QuickBooks Desktop Pro Reviews

Easy setup process even for non technical users to install is the number one reason QuickBooks Desktop Pro wins and the 30 Days trial version come in very handy.

Lack of Wholesale and Manufacturing modules with QuickBooks Desktop Pro means I cant have BOM (Bill of Material) and this is quit limiting as it need an entirely new installation and license for its advance version that is QuickBooks Enterprise.

I love how Quickbooks can be user friendly to other programs when syncing charges from one program to Quickbooks itself. It does help us a lot when we add a customer to our program and it automatically syncs with Quickbooks and then we can charge a customer when their balance is due.

It can be difficult to use as it has moments to where you it doesn't always sync charges. Like some kind of glitch it will do. It is constantly doing updates which can be frustrating as this causes my team not having the ability to log in until we call a CNR company.

The basic functions are very easy to use. For the most part it is a good book keeping program. Do Not try to do anything that is NOT BASIC.

If you need to do something a little more advanced than normal it is very difficult to figure out how to do it and customer service is USELESS! The support team has never used the product and it shows every time I call.

Thanks for posting your honest review, Amy. This isn't the perception we hoped you'd have of the software. Our goal is to provide the best accounting software, along with support should you ever need it. It's discouraging this wasn't achieved for you, but we'd appreciate the chance to improve your outlook on QuickBooks. For a different way to get assistance, we recommend visiting the Community. In this space, you'll find an assortment of comprehensive articles. If you don't see the exact info you're looking for, you can post your own unique question to receive expert advice from fellow users and QuickBooks Team members: https://community.intuit.com/ We wish you and your business continued success. Morgan, The QuickBooks Team

I like that I can do everything my small nonprofit needs to do financially from daily finances to monthly taxes.

The learning curve can be tough even for a professional.

QuickBooks is an essential part of running our business, and we have been mostly pleased with out experience. It is easy to use and gives us the information needed. It is also extremely helpful in calculating taxes and payroll info.

Customer Service has been a bit of a challenge with QuickBooks. They have wonderful help articles, but talking to a person who knows how to solve the problem you're facing is difficult. Many of their customer service people are only knowledgeable about certain areas in QuickBooks and cannot help with other issues.

Pretty simple to use and customize ,easy to download bank statements and do reports.

Extra costs, they want you to do everything on line and push you to pay more. Everything costs extra, support, payroll, updating etc.

Great way to keep track of inventory, print invoices, enter bills, and keep track of all business financial stuff. It also has the ability to have multiple businesses within the same program so it's great if you have multiple businesses.

Overall it works great once you learn how to use it. A better way to generate invoices into a pdf faster would be nice. It's not terrible but seems like it could be improved.

QuickBooks is very easy to use. Generally it is easy to correct a mistake.

I do not like that QuickBooks has switched to user subscriptions, rather than purchasing the software. I used to be able to buy it at a discount because we are a non profit, but now we pay a very hefty annual fee.

Like the layout and ease of use of the new application. the features are just what we needed to keep out books together.

The desktop version needs to be updated to get the latest features, which can be costly having to purchase each time there is s new version.

This Software may be getting phased out, due to the Online Version. However, there are still Reports that are easier to navigate, than it's Online counterpart. I no longer use Desktop, but still access it on occasion to get previous information. Running Payroll through Desktop was phenomenal.

Only now that I have used Online, would I say you have to be "on-site" to use this product, with your PC. Cannot access just anywhere.

QuickBooks is the industry standard for small and medium size businesses. It is known by most CPAs and bookkeepers, so it is easy to get answers for any questions you may have.

QuickBooks has the most standard set of features needed for most small businesses, however it is not tailored for some of the intricacies of farming.

Quickbooks has countless features, many I am still discovering after using it 12 fiscal years. I am not an accountant but I have done my own bookkeeping for years and found it very easy to learn. I particularly like the bulk input for transactions, which is a huge time saver. The layout editor for forms allows me to customize my invoices, estimates, and receipts. Inventory is easy to track. I also appreciate the customizable fields for customers in the address book, unlike some other programs.

