PaySimple Pricing Plan & Cost Guide

PaySimple is the leading payments management solution for service-based businesses, powering the cashflow of over 20,000 companies nationwide.

PaySimple

Trovata 

Margill Loan Manager

MY DSO MANAGER

LendingWise 

Nakisa Lease Accounting

I manufacture, sell, and ship industrial coatings worldwide with a strong focus on the Southern states. 

A surprisingly useful tool for totally managing credit cards sales.

Great service!

When I started our little martial arts school, I knew what the industry expected and where things were heading. So, it was important to me to keep my costs low, without sacrificing functionality. I use PaySimple for everything from invoicing our after school programs to staying on top of automated billing each month. For $34.95/month it beats the hell out of the other big brands I've tried like First Data. Not only do I get more for less, but the customer support has been phenomenal each and every time I call.

Great features and affordability

Thank you Aaron for the review and feedback. We're happy to hear our customer service team has been so helpful and that our product is helping you manage your recurring billing and stay on top of payment notifications. As always, feel free to call us for any additional help: 800.466.0992. 

Great, but little expensive

We signed up with PaySimple as a new business in 2024 based on the recommendation of someone who used them years ago. At some point they were acquired by Private Equity and it seems their business model has changed quite a bit.

We established them as our payment processor before we had customers, and right away noticed fees from them, and three vendors that were affiliated with them started sending us fees as well. We replied to those notices asking for line items, invoice, something associated with the fees to understand how to categorize and/or appropriateness. 

After four (4) unanswered emails over the month, we put a charge dispute in with the bank and immediately received notice that our service was disabled. 
We received no reply to our questions about that notice, so we sent a request to cancel the service.

Within hours of our request to cancel service, PaySimple withdrew $79.95 from our account that was meant to receive customer payments. So it's clear they were receiving the messages. We also started receiving requests for payment from their vendor/partner (it's unclear) named PaySafe who threatened to send us to collections despite acknowledging that we've received no services from them. At least they reply to emails.

At this point, we've sent multiple unanswered notices asking about fees, formally cancelling the service, and still we've never received an invoice, only continual withdrawals from a bank account until we closed it. 

Sadly, this is the state of affairs when larger companies acquire a bunch of smaller ones and bundle them together with services as a way to charge multiple fees from multiple vendors. I'm sure the customer service department was eliminated all together and my emails are sitting in an unread Inbox along with many others. Please note that the positive reviews on here are several years old, when they were probably under other ownership.

Bad to start, and even worse to finish. 2024 review.

I have had a wonderful overall PaySimple experience. I need a payment system that is both dependable and effective for my business, and PaySimple meets both requirements. I find it simple to create and manage invoices, handle online payments, and keep track of transactions thanks to the platform's user-friendly design. The detailed reporting and analytics tools offer insightful data on the financial health of my company. Additionally, knowing that PaySimple is committed to data security gives me confidence that my customers' private information is well-protected. Every time I've had a query or required help, the customer support staff has been accommodating and supportive. My billing and payment procedures have been significantly simplified using PaySimple, saving me time and effort. I heartily endorse PaySimple to any company searching for a complete payment system that integrates convenience, security, and reliability.

Agrxis Review on PaySimple

This questionnaire in itself is a bit misleading. Doesn't ask the appropriate questions or cover most of the products or services that pay simple actually offers.
Background to my complaint:
My company sells supports and services point of sale systems for restaurants in the hospitality segment. Our equipment is not cheap one entire system can easily run from 10 to $25,000.
The computers that we sell are $2000 each. The maximum amount of ACH debit I'm allowed per transaction is only $1500. We are required to run multiple ACH transactions for one sale, for each customer who exceeds the $1500 threshold. This is an extreme embarrassment.

Complaint: 
My major point of contention with Paysimple,  when we signed up with them; the sales Rep said after six-months are account can be reviewed for any risk factors and at that time the Per transaction limit of $1500 would be Increased or removed altogether.

Obviously, this is very embarrassing to explain to a customer when you have to run multiple ACH transactions when they purchase a $3200 piece of equipment from you. “What kind of Kitty clown show are you running over there Mr. Mills?”  The sad answer I gave him was “The vendor I use has limitations.”

I have personally called back to Paysimple on different occasions asking for an increase or review of my account, what they want to see is my books. They're not getting my books. They have no business in my accounting.


Paysimple ACH limitations - Good Customer Service

Straightforward and streamlined system with few favorable card reader options that does a fantastic job for our recurrent revenue operation.

A little pricy, but with more bells and whistles than most.

PaySimple gave us the ability to easily send payments links to customers and connect with our online software.

Merchant Value & Options

Great product. Awesome price. Wish reports were more customizable

I like it !

Avoid: Expensive and Raise Their Fees

Easier for paying of school bills by parents.  They love it and seem to pay in a more timely manner.

Great credit card service for our school.  Easy to implement and incorporate in to our website.  

Service and Technology Good, Pricing High

From my first use it has been very easy and makes my life easier. 

Very user friendly & small business affordable 

Great customer service, easy system to use and automate.

User friendly for both seller and purchaser

Payment Portal with recurring payment processing.

Efficient and bug free payment portal

PaySimple Review

over the years the service is hit and miss. it's "OK" but could be a lot better from a service standpoint.  the product also could use a better design and interface.  The "classic" is so much better and functionally usable  vs the new interface. 

product works but takes some work to get it going

I went from Square to Paysimple because of their ability to hold customer payment info and for automatic recurrent payments. They have a lower charge per transaction and offer electronic check. This saves me about 8 hours a month and money per transaction. They also offer a calendar, but I have yet to make the switch to that at this time. Their customer service has been outstanding. 

Great Value, Great Product

User Friendly and Affordable

overall very good.

Murray Law Firm, P.C. Review 

Auto Debit Changes the Mindset

Highly Satisfied Customer 

Director of Operations & Finance

Director of Marketing 

We have launched a subscription program to great success.

Free 14 Day Trial. No Credit Card Required. 
 
$59.95/mo for comprehensive software 
 
Payment acceptance transaction rates: 
2.49% + 29¢ credit card 
65¢ eCheck/ACH ($5 monthly minimum)

PaySimple Pricing

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