PaySimple Reviews - Page 12

Very, Very Easy to Use! I love that I get sent monthly reports and can find my points of sales with ease.

Nothing really. I have not had any issues. Very simple to use.

Easy to set up good to use easy interface

No way to see total transactions cant set payments on days

It is simple to set up a transaction and accepts ACH

I do not like the $50 charges per month duding Covid when my company is on the edge of failure. I do not like the inability to change my address. I will soon be looking for a service that does NOT charge $50 per month!

Ease of use and customer portal. Albeit, the customer portal could use a few key improvements. Otherwise, great design.

There is no statement of accounts for the company to generate and email. There is no ability to auto generate invoice numbers (optional).

The set-up process was very easy and supportive. Allowing our customers to pay online through our website has brought more traffic to our site which helps with our marketing attempts.

Nothing comes to mind at this time. There isn't anything negative I can share.

I have been very impressed with the ease of set up. We were set up and fully using this system within 4 days. I appreciate the quick glance reports that are found on the homepage, that indicate the our monthly sales as compared to the previous month.

I feel like refunding partial amounts is more deeply hidden in the platform than I expected it to be. (however, when I did have a question about how to do a partial refund/credit, I was pleasantly surprised at how quickly I received a comprehensive answer.)

It's functionality and ease of use for me and our customers. Our account rep, [SENSITIVE CONTENT] is awesome!

I'd like the transaction reports to be editable so I can select the order they appear from left to right. Whis way I can keep all my filters but not scroll to the right to see the payment info I am looking for.

It saved me >$50 per month in a real estate setting with multiple tenants each paying >1K per month

1) There are no ways to set up automatic recurring monthly invoices. You need to duplicate existing invoices manually and change the dates. 2) If multiple payments transfer on a single day, QBO gets confused and you have to manually track down which ones paid.

We only use the ACH Product. We like using the ACH product very much. Setting up recurring in ACH accounts is very easy. Managing, suspending or terminating recurring a ACH accounts is also very easy. Paysimple has a very good and accurate reporting system if you know how to use it. Personally, I don't use it too often, it's was a bit confusing at first, but I was able to find my way around. Then I called support and received some guidance.

Paysimple added an online "store" / tool / program/ app. I did not request it, yet I'm forced to pay $49 (ish) monthly for this. We get my ACH bill early in the month and latter in the month we get billed again for this online store product. Mind, you, the store product is actually pretty nice. I'm being emotional and feel as if this was slid under the front door when I was not looking.

Customer service is what has kept us using PaySimple. Every person that I have spoken to has gone above and beyond to help out with any issues that we have had. The platform is relatively easy to use. I like the custom invoices & receipts that are sent to clients.

Launching & integrating PaySimple has been MAJOR for us as online payments are so important in our industry and help to prevent any delays in the process as well as providing convenience to our clients. We had two issues with collecting online payments: First, we were unable to limit our ability to accept credit card payments for only one product. We are unable to accept credit cards for a mortgage...

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It works as advertised! The dashboard only focuses on the essentials you need to know about. The overall structure of the package is utterly logical. You can easily find credit card customers, easily see how much they have purchased, all of the related invoices and the crowning glory of this product is the fact it tells you when the customer actually paid and it tells you immediately. Again the Dashboard...

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I cannot think of a complaint I have had in two years of use. I wish I could to balance this report with negatives but there are none. I do wish they had a non-credit card version. Then I could lose my existing accounting package(an expensive subscription).

PaySimple has been very easy to use and implement. I am able to send a link and customers are able to pay without taking more of my time. This software saves our company time and money.

The main feature that I would like for PaySimple to implement is autodetection of payment type, and automatically charge the customer accordingly. We pass the fee for credit cards on to the customer, but I've read that debit cards are not allowed to be charged a processing fee. We try to suggest that customers use the eCheck option to avoid processing fees. Having one form that would allow customers to pay with whatever method they want, and then charge/don't charge additional fees would simplify the payment process. Also, If Paysimple were able to charge the customer the processing fee directly, and take the processing fee at the time of the sale, that would simplify the accounting process as well.