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Q-Pulse
4.3
(52)

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Quality, compliance, safety, and risk management

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(4)

Q-Pulse Features

Features Summary

Functionality

4.2

/5

52

Total features

48

7 categories

Q-Pulse features

Access Controls/Permissions
Alerts/Notifications
Archiving & Retention
Asset Tracking
Audit Management
Collaboration Tools
Complaint Management
Compliance Management

Common features of Quality Management software

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Approval Process Control
Audit Management
Audit Trail
Change Management

Screenshots

Contenders comparison

Functionality

4.2

/5

52

Price starts from

ic-pricetag

No pricing info

visit website

Total Features

48

Unique features

  • FDA Compliance

  • File Recovery

  • Risk Assessment

  • IT Risk Management

Functionality

4.2

/5

2.2K

Price starts from

12

Per month

learn more

Total Features

173

Features in Common

9

Unique features

  • Expense Management

  • Contact Management

  • Multi-Currency

  • For CPA Firms

Functionality

4.7

/5

400

Price starts from

40

Per month

visit website

Total Features

60

Features in Common

9

Unique features

  • Time Off Requests

  • Electronic Signature

  • Sick Leave Tracking

  • Policy Management

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QT9 QMS logo
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Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great system for more than just document management

Reviewed 3 years ago

Great experience, we are reducing our administrative load as well as succeeding in projects to reduce and simplify our processes. The services team are helpful and have a wealth of experience to share.

Pros

Simple to use, speed of deployment, licencing model, flexibility

Cons

Some data is not shared across modules - which would be useful.

Vendor response

Wow Vikki, on behalf of the whole team at Qualsys - thank for you leaving us a review! We are over the moon you've had an overall great experience of EQMS. We'll keep working on making the data available across all the modules but have raised this. Thanks again for taking the time to leave us a review. Kate Armitage (Compliance Director) www.qualsys.co.uk

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Qualsys Experience

Reviewed 3 years ago

A positive experience with knowledgeable and helpful staff to help you through the implementation and problem solving.

Pros

Ease off use Ability to run from IPad's and phones Flexibility of being able to tailor to own needs Dashboard for tracking performance Easy administration

Cons

Audits process is long winded and could be simplified by being able to raise on close on the app. Modules are not interactive with each other and operate independently.

Vendor response

Thank you for writing us a review Annabelle. We're really delighted you find EQMS easy to use and flexible to tailor to your own needs. Thank you for your feedback about the audit process. We're getting a support nurse to get in touch with you as you can raise and close audits on the mobile application. All the best, Emily

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Qualsys is life-changing!

Reviewed 3 years ago

Overall, it has made an improvement and met a lot of our needs. The most difficult part is getting end users engaged in the system.

Pros

I love the usability of the software. It is very intuitive, and has all of the features we wanted, or didn't know we wanted! The configurability of the system has also been a huge positive for us. With our old system we weren't able to fully configure, and the elements that we could configure required an IT administrator and/or a particular licence. I will bullet point the rest: Ability to link related documents Setting review dates for documents Dashboard Limiting permissions/viewing ability Ability for end users to leave feedback on documentation Automatically PDFing documents Embedding codes Training/help is within the system Overall the software is miles ahead of the others, with so many positive points!

Cons

The cons: There is not an option to select the information shown in an issue report The forms are "fully configurable", for example some information has to be there, and it has to be at the top of the form rather than in another section Kickstarting workflows is a little more clunky than the "pass to" function The "if" option could have a lot more power (but I understand this is a recent development) You can't do a blank search for all documents (filtering with topics for example)

Vendor response

Hi Danielle, This is such a lovely review. Thank you so much for sharing your experience of Qualsys with the world. It means a lot to us. Thank you also for sharing your feedback about workflows. If you have any more feedback on new or old functionality, please do send us an email to usability@qualsys.co.uk and our UX/UI team will look into it. Many thanks Emily

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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eQMS Software Reinvigorated Our Quality Compliance Processes!

