PayU Reviews

Help so many people around the world for easy buying and selling

Better inprove in money transaction,making payment online

The platform is very complete and is easy to use, very friendly to work with in terms of reports.

What we don't like is that transactions are left in a pending state for a long time

PayU is one of the best payment gateway systems which is available in the market. There are multiple payment options in this system which offers great flexibility to both customers and business owners in payment processing. The integration of PayU with different shopping platforms like WooCommerce & Shopify is too easy as it could be achieved through plugins. The dashboard of PayU is also an important highlight as it showcases a quick view of recent payments and total statistics. The support team of PayU is also very quick in responding to queries.

The offerings of PayU Payment Gateway are so great that there is not much to dislike about it but yes there are few features which are missing like custom payment pages and there are very less form fields while creating payment links. The user interface also needs an overhaul to make it more user-friendly.

Ease Of Use And Transparency!!!EasySetup

I can't think of any!!!Possibly later ..

Hello Archit, Thank you very much for the kind words and for working with us! We also love working with and enabling you to accept payments from your customers! Thank you!

Nothing no support. No customer support no customer care

It’s really not ur set friendly. I really can’t use it

Hello Shonal, thank you for sharing your feedback. We are constantly working on creating new solutions and products to benefit businesses like yours, and we're sorry to hear that your experience with us didn't match your expectations. Can you let us know what part of our system did not work for you or if you've opened a support request?

fast online payment in a quick time, Allthings is nice and has a very fast trustworthy payment Site. I will recommend it to everyone, Kindly use the Payu payment service, it's really good and reliable!

Allthings is nice and has a very fast trustworthy payment Site. I will recommend it to everyone, Kindly use the Payu payment service, it's really good and reliable!

Hello Kirti, Thank you very much for recommending PayU! We're happy to hear that in the past 2 years you've had a positive experience with us and we plan on keeping it that way in the future! Thank you for being with us!

Payu offers tons of payment options - credit card, debit card, UPI, and even buy now, pay later. It processes the payments easily and remits the same within 1-2 days. There is no minimum amount for remittance.

I haven`t come across any issues with this software yet. It works perfectly and is far better than many other payment providers.

Hello! Thank you for sharing your experience with PayU! We are happy to hear everything works smoothly and that your customers are making payments in multiple ways!

Easy to setup It is the the most easy tool to set up , I was able to setup on my website without any issue.

Mobile app is not Available for ios, So that We can get the mobile notification for the payment

Hello Jatin, thank you very much for the positive review! We're glad to hear that you had an easy setup and onboarding process with us!

We had initially integrated Citrus Pay in our accounting software (ProfitBooks) to accept payments. Later, it was acquired by PayU. Basica functionality of accepting payments from credit/debit card and netbanking was there but it lacked the advance options.

User interface was not upto the mark and payment methods were limited. They still don't have subscription payments.

Hello Harshal, thank you for sharing your feedback. We are constantly working on creating new solutions and products to benefit businesses like yours, and we're sorry to hear that your experience with us didn't match your expectations. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right!

Well IMO there's no business present today which ever dealed in Online Payments & implemented POS Services have not integrated with PayU.. PayU is one of the Earlier,most Trusted & Highly adopted Payment solutions provider across both Private & Public sectors whether it's retail business/Wholesale/Outlets of Big Merchandise PayU is present almost every where..

Well the only Issue currently PayU is facing in IMO is decrease in business expansion & Delay in Upgrading according to market needs.. PayU network can shrink more if More upgrading not adopted in near future..

Hello, Priyanshu! Thank you for sharing your experience with PayU! We are happy that you are part of our community and to hear that you see the value we provide to merchants worldwide. In terms of expansion, PayU is currently available globally in more than 50 countries, and we are constantly working on enabling global reach and local expertise.

It has the integrations that I wanted and the gateway has good UI.

I was looking for a payment gateway that would allow me to take payments in my currency, but unfortunately PayU does not have that option.

I like the most is that it has almost all the payment methods which is very useful to the user. It user interface is so good. Integration is very easy and support almost all the languages.

I like least is that there is nothing least in it. Fully hampered with features.

It charges a very low transactional fee of about 2%. This allows us to avoid paying an upfront fee for using this gateway. It also has a very intuitive platform UI.

Their customer service is terrible and they take over a week to get back to you, that too with generic advice. The payment gateway also fails about 40% of the time.

