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Property Matrix Logo

Property Matrix

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Property management software

(9)

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Property Matrix Features

Features Summary

Functionality

4.5

/5

32

Total features

128

8 categories

Property Matrix features

1099 Preparation
API
Access Controls/Permissions
Accounting
Accounts Payable
Accounts Receivable
Activity Dashboard
Activity Tracking

Common features of Accounting software

API
Access Controls/Permissions
Accounts Payable
Accounts Receivable
Activity Dashboard
Activity Tracking
Approval Process Control
Audit Management

Price starts from

450

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

32

Price starts from

450

Per month

learn more

Total Features

128

Unique features

  • 1099 Preparation

  • Owner Portal

  • Inspection Management

  • Lead Management

Functionality

4.4

/5

20.2K

Price starts from

199

Per month

learn more

Total Features

215

Features in Common

50

Unique features

  • "What If" Scenarios

  • Check Printing

  • Commercial

  • Time & Expense Tracking

Functionality

4.7

/5

3K

Price starts from

50

/user

Per month

learn more

Total Features

65

Features in Common

37

Unique features

  • ACH Payment Processing

  • Configurable Workflow

  • Staff Management

  • Timesheet Management

Common Property Matrix comparisons

Property Matrix logo
DoorLoop logo
Property MatrixvsDoorLoop

Reviewers who mentioned features said:

DD
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Debbie D.

Real Estate, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Powerful property management software at a reasonable price

Reviewed 8 years ago

As a sole proprietor of a property management company, I've found it difficult to stay on top of all my responsibilities outside the office. I was spending too much time at my desk entering data, answering email, and printing reports to properly manage my properties. Property Matrix software changed all that. The cloud-based program allows me to access data from any location and device. All my data is on one screen, so I'm always current on what's happening. I can view all building information, specific unit details, rental history and even add photos to the Properties Page.

Pros

Customization is critical in my business. I have multiple properties and owners, with each requiring different information. The Property Matrix software allows me to add the details I need so my owners (and tenants) can obtain the most current information possible.

Cons

I'm very pleased with the overall performance of this software. The only small critique I have is that the custom background themes are a little difficult to read. A few more choices would be nice other than white and blue. This is purely aesthetic and doesn't affect the performance of the software.

JH
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John H.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome Management Software - Best I Have Used Yet

Reviewed 5 years ago

We have seen a drastic amount of time reduced contacting tenants about payments as the system will generate an automatic text/email to alert them they need to pay their rent.

Pros

The onboarding was free and easy. The support staff is prompt and they take your suggestions and regularly integrate them into the software. Payment processing is free for incoming and outgoing ACHs which is unheard of (though they do take 5 business days). You can pay a fee to have them processed faster. This software has so many automation it cuts time sending statements, or emailing tenants. It has a great mobile app as well, you can run the entire system off a tablet or phone. Owner statements are a breeze and

Cons

There are a few issues I currently have, one being journal entries only allow for a general description of the entry so if I have something with accounts and I want to put a description on every line, that is not possible. Also in order to cut a check, a bill has to be generated, you can't just pick a GL account to put against the check (like QBs). I have mentioned these to the support team and they are doing what they can to implement these in future enhancements. You do pay for a full year upfront based on the number of properties but the cost of a year was still 1/4 of what we paid for our previous software.

SC
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Stephanie C.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good for Residential Properties

Reviewed 6 years ago

Support staff is as helpful as possible, but the development team may be overwhelmed. Some things like flow of information from input to showing up on reports simply does not work, so there are several glitches which are confusing and concerning. The reports do look beautiful when they fully populate. Overall, a good choice for a small company dealing with residential property.

Pros

I like the layout of the property page and the ability to upload files and attach them to tenants. The navigation in that regard makes sense, and it allows for multiple companies to own different properties. Reports look nice.

Cons

Overall, it seems there is a lot that needs to be developed. The maintenance function for us has been unusable. The app does not work at all, so our maintenance staff has been unable to implement. The accounting features are not what we hoped for in regards to CAM functionality. As we have many commercial tenants, we were looking for a one- or two-click solution to bill triple net leases. While the...

AR
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Verified reviewer

Writing and Editing,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Seamless Application With an Effectual Maintenance Feature

Reviewed 8 years ago

As a part time property manager, I had to search widely for a comprehensive but flexible and user friendly property management software to ease my work and reduce trips I make to properties I manage. After reviewing close to 20 of the top applications, I narrowed my focus down to 5 apps, before ultimately settling on Property Matrix largely due to their responsive support team, simple user interface,...

Pros

Comprehensive User Friendly Responsive and Friendly Customer Support Linked to a wide range of other extremely useful apps

Cons

None that I've experienced so far.

ae
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ana e.

Real Estate, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Website

Reviewed 7 years ago

Overall, this website is easy to use and customer support always helps out when you need it right away. I mostly use the accounting tab the most, I think the only problem I have when using it is the slowness. From the start they told us to use Google Chrome because it will run faster and I've used it from the start, however it still goes slow. Not too slow but does effect my work speed at times. I...

Pros

Every department can use it

Cons

The slow speed

Vendor response

Ana, thanks for your review and the kind words about our support team! We've been working on optimizing the overall speed of the system over the last couple of weeks and you should see substantial improvements as these changes are being rolled out this week!

RR
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Rebecca R.

Real Estate, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GREAT ASSISTANCE & COSTUMIZED TOOLS

Reviewed 7 years ago

We are a new business and started with Property Matrix only few months ago. It took a little bit to get used to the system and to upload all the information but we had a technician assist and help us throughout the whole process and still now he is our referent. Never felt left alone and all issues were always addressed. The reports & accounting tools can be costumize according to the company needs.

Pros

Costumer Service is great. Costumize reports.

Cons

Uploading information in the system process a little hard

KK
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Karin K.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Glad we chose Property Matrix for our rental management needs!

Reviewed 7 years ago

I work for a small company that owns and manages rentals in Bloomington, IN. We did some research online and found Property Matrix had good reviews for their product and support, plus it had certain features we were looking for such as the ability to let tenants pay rent online and the ability to start small and expand as we gain more properties. We are so glad we chose Property Matrix. The product...

Pros

The support team is great! Navigation is nice!

Cons

Only thing I would ask for is a printed manual, but the support is great.

LN
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Lori N.

Real Estate,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User-friendly software to manage my properties across the states!

Reviewed 9 years ago
Pros

My business partner and I have ventured into purchasing rental properties in different states over the past couple of years. As owners of multiple properties in different states, we also act as the property managers for our properties. When selecting a property management/accounting system, we wished for a system and its organization to work with us in designing a flexible system which would accommodate our needs. We researched four different systems and selected Property Matrix, because the system is very user-friendly and works well as a property management, accounting and maintenance system.

Cons

We have no complaints about the software or the vendor so far!

KK
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Karin K.

Commercial Real Estate, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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EXCELLENT SUPPORT STAFF!

Reviewed 7 years ago

Good software for apartment management, great support.

Pros

The support is great. They will help you figure out how to use the software for your company's needs and help tailor reports and features.

Cons

Not as user intuitive as hoped, but the support staff makes up for that. We are still working on tweaking how we input information, as our company grows.

LF
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LISA F.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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They made the transition from one system to property matrix manageable and exciting

Reviewed 6 years ago

Cut on time for daily jobs. Our owners benefit from it

Pros

It is easy to use , less steps, saves on office supplies (paper, checks ink). And the customer service is very prompt.

Cons

No cons were added to this review

KK
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Karin K.

Commercial Real Estate, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Nice product for rental management!

Reviewed 7 years ago

I work for a small company that owns and manages rentals in Bloomington, IN. We did some research online and found Property Matrix had good reviews for their product and support, plus it had certain features we were looking for such as the ability to let tenants pay rent online and the ability to start small and expand as we gain more properties. We are so glad we chose Property Matrix. The product...

Pros

Support is awesome! The product fits our needs as a growing company.

Cons

The only thing I might ask for is a printed user manual.

JS
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John S.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best rental software I have ever used. Easy to learn and has short cuts that reduce steps

Reviewed 7 years ago

Able to updater an old XP Computer. Quicker operations on a daily basis.

Pros

Property Matrix is a very thorough software. Easy to learn and customer service is the best. If there is not a report that you need, customer service will set one up for you. If you need customized field for data, they will also set those up.

Cons

Only con I have found is that if you run a report on the screen and leave the report section, you will have to totally rerun the report rather than just refresh .

Vendor response

Thanks for the review!

PH
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Patti H.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Property Matrix Software Review

Reviewed 4 years ago

I loved this software and would highly recommend it!

Pros

With any software, user friendly is a top priority! This one is very user friendly and fully customizable and has features that we needed, i.e. accounting, property management, maintenance and lease tracking.

Cons

I don't have anything negative to say about this software except the customer service could be better.

MD
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Marcia D.

Real Estate, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Excited Client

Reviewed 7 years ago

Glozal Village is a small Management Company with 53 units. I have had the pleasure of working with an agent, he has been extremely patient and well knowledgeable of the software. He is always ready and has an answer when I'm feeling as if I'm unsure of what I'm doing. He never makes me feel as if I'm moving too slow, or I should have gotten that by now. He is such an awesome instructor.

Pros

User friendly. Once you start using the program its easy to catch on.

Cons

No problem so far.

KP
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Kevin P.

Real Estate, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Successful partnership...

Reviewed 7 years ago

Flexibility - Support -

Pros

Property Matrix is customized to our needs and the support team has been instrumental to our implementation\success.

Cons

Reporting didn't include budgeting and property occupancy status features but Property Matrix committed to create both features to our specifications.

MC
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Michelle C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Still the BEST Selection!

Reviewed 7 years ago

Our company is new to Property Matrix but so far, we are loving this system! As the bookkeeper for our three properties, I searched high and low for a software that could meet all our needs at a reasonable price. We are so excited to be using this software because it's a one stop shop. We couldn't be happier with the support and service from the start. I'm confident this is the one for your company as well, save yourself (and your staff) time and headaches. Try it, you have nothing to lose!

Pros

No pros were added to this review

Cons

No cons were added to this review

JK
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Jen K.

Real Estate, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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They set a new standard in customer service

Reviewed 6 years ago

Great product, smooth process, and the right people. I'm so glad Property Matrix exists!

Pros

If you have a question, a live person answers it quickly. They are available through the site, through email, and through phone calls. I think this is the best customer service experience I've ever had from anyone in 22 years of business.

Cons

There is a learning curve, however, I began managing properties at the same time that I hired Property Matrix. I had a lot to learn and they have been with me every step of the way.

BP
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Bryan P.

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Best Property Management Software I've Used

Reviewed 6 years ago
Pros

I've tried multiple property management software products and by far this is the best one. I can pick 1 or 2 things that I really like from all of them, and this one had about 5!

Cons

It is still incomplete, however it is the best software I've had for property management since going into the business.