a customer payment issue that was really out of their scope of service, but they went out of their way to help me get some answers! They are also one of the only companies we have found to take electronic checks as well as credit cards. This helps us keep credit card fees down and some of our clients prefer that method of payment.
Their fees are on the higher end-but definitely worth it!
Likelihood to recommend: 10/10
I have always had amazing experiences with the customer service! Whether big or small I felt important with my issue. The applications are great and easy to use and learn. Our team would highly recommend PaySimple as the best tool for their needs!
The ease of use and how many tools they have inside the program to help manage.
Personal Preference, I would like to streamline the dashboard. Taylor it to what our company uses all the time, not have a generalized set up.
Likelihood to recommend: 10/10
If you are expecting this to work like A/R in an accounting system, you'll be disappointed. It's primary focus is being an e-tail platform, so if you are an office that needs to send invoices that can be paid on-line, you'll run into some snags. And you are forced to set up a domain name even if you know you will never use it, which is just wrong.
Multiple people can access invoice status.
It is designed for billing individuals, not companies.
Likelihood to recommend: 3/10
When I started our little martial arts school, I knew what the industry expected and where things were heading. So, it was important to me to keep my costs low, without sacrificing functionality. I use PaySimple for everything from invoicing our after school programs to staying on top of automated billing each month. For $34.95/month it beats the hell out of the other big brands I've tried like First Data. Not only do I get more for less, but the customer support has been phenomenal each and every time I call.
Ease of use, functionality, ability to generate reports, notices when recurring billing customers have cards that are about to expire.
Too long of a checkout process for online sales. I need to pay for Shopify in order to make the online buying process easier on potential introductory and trial members.
Thank you Aaron for the review and feedback. We're happy to hear our customer service team has been so helpful and that our product is helping you manage your recurring billing and stay on top of payment notifications. As always, feel free to call us for any additional help: 800.466.0992.
Overall I can't imagine doing business in the field without this option. Being able to quote, close and take the deposit or full payment for a sale has increased our sales and my closing ratio. It's truly the future now.
I love the ability to take credit card payments right from my iPad. The supplied device to slide Credit Cards makes my sales easy and improves my close rate since I can take a payment right there on the spot.
There are times when the device that slides the card can be finicky. However 95% of the time I'm able to complete the transaction. The other 5% I use our payment site.
Likelihood to recommend: 10/10
Free 14 Day Trial. No Credit Card Required.
$49.95/mo for comprehensive software
Payment acceptance transaction rates:
2.49% + 29¢ credit card
60¢ eCheck/ACH ($5 monthly minimum)
A software solution specifically designed for service-based businesses, PaySimple unifies payment processing, billing automation, and customer management in one cloud-based platform. Client and payment records are stored in a central location that you can access anytime, anywhere, and on any device. Processes such as recurring billing, receipt notifications, record organization, and payment reminders are automated, saving you tons of time on routine but essential back-office work so you can focus on growing your business.
PaySimple grants you the flexibility to accept varying payment methods, including credit and debit cards, ACH, or eChecks - via the phone through a secure virtual terminal, online, or using a mobile card reader. The app integrates with BookSimple, an online scheduling software that allows your clients to book appointments via your website, and lets you manage your schedule, all while syncing with third-party calendars so that your business can run while you work with your customers. Native mobile apps for Android and iOS devices let you accept payments and access reports on the go.
PaySimple is a business management tool that integrates multiple processes in a single platform. It lets you accept online or offline payments, send automated invoices for recurring billing, capture touch signatures, send electronic receipts, book online appointments, send personalized “thank you” or receipt emails, generate custom reports, create hosted web payment forms, store account details for repeat transactions, import/export data, and automate follow-ups for late payments.
PaySimple comes with an intuitive, easy-to-use interface. Because it’s optimized for mobile, PaySimple makes appointment scheduling and payment processing more convenient for customers, as they can book appointments and send you payment using their smartphones or tablets. It eliminates the need to send paper invoices, and because of a workflow engine that tirelessly works in the background to move processes forward, human error is reduced and processes are completed faster. The app can be fully customized to fit your brand.
PaySimple accommodates not just one-off or transaction-based billing. It takes care of recurring billing as well, helping you establish a steady stream of revenues from recurring payments. Auto-pay workflows are established by first defining billing intervals. Billing frequency can go anywhere from daily to weekly, a specific day of the month, quarterly or yearly.
PaySimple securely saves your customers’ billing information so you don’t need to ask for the same information repeatedly. Payment reminders, receipt notifications, and failed transaction alerts are handled by the app automatically. Invoice emails can be set up to include a “Pay Invoice Now” button that gives customers the option to pay online or download the invoice as a PDF file.
PaySimple supports multiple payment options, namely: debit and credit cards, ACH, and eChecks. A PaySimple merchant account lets you process credit and debit card payments, and each payment is directly deposited to your account. Once set up, notifications and personalized receipts are sent to customers automatically. Payments can be made from any website or computer.
PaySimple also supports eCheck processing, which costs a flat rate of $0.55 for transaction amounts over over $20. This represents a cheaper option than percentage transactions, especially for larger payments. Plus, you don’t have to travel to the bank for paper check processing. ACH allows you to directly collect from a bank account, so you get paid quicker.
PaySimple carries a mini CRM that allows you to organize customer data in one place. It automatically ties conversations, invoices, and payments to their respective client records. Whether someone pays over the phone, online, or via a mobile card reader, all order and payment history shows up in their record, including cards and customer-level information for marketing and appointments, allowing you to quickly retrieve any pertinent client information you need.
Custom fields can be added as necessary. Depending on your settings, custom fields can show up in reports and payment forms. Hosted PaySimple payment forms can be customized to include your company logo, colors, and business name.
For service professionals and entrepreneurs who are always on the go, PaySimple’s mobile payment facility lets you turn your tablet or mobile phone into a payment terminal that you can take to your customers wherever they are, instead of them queuing behind a cash register to have their transactions processed.
Other functions this feature supports are automatic e-receipts and touch signature capture, customer management, and cash flow monitoring from anywhere. The PaySimple mobile card swiper processes major credit and debit cards.
PaySimple seamlessly integrates with BookSimple, a free scheduling app that lets you book appointments round the clock. It’s a mobile-responsive platform that can be embedded in websites, social media pages, and emails. Service catalogs can be customized to showcase your company’s services, staff schedule, and operating hours.
BookSimple syncs with popular calendar apps such as Google Calendar, iCal, and Outlook so you’re always on top of your schedules, and those of your staff. Automatic reminders and follow-ups can likewise be set up, and customers have the option to schedule or cancel booked appointments with just a few clicks.
PaySimple integrates with QuickBooks Online. It also offers a developer API that allows you to connect your existing systems.
PaySimple has two subscription plans: Pro, which costs $39.95 per month, and Enterprise, which is priced at $99.95 per month. Both plans integrate with BookSimple and can accommodate an unlimited number of users, customers, invoices, recurring payment schedules, branded online payment forms, and payment and appointment reminders.