Thank you for your review, Soham! We're glad to see you recommended our company and products to your friends.

Payment gateway plays a big and important role when we take any payment from our website customer always think about their data was safe and secure. With PayU not required to take any tension about data safety, it's an amazing platform. Also, PayU takes a little bit of processing charge for using their gateway it's a smaller percentage than another gateway. In a transparent way, we easily track payment collection history and settlement related information also it's automatically sending us our tax invoice.

We use multiple payments options under our one gateway this thing improves the rate of sales. And PayU always settles our money in our registered account on time.

Thank you for your review, Haradhan! We are glad to see you had an overall good experience with our company, support team and products.

I am using this software since a long time. I liked it's easy onboarding process and timing. With your registration their sales team helps a lot. This is a payment solution with lots of payment methods. Through it we can accept both domestic and international payments from our customers. With mobile payment feature it helps customers to pay in payu payment page without leaving it. It is easy to integrate...

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For small transactions, transaction fee doesn't look a big issue. But during bulk payments or high value payments it sucks to sellers as 2% in that case is a big thing. Apart that I don't hate anything as it has given best experiences in my time.

PayU is one of the best tools to receive payments in my online store, it allows me to sell all my products to customers all over the world, they take care of receiving the payment from the customer and send me the money to my bank account, it is a fundamental tool for me.

PayU works excellent, but the only thing I don't like are the commissions, I consider them to be very high compared to other options, however, it is a very secure platform and works 100%. It is a good option to start with.

This platform allows me to receive payments in my online store and they automatically send it to my bank account, I like that it has branches in many parts of the world, it is a great advantage for us who have presence in multiple countries, because I can receive payments in different local currencies.

I think the problem with this platform is the entry barrier, because they require a minimum of sales to be able to apply to use their software, in our case we already had several years using 2checkout and migrating to this platform was easy, but people who are starting out cannot apply to this company.

It makes doing payments online a lot easier. It allows me to safely pay and store my information without disclosing it to the stores.

Sometimes it takes a long time to confirm the transitions. It also crashes sometimes, making it difficult to know if the payment went through.

A good tech support team that helps in every step of integration. Features such as instant website, third party WordPress integrations are very helpful. QR code payments made easy. This supported many payment methods.

High TDR compared to other solutions. Coming to interation everything is not in single dependency , we need to use 2 dependencies.

Nada, es un mal software. No es amistoso en su uso, no se actualiza, es lento, tiene una mapa interfaz, y no da opciones efectivas.

La atención al cliente. No dan solucuiones. Solo atienden a traves de respuestas lentas, ineficientes y automatizadas. Digo esto despues de intenetar hablar con alguien durante meses, sin lograrlo.

seguridad muy buena y no hemos tenido ningun fraude

consultas de tiempos mas largo, porque a veces uno quiere consultar un periodo largo y no deja

La atención al cliente es bastante buena y permite solucionar los inconvenientes de manera rápida

Tengo muchos casos donde los clientes internacionales tienen inconveniente a realizar el pago por las políticas de seguridad y fallas en los servicios cuando realizan cambios de base de datos

es ágil y comprometido, los clientes quedan contentos con el servicio

no es claro cuando se cae el servicio no lo informan.

fácil de usar, TODO OK .....................

realizan actulizaciones a su sistema y no las informan a los comercios asociados. Hemos perdido ventas por eso. Deberían tener al tanto de sus usuarios de que modificaciones hacen a la plataforma.

Hello Carolina! Thank you for sharing your experience with us! We are happy to hear the ease of use of our platform helps you accept payments seamlessly. Regarding the platform updates that had a negative impact on your business, please contact us and let us know a few more details so we can help you.

Es una pasarela fácil de utilizar y no pone mucho problema para abrir la cuenta y recibe pagos sin problema de casi todos los países de Latam.

El servicio es pésimo, de hecho esto me hizo migrar a otras pasarelas de pago ya que cuando tienes un problema es un caos el servicio al cliente. Así mismo, es de las pocas pasarelas que no tienen un link de pago abierto y esto resulta bastante útil para no tener que generar un link cada vez que un cliente va a realizar un pago.

Hello Nestor, we're glad you've found our payments platform easy to use when receiving payments in LATAM. We are sorry to hear you've encountered difficulties when using our platform. Please let us know if you've managed to solve the issues you've encountered so we can take action immediately.