The support team used to be decent but last year I found it to be awful. I needed to convert some data and made an appointment, I kid you not, 8 times and each time the support person didn't call me until days later. Eventually they stopped even replying. This is a big red flag to me when a company's support drops. (And this was well before Covid, so they cannot use that excuse.) They could also have...

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This is a great product for income as well as expense tracking. We enter every transaction that comes through our company and we can easily compare previous years earnings and losses, up to date

This product is way too expensive for a small business and unless you have been using the software for years, it is very difficult to understand and use. Customer support is lacking when it comes to unusual problems. It seems their customer support team can only "change batteries" so to speak.

As an accountant I appreciate how customizable QuickBooks is. Sometimes you need to be able to make changes to entries that some programs would not allow you to (ie. customize sales tax amounts) but there is the option with this program. There is also a certain level of control that can be set to ensure accidental errors do not occur (ie. pop-ups) which comes in handy for those with less accounting knowledge.

Often you get out of it what you put into it. Since so many of the fields are optional (invoice #, memo, description, name, etc.) it is possible to make entries with so little data that it is difficult to determine what they were for when looking back to them. You really have to make sure if you have multiple users that everyone is recording entries with sufficient detail that it is clear what each entry is for.

The favorite part for us and our accounts tram, is the ease of the GUI and layout. It's incredibly simple to navigate the different areas of the software and quick to get to where you need to.

The website does offer support when you need it, but its not the most intuitive. When we have had problems or questions, the telephone support is fantastic.

Its ok when it works. We have several compaines within QB and for the most part it does what we need, its when you have an issue though is where you better buckle up and start practicing meditation.

Absolute 0 support. Wait times for support are usually several hours and we've had issues drag on unresolved for weeks. If you manage to get a hold of them and don't get disconnected, the techs will recommend the same fix as the other agents you speak with ( even though they didn't fix the issue the previous 15 attempts), and when they cant solve it, they typically just end the call. Getting a ticket escalated is next to impossible. Of the many software companies I have dealt with, Quickbooks support is by far and away the worst.

The software is stable with very few glitches and crashes. I have never lost any significant amount of data in 7 years. It produces reports and printed materials that are widely accepted and you can get checks and other forms compatible with ease. It networks well and with a fair amount of simplicity even with several users. The Contractor Premier does a decent job of job costing if you set it up properly. You can customize all reports, invoices, statement, etc. to meet your needs and promote the branding of your company. Payroll add on service is excellent and has kept us dead on with all payroll related responsibilities.

You get out what you put in. As with all software, you must know what you are doing to operate it successfully. I am very computer savvy and have a lot of experience with the proficient use of multiple advanced software programs so I thought I could just open a file and get going. Nope. Quickbooks does not work well out of the box, you will need to invest some time in getting it set up for you...

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I like the fact that I can do all my invoicing with various different types of forms. It is also super easy to send Purchase Orders, check inventory, change pricing for items etc. It's a great all in one tool for running a Small Business. I also like the fact that the Desktop version is much cheaper than the online version where the subscription never ends. They try to justify it by saying you will...

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I don't like when certain glitches happen and there is no way to fix them. For example, I used to be able to set Thunderbird as my default email client when QB was going to send an email. All of a sudden, the selected email wouldn't open anymore in Thunderbird, and would only send through QB. I hate doing it that way because it doesn't save a copy in my sent folder. I tried to get help from QB but they had no solution to provide. I still don't know if it was a glitch or a change that happened because of an update because a lot of the support team don't even know much.

It did what I needed it to do, kept track of my sales tax for the State and up to 8 Counties I serve. Due to it being installed on my desktop it was programed with the tax regulations for my state of Wisconsin. When it's time to file the sales tax you have to have the complete sales for the year and the complete sales number of non-taxable sales. QB Desktop Pro always had those numbers ready for me.

