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Global reach, Local expertise

PayU Reviews - Page 2

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45 reviews

Recommended

MA
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MARIA ALEJANDRA V.

Law Practice, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CALIDAD Y SEGURIDAD DE LOS PAGOS REALIZADOS Y LA EFECTIVIDAD DE LLEGADA A SUS DESTINATARIOS

Reviewed 9 months ago
Pros

La facilidad con que se realizan los mismos, así como la seguridad y la efectividad de recibo por parte de los destinatarios.

Cons

Que a veces la plataforma en muy pocas ocasiones me ha tocado pero se pone muy lenta.

Showing original review in Spanish. See translation

KK
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Karol K.

Cosmetics, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One of the best online payment processing

Reviewed 3 years ago
Pros

PayU is very good tool for online payment processing. I use it almost every day when I pay for products. It's very clean and easy to use.

Cons

There is a lot of payment option which help me to create payments from different bank accounts.

KD
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Kunal D.

Information Technology and Services, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy to collect and send payments

Reviewed 3 years ago

Overall my experience is good.

Pros

Things I like most about PayU are You can receive payments from customers through cards, UPI, wallets and net banking. Customize your checkout page to match your brand. Wonderful mobile apps to manage business on the go. Send bulk payments in 1-click within minutes. Create and send professional invoices to collect payments from customers. Easily integrate PayU with your website, and apps. You can also enable to collect partial payments. Easy to place payment buttons on the website. Accept payments from any app with BharatQR.

Cons

Things I like least about PayU are Receiving international payments is not enabled by default. Not able to find payment links created in the past.

RP
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Rupesh P.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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PayU

Reviewed 2 years ago

not good, team members not able to understand user requirements

Pros

Easy to use , setup and installation is very easy

Cons

Technical team must be strong, they are not good ,

Vendor response

Hello Rupesh, thank you for sharing your thoughts about our products and features. We're glad to see that you've had a great experience in terms of platform usability and features. However, we're sorry to hear that you've encountered some difficulties. We're striving to deliver you top-quality solutions for online payment processing so don't hesitate to get in touch with us so we can see how we can improve our partnership! Thank you!

LS
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Luis S.

Hospitality, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best way to receive payments online!

Reviewed 3 years ago
Pros

Easy to setup. Big debit and credit card acceptance. Receive online payments at low commissions.

Cons

At this moment there's nothing I do'nt like about this software.

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Verified reviewer

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Plataforma de pago

Reviewed 2 years ago
Pros

Me agrada ya que es de fácil uso, tiene varios métodos de pago, en el cual no te encontraras limitada, a nivel internacional acepta tarjeta de varios países, es una plataforma latina y el soporte es en español.

Cons

No acepta todos las tarjetas de los países internacionales, y te exigen un mínimo de ingreso que para una pequeña empresa es demasiado.

Showing original review in Spanish. See translation

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Ganesh B.

Marketing and Advertising, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Better for Small-Medium Businesses

Reviewed 4 years ago
Pros

They have good success rate of Transactions and offering 24x7 support Has Woocommerce plugin for wordpress websites

Cons

The User Interface can be much better, both in Sellers dashboard area and during customer checkout process

RB
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Rajib B.

Information Technology and Services, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Highly Dissatisfied

Reviewed 2 years ago

Not so good, user login module lagging everytime or malfunctioning, hard to contact actual customer support executive.

Pros

Easy integration that's all & minimal charges.

Cons

First of all improve user login module.

MV
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Mitesh V.

Financial Services, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Fake payu

Reviewed a year ago

Not useful

Pros

Fake payu company because I have payment done payu but my product not received

Cons

It's fake company do not trust payu payment.

CS
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Cam S.

Education Management, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Payment Service

Reviewed 3 years ago

It is a good solution and I would recommend it. It can take some time to finish a transaction.

Pros

It is a good service that helps you pay different vendors. It seems very secure and integrates into different accounts to make paying a lot easier.

Cons

Using it the first few times was confusing and not intuitive. It also tends to be slow on the confirmation, creating some delays.

CN
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Carlos N.