Reviewed 3 years ago

We gave Qualsys an extremely short lead-time to embed Document Manager and Issue Manager - both deadlines were met in time which was HUGELY impressive. Customer support / service is impeccable.

Pros

1) Easy to configure 2) Simple to use 3) Clever features (progress dashboards, document links etc).. 4) Document review reminders 5) Users can give feedback on controlled documents

Cons

The reports are not configurable enough for our processes

Vendor response

Thank you for the kind words James! We're so glad you're enjoying using EQMS and that it has reinvigorated your quality and compliance management processes. We'll get your account manager to get in contact with you about any reporting gaps. It may be that you've thought of a new metric idea others may find helpful too! Alternatively, please send any feature or idea requests through to the whole team at info@qualsys.co.uk. We'd be delighted to hear any ideas you have. Thanks again, Emily and the Qualsys team. www.qualsys.co.uk/contact

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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EQMS Software - All modules

Reviewed 3 years ago

EQMS has improved our efficiency when completing most Quality based process, improved our data collection and analysis options.

Pros

Visual looks and add on modular structure

Cons

Some difficulties adjusting software, some more functionality would really improve software

Vendor response

Hi Craig, We're super grateful for you taking the time to leave us a review. We're delighted to hear you enjoy the EQMS interface and the modules. It's great EQMS has improved efficiency, improved data collection and analysis options. Your account manager is going to be in contact with you about any difficulties you are experiencing in configuring the software to meet your process requirements....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Sarah Atkinson Review

Reviewed 2 years ago

The implementation of EQMS to the department has been very successful. We have come across some issues, however the helpdesk have been very helpful with any problems. It is a very impressive system. The amount of documentation control paperwork has declined massively, and those members of the team have more capacity to work on other tasks.

Pros

The system has had a positive impact on the department. The whole process to upload documentation is very easy, easy to train other staff members and has worked exceptionally well. Some of the reports such as 'out of date' documents has encouraged the team to update these document quickly. It is a good prompt to ensure we do not fall behind. The security and data integrity features are also good.

Cons

. When saving a document detail or uploading a document, pop ups appears select 'yes' or 'cancel'. We feel this selection should be 'yes' or 'no'. Some of the reports and dashboard features do not fit our needs. We would have wanted to be able to drill down into different document owner groups, rather than a user. We have four areas Aseptics, Radiopharmacy, QA/QA and PMU document owners. It would be useful for our trending and MQRG reports if we could select one of these groups, rather than all the documents collated together.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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EQMS is simple and effective. It is a nonsense free application that makes sense of managing Quality

Reviewed 5 years ago
Pros

Simple to use, simple to set-up, simple to train and simple to administrate. Its very functional and configurable and is well supported by Qualsys. It is also delivers some considerable time savings in areas such as auditing and action management. The system automates many of the administrative tasks and provides some excellent real time reporting.

Cons

Some of the modules somehow feel less superior to document management module. They are clearly well developed but it clear that the system began with document management and the evolved into other areas.

Vendor response

Hi Carl, Thank you for your review of Qualsys. We are really pleased EQMS is delivering considerable time and cost savings at Sodexo. We really value our partnership with Sodexo and your team has provided us with some really valuable ideas into how we can improve all of the modules. We are always investing in EQMS modules to deliver greater insights, visibility into performance and time savings. Thank you, Emily.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great software for quality management but low integration between modules

Reviewed 3 years ago

EQMS have help us strengthen our document control for both access and availability. It has also help us develop a strong issue management system with all the company involved.

Pros

Document control is easy as well as issue manager and supplier manager. Easy to engage everybody in the company.

Cons

Poor integration between modules. To link issues with suppliers may be slow. Spanish translations have improved but there is a long distance to a proper multilanguage platform.

Vendor response

Thank you for your honest review. We're constantly trying to improve integrations between the modules and take your feedback very seriously. We're delighted you've found it easy to use and to engage everyone in the company. Please if you would like to send any more suggestions through to the Qualsys team, email usability@qualsys.co.uk or visit our website www.qualsys.co.uk/contact. Our team would be delighted to hear from you. Many thanks, Emily and team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review of Qualsys EQMS

Reviewed 2 years ago

The main business problem that has been resolved with having the EQMS is one of compliance. Working in a heavily regulated industry, the EQMS allows us to have full control of documents, staff training, change controls, nonconformances and CAPA investigations, One of the main benefits that we have realised through implementing EQMS is connectivity with our employees and the Quality Management System. This was paper based before and far from ideal but having it available electronically means that users can access the system anywhere and at any time. This is important when users are located in several different countries.

Pros

Impact - the document control database is easily the most impactful feature of the software allowing all employees to easily access procedure they require to perform their jobs. Ease of use - the system is easy to use and intuitive after some training. As with any computerised system, it helps when the databases are used routinely. Integration - when all the metadata had been collected, the integration with existing business processes was easy as the organisation was operating a paper based document management system.

Cons

One of the missing elements is a link from the training database to doc control so that when a new revision of a document is released, an automatic training record should be send to all relevant employees. I have used several other EQMS systems and this functionality is standard. It may be released with version 7 of the database? I feel the training database is not nearly as well developed as the document control db but it is part of the system that is extremely important to our organisation working in a Medical Devices.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Qualsys EQMS delivers the Expectation

Reviewed 3 years ago

As an independent, Implementation and Validation Consultant, I have worked with Qualsys on several client projects, and can honestly say that they deliver over and above expectation. Not only are they highly responsive in the Pre-Sales process (like most), this level of responsiveness continues throughout your journey of engagement: Project Management, Implementation, Go-Live and then into BAU. They have really thought about the most important component - "The Customer". Also, when you have an issue or something that just needs sorting out, you can pick-up the phone where you get to speak to an actual human-being .. Yes, it really is true (actual people).. try it for yourself, it is refreshing in this day of the robot society.

Pros

The system can be implemented in a phased approach, focusing effort on core needs to enable a faster go-live timescale, to start benefiting from the systems capabilities. User Interface and the overall Experience; supports the ease-of-use, to get stakeholders engaged with the system and adopting new ways of working from the perspective of distributing the 'quality culture' throughout the organisation....

Cons

No particular dislikes noted. In one particular implementation, the custom fields in Document Manager would not merge the meta-data to the document file. It was only designed for the core meta data fields. However, I raised this as a change request to the vendor, and they were able to facilitate the capability in a quick time frame, which did not impede the requirements to have additional data automation into the document file.

Vendor response

This is such a thoughtful review Paul, thank you so much. We are all incredibly grateful for sharing your journies with EQMS.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great EQMS for our business

Reviewed 3 years ago

Our business has rolled out 6 modules in 12 months, reached ‘self-taught’ Levels on some modules and we are now relaying on eQMS for our everyday Quality Management.

Pros

It is quite simple to set up, and the configuration process quicken as we implemented more and more modules as they all use similar configuration files and processes. The audit and documentation systems are particularly well designed. Issue manager took more effort to implement and can be challenging.

Cons

Equipment manager lacks important features related to the standards particularly for more demanding standards such as IATF or AS. Risk Manager is great for business risks but cannot be configured for H&S individual assessments or FMEA which I think would improve the product greatly.

Vendor response

Hi Lylian, Thank you so much for taking the time to leave a lovely review, we really appreciate it! We're very happy to see you have rated the overall quality of EQMS by Qualsys 10/10 and that you love the design of our auditing & documentation modules! Thank you also for including some suggestions and feedback about how we could improve the EQMS software for you. Our technical team are constantly...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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High Quality QMS

Reviewed 5 years ago

EQMS supports our ISO9001 quality management processes, saves us time, and eases our communication with remote teams.

Pros

We've been working with Qualsys and EQMS for four years. The core modules are mature and feature-rich, they enable us to streamline our processes and document management requirements. The apps save us many hours of manual effort each time we use them. There is also a healthy pipeline of new features and enhancements. Perhaps the biggest strength of the software is the commitment from the Qualsys team to the success of their customers. Highly recommended.

Cons

The software has so many features and options that it can take a little while to set up, however the Qualsys team have offered us support to get this right for our implementations.

Vendor response

Thank you Rob

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Review of EQMS

Reviewed 3 years ago

It has improved our training record documentation and makes it easier to access data during audits

Pros

It met our requirements relating to various ISO standards i.e 14001, 9001 and IATF 16949 with respect to training and document control

Cons

The lack of ability to transfer information from UAT site to live site meaning work has to be repeated

Vendor response

Hi Gerry, thank you for writing us a review. EQMS is a great tool for integrated management of ISO 9001, ISO 14001 and IATF 16949 so we're so delighted you're using it for this potential. We are aware not being able to transfer data from the UAT to the live site can take a little longer. The UAT site is a very useful sandpit where you can test out processes without worrying about the impact on the main system. Our processes are designed to meet the highest global standards and regulations and data transfer of this nature could compromise the integrity and audit trails. Qualsys also provide a configuration service if you find there are lots of processes you would like to replicate on your live site. Many thanks Emily

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Time needs to be devoted to learning

Reviewed 3 years ago
Pros

I love that we were involved in the design of the product for our locations. Being involved also has made it easy to adapt the product over time as our needs change or we understand a function better. It has worked great for us on documentation control and non-conformances.

Cons

I least like the need for help in setting up some of the modules. While our Service Delivery Consultant was here we did not have enough time to set up audits, work on reports or learn about analysis. Being the administrator was only part of my job and I didn't have enough time after the consultant left to learn about these modules.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A 'one stop shop' for all of our Quality and Auditing requirements

Reviewed 5 years ago

My company has purchased the EQMS system and we have gone for a number of the modules including Training Manager and Audit Manager, which I use on a regular basis. The system has made my job much easier and all my documents are now easy to access and easy to maintain. The training records are simple to review and update, the matrix review brings everything together in an easy to view format which...

Pros

Easy to use for lots of information

Cons

Setting up

Vendor response

Hi Adam, Thank you for taking the time to write us a review. We are delighted to hear EQMS is making your role much easier and look forward to helping you maximise your use of the system in the future. Many thanks, the Team at Qualsys.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Qualsys EQMS & IQE

Reviewed 3 years ago

My overall view of Qualsys EQMS - it's all about the people, the team over in Sheffield are the most proactive I've worked with, they always have time for you, and always willing to help, even with the most basic of questions. Having implemented several other providers systems over the last 8 years Qualsys EQMS is by far the most stress free, it just works.

Pros

The modular construction is really easy to help people understand specifically what the system can do. It's intuitive and easy to use.

Cons

I can really identify any con's that I've experienced

Vendor response

Wow, thank you so much for the kind review Allan - we're so happy that you've found the process of implementing our EQMS software stress free. It's really important to us that you find our service and support team proactive, and our software intuitive and easy to use. Here's to the long term! Emily & Qualsys team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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eQMS decisions

Reviewed 3 years ago

We are improving our 13485 compliance and saving time within our organisation

Pros

We like the simplicity and standardisation of this software, making multiple tasks and records easy to generate and maintain

Cons

A few few features still need to be added to make it better

Vendor response

Hi Paul, Thanks so much for leaving us a review. We're really delighted EQMS by Qualsys is helping you to improve your ISO 13485 management processes and overall improving efficiency. Please do send any feature improvement requests to info@qualsys.co.uk - our team would love to hear from you. Thanks again for taking the time to review EQMS by Qualsys! Emily

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Customer Support

Reviewed 3 years ago

Our main objective was to improve version control and have one source of truth for our GDP documentation. EQMS has not only solved this, but has given us the opportunity to improve our whole management of quality within the business. Users have found the system easy to navigate and there is no doubt where to go for a Certificate, SOP etc.

Pros

That you can navigate around it very quickly once you are comfortable with the set up.

Cons

Just some very basics like buttons being called one thing but the action is well known as being called something else.

Vendor response

Thank you for sharing this lovely review Jo! We're super happy EQMS has exceeded your Good Documentation Practice expectations and helped you to upgrade your whole management system. Thank you also for your feedback about signposting buttons. We're getting your account manager to get in touch with you so we can learn a bit more about any specific buttons, but if you do think of anything else in the future we would love any improvement feedback or ideas: usability@qualsys.co.uk. On another note, did you know we publish regular articles on our blog about using our software for GDP: quality.eqms.co.uk/blog.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great product but test system set up could be better

Reviewed 3 years ago

We are in the launch stages currently so have not got much user. the team are helpful and supportive though

Pros

Very flexible and quick to format, different issue steams. I also like the flexible workflow within the issue streams.

Cons

you can't make a copy of the system to create a test environment unless you manually recreate it. this has meant that we are slower at getting to grips with the system as we have nowhere to experiment with out doubling the resource required.

Vendor response

Hi Alun, thank you so much for taking the time to write us a review. We're over the moon you said EQMS is a great product which you find flexible and well embedded. You can't currently copy the test environment as it's designed to be a sandpit so you can feel confident without worrying about getting incorrect / test data and information into your clean environment. We're looking at whether it might be possible to copy single processes over. Alternatively, if you're confident you have the right information first time, you can put it directly into your live site. Thanks again, Emily & team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A good tool with lots of capability

Reviewed 3 years ago

Very good with lots of capability to be explored. Very good on the subject of innovation and ideas for clients

Pros

Its great that we can use with our client in a joint manner which is fundamental. It really does help with reducing risks in relation to security and data privacy with reducing the need to

Cons

Not that i can think of at this time as we continue benefit from what is available.

Vendor response

Hi Stephen, thank you so much for taking the time to review EQMS by Qualsys. We're really delighted you've found EQMS has lots of functionality and that you find the team innovative and welcoming ideas from our customers. Thanks again for writing us a review. Emily

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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World of Possibilities with EQMS

Reviewed 6 years ago

I've known about EQMS since 2005 and began using it's spectrum of features since 2012. After five years of working with EQMS, I have come to appreciate it more and more. I would advise anyone looking to use EQMS to take their time and understand all the different features.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Franz, Thank you for your valuable feedback. We are always working hard to improve EQMS for you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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EQMS offer great support from beginning to end of implementation

Reviewed 5 years ago

Saving time on the admin side of quality management, freeing up more time to carry out value adding activities and improvement projects.

Pros

The functionality it offers and the option to add more modules as time goes on and our confidence with the system improves.

Cons

Its can be quite difficult to setup and time consuming but support is there if needed. Once setup then the system takes little time to get around and operate.

Vendor response

Hi Adam, Thank you for reviewing Qualsys. We're delighted to hear you are happy with the set up and the functionality of EQMS. We're looking forward to working with you over the next few months to make sure your roll out is a huge success!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Quality Management System

Reviewed 2 years ago

Getting better...

Pros

Document Control is a good system, although we have identified faults with document renewal notifications

Cons

Its a bit too in depth and complicated - not as user friendly as other systems on the market

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent time saver and value for money

Reviewed 6 years ago

We have been using EQMS for a year now and have found it to be an excellent time saver and great value for money. We use Document Manager, Risk Manager and Audit Manager and the controls in place for each application have been hugely beneficial in helping us achieve our ISO standards.

Pros

Ease of use To Do List Audit Manager iPad application

Cons

Would be great to be able to send emails directly from the system to selected users.

Vendor response

Thank you Greig!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Team managing at the highest level

Reviewed 3 years ago
Pros

- Multi-level system -Great separated administrator and user privileges - Professional and fast support

Cons

- Some parts are too complex - Require too much time for training

Vendor response

Hi Attila, Thank you for leaving us a review. We're really delighted that you've rated the overall quality of Qualsys as 5 star and that you've found the multi-level EQMS great, professional and fast. We are always looking for ways to simplify the overall user experience and have taken your feedback to our UX/UI design and development team. Please send any specific requests / ideas through to usability@qualsys.co.uk and our team would be delighted to hear from you. We look forward to working with you for years to come and helping you continue to generate time and cost savings. Thanks Emily