Quantum Pricing, Features, Reviews & Comparison of Alternatives

Quantum

Debt collection solution for small to midsize firms

5.0/5 (5 reviews)

Quantum overview

What is Quantum?

Quantum is a cloud-based debt collection solution which helps small to midsize enterprises automate collection processes with multi-device support, online payments processing and scheduling. Its customizable search engine allows users to find consumer credit attributes, accounts and more.

Primary features of Quantum include automatic payment reminders, credit card processing, multiple payment plans, custom workflows, employee tracking, skip tracing, benefits management, an employee portal and bounce prediction reports. Its communication functionality allows users to connect with customers via built-in softphone, call recording, a predictive dialer, state and area code restrictions and inbound caller lookup. It lets users attach contracts, billing details, documents, faxes, written disputes and emails to multiple accounts.

The reporting and analysis module in Quantum enables users to track performance on various metrics and data ranges with recovery score performance, account profitability and liquidity and financial reports. Plus, users can create role-based access for multiple accounts. The platform integrates with various third-party applications including Google Maps, TCN, BillingTree and Experian collection.
www.triosoft.net

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Quantum screenshot

Quantum reviews

Excellent
5

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.2
  5.0
  5.0
  5.0
Tim Luetkebuenger

10 plus years using this product!

Used daily for 6-12 months
Reviewed 2017-03-13
Review Source: Capterra

It works seamlessly and it is really easy to use. It is also easy to teach a new employee how to use. I have used other collection software and this one is the best I have used.

Pros
you can have Auto Batches set up that can do a lot of the work for you. Software is very easy to understand

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ashur Youash

Most user friendly software out there

Reviewed 2017-03-14
Review Source: Capterra

I have loved using Quantum since 2005. It's the most user friendly collection software out there. So easy to train new users, and some of the most advanced account search tools for my most experienced. All my credit reports and skiptrace searches were integrated in a clean and easy to locate layouts. Best Software for the money, and the most advanced database search tools at each of my reps stations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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VICTORIA EVANS

Quantum 1-1

Used daily for less than 6 months
Reviewed 2019-04-27
Review Source: Capterra

Very pleased with my brief experience with this software. In HR, managers can sometimes deal with employees ineffectively and/or in different ways that can be a negative aspect for a company. This software circumnavigates that issue. Easy to learn, easy to use.

Pros
Looking for a software than will engage managers but keeps everyone on the same page? This software provides the tools for managers to approach employee discussions in the same way. Consistency across all management allows an organized, clean method of working with employees.

Cons
I found no negative aspects of this program.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Mark Chaplin

Great Software!

Reviewed 2017-03-13
Review Source: Capterra

Been using Quantum for 9 years. Tech support is A+. Lots of features for the money! Very easy to use. My collectors love it.

Response from TrioSoft


I think you accidently forgot to give a star rating for our tech support!

Rating breakdown

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Ease of use
Features
Customer support

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Scott Franson

Ease of use

Reviewed 2017-03-14
Review Source: Capterra

Triosoft is very accommodating to all of my collection needs...If I ever have a question or concern, I am able to get a prompt response. The software is very easy to use & learn.

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Quantum pricing

Pricing options
Subscription
View Pricing Plans

The product is available on a per month per user subscription plan. Contact TrioSoft for details.

Quantum features

API
Accounting Integration
Accounting Management
Automatic Notifications
Compliance Management
Customizable Reporting
Data Import/Export
Electronic Payments
Reporting & Statistics
Workflow Management

Activity Dashboard (175 other apps)
Audit Trail (113 other apps)
Billing & Invoicing (157 other apps)
Expense Tracking (140 other apps)
Financial Analysis (112 other apps)
Invoice Management (203 other apps)
Invoice Processing (131 other apps)
Multi-Currency (138 other apps)
Real Time Data (138 other apps)
Third Party Integration (163 other apps)

Additional information for Quantum

Key features of Quantum

  • Account History
  • Account Linking
  • Accounts Receivable
  • Agency Management
  • Auto Dialer
  • Automated Notices
  • Collections Workforce
  • Compliance Generation
  • Credit Bureau Reporting
  • Custom Collection Lists
  • Custom Notations
  • Data Encryption
  • Payment Plans
  • Receipt Processing
  • Reminders
  • Secure Client Access
  • State Specific Workflows
  • Transaction Management
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