ProcurementExpress.com Reviews - Page 15

Ease of use.

Cannot write Change Orders to existing PO's

Mark, thank you for your review. We have the "edit" and "cancel and revise" buttons, but we will hand it over to development for you.

Easy to use, and set up. It can be tailored to most industries and has a great user interface. You can make changes to the layout yourself or have Procurement Express help. They are very helpful. It is a realatiely affordable option that works well. I came across many other clunky software platforms that were not worth it, before picking Procurement Express.

It could have more precise tools to track supplier performance by metrics. That is its biggest weak point. We must track supplier performance for our end users. Currently we do that outside of Procurement Express.

We have been using ProcurementExpress for 10 months now. We acomplished almost all the goals we wanted with this solution. I would say it is very flexible and can help both small and big companies because it is easily scalable, the structure of PO approval, budgets and budget structure can be very simple or complex depending od the needs.

This is not a con, but only a suggestion, sometimes we miss certain features that we think are a must, but the the development team does not. On the other hand, some of our suggestions were immediately corrected or even added to the system.

This is a very helpful review, we appreciate all the stars. Thank you, Dusan.

The ease of use of this product makes it must for all Companies. It is a very easy way to keep up with your Purchase orders. The Accounting people love it also a quick way to balance open PO's.

That it has load between each PO. It would be great that you could enter 4 or 5 Po's at a time.

Thank you Christopher, your words go a long way to help the team know their hard work is paying off. Thanks for the good suggestion, we've added it to the new feature ideas.

Ease of use, outstanding support (both setup and ongoing), great approval process, always looking to improvements and rolling out enhancements

Yet to offer integration with full accounting systems but I am told this is not far off. This will take the app to the next level. Data exports are available.

Everything is awesome! I love it!! So easy for everyone, even the technically challenged!!

The only thing I can say wrong is that I wish I had more than 2 decimal places. But having much experience with program installations, if that's all I can say, that makes it a perfect program in my book!!

- User friendly - All online so approvals/purchases are more efficient - Historical data is much more readily available for review/analysis - I have received quick response to Customer services questions

- Certain employees may get many emails(notifications) so there needs to be a better way to control what emails people receive.

I like how streamlined everything is. I am very easily able to register a supplier and put in orders.

I have not encountered any difficulties when using this software.

Intuitive for procurement process flow Ease of use for the Teammembers and Approvers Support is always available using the instant messaging feature on the website

The linking of departments, budgets and approvers is not intuitive and can cause a lot of re-work Approval flow for a PO once automated, must go from the lowest approver and up Approval structure is linked to a budget and not linked to the department

Thank you for the helpful review, Tim. You'd be happy to hear that we are working on a solution for your cons. Your star representative will reach out and tell you more about it. Thank you for the great compliment.

The software is very easy to use and understand. I particularly like the approval routing process which ensures that when it comes to the payment of an invoice, you feel confident that it is 'OK to pay'. It keeps Department Heads accountable as they are able to easily look at their budget, seen what is pending and what is paid, and the balance that they have remaining. For those 'non finance types', this layout is simple to understand. There are a variety of personal settings you can manage - that way you can decide what notifications you would like to receive during the approval process.

The frustration is that the software does not integrate with our payment system. It would be great if they were able to talk to each other. Sometimes, bills are paid (without a PO) that need to go against a certain budget, however, with no PO, it doesn't show up and adjust the budget remaining amount. A special 'budget adjustment' journal was set up for us to help us with issue, but this also has some bugs. So I would have to say the data is probably only 70-80% accurate. But in saying that, I still think it is a great process and has enabled a much improved purchase order process to the non existent one we had previously.

Functionality: easy to use, well designed, thoughtful workflows, robust functionality without being burdensome. ProcurementExpress.com not only understands the ins and outs of POs, but they also have created an information architecture that covers every base. UI/UX: Intuitive, clean design, modern look and one of the best UI designs I've seen. Speed of implementation - I literally spent a week from...

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Cons with the software are very few. I had a little trouble understanding how the Approval Limits worked, but that was probably my ignorance on the PO process. The ProcurementExpress.com rep called me during a chat question and clarified within 5 minutes. The user documentation is light, but because the support is so good - the don't need heavy how to documents or videos. I created my own training videos for my staff, it would have been cool if ProcurementExpress.com had a YouTube channel with training videos. Maybe that is to come...

- Customization Options - particularly enjoy being able to make some fields optional vs mandatory -Searchable - going to the list of POs it is easy to search for a specific word that is contained in any given number of POs in virtually any field -Customer Service - during the implementation phase and beyond customer service responsiveness has been great (usually able to get a response within 24 hours from around the world)

-Customer Service (occasionally the time zone seemed like it caused confusion for when a support call might be scheduled given the international nature of the company)

Thank you Katie for your insightful review. We love to hear from our clients and how they find our System. Hopefully our 24hour support will change the confusion with the different time zones.

We're cutting POs daily for multiple jobs and it can get overwhelming. This software cuts the work in half. It tracks all POs neatly and the search feature makes finding old Purchase Orders a breeze.

There's really nothing that's bad about this software, but if I had to pick, I would choose the way you have to know the grand total of what the invoice is going to end up being. We rent equipment and we might have it quoted for 3 months, at $100 a month, bringing the total to $300. But if something comes up and we need to keep it for another month or two, that's $200 that's not being plugged in. It would be easier if there was an option the put the monthly invoice in there, and it keep reapplying itself until it's told otherwise.

Thanks for the 5 stars Gage! Our friendly customer success team will reach out to you with a solution for 1 monthly invoice that reapplies :)

ProcurementExpress.com is really easy to use, and not one of our people struggles with it. The best feature is that you can use it anywhere because it is web based, which suits us down to the ground as many of our team travel & work in remote locations. The customer support is excellent, so when we find we need a new feature the ProcurementExpress.com team usually sort us out very quickly.

Now that we have been using it a few years the data base has grown quite large and so we would like the reporting features to be enhanced, with more filters prior to data dump rather than sorting the spreadsheets afterwards.

David, thank you for taking the time to give us such wonderful review. Your enhancement request is noted and will be forwarded to our development team.

Electronic approval process. Simple for end users.

Budget process is pretty useless for accounting. Budget doesn't have a date range so could be $ per week, month, year.... Employee access is determined by department but approval is by GL account. Employee has to choose a budget from ALL budgets in the ALL accessible departments, not just those they have approval rights to. Too much to look at. For example, IT only has approval on Computer Supplies in every department but has to see every budget in every department to choose a budget for a PO.

Simple, not overly complex/bloated. Enables efficient tracking of expenditure and helps finance reconcile accounts.

Lack of charts/graphs Lack of customization of views (e.g. viewing custom fields when viewing lists of POs) Inability to re-allocate items to different budgets after approval/payment without unmarking the invoice as paid, canceling and revising It would also be nice to have budget groups - which would allow budget categories to be grouped together under an overarching 'master' budget. Per-line item allocations would also be good - we had to create custom fields for this. There are other small annoyances - e.g. files needing to be re-attached if an error is found when submitting a PO, but the above are the most prominent.

Thank you Adrian for your insightful review. We value our clients opinion and help us build on a better product. Although there is a few hiccups, we are glad to hear you are satisfied with our software. We will speak with development and see what we can do about adding charts and graphs, I believe it is on the roadmap for future developments.