I had no one to teach me, I was figuring it out as I went along, so I didn't get some of the vendors put in correctly at first. I had to re-work parts of it for income tax time and I never did figure out how to connect my bank.

I am hard-pressed to find an enthusiastic pro that I can add here. After years of all the limitations, and looking at other products, can't really praise the beast.

This software is bloated and uses out of date technology. It's entire substructure is based on Internet Explorer technology. That's right...Internet Explorer. The only real "cloud" solution they offer is to pay (a lot of money) to a third party service to host a remote desktop solution. Companies have been limping along this way for years. Imagine being a Quickbooks consultant to many different clients,...

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QB Desktop Pro is great accounting software for a small business. It is easy to navigate and there is no shortage of options to customize it to make it work just right for your business. If you ever want to know how to perform a certain task in QB, I've found that a quick Google search will yield very helpful results, and it always ends up being very easy and intuitive.

With my particular version (QB Desktop Pro 2017), the program crashes when switching between companies. You have to fully close out of one company, wait for the automatic backup to complete (if applicable), and only then enter your password for the next company and login. Even then it still sometimes closes out. If like me you only have two companies (or one!) and you rarely switch between them then it's not a big deal, but it would be very frustrating if you're switching between multiple companies many times a day.

I'll exhaust my resources to ensure you can seamlessly switch between companies, Genevieve. When it comes to crashes of any type, a great place to start is with this Community-hosted overview: community.intuit.com/articles/1460106. It tackles causes of a crash, as well as solutions. While I always suggest making backups to safeguard against data loss (community.intuit.com/articles/1460106), I also...

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Easy to link to bank accounts Invoicing is quick Can allow access to your Accountant or Bookkeeper Love the Home Dashboard!

Taxes are tricky. You can't have a separate area for your home budgeting/expenses, would need to have a separate license and login. - this would be nice to have. Cheque layout can't be modified so I cannot use with my bank cheques (i.e. If I want to move address info up or down to match where it should actually print on my cheque).

Quickbooks Desktop Pro is bookkeeping programming, It permits a client to make solicitations and track deals, enter and cover bills from merchants, and download bank and Visa exchanges straightforwardly into QuickBooks. It contains scientific elements, and its reports can be traded into Excel. Its landing page conveys an outline of business action initially, giving knowledge into business processes

It incorporates center bookkeeping highlights, in addition to examination and exportable reports.

For 5 years of supporting people using the software (Quickbooks) and me myself using it I really recommend the product because it is easy to use and user friendly aside form that you can also send invoices through email without mailing it to customers. We can track and see expenses and where our business was. We can file taxes and pay also liabilities through Quickbooks. We can create payroll on this software also.

It should have reminder or notification if the patch is not updated or need to update the software to make sure we can use Quickbooks smoothly aside from it I can't think of any problem with Quickbooks. I hope that we can improve more the software like having memos and guides in YouTube for beginner who wants to use the software.

QB is an extremely powerful tool that can accommodate a wide range of organizations of various sizes, including not-for-profits. It is quick and easy to learn how to input data into the various modules. The bank reconciliation function is readily learned, even if the user doesn't actually know how to do a bank reconciliation. The inventory module, which is included in the basic package, works well for uncomplicated inventories. Invoices, journal entries, etc. can be "memorized" to enable quick recording of recurring transactions. Because QB is so prolific, many other applications interface directly (for example, banking), making QB use even easier and saving more time.

Beyond data input, standard entries and bank reconciliations, QB is best handled by an accountant who understands the ramifications of non-standard journal entries, voids, memorized transactions, etc. Because the software is so flexible, it is easy to delete and change transactions. Setup and maintenance should be done by a qualified accountant who is familiar with the intricacies of the system. QB likes to say that this software is user-friendly, and it is, to a point. Don't make the mistake of thinking that you won't need an accountant if you use QB (or any other accounting software, for that matter).