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Ideagen Quality Management Reviews - Page 2
175 reviews
Recommended
Edward O.
Hospital & Health Care, 11-50 employees
Used weekly for 6-12 months
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Overall experience is very positive. It has irrefutably enhanced our QMS significantly with improved structure, efficiency and effectiveness. It is also supporting our accreditation preparedness, especially the documentation, audit and CAPA modules.
Simply put Ideagen quality system does what it says on the tin and more. It provides a platform for total quality system management in an efficient and effective manner without any fuss. It's highly flexible and can be tailored to individual organisation needs.
Wrapping my head round setting up of some module functionalities takes some getting used to for my liking.
Verified reviewer
Hospital & Health Care, 11-50 employees
Used monthly for 2+ years
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For the most part it's great. It keeps track of everything the organization needs from a compliance and regulatory perspective. Document change control is good but there is some frustration about visibility into the steps at large for project managers trying to understand multi-person document approvals.
IdeaGen provides a consolidate platform for compliance related activities. It's web-based, so support of the application is minimal. Email communications and reminders are supportive to keep compliance up-to-date. Configurable workflows all of purpose built design to support business specific processes.
On the Inbox page, some of the UI organization feels old. Scaling of sections when names are longer and pages are narrower, leaves to-do items off the screen. It would benefit from some responsive design in this and other areas of the application. All dashboard links seem to push user back to Inbox page. it would be better if a user could drill down here.