Animation, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Payu

Reviewed 2 years ago

Muy buena recibo los pagos eso dos

Pros

Payu me parece una excelente pasarela de pago

Cons

Me encanta que pueda recibir cualquier pago de cualquier parte del mundo

Showing original review in Spanish. See translation

Vendor response

Hello Carlos, thank you for the positive review! We're happy to hear that PayU is working great for you and that you are able to address and accept payments from global markets with a single connection.

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Verified reviewer

Computer Software, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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PayU Experience

Reviewed 2 years ago

The overall experience was good.

Pros

1. The pricing is less 2%-3% , so nice 2. The docs are easy to understand 3. Available android and iOS sdks to easily implement 4. Plugins support in various place like woo commerce etc. 5. Support for no code

Cons

1. The dashboard interface can be improved 2. There should be more tutorial videos and blogs to learn 3. Sample codes needed for some platforms 4. Missing Sdk in some platform like flutter etc.

Vendor response

Hello! Thank you for sharing your experience with PayU! We are happy to hear that you had a smooth integration with us, and we are looking forward to continuing our partnership with you!

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Verified reviewer

Logistics and Supply Chain, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Punto de venta Virtual para tu Tienda en Linea

Reviewed 2 years ago
Pros

Lo que mas me gusta que es una plataforma que nos permite recibir pagos nacionales e internacionales desde diferentes lugares aceptando casi cualquier medio de pago, sea tarjetas de crédito, debito, pagos por transferencia entre otros

Cons

Lo que no me gusta y desde el principio lo mencione a la persona que nos asesoro, es que la plataforma para adquirir esta pasarela es que te solicita que tus ingresos mensuales sean un monto elevado muy especifico, si eres una tienda que apenas esta empezando ni si quiera te consideran

Showing original review in Spanish. See translation

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Verified reviewer

Food Production, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Easy to use, very practical.

Reviewed 3 years ago
Pros

Payments over the app are automatic and very easy to handle

Cons

Possibly an option to have different kinds of payments

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Shankha K.

Computer Software, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Worst Customer service

Reviewed 2 years ago
Pros

Very niche dashboard and Payment page UI

Cons

Worst and slowest customer support I have ever seen

Vendor response

Thank you for your review Shankha!

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Verified reviewer

Government Administration, 10,001+ employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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O App é muito bom.

Reviewed 3 years ago

Minha experiência tem sido Boa, tenho conseguido fazer os pagamentos com tranquilidade e pretendo continuar a usar o App

Pros

Gostei da facilidade de pagamento e da maneira positiva que consigo ter escolhas na forma de pagamento, e claro o fato de facilitar o dia a dia , as compras sem transtorno.

Cons

Achei o suporte baixo. Pr3cisa melhorar na rapidez em dar suporte.

Showing original review in Portuguese. See translation

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Pedro L.

Information Technology and Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great tool, lack more options

Reviewed 7 months ago
Pros

Great tool and it works flawless with different payments

Cons

Lack more features besides the ones already existing

AM
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Adriana M.

Human Resources, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PayU, excelente plataforma para realozar pagos en línea

Reviewed 2 years ago

Positiva por facilidad de uso, seguridad, opciones de pago, servicio al cliente, integración y rapidez en el procesamiento de pagos

Pros

Soporte para múltiples monedas y métodos de pago, incluyendo tarjetas de crédito, débito, transferencias bancarias, pagos en efectivo y billeteras digitales.

Cons

cobra comisiones por cada transacción, no está disponible en todos los países

Showing original review in Spanish. See translation

GZ
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Gael Zabdiel C.

Food & Beverages, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Recibe y envía dinero de manera segura

Reviewed a year ago

La use muy poco, el servicio es bueno y muy seguro

Pros

Es facil de usar, se asocia con distintas Bancos para permitir el manejo de tarjetas y cuentas bancarias. Y maneja el dinero de manera segura

Cons

La app movil suele ser lenta en las operaciones.

Showing original review in Spanish. See translation

JC
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Juan Carlos M.

Information Technology and Services, 501-1,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Monsa payU review

Reviewed 2 years ago

Experiencia 100% positiva

Pros

La facilidad de interactuar y el nivel de seguridad

Cons

No tengo aspectos negativos pro comentar sobre la aplicación

Showing original review in Spanish. See translation

Vendor response

Hello Juan Carlos, we are happy to hear that your experience with us is top-notch. Thank you for the positive review! Juan Carlos