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Ideagen Quality Management Logo

Quality, compliance, safety and risk management

Ideagen Quality Management Reviews - Page 5

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175 reviews

CS
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Carl S.

Used daily for 2+ years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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EQMS is simple and effective. It is a nonsense free application that makes sense of managing Quality

Reviewed 8 years ago
Pros

Simple to use, simple to set-up, simple to train and simple to administrate. Its very functional and configurable and is well supported by Qualsys. It is also delivers some considerable time savings in areas such as auditing and action management. The system automates many of the administrative tasks and provides some excellent real time reporting.

Cons

Some of the modules somehow feel less superior to document management module. They are clearly well developed but it clear that the system began with document management and the evolved into other areas.

Vendor response

Hi Carl, Thank you for your review of Qualsys. We are really pleased EQMS is delivering considerable time and cost savings at Sodexo. We really value our partnership with Sodexo and your team has provided us with some really valuable ideas into how we can improve all of the modules. We are always investing in EQMS modules to deliver greater insights, visibility into performance and time savings. Thank you, Emily.

ED
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Eric D.

Utilities, 11-50 employees

Used daily for 1-2 years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Flexibility allows adaptation for many uses

Reviewed 6 years ago

Qualtrax is helping us track our processes so that we don't drop the ball. We know where each project is and who is responsible. This helps with accountability. Also, it is helping reach a goal of becoming paperless. Many things we used to submit and track on paper is now on Qualtrax.

Pros

The workflows are my favorite feature. They are simple to build and allow the organization to keep track of its processes. For us, knowing who is responsible is key for accountability and keeping things moving. They are simple to build using the workflow designer to create the framework and then the rest is drop down and check boxes. There is no requirement to know code, although they do allow the use of HTML to add functionality and style to the workflows.

Cons

Reports only collect data from a single workflow. We have several workflows that are connected and generate other workflows. In order to get all of the information on a single related topic, an audit for example, you have to report on each of the individual types of workflows and collate the data.