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Ideagen Quality Management Logo

Quality, compliance, safety and risk management

Ideagen Quality Management Reviews - Page 6

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175 reviews

MT
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Meredith T.

Law Enforcement, 1,001-5,000 employees

Used daily for 2+ years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent product for forensic quality assurance!

Reviewed 6 years ago
Pros

This product has assisted our agency in achieving forensic accreditation. It is perfect for this purpose and the service Qualtrax provides its customers is amazing. I am extremely happy we moved forward with the purchase of Qualtrax for our quality assurance needs!

Cons

I have no complaints about this software. We are extremely happy.

JB
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Jo B.

Pharmaceuticals, 11-50 employees

Used daily for less than 6 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Customer Support

Reviewed 6 years ago

Our main objective was to improve version control and have one source of truth for our GDP documentation. EQMS has not only solved this, but has given us the opportunity to improve our whole management of quality within the business. Users have found the system easy to navigate and there is no doubt where to go for a Certificate, SOP etc.

Pros

That you can navigate around it very quickly once you are comfortable with the set up.

Cons

Just some very basics like buttons being called one thing but the action is well known as being called something else.

Vendor response

Thank you for sharing this lovely review Jo! We're super happy EQMS has exceeded your Good Documentation Practice expectations and helped you to upgrade your whole management system. Thank you also for your feedback about signposting buttons. We're getting your account manager to get in touch with you so we can learn a bit more about any specific buttons, but if you do think of anything else in the future we would love any improvement feedback or ideas: usability@qualsys.co.uk. On another note, did you know we publish regular articles on our blog about using our software for GDP: quality.eqms.co.uk/blog.