Ideagen Quality Management Pricing

Out-of-the-box document control, robust email notification system, configurable. Automates compliance management specific to individual standards. Built with ISO and TNI compliance in mind. Easy for end-users to learn, making adoption painless. Qualtrax customer support and corporate culture are the best I've experienced. The entire team is dedicated to creating a premium product that really addresses an important need.

Workflows are useful and configurable, but building them can be difficult at certain steps. More functionality would help during the creation of the workflows. Also, mining of the data stored within Qualtrax is limited and could be improved.

Flexibility - allows you to design the system around the methods your company works Workflows Process Efficiency Accuracy Traceability Groups/Permissions Reports (Customizable) Cost

Workflows, (rearranging steps) Testing (data entry - no copy test / paste test option - redundent) Workflow file attach (lacks multiple file upload option) No incremental revision option (such as 1.1, 1.2, 1.3)

Document control is easy as well as issue manager and supplier manager. Easy to engage everybody in the company.

Poor integration between modules. To link issues with suppliers may be slow. Spanish translations have improved but there is a long distance to a proper multilanguage platform.

Thank you for your honest review. We're constantly trying to improve integrations between the modules and take your feedback very seriously. We're delighted you've found it easy to use and to engage everyone in the company. Please if you would like to send any more suggestions through to the Qualsys team, email usability@qualsys.co.uk or visit our website www.qualsys.co.uk/contact. Our team would be delighted to hear from you. Many thanks, Emily and team

The ability to customize the database to fit our needs. The fact that Qualtrax is constantly updating and striving to add features that will benefit their customers is another desirable aspect. I've never worked with a software company that was so invested in there product. Your employees take pride in the work they do and it only takes five minutes of talking with them to see this.

There are some features in regards to the workflows that fall short of allowing us to be truly compliant.

I love the flexibility that workflows offer. We initially purchased the platform for document management and audit preparedness, which it does exceptionally well. We have expanded its use far beyond our quality department thanks to the workflows functionality. Nearly any process that your organization currently does on paper can be automated as a workflow. This reduces paper, eliminates the possibility of something getting lost or buried under a stack of other documents, and makes reporting a breeze.

They recently released a dashboard, but unfortunately, the dashboard does not offer click-through functionality. For example, I can see how many open items I am responsible for, as well as their status (new, approaching, late, expedited), but if I click on expedited tasks in the dashboard, I'm taken to my general inbox, which includes ALL tasks, documents, and workflows. It's a small thing, really, but it does leave something to be desired from the user perspective.

The layout is good. The administrator functions are easy to use.The document module is great and functions exactly how we need it to.

To make changes, build reports etc - this can seem really complicated and takes alot of time to do. Much more training would be required to become competent at this which comes at s big cost. The modules are really expensive - we would like to have more but cost completely restricts this.

Ideagen Q-Pulse QMS is user friendly software. Q-Pulse support is very responsive and efficient in sorting any issues we might have. Recently, we successfully migrated to the new version of software and the team behind upgrade made the transition very easy.

It would be great for academy training modules (all including advanced) are available without additional cost to the oragnisations.

Very user friendly and easy to learn. The ability to clone workflows. The fact that they are constantly improving the software and factor their users needs and ideas into upgrades. Their technical and customer support is wonderful and I have really enjoyed getting to know the Qualtrax staff!

Some of the features are still old and clunky. Printing option needs to be improved. I would like to see more cloning options, like for tests and trainings.

The systems core functions work extremely well and are very intuitive. The path to implementation is much faster than comparable systems (we were live in 3-4 months from go). Moving from paper-based to electronic doc management and QMS has been highly valuable for our organization

There are a few areas that don't have all the functionality we would use in our organization, such as spaces for making notes when doing gap analysis. None of these are major and most have workarounds. On a positive note, the focus on having the best "core" features as opposed to being a one-stop-shop is the better route in my opinion.

The continual updates and support keep the application functioning smoothly. The features of the application support our needs, help the laboratory's efficiency, and significantly reduce time associated with report writing and laboratory audits.

The overall cost to maintain the application is my least favorite aspect.

The fact that it lets me store everything in one place and is easily accessible.

It is very expensive to receive training

The functionality it offers and the option to add more modules as time goes on and our confidence with the system improves.

Its can be quite difficult to setup and time consuming but support is there if needed. Once setup then the system takes little time to get around and operate.

Hi Adam, Thank you for reviewing Qualsys. We're delighted to hear you are happy with the set up and the functionality of EQMS. We're looking forward to working with you over the next few months to make sure your roll out is a huge success!

My favorite ability of Qualtrax is to track all changes.

Qualtrax is expensive software, but worth the value.

user friendly, customer support and the workflows within the system.

none found to date.

Many thanks Lee!

Ease of use To Do List Audit Manager iPad application

Would be great to be able to send emails directly from the system to selected users.

Thank you Greig!

Flexibility and work flows make this product user friendly for the cost.

Very hard to upload more than 500 documents and build the document training tests (1:1 ratio so for every document you want to capture on a test you build an entire test). My experience was uploading 1700 documents and building 1700 tests, one by one

Q-Pulse made it easy for us, as an international company, to share our collaborative efforts to help us reach newer heights

The price was too steep for us to continue with use but it's something that if there were more features for file sharing and document housing of larger documents and photos, we may come back to