Property Matrix Pricing Plan & Cost Guide

Property Matrix

Property management software

4.61/5 (31 reviews)

Property Matrix Pricing

Starting from: $200.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

$1 per unit, with a $200 minimum. No contract and a 30 day money-back guarantee.

View Pricing Plans Free Trial

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Property Matrix Pricing Reviews

Pros
  • The Customer Support,(is excellent, very nice and helpful. Cost of program is great value.KIM D.Read the full review
  • Software has great features and flexibility. Customer support has been fantastic.Cindee C.Read the full review
  • Property Matrix is a good program and system and the support is amazing.Antonio C.Read the full review
Cons
  • The app does not work at all, so our maintenance staff has been unable to implement. The accounting features are not what we hoped for in regards to CAM functionality.Stephanie C.Read the full review
  • There are a few minor nuances that are odd, but they take customer feedback very seriously and are currently constructing an update that will remove those oddities.Abby O.Read the full review
  • The maintenance app simply does not work. I cannot run a maintenance report, or, if I can, it is not easy to figure out how to do it.Brenda B.Read the full review
96%
recommended this to a friend or a colleague

6 reviewers had the following to say about Property Matrix's pricing:

KIM De CARLO

Customer support is excellent, we are finding shortcuts!

Used daily for 6-12 months
Reviewed 2017-10-03
Review Source: Capterra

Pros
The Customer Support,(is excellent, very nice and helpful! Cost of program is great value,

Cons
1.) Reconciliation not easy, would like to make it more like Quickbooks (tells amount of expenses, and deposits). 2.) In regards to Work orders, you can click on date and they come up in order (good) but would also like to click on pacific vendor to see all the one vendor' work orders. 3.) Wish the system was single entry versus two as it would be faster. 4.) Would love a manual, we are writing note, making our own manual.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Michelle Current

Still the BEST Selection!

Reviewed 2017-01-24
Review Source: Capterra

Our company is new to Property Matrix but so far, we are loving this system! As the bookkeeper for our three properties, I searched high and low for a software that could meet all our needs at a reasonable price. We are so excited to be using this software because it's a one stop shop. We couldn't be happier with the support and service from the start. I'm confident this is the one for your company as well, save yourself (and your staff) time and headaches. Try it, you have nothing to lose!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Abby O'Brien

Affordable and Easy to Use with Excellent Customer Service

Used weekly for less than 6 months
Reviewed 2017-10-28
Review Source: Capterra

Pros
Property Matrix has all the bells and whistles that we wanted, while still being affordable and easy to operate. Their customer service/support team is outstanding! Implementation of a new software is always troublesome, but their team broke it down, so it wasn't so overwhelming. They are available to answer our plethora of questions via chat, email or phone and have a great set of articles for self-guided help that answer many questions.

Cons
There are a few minor nuances that are odd, but they take customer feedback very seriously and are currently constructing an update that will remove those oddities. Again, their customer service/support team is outstanding!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Karin Kiefer

Glad we chose Property Matrix for our rental management needs!

Reviewed 2017-01-24
Review Source: Capterra

I work for a small company that owns and manages rentals in Bloomington, IN. We did some research online and found Property Matrix had good reviews for their product and support, plus it had certain features we were looking for such as the ability to let tenants pay rent online and the ability to start small and expand as we gain more properties. We are so glad we chose Property Matrix. The product is just as advertised, and the support is even better than we expected! The fees are reasonable and affordable for us, too. We have not been using it very long, so I still have questions as I work in it. The support team is quick to respond and they take the time to figure out any issues or questions I have. They are able to take our data or forms and set them up in the background for us, as well as teaching us how to do it for ourselves. We look forward to a long relationship with Property Matrix.

Pros
The support team is great! Navigation is nice!

Cons
Only thing I would ask for is a printed manual, but the support is great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Karin Kiefer

Nice product for rental management!

Used weekly for less than 6 months
Reviewed 2017-01-24
Review Source: Software Advice

I work for a small company that owns and manages rentals in Bloomington, IN. We did some research online and found Property Matrix had good reviews for their product and support, plus it had certain features we were looking for such as the ability to let tenants pay rent online and the ability to start small and expand as we gain more properties. We are so glad we chose Property Matrix. The product is just as advertised, and the support is even better than we expected! The fees are reasonable and affordable for us, too. We have not been using it very long, so I still have questions as I work in it. The support team is quick to respond and they take the time to figure out any issues or questions I have. They are able to take our data or forms and set them up in the background for us, as well as teaching us how to do it for ourselves. We look forward to a long relationship with Property Matrix.

Pros
Support is awesome! The product fits our needs as a growing company.

Cons
The only thing I might ask for is a printed user manual.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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John Hirzel

Awesome Management Software - Best I Have Used Yet

Used daily for 6-12 months
Reviewed 2019-10-22
Review Source: Capterra

We have seen a drastic amount of time reduced contacting tenants about payments as the system will generate an automatic text/email to alert them they need to pay their rent.

Pros
The onboarding was free and easy. The support staff is prompt and they take your suggestions and regularly integrate them into the software. Payment processing is free for incoming and outgoing ACHs which is unheard of (though they do take 5 business days). You can pay a fee to have them processed faster. This software has so many automation it cuts time sending statements, or emailing tenants. It has a great mobile app as well, you can run the entire system off a tablet or phone. Owner statements are a breeze and

Cons
There are a few issues I currently have, one being journal entries only allow for a general description of the entry so if I have something with accounts and I want to put a description on every line, that is not possible. Also in order to cut a check, a bill has to be generated, you can't just pick a GL account to put against the check (like QBs). I have mentioned these to the support team and they are doing what they can to implement these in future enhancements. You do pay for a full year upfront based on the number of properties but the cost of a year was still 1/4 of what we paid for our previous software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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