PaySimple Pricing, Features, Reviews & Comparison of Alternatives

PaySimple Reviews

PaySimple

Run a Business. Have a Life.

4.12/5 (43 reviews)
3,177     2,432

PaySimple is an all-in-one integrated system for accepting payments, automating billing and managing customers. We provide low rates for credit card and ACH payment processing. Providing best-in-class invoice and billing software, PaySimple enables you to spend less time billing and speed up payments through click to pay email invoicing, automated recurring billing, and payment acceptance from any computer, website or from your mobile phone.

Additional features include automated payment communications, automated late payment follow-up, data import/export, customized reporting and secure customer payment account storage for easy repeat transactions.

All backed by our amazing support team - here to make your life easier!

Visit www.paysimple.com and sign up for a free 14 day trial, no credit card required.
paysimple.com

PaySimple Reviews (43)

Latest reviews

 Customer Service, A+!

I have always had amazing experiences with the customer service! Whether big or small I felt important with my issue. The applications are great and easy to use and learn. Our team would highly recommend PaySimple as the best tool for their needs!

Read the full review
Reviewed 3 days ago by Bobbijo Barrett

 

 Great Company

I have been with PaySimple for several years now and referred several businesses to them as I am very happy with their service, software and Customer Service they offer.

Read the full review
Reviewed 23rd of March by Rimona Yellin-Friedberg

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PaySimple Category Leaders

Reviews
Integrations
Mobile
Media
Security

#16 in Billing & Invoicing

View full ranking
51
9
4
15
6
17

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

PaySimple Screenshots (6)

PaySimple screenshotPaySimple screenshotPaySimple screenshotPaySimple screenshot: Our one-of-a-kind online store for service based businesses allows you to sell your recurring services alongside your products in one mobile-friendly, simple experience for your customers.PaySimple screenshot: View transactions for your customers and manage customer information to simplify how you market and manage to your customers.PaySimple screenshot: Manage and accept one-time and recurring payments for both credit cards and ACH.

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Freelancers, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, Web-based
Supported Countries
United States
Supported Languages
English
Support Options
FAQs, Online Support, Phone Support, Video Tutorials

PaySimple Pricing

Starting from: $49.95/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Free 14 Day Trial. No Credit Card Required.

$49.95/mo for comprehensive software

Payment acceptance transaction rates:
2.49% + 29¢ credit card
60¢ eCheck/ACH ($5 monthly minimum)

Competitors Pricing

ChargeOver

Starting from: $65.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Bill.com

Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Square

Pricing model: Freemium
Free Trial: Available (No Credit Card required)

Users who visited PaySimple also visited

Key Features of PaySimple

  • Payment acceptance (all major credit card & eCheck/ACH)
  • Electronic invoicing
  • Recurring billing
  • Mobile payments
  • Hosted web payment forms
  • Secure customer management
  • Custom reporting
  • Automatic, direct payment deposits
  • Fraud protection
  • Outstanding customer support

Benefits

Dedicate more time to your business by reducing the time spent managing the back-office.With PaySimple's software solution, you don´t have to chase customers or payments any longer.

Alternatives to PaySimple

GetApp Analysis

A software solution specifically designed for service-based businesses, PaySimple unifies payment processing, billing automation, and customer management in one cloud-based platform. Client and payment records are stored in a central location that you can access anytime, anywhere, and on any device. Processes such as recurring billing, receipt notifications, record organization, and payment reminders are automated, saving you tons of time on routine but essential back-office work so you can focus on growing your business.

PaySimple grants you the flexibility to accept varying payment methods, including credit and debit cards, ACH, or eChecks - via the phone through a secure virtual terminal, online, or using a mobile card reader. The app integrates with BookSimple, an online scheduling software that allows your clients to book appointments via your website, and lets you manage your schedule, all while syncing with third-party calendars so that your business can run while you work with your customers. Native mobile apps for Android and iOS devices let you accept payments and access reports on the go.

What is PaySimple?

PaySimple is a business management tool that integrates multiple processes in a single platform. It lets you accept online or offline payments, send automated invoices for recurring billing, capture touch signatures, send electronic receipts, book online appointments, send personalized “thank you” or receipt emails, generate custom reports, create hosted web payment forms, store account details for repeat transactions, import/export data, and automate follow-ups for late payments.

PaySimple comes with an intuitive, easy-to-use interface. Because it’s optimized for mobile, PaySimple makes appointment scheduling and payment processing more convenient for customers, as they can book appointments and send you payment using their smartphones or tablets. It eliminates the need to send paper invoices, and because of a workflow engine that tirelessly works in the background to move processes forward, human error is reduced and processes are completed faster. The app can be fully customized to fit your brand.

Main Features

Recurring Billing

PaySimple accommodates not just one-off or transaction-based billing. It takes care of recurring billing as well, helping you establish a steady stream of revenues from recurring payments. Auto-pay workflows are established by first defining billing intervals. Billing frequency can go anywhere from daily to weekly, a specific day of the month, quarterly or yearly.

PaySimple securely saves your customers’ billing information so you don’t need to ask for the same information repeatedly. Payment reminders, receipt notifications, and failed transaction alerts are handled by the app automatically. Invoice emails can be set up to include a “Pay Invoice Now” button that gives customers the option to pay online or download the invoice as a PDF file.

ACH and eCheck Acceptance

PaySimple supports multiple payment options, namely: debit and credit cards, ACH, and eChecks. A PaySimple merchant account lets you process credit and debit card payments, and each payment is directly deposited to your account. Once set up, notifications and personalized receipts are sent to customers automatically. Payments can be made from any website or computer.

PaySimple also supports eCheck processing, which costs a flat rate of $0.55 for transaction amounts over over $20. This represents a cheaper option than percentage transactions, especially for larger payments. Plus, you don’t have to travel to the bank for paper check processing. ACH allows you to directly collect from a bank account, so you get paid quicker.

Customer Management

PaySimple carries a mini CRM that allows you to organize customer data in one place. It automatically ties conversations, invoices, and payments to their respective client records. Whether someone pays over the phone, online, or via a mobile card reader, all order and payment history shows up in their record, including cards and customer-level information for marketing and appointments, allowing you to quickly retrieve any pertinent client information you need.

Custom fields can be added as necessary. Depending on your settings, custom fields can show up in reports and payment forms. Hosted PaySimple payment forms can be customized to include your company logo, colors, and business name.

Mobile Payments

For service professionals and entrepreneurs who are always on the go, PaySimple’s mobile payment facility lets you turn your tablet or mobile phone into a payment terminal that you can take to your customers wherever they are, instead of them queuing behind a cash register to have their transactions processed.

Other functions this feature supports are automatic e-receipts and touch signature capture, customer management, and cash flow monitoring from anywhere. The PaySimple mobile card swiper processes major credit and debit cards.

Appointments Integration

PaySimple seamlessly integrates with BookSimple, a free scheduling app that lets you book appointments round the clock. It’s a mobile-responsive platform that can be embedded in websites, social media pages, and emails. Service catalogs can be customized to showcase your company’s services, staff schedule, and operating hours.

BookSimple syncs with popular calendar apps such as Google Calendar, iCal, and Outlook so you’re always on top of your schedules, and those of your staff. Automatic reminders and follow-ups can likewise be set up, and customers have the option to schedule or cancel booked appointments with just a few clicks.

Integrations

PaySimple integrates with QuickBooks Online. It also offers a developer API that allows you to connect your existing systems.

Pricing

PaySimple has two subscription plans: Pro, which costs $39.95 per month, and Enterprise, which is priced at $99.95 per month. Both plans integrate with BookSimple and can accommodate an unlimited number of users, customers, invoices, recurring payment schedules, branded online payment forms, and payment and appointment reminders.

Bottom Line

  • Unified business platform to manage customers and streamline billing, payment, and invoicing processes
  • Automates recurring billing
  • Processes eChecks at a flat rate of $0.55 for transactions that are more than $20
  • Integrates with BookSimple, a free online scheduling app
  • Offers Android and iOS apps for payment acceptance, customer management, and reporting

Videos

Bobbijo Barrett

Customer Service, A+!

27/03/2017

I have always had amazing experiences with the customer service! Whether big or small I felt important with my issue. The applications are great and easy to use and learn. Our team would highly recommend PaySimple as the best tool for their needs!

Pros

The ease of use and how many tools they have inside the program to help manage.

Cons

Personal Preference, I would like to streamline the dashboard. Taylor it to what our company uses all the time, not have a generalized set up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering PaySimple

No advice to offer really, if you have any questions one of the awesome team member will help you sort it out!

Source: Capterra
Helpful?   Yes   No
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Rimona Yellin-Friedberg

Great Company

23/03/2017

I have been with PaySimple for several years now and referred several businesses to them as I am very happy with their service, software and Customer Service they offer.

Pros

Easy to use

Cons

NA

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering PaySimple

Not really. I am very pleased with it

Source: Capterra
Helpful?   Yes   No
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David Foerster

Great Value, Great Product

23/03/2017

I went from Square to Paysimple because of their ability to hold customer payment info and for automatic recurrent payments. They have a lower charge per transaction and offer electronic check. This saves me about 8 hours a month and money per transaction. They also offer a calendar, but I have yet to make the switch to that at this time. Their customer service has been outstanding.

Pros

Automatic charging, invoicing, calendar option, lower percentage, and electronic check.

Cons

At times it can be a little confusing how to do something specific, but there has always been a way, I just had to ask.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering PaySimple

Definitely recommend it for any small business for payments. People can pay their invoice online or keep their cc info on file and do it automatically with a few clicks.

Source: Capterra
Helpful?   Yes   No
Read more
Lacey Nix

Simplified Payment System We Love

23/03/2017

Pay Simple changed the way we do business. Its easy to use and our clients love it. We went from taking payments on the phone to an online payment system with credit/debit card and ACH payments. The ability we have to accept reoccurring payments also really helped and took our business to the next level.

Pros

Affordable, lower rates than other places, great customer service, easy to use and set up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering PaySimple

Dont wait, this product changed the way we do business.

Source: Capterra
Helpful?   Yes   No
Read more
HAL FINNEY

EASY SOLUTION WHEN CONVERTING TO VOIP SYSTEM

23/03/2017

WE UPDATED OUR PHONE SYSTEM TO VOIP..NEEDED A CC SOLUTION THAT DIDN'T REQUIRE A DIAL TONE (TERMINALS) PAY SIMPLE HELPED US ACCOMPLISH THAT...PLUS ADD CUSTOMER INFO DATABASE...AND STREAMLINED COMMUNICATION W/ THEM AND OUR STAFF.

Pros

ALWAYS ON . RELIABLE REPORTING . ALL CUSTOMER INFO IN ONE PLACE ADDED E CHECK/ACH IS VERY HELPFUL FOR CUSTOMERS W/ TRANS LIMITS ON THEIR DEBIT CARDS.

Cons

NO DISCOUNT FOR SWIPED TRANS VS MOTO. NO INCENTIVE

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stacey Dufault

ACE Publishing Review

23/03/2017

This is our first year using PaySimple. We have appreciated the customer service we have received from our representative. She is always quick to look for solutions to our questions. There are certain things we would like to do that would make it easier to maintain our items in the catalog and keep things organized. Entering field information was a big frustration for us. We would also like to be able to delete items off of our field options when we make a mistake on one. It would also save us a step if there were a way to export items by batch ID.

Rating breakdown

Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Frances De Jong

New Customer Review

21/03/2017

So far the PaySimple product of collecting money from our clients via ACH from their checking accounts has been awesome. We are excited as a company to eventually use other products offered by this company.

Pros

Easy to use.

Cons

Takes money 3 to 4 days to credit to my checking account which is slightly longer than running a credit card through our current processor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan Brennan

AWESOME. Love PAYSIMPLE

20/03/2017

PaySimple is an Awesome company. They're fast and convenient. Easy to learn. The only suggestion that I have is to be able to provide a way to separate monthly EFT transactions from Manual Transactions.

Pros

I love everything.

Cons

none

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering PaySimple

Being able to separate Monthly EFT trans from Manual Trans

Source: Capterra
Helpful?   Yes   No
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Jennifer Rich

Best Internet Processor

20/03/2017

PaySimple was not my first pick as a processor of client payments, however, I wish it had been. Since leaving PayPal I have only had good results! The customer support is excellent and the ease of use is unparalleled.

Pros

The accuracy and ease of use.

Cons

Inability to use full service (cant sent invoices) on my iPhone or iPad.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shayne Gardner

Not an accounting system

20/03/2017

If you are expecting this to work like A/R in an accounting system, you'll be disappointed. It's primary focus is being an e-tail platform, so if you are an office that needs to send invoices that can be paid on-line, you'll run into some snags. And you are forced to set up a domain name even if you know you will never use it, which is just wrong.

Pros

Multiple people can access invoice status.

Cons

It is designed for billing individuals, not companies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10

Recommendations to others considering PaySimple

You should be able to change the name of the representative of a customer without having to create a whole new customer. I'm sick of clicking on 5 different "attention to" names looking for the one that has an unpaid invoice.

Source: Capterra
Helpful?   Yes   No
Read more

Who is PaySimple For?

  • Experience level: Beginner to advanced
  • Industry: U.S. service-based businesses
  • Business size: Small businesses with up-to 50 employees
  • Departments/roles: Business owner, billing manager, staff
  • Budget/point: Starts at $39.95 per month + transaction fees
  • Example customers: Flight Media, Zen Planner, 1-800 Notify, Community Supported Family Medicine, CrozierLife
Read the full GetApp